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Hilton Alexandria Corniche

5.0 star property

Photo gallery for Hilton Alexandria Corniche

Outdoor pool, open 9:00 AM to 5:00 PM, pool umbrellas, pool loungers
Property video
View from room
2 bars/lounges, sports bar
Royal Suite, 1 King Bed (Panoramic Sea view)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
The current price is NZ$161
includes taxes & fees
25 Mar - 26 Mar

Explore the area

View map
544 El Geish Road, Sidi Bishr, Alexandria, Beheira, 21611
  • Place, Sidi Bishr Mosque
    ‪2 min walk‬
  • Place, Mahmoud Said Museum
    ‪5 min drive‬
  • Place, San Stefano Grand Plaza
    ‪5 min drive‬
  • Airport, Alexandria (HBE-Borg El Arab)
    ‪77 min drive‬

Room options

View all photos for Room, 1 King Bed (Full Sea View)

Room, 1 King Bed (Full Sea View)

Room, 1 King Bed (Full Sea View)

8.8 out of 10
Excellent
(3 reviews)
  • Beach view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Corner Sea View)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Corner Sea View)

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Full Sea View)

View from room

Twin Room (Full Sea View)

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Twin Room (Full Sea View)

View from room

Executive Twin Room (Full Sea View)

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Twin Room, City View

View from room

Executive Twin Room, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, City View

Premium bedding, minibar, in-room safe, desk

Twin Room, City View

7.8 out of 10
Good
(7 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Royal Suite, 1 King Bed (Panoramic Sea view)

Royal Suite, 1 King Bed (Panoramic Sea view)

Royal Suite, 1 King Bed (Panoramic Sea view)

  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Partial Sea View

Suite, 1 King Bed, Partial Sea View

Suite, 1 King Bed, Partial Sea View

  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room, Partial Sea View

Premium bedding, minibar, in-room safe, desk

Executive Twin Room, Partial Sea View

  • Partial sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Partial Sea View

Premium bedding, minibar, in-room safe, desk

Twin Room, Partial Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Partial sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Partial Sea View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Partial Sea View

9.6 out of 10
Exceptional
(5 reviews)
  • Partial sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, Connecting Rooms

  • City view
  • 53 sq m
  • Sleeps 4
  • 3 King Beds

View all photos for Room, 1 King Bed (Corner Sea View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Corner Sea View)

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, Multiple Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

About the area

Alexandria

A luxury stay in the heart of Alexandria awaits you at Hilton Alexandria Corniche. You'll be steps from Sidi Bishr Mosque and 2.7 km (1.7 mi) from San Stefano Grand Plaza. Highlights at this beachfront resort include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Infinity Spa & Gym can include massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, Sahar El Laialy Lebanese, serves Middle Eastern cuisine. Cigar Bar is the resort's own bar, serving drinks along with dinner and light fare. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and nightclub. 12673 square feet (1177 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, a gym and a hot tub. Each morning cooked-to-order breakfast is served between 6:30 AM and 11 AM. There's also valet parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class Al-Muntazah resort, you'll be 2.8 km (1.7 mi) from Mahmoud Said Museum and 3.6 km (2.3 mi) from Royal Jewelry Museum.
View more Resorts in AlexandriaOpens in a new window

What's nearby

  • Sidi Bishr Mosque - 2 min walk - 0.2 km
  • Mahmoud Said Museum - 5 min drive - 2.7 km
  • San Stefano Grand Plaza - 5 min drive - 3.5 km
  • Montazah Palace - 9 min drive - 5.0 km
  • Montazah Beach - 10 min drive - 5.7 km

Getting around

  • Sidi Beshr Station - 19 min walk
  • Alexandria (ALY-Alexandria Intl.) - 31 min drive

Restaurants

  • ‪Al Marsa - ‬5 min walk
  • ‪Executive Lounge Hilton Alexandria Corniche - ‬1 min walk
  • ‪Sahar El-Laialy - ‬2 min walk
  • ‪NEO Lounge Alexandria - ‬1 min drive
  • ‪Elsultan cafe - ‬3 min walk

About this property

Hilton Alexandria Corniche

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hilton Alexandria Corniche such as an outdoor pool and a children's pool.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a health club, a hot tub and a steam room. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Alexandria resort.

  • 158 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 12673 sq ft of conference space
  • 1177 sq. m of conference space
  • Built in 1984
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar by the pool
Hilton Alexandria Corniche offers 158 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Infinity Spa & Gym has 1 treatment room. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle up to 0.5 km
  • Limo/town car service
  • Valet parking on site (USD 4 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: USD 16 to 16 for adults and USD 10 to 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cigar Bar
  • La Gourmandise Restaurant
  • NEO Bar & Lounge
  • Sahar El Laialy Lebanese
  • Santorini Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,673 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 10 floors
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During Ramadan, guests booked in a breakfast included rate plan may choose sahur (pre-dawn meal) instead of breakfast.

Renovations and closures

The property will be renovating from 31 January 2026 to 18 March 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Alexandria Corniche

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16 to 16 for adults and USD 10 to 10 for children
  • Valet parking fee: USD 4 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 9:00 AM to 5:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Alexandria Corniche
Corniche Alexandria
Corniche Hilton
Hilton Alexandria Corniche
Hilton Corniche
Hilton Corniche Alexandria
Hilton Corniche Hotel
Hilton Corniche Hotel Alexandria
Hilton Alexandria Corniche Hotel
Hilton Alexandria Corniche Resort
Hilton Alexandria Corniche Alexandria
Hilton Alexandria Corniche Resort Alexandria

Frequently asked questions

What is the cancellation policy at Hilton Alexandria Corniche?

Hilton Alexandria Corniche offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Alexandria Corniche?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Hilton Alexandria Corniche on 25 Mar 2026 start from NZ$161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Alexandria Corniche?

Yep, Hilton Alexandria Corniche has valet parking for USD 4 per day. Onsite parking is limited.

Are there any beaches close to Hilton Alexandria Corniche?

The closest beach to Hilton Alexandria Corniche is Montazah Beach (4.8 km).

Is there a spa on site at Hilton Alexandria Corniche?

Yep, Infinity Spa & Gym is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Hilton Alexandria Corniche have a pool?

Hilton Alexandria Corniche has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 5:00 PM.

What luxury perks are available at Hilton Alexandria Corniche?

Hilton Alexandria Corniche features a private beach, a full-service spa and a nightclub. All guestrooms come with premium bedding and 24-hour room service.

What makes Hilton Alexandria Corniche a romantic place to stay?

1 hot tub and ocean-view dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Alexandria Corniche.

Is Hilton Alexandria Corniche family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Hilton Alexandria Corniche is a hit with families.

Does Hilton Alexandria Corniche serve breakfast?

Sure does, cooked-to-order breakfast is served daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at Hilton Alexandria Corniche?

No, Hilton Alexandria Corniche does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Alexandria Corniche?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Alexandria Corniche?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hilton Alexandria Corniche?

No, pets and service animals are not allowed.

Hilton Alexandria Corniche Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 196 out of 458 reviews
Rating 8 - Good. 123 out of 458 reviews
Rating 6 - Okay. 82 out of 458 reviews
Rating 4 - Poor. 25 out of 458 reviews
Rating 2 - Terrible. 32 out of 458 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Staff and International Guests. Very cozy.
Stayed 1 night in Dec 2025

10/10 Excellent

Norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on vacation from Canada and stayed for four nights at the Hilton Alexandria after our river cruise. The hotel and staff were very good and the location is good, right across the road from the private beach. The beach has change rooms and security and is very nice; however, you have to catch a shuttle to get there due to the extremely busy roadway in between. We figured out after awhile how we could have navigated crossing the road but it is not far the faint of heart. We have no complaints about this hotel and would recommend it wholeheartedly. We used Uber to get to the sights and the location was good.
Stayed 4 nights in Nov 2025

10/10 Excellent

Salvatore

Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Stayed 5 nights in Nov 2025

6/10 Okay

Wael, Santa Clara

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was very good. My problem is with one of the staff that knocked on my door late at night while sleeping. He woke me up for no good reason claiming he was knocking on the door next door. Very unprofessional.
Stayed 2 nights in Nov 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the reception desk made all the difference
Stayed 2 nights in Oct 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent four marvelous days here to unwind after touring Egypt and Turkey for two weeks. This is the place to go. Everything at this hotel is excellent. Our room was spotless every day. Each of the several restaurants has a wide variety of dishes to choose from. Every plate is served as though it is a work of art. The servers were exceptional. The very large lobby overlooking the Mediterranean is very relaxing; and has delicious food service too nearly all day long after breakfast elsewhere. You won't be sorry you stayed here.
Stayed 4 nights in Nov 2025

10/10 Excellent

Yariela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Hilton are exceptional. Whoever oversees the hiring process clearly does an outstanding job—every team member demonstrates remarkable efficiency and a strong commitment to maintaining the highest level of customer service. I thoroughly enjoyed my stay and will certainly be returning in the future. Special thanks to Saber from the concierge team, as well as Sara and Shady from the hotel staff, for making my visit so pleasant and memorable.
Stayed 1 night in Oct 2025

10/10 Excellent

Helena, Rockville

Stayed 3 nights in Oct 2025

8/10 Good

Ahmed

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Hala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

ABDELNASSER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, polite stuff
Stayed 6 nights in Oct 2025

10/10 Excellent

Dina

Stayed 2 nights in Oct 2025

6/10 Okay

Pushpinder

Liked: Staff & service
Disliked: Property conditions & facilities
Room had a couple of issues. There was sea view but with a lot of construction happening
Stayed 1 night in Oct 2025

10/10 Excellent

Manar

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Mohamed

Stayed 2 nights in Oct 2025

2/10 Terrible

sameh

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
I had horrible experience with the check-in , I arrived the 10th of October at 9:30 pm from Canada that was my anniversary with my wife, we waited long time to check in two receptionists Mariam and Nagwa, both of them were helping one guest looks like they were trying to find him a room, after long wait over 20 min. It was my shock they were telling me that the hotel is sold out and no rooms available except the 3ed floor which is very near from the ground and the pool by the way there was a wedding and the music was super loud, any way we accepted the room, my booking was a king bed , we entered the room we found 2 beds it was a shock for my wife in our anniversary. I went down to the reception and asked Nagwa to read my reservation it is king bed, she answered no other room available, I was very disappointed, and was about to loose my calmness, she offered me an alternative room with king bed!! When we moved our stuff to that room I found it two beds too, I came down to the reception for the second time I was really angry because it is two beds and a smoker room although it is assigned as non smoking room, she did not apologize or shaw any empathy for waisting my time and effort, she said that is the only option available, I requested to talk to a manager she said no manager now, I requested to meet with him next day morning, and requested to go back to the non smoking room she refused saying it is already taken, she was rude careless and no empathy at all. At the end she p
Stayed 3 nights in Oct 2025

10/10 Excellent

Neveen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

May

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Hamza

Stayed 2 nights in Oct 2025

6/10 Okay

aiman

Stayed 2 nights in Sep 2025

8/10 Good

Tejas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good service
Stayed 8 nights in Sep 2025

8/10 Good

John

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Ihab

Travelled with family
Liked: Cleanliness, property conditions & facilities
I expected more from a five star hotel, they need to have more attention details. We had a problem with our toilet flooding, and the safe was not working. They move move the study for room and swap the other safe. It would have been nice if the room was checked before we arrived.
Stayed 3 nights in Aug 2025

8/10 Good

paula

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025