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Hotel Sercotel Maya Alicante

3.0 star property
Family-friendly hotel connected to a railway/underground station in Alicante with a seasonal outdoor pool

Photo gallery for Hotel Sercotel Maya Alicante

Daily buffet breakfast (EUR 14 per person)
Minibar, in-room safe, desk, blackout curtains
Mini-golf
Seasonal outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
The current price is NZ$119
includes taxes & fees
9 Dec - 10 Dec

Explore the area

View map
Canónigo Manuel Penalva, 2, Alicante, Alicante, 3002
  • Place, Castle of Santa Barbara
    ‪3 min walk‬
  • Place, Postiguet Beach
    ‪5 min walk‬
  • Place, Alicante Harbour
    ‪13 min walk‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Room (With Views)

Superior Room (With Views)

Superior Room (With Views)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Minibar
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Triple)

Room (Triple)

Room (Triple)

Highlights

Air conditioning
TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Minibar
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

Highlights

Air conditioning
TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Minibar
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Minibar
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, blackout curtains

Premium Room

Highlights

Air conditioning
TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Minibar
  • Sleeps 2
  • 2 Twin Beds

About the area

Alicante

Hotel Sercotel Maya Alicante puts you in the heart of Alicante, connected to a railway/underground station and within a 20-minute stroll of popular places like Postiguet Beach and Alicante Harbour. Highlights at this family-friendly hotel include a restaurant, a poolside bar and a bar/lounge. .The restaurant, Altea, is open for breakfast, lunch and dinner. Enjoy the gym, seasonal outdoor swimming pool, kids' swimming pool and pool loungers. 2799 square feet (260 square metres) of event facilities include 4 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM. There's also the convenience of self parking. .Near this 3-property class Carolinas Bajas hotel, you'll find El Corte Ingles Shopping Center.

What's nearby

  • Castle of Santa Barbara - 3 min walk - 0.3 km
  • Postiguet Beach - 5 min walk - 0.5 km
  • Alicante Town Hall - 13 min walk - 1.1 km
  • Alicante Harbour - 13 min walk - 1.1 km
  • Explanada de Espana - 13 min walk - 1.1 km

Getting around

  • Alicante (YJE-Alicante Train Station) - 3 min drive
  • Raspeig Tram Station - 15 min drive
  • Alicante (ALC-Alicante Intl.) - 22 min drive

Restaurants

  • ‪Taco Bell - ‬5 min walk
  • ‪Café El Mirador - ‬7 min walk
  • ‪La Estancia - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Bar Sol Y Mar - ‬5 min walk

About this property

Hotel Sercotel Maya Alicante

Family-friendly hotel connected to a railway/underground station in Alicante with a seasonal outdoor pool
Hotel Sercotel Maya Alicante offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2799 square feet (260 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Hotel Sercotel Maya Alicante. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Alicante hotel.

  • 1 building
  • 194 guestrooms or units
  • 11 levels
  • Conference rooms
  • 2799 sq ft of conference space
  • 260 sq. m of conference space
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Sercotel Maya Alicante offers 194 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets and hairdryers.

This Alicante hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Altea

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,799 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-cm TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 12 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Eurocard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in November.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Maya Alicante
Maya Alicante
Hotel Maya Hotel
Hotel Maya Alicante
Hotel Maya Hotel Alicante

Frequently asked questions

What is the cancellation policy at Hotel Sercotel Maya Alicante?

Hotel Sercotel Maya Alicante offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Sercotel Maya Alicante?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Sercotel Maya Alicante on 9 Dec 2025 start from NZ$119.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Sercotel Maya Alicante?

Yep, Hotel Sercotel Maya Alicante has a self car park for EUR 12 per night.

Are there any beaches close to Hotel Sercotel Maya Alicante?

Yep, Hotel Sercotel Maya Alicante is a short 11-minute walk from Postiguet Beach. Fun beach activities include sailing.

Does Hotel Sercotel Maya Alicante have a pool?

Hotel Sercotel Maya Alicante has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from March to November.

What makes Hotel Sercotel Maya Alicante a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Sercotel Maya Alicante.

Is Hotel Sercotel Maya Alicante family-friendly?

You bet! With amenities such as a children's pool, a playground and on-site mini golf, it's no surprise that Hotel Sercotel Maya Alicante is a hit with families.

Does Hotel Sercotel Maya Alicante serve breakfast?

You bet, our travelers speak well of the buffet brekkie here! Offered weekdays between 7:30 AM and 10:30 AM and on weekends from 8:00 AM to 11:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel Sercotel Maya Alicante?

No, Hotel Sercotel Maya Alicante does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Sercotel Maya Alicante?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Sercotel Maya Alicante?

Check-in begins at 4:00 PM. Check-out time is noon.

Hotel Sercotel Maya Alicante Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 364 out of 1004 reviews
Rating 8 - Good. 471 out of 1004 reviews
Rating 6 - Okay. 128 out of 1004 reviews
Rating 4 - Poor. 29 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very busy breakfast buffet but not long to wait to be seated . Excellent choice of food , all freshly prepared . The room was clean and spacious with a large comfy bed and effective aircon. The reception staff were exceptionally friendly and helpful .
Stayed 7 nights in Jul 2025

6/10 Okay

Alasdair

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was clean and staff were friendly and helpful. Breakfast was also good. However some of the fixtures and fittings were in poor condition and the shower didn't maintain temperature well
Stayed 3 nights in Aug 2025

8/10 Good

Ciara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Gillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Maya

Lovely hotel very clean and tidy , breakfast had plenty of choice would stay here again .
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, great breakfast, would definitely recommend
Stayed 7 nights in Jul 2025

10/10 Excellent

Rene, Monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff! We did had an issue with the airconditioner
Stayed 1 night in Jul 2025

8/10 Good

Wendy

Stayed 4 nights in Jul 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service and the view to the Castillo de Santa Barbara is amazing.
Stayed 3 nights in Jun 2025

6/10 Okay

Zaba

Travelled with partner
Disliked: Cleanliness
Fantastic breakfast buffet. Dirty room- 2 used cotton buds found behind the bidet and a biscuit under the curtains. I kicked that out on to the balcony. Next day room was cleaned and the biscuit had disappeared but the cotton buds hadn’t! Room 404. Be interesting to see if they are still there. Some reception staff were indifferent.
Stayed 4 nights in Jun 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, great location, central with bus stop & tram nearby too. Breakfast had everything you could imagine to choose from. Nice poolside snack bar. All staff were friendly & helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only a few blocks to the beach
Stayed 2 nights in Jun 2025

8/10 Good

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to the beach and the centre. Nice pool terrace to sunbathe.
Stayed 3 nights in May 2025

10/10 Excellent

Susan Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique just a plain honest hotel. Rooms cleaned daily. Walking distance of many restaurants.
Stayed 7 nights in May 2025

8/10 Good

B C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Fantastic hotel. Great location. Nice pool. Wonder staff and nice breakfast
Stayed 2 nights in May 2025

8/10 Good

Glen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was a little dated but they were looking to update rooms. Unfortunately this was happening in the room underneath me. I am sure once all painted everything will be much improved
Stayed 2 nights in Apr 2025

10/10 Excellent

Ausrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location and reasonable price.

I had a three-day stay at the Maya Hotel and I am completely amazed. Amazed by the staff that went out of their way to make feel welcome. Wonderful in every way.
Stayed 4 nights in Apr 2025

8/10 Good

Maite

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place! Good gym
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus transfer from airport literally stopped outside the hotel. 7th floor room recently refurbished which was lovely. Breakfast plentiful and so much to choose from. Everything was in walking distance. Fantastic customer service provided by ‘Noelia’ front desk throughout. Really welcoming and accommodating. We would return.
Stayed 2 nights in Feb 2025

8/10 Good

Andrew

Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The location is great, the communication is perfect, it's neat, solid, economy-level hotel. The only downside is that breakfast could start much earlier, at least for the coffee/pastry "section".
Stayed 2 nights in Dec 2024

8/10 Good

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to an early flight we arrived at midday expecting to leave our baggage and go away until check in time which wasn’t until 4pm but as the room was available we were allowed to check in straight away which was really good. The room was spacious and very clean with a covered balcony and sea view. Only down side was the walls were very thin and could hear people in the next room talking and their TV quite loudly. Also service maintenance on the lifts late afternoon on two days with a lot of loud drilling and banging was a bit disturbing. Our TV remote did not work but mentioned at reception as we were going out to dinner and when we got back the issue had been dealt with so we were pleased about the quick response. Overall a really good hotel and the price was very reasonable and even included breakfast of which there was a very varied choice. Would definitely recommend.
Stayed 3 nights in Nov 2024