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Hotel Sercotel Maya Alicante

3.0 star property
Family-friendly hotel connected to a railway/underground station in Alicante with a seasonal outdoor pool

Photo gallery for Hotel Sercotel Maya Alicante

Daily buffet breakfast (EUR 14 per person)
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Seasonal outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$157
includes taxes & fees
15 Mar - 16 Mar

Explore the area

View map
Canónigo Manuel Penalva, 2, Alicante, Alicante, 3002
  • Place, Castle of Santa Barbara
    ‪3 min walk‬
  • Place, Postiguet Beach
    ‪5 min walk‬
  • Place, Alicante Harbour
    ‪13 min walk‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Room (With Views)

Minibar, in-room safe, desk, blackout curtains

Superior Room (With Views)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Triple)

Room (Triple)

Room (Triple)

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room

Classic Room

Classic Room

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room

Minibar, in-room safe, desk, blackout curtains

Premium Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

About the area

Alicante

Hotel Sercotel Maya Alicante puts you in the heart of Alicante, connected to a railway/underground station and within a 20-minute stroll of popular places like Postiguet Beach and Explanada de Espana. Highlights at this family-friendly hotel include a restaurant, a poolside bar and a bar/lounge. .The restaurant, Altea, is open for breakfast, lunch and dinner. Enjoy the gym, seasonal outdoor swimming pool, kids' swimming pool and pool loungers. 2799 square feet (260 square metres) of event facilities include 4 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM. There's also the convenience of self parking. .Within a 30-minute walk of this 3-property class Carolinas Bajas hotel, attractions include Alicante Harbour and El Corte Ingles Shopping Center.

What's nearby

  • Castle of Santa Barbara - 3 min walk - 0.3 km
  • Plaza Mar 2 Shopping Centre - 3 min walk - 0.3 km
  • Postiguet Beach - 5 min walk - 0.5 km
  • Alicante Harbour - 13 min walk - 1.1 km
  • Explanada de Espana - 13 min walk - 1.1 km

Getting around

  • Alicante (YJE-Alicante Train Station) - 3 min drive
  • Raspeig Tram Station - 15 min drive
  • Alicante (ALC-Alicante Intl.) - 22 min drive

Restaurants

  • ‪VIPS Plaza Mar 2 - ‬5 min walk
  • ‪Restaurante Alba - ‬2 min walk
  • ‪La Estancia - ‬4 min walk
  • ‪Café El Mirador - ‬7 min walk
  • ‪Ribs - ‬7 min walk

About this property

Hotel Sercotel Maya Alicante

Family-friendly hotel connected to a railway/underground station in Alicante with a seasonal outdoor pool
Hotel Sercotel Maya Alicante offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2799 square feet (260 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Hotel Sercotel Maya Alicante. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Alicante hotel.

  • 1 building
  • 194 guestrooms or units
  • 11 levels
  • Conference rooms
  • 2799 sq ft of conference space
  • 260 sq. m of conference space
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Sercotel Maya Alicante offers 194 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets and hairdryers.

This Alicante hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Altea

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,799 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-cm TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 12 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Eurocard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in November.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Maya Alicante
Maya Alicante
Hotel Maya Hotel
Hotel Maya Alicante
Hotel Maya Hotel Alicante

Frequently asked questions

What is the cancellation policy at Hotel Sercotel Maya Alicante?

Hotel Sercotel Maya Alicante offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Sercotel Maya Alicante?

As of 14 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Sercotel Maya Alicante on 15 Mar 2026 start from NZ$157.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Sercotel Maya Alicante?

Yep, Hotel Sercotel Maya Alicante has a self car park for EUR 12 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel Sercotel Maya Alicante?

Yep, Hotel Sercotel Maya Alicante is a short 11-minute walk from Postiguet Beach. Fun beach activities include sailing.

Does Hotel Sercotel Maya Alicante have a pool?

Hotel Sercotel Maya Alicante has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from March to November.

What makes Hotel Sercotel Maya Alicante a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Sercotel Maya Alicante.

Is Hotel Sercotel Maya Alicante family-friendly?

You bet! With amenities such as a children's pool, a playground and on-site mini golf, it's no surprise that Hotel Sercotel Maya Alicante is a hit with families.

Does Hotel Sercotel Maya Alicante serve breakfast?

You bet, our travelers speak well of the buffet brekkie here! Offered weekdays between 7:30 AM and 10:30 AM and on weekends from 8:00 AM to 11:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel Sercotel Maya Alicante?

No, Hotel Sercotel Maya Alicante does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Sercotel Maya Alicante?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Sercotel Maya Alicante?

Check-in begins at 4:00 PM. Check-out time is noon.

Hotel Sercotel Maya Alicante Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 371 out of 1001 reviews
Rating 8 - Good. 462 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Samiru

Clean rooms, friendly sta
Stayed 6 nights in Nov 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities
Room was clean and tidy. All the staff we're friendly and helpful. Good location to tram way and easy walk to town. Only negative is that the walls are not sound proof.... SO EAR PLUGS AN ABSOLUTE ESSENTIAL
Stayed 7 nights in Nov 2025

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very nice and very convenient. The remodeled rooms (Superior and Premium) are worth the extra money. The front desk staff is excellent—both professional and welcoming. We have stayed at the Maya numerous times and will continue to make it our go-to hotel in Alicante.
Stayed 1 night in Oct 2025

8/10 Good

Stephanie Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and staff were polite. The variety of food on offer for breakfast was also good. One of our party asked for avocado at breakfast to be told it was not available yet it was available on the lunchtime poolside menu which was a little disappointing. It was good to have the convenience of a public bus stop outside the hotel which went into the old town.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Hotel Maya, on and off, for a number of nights while our apartment was being remodeled. We were pleased, above all, with the staff at the front desk, who helped to make our checking-in and checking-out as easy and pleasant as possible. Our heartfelt thanks go to them. The Superior rooms at Hotel Maya are comfortable and nice, and the cleaning staff did a wonderful job of making up the rooms when we had back-to-back stays. Hotel Maya is a very nice place to stay in Alicante. It is directly adjacent to the tram station and a short 10 minute walk down to the plaza overlooking the sea--and a short walk from there to the beach.
Stayed 1 night in Nov 2025

10/10 Excellent

Nissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely staff and clean well organised hotel
Stayed 2 nights in Oct 2025

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Very professional, welcoming, and helpful staff. We have stayed multiple nights, on and off. The Superior Rod are quite nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

geoff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great base when visiting Alicante. We went as part of a stag party so were sharing a triple room. They had only allocated a double and a single bed but we asked to change to 3 beds and they worked really hard to facilitate that, despite the hotel being very busy. Great staff. Lovely pool area and great value.
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maya hotel

Room was lovely. Refurbished 8th floor with open balcony looking up to the castle and a view of the sea. Pillows were about 6 inches thick so went and bought some from the shopping centre as they had no other option. Pool bar was broken so no drinks at the pool. Staff were very friendly and helpful. Location was fine. Was up a hill but ok for us.
Stayed 6 nights in Oct 2025

8/10 Good

NICOLA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at the Maya several times now. This last stay was in an older room that was showing its age. The bathtub shower was difficult to get in and out of, and the hot water turned cold then hot again during showers. As well, the toilet filled and refilled noisily all night long during our stay. Our advice would be to insist on a remodeled room. The older ones are passable, but not pleasant. All this said, the hotel is in a very convenient location (to la playa and the tram) and the staff is very accommodating. We will stay here again--but will press for a remodeled room.
Stayed 1 night in Oct 2025

10/10 Excellent

Beatrice Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and tidy room, walkable distance to the beach and restaurants, pool and gym facilities. A special thank you for her kindness to the receptionist lady with long braids, I don’t remember her name but she was very nice and welcoming with us.
Stayed 1 night in Oct 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a recently remodeled room, which was very nice. The AC, which we needed, was remarkably quiet. The staff at the Maya is nice and professional, but the check-in process is quite slow. We have stayed at the Maya before, and we will stay there again. For the price and the location in Alicante, it is a great hotel option.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anne

Stayed 2 nights in Oct 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very easy hotel to stay

Parking was great , easy and loads of space available . Lovely pool and area around . Walking 10 mins to beach
Stayed 1 night in Oct 2025

10/10 Excellent

Susan Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
The walls are very thin between the rooms so ear plugs are recommended. The reception staff are very helpful
Stayed 7 nights in Oct 2025

10/10 Excellent

Mark, Los Angeles

Stayed 3 nights in Oct 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service

Overall good and an enjoyable stay

Overall, I really enjoyed my stay here. Breakfast was varied and plentiful. Something for everyone. Bar food and drink prices were reasonable. Food portions were huge! The menu needs better descriptions of what to expect - it's not clear what comes with fries etc. The whole hotel was very clean. Check in was fine but more information could have been given at check in (or in the room) about the hotel and the area. (Small tip - please don't announce the room number of female travellers as everyone behind me could hear) I was there during the weather warning and the forecasted heavy rain - this meant lots of guests staying in and around the hotel. The bar staff were very rushed and short-staffed. It's a pity the hotel hadn't brought in support and planned for this. The breakfast and bar staff were excellent though - always very helpful and friendly! I had read reviews about poor noise insultation between rooms and I had no problems for 5 of my 6 nights. Unfortunately, an inconsiderate man moved into the room next door on my last night and he was extremely loud. When I asked him to reduce the noise level, he and his female guest (I believe she had another room in the hotel) laughed and got louder and louder. Not the fault of the hotel though. I didn't report it to them as I was leaving the next day. Hopefully no-one else has their stay spoiled by this rude man.
Stayed 6 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Really nice hotel. Excellent breakfast. Nice pool with sunbeds. Helpful staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for tram & bus. Helpful staff. Had to ask for coffee / tea / milk and kettle.
Stayed 4 nights in Sep 2025

8/10 Good

Simin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, excellent location for metro, rooms a little dated but fine, breakfast has good variety for all the family!
Breakfast sweet treats
Breakfast sweet treats part 2
The view from our 4th floor room
Stayed 2 nights in Sep 2025

8/10 Good

Ross

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pet friendly, good parking, close to beach and restaurants. Hotel and particularly the rooms/bathrooms are too dated to award 4 or 5 stars however staff are great and so is location
Stayed 1 night in Sep 2025

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly and cleanliness was excellent
Stayed 4 nights in Sep 2025

10/10 Excellent

allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
All reception nice
Stayed 1 night in Sep 2025