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Rixos Premium Alamein

5.0 star property
Luxury hotel on the beach, with indoor pool

Photo gallery for Rixos Premium Alamein

10 bars/lounges, 2 beach bars
Creator video
Premium Suite Panoramic View
Restaurant
Deluxe Room Twin Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Gym
The current price is NZ$314
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
North Coast, El Alamein, Matrouh Governorate, 51718
  • Place, Allied Cemetery
    ‪3 min drive‬
  • Place, Commonwealth War Cemetery
    ‪3 min drive‬
  • Place, Marassi Beach
    ‪30 min drive‬
  • Airport, El Dabaa (DBB-El Alamein Intl.)
    ‪63 min drive‬

Room options

View all photos for Chalet Beach Front

Chalet Beach Front

Chalet Beach Front

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Junior Suite (Adults ONLY)

Club Junior Suite (Adults ONLY)

Club Junior Suite (Adults ONLY)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Club Superior Room TWIN Beds (Adults ONLY)

Club Superior Room TWIN Beds (Adults ONLY)

Club Superior Room TWIN Beds (Adults ONLY)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
  • 26 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Club Superior Room KING Bed (Adults ONLY)

Club Superior Room KING Bed (Adults ONLY)

Club Superior Room KING Bed (Adults ONLY)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
  • 26 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room King Bed

Deluxe Room King Bed

Deluxe Room King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
  • 39 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room Twin Beds

Free minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room Twin Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
  • 39 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
  • 77 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
  • 90 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Junior Suite

Free minibar, in-room safe, blackout curtains, soundproofing

Junior Suite

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
  • 58 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite With Pool Access

Junior Suite With Pool Access

Junior Suite With Pool Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds

View all photos for Premium Room Panoramic View

Premium Room Panoramic View

Premium Room Panoramic View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
  • 41 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Suite Panoramic View

Free minibar, in-room safe, blackout curtains, soundproofing

Premium Suite Panoramic View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
  • 90 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
  • 172 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Studio

Studio

Studio

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Three bedroom Suite

Three bedroom Suite

Three bedroom Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
  • 180 sq m
  • 1 bedroom
  • Sleeps 9
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
  • 146 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

About the area

El Alamein

A luxury stay in El Alamein awaits you at Rixos Premium Alamein. You'll be 3 km (1.9 mi) from Allied Cemetery and 3 km (1.9 mi) from Commonwealth War Cemetery. Highlights at this beachfront hotel include 3 restaurants, 2 beach bars and a full-service spa. .A pampering day can include massages along with access to the mud bath. With 10 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find umbrellas, and enjoy the on-site indoor swimming pool and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a hot tub. Continental breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of free self parking. .In proximity to this 5-property class El Alamein hotel you'll find Marassi Beach.

What's nearby

  • Allied Cemetery - 3 min drive - 2.7 km
  • Commonwealth War Cemetery - 3 min drive - 2.7 km
  • Marina Marassi - 26 min drive - 29.4 km
  • Marassi Beach - 30 min drive - 32.8 km
  • El Alamein Beach - 50 min drive - 51.4 km

Getting around

  • Al Alamayn Station - 5 min walk
  • El Dabaa (DBB-El Alamein Intl.) - 82 min drive

Restaurants

  • ‪Qasr El Kbabgy - ‬6 min drive
  • ‪نورماندي ١ - ‬15 min walk
  • ‪Tche Tche - ‬10 min drive
  • ‪Hamata Island - ‬3 min drive
  • ‪مطعم القشيط للمشويات - ‬8 min walk

About this property

Rixos Premium Alamein

Luxury hotel on the beach, with indoor pool
Some rates at Rixos Premium Alamein are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Rixos Premium Alamein such as a complimentary children's club and a seasonal outdoor pool.

There are 3 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 10 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a health club and a hot tub. Self parking is free.

Smoking is allowed in designated areas at this 5-star El Alamein hotel.

  • 1303 guestrooms or units
  • 3 dining venues
  • 2 bars on the beach
  • 10 bars or lounges
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • ATM
  • Lift
  • Smoking in designated areas
Rixos Premium Alamein offers 1303 air-conditioned accommodations with free minibar items and minibars. 49-inch Smart televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets. This El Alamein hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily.

Similar properties

Bar (on property)
Rixos Premium Alamein
  • On private beach
  • All-inclusive
  • Spa
  • Restaurant
4.7 out of 5, Exceptional, 3 reviews
Rixos Premium Alamein

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: USD 30 for adults and USD 15 for children
  • 10 bars/lounges
  • 2 beach bars
  • 3 restaurants
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • Hot tub
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Phone accessibility kit
  • Portable shower seat
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rixos Premium Alamein

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 01 May and close on 30 September.
  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

El Alamein Towers
Regal Heights Hotel
Rixos Premium Alamein Hotel
Rixos Premium Alamein El Alamein
Rixos Premium Alamein Hotel El Alamein

Frequently asked questions

What is the cancellation policy at Rixos Premium Alamein?

Rixos Premium Alamein offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rixos Premium Alamein?

As of 30 Nov 2025, prices found for a 1-night stay for 2 adults at Rixos Premium Alamein on 1 Dec 2025 start from NZ$313.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rixos Premium Alamein?

Yep, Rixos Premium Alamein has a free self car park.

Are there any beaches close to Rixos Premium Alamein?

The closest beach to Rixos Premium Alamein is Marassi Beach (26.4 km).

Is there a spa on site at Rixos Premium Alamein?

Yep, there is an onsite spa at Rixos Premium Alamein. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy services like massages.

Does Rixos Premium Alamein have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 6:00 PM (Seasonal outdoor pool open from May 01 to September 30).

What luxury perks are available at Rixos Premium Alamein?

Rixos Premium Alamein features a private beach, 2 beach bars and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

What makes Rixos Premium Alamein a romantic place to stay?

1 hot tub and a private beach, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Rixos Premium Alamein.

Does Rixos Premium Alamein serve breakfast?

You bet, continental breakfast is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Rixos Premium Alamein?

No, Rixos Premium Alamein does not offer an airport shuttle service.

Is there a bar or restaurant at Rixos Premium Alamein?

Relax with a coldie at the 2 beach bars or 10 lounge bars, and grab a meal at Rixos Premium Alamein's 3 restaurants.

What time are check-in & check-out at Rixos Premium Alamein?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Rixos Premium Alamein?

No, pets and service animals are not allowed.

Reviews

Rixos Premium Alamein Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 104 out of 143 reviews
Rating 8 - Good. 10 out of 143 reviews
Rating 6 - Okay. 12 out of 143 reviews
Rating 4 - Poor. 5 out of 143 reviews
Rating 2 - Terrible. 12 out of 143 reviews

Reviews

10/10 Excellent

Maher

Stayed 4 nights in Aug 2025

10/10 Excellent

Maher

Liked: Cleanliness, staff & service
It was beautiful
Stayed 4 nights in Aug 2025

10/10 Excellent

Hadil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Rixos Alamein! The hotel is fantastic — warm, welcoming, and truly focused on hospitality. The food was excellent, with plenty of variety to suit everyone’s preferences. Our room was spotless and very comfortable. One of the highlights for us was the kids’ activities — the bubble show, face painting, and the animation team were amazing. Our daughter had a blast and was kept entertained the entire time, which made the stay even more special for us. We’re really grateful for such a memorable experience and would absolutely come back again. Only small suggestion: it would be great to have a few more waiters around the pool and beach areas.
Stayed 4 nights in Aug 2025

4/10 Poor

Shima

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Avoid at All Costs – Rexus Hotel Alexandria is a Scam I honestly don’t know how this place has the audacity to call itself a 5-star, let alone “all inclusive.” From the moment we arrived, it was one disappointment after another. The rooms and facilities are filthy they gave us a dirty ice cube tray, and the chairs were broken. Even the beach was littered with trash. To top it off, when they sat us down at a table by the beach, they didn’t even bother clearing the garbage left by the last group. The so-called “all inclusive” dining is laughable. You have to wake up at 8:00 am just to book a restaurant, and when you finally get in, the portions are tiny and bland. One server was drunk on the job. The restaurant Veranda literally gave us food poisoning, and Turquoise served up food so simple it could’ve been cooked at home for a fraction of the price. Oh, and it’s not really all-inclusive at all. You’re charged out of pocket for things like shisha. Scam, plain and simple. The service and amenities are atrocious. They cut the water an hour before checkout, as if guests don’t deserve to shower before leaving. Our room was in Tower 5, far from everything, and we had my grandmother with us. It took 10 minutes every single time just to wait for a cart to get anywhere. Pools are shallow, menus are nowhere to be found, and the entire resort feels like it’s designed to frustrate you. As for entertainment? There is none. Unless you count drinking yourself into numbness
Stayed 2 nights in Aug 2025

10/10 Excellent

Hala

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort , excellent service and delicious
Stayed 4 nights in Aug 2025

10/10 Excellent

mojahed

Stayed 2 nights in Aug 2025

8/10 Good

Randa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just some staff needs coaching in dealing with guests
Stayed 3 nights in Aug 2025

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the variety of food options at the buffet. The suite we had was amazing. It was very spacious and the view was wonderful!
Stayed 4 nights in Jul 2025

10/10 Excellent

Mustafa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed comfort, room cleanliness and views were amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Momen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good Welcoming and professional
Stayed 2 nights in Aug 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Great time great memories
Stayed 2 nights in Aug 2025

10/10 Excellent

Mirette

Liked: Cleanliness, staff & service, property conditions & facilities
It is clean and new facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

rafik

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing , luxurious and beautiful!!
Stayed 4 nights in Jul 2025

6/10 Okay

William Brian

Stayed 4 nights in Aug 2025

2/10 Terrible

Yasmine

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I enjoyed my stay here with my family for 3 nights, 4 Days, we got all inclusive which is perfect for a family with kids/teens. However on my last day, I had money stolen from my room 9,500 egp, around 300$, and the way it was handled with no urgency whatsoever, is just unprofessional. I waited for an hour and a half , requested to see the cameras and they took their sweet time, and never showed it to me. I felt as if they wanted to see who stole the money to go divide it amongst themselves.... Even though I had a great time, but this situation ruined my perception of the hotel. I don't think I can ever come back...... I work hard for my money, it's disgusting to think it's ok to steal from tourists because they're rich. Mr. Moheb, Ms. Menna, and the security head himself are all jokers. I will make sure this experience is shared on all the platforms. Shame on you Rixos !
Stayed 3 nights in Jul 2025

10/10 Excellent

kamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank for the staff
Stayed 4 nights in Jul 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing stay, specious room and perfect sea view. Highly recommended.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ramzi

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Being a regular Rixos customer, this particular hotel is poorly managed for multiple reasons: 1. Availability of Golf Carts, even though there are many Golf Carts around "For Manager(s) Use" which is rediculous 2. Suite location should be considerably closer or this should be clearly mentioned 3. Differentiation between All Inclusive clients and others should be taken into consideration provided All Inclusive is technically paying double if not triple, accordingly the service should be considered 4. Having a cancelled flight, caused the check-in to be delayed by 1 day, yet the Hotel didn't bother to allow an extended night to cover the missed day nor a refund for the 1st night, which is pretty much a cheap and disrespectful action by the hotel given the amount being paid per night. 5. Have booked an Airport pick-up, which never showed up, and when i called the Hotel upon arrival the Customer Service agent was pretty much rude and questioning, which should not be the case for a 5* Hotel 6. The Key Card was stopped before checking out, even though I had an approval on a Late Checkout
Stayed 5 nights in Jul 2025

6/10 Okay

Dalia

Stayed 2 nights in Jul 2025

10/10 Excellent

Ramo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach, water and views were amazing. Breakfast was outstanting. Staff were very curteous. Our room attendat Ahmed Zakaria was very pleasant and always kept our room clean with all towels, supplies.and drinks topped up. Our experience was overall positive and we highly recommend this hotal.
Stayed 7 nights in Jul 2025

10/10 Excellent

Amir, Boca Raton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed resort we liked everything from the room design and furniture to the turquoise water beach. The breakfast buffet was very good at both Turkuaz restaurant and veranda restaurant big variety with high-quality items, Staff were amazingly helpful. We are coming back 😊😊
Stayed 4 nights in Jul 2025

10/10 Excellent

Haytham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Jul 2025

10/10 Excellent

Atoyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2025

2/10 Terrible

issam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I paid extra for all inclusive bracelets but got ignored and treated poorly by the serving staff , I brought this to the management’s attention but that didn’t help, I had to wave $ bills at waiters to get poorly made drinks , what a shame
Stayed 2 nights in Jul 2025

6/10 Okay

Albadr

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff are good in general but the reception staff when arrive were not as per expectations they were offering me different rooms other than what I booked and I refused at the end I have taken rooms not bad but I think was not as I reserved
Stayed 7 nights in Jul 2025