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HĂŽtel Universel

3.5 star property
Family-friendly hotel with full-service spa and fitness centre

Photo gallery for HĂŽtel Universel

Indoor pool
Food court
Turkish bath/hammam, body treatments, Swedish massages, body wraps
Terrace/patio
Deluxe Room, 2 Queen Beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot tub
  • Spa
  • Breakfast available
The current price is NZ$200
includes taxes & fees
16 Dec - 17 Dec

Explore the area

View map
1000, Boulevard des Cascades, Alma, QC, G8B3G4
  • Place, Centenary Footbridge
    â€Ș5 min walk‬
  • Place, Alma College
    â€Ș7 min walk‬
  • Place, Mario-Tremblay Centre
    â€Ș1 min drive‬
  • Airport, Roberval, QC (YRJ)
    â€Ș67 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(35 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Premium bedding
Sofa bed - queen
Hairdryer
Shower/bath combination
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(63 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Premium bedding
Sofa bed - queen
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Coffee/tea maker
Cable channels
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Coffee/tea maker
Cable channels
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Coffee/tea maker
Cable channels
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

About the area

Alma

A family-friendly stay in Alma awaits you at HĂŽtel Universel. You'll be 17 km (10.5 mi) from Lac St Jean Beach and 22.9 km (14.2 mi) from Jardin Scullion. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include Swedish massages, body wraps and mani/pedis. The restaurant, Pacini, serves Italian cuisine. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Turkish bath/hammam, Hot tub and kids' swimming pool. Business amenities include 13 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, free use of bicycles and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Sights in the region of this 3.5-property class Alma hotel include Fairy Hole Cavern Park and Historic Village of Val-Jalbert.

What's nearby

  • Centenary Footbridge - 5 min walk - 0.5 km
  • Alma College - 7 min walk - 0.6 km
  • Mario-Tremblay Centre - 1 min drive - 1.5 km
  • Ville d'Alma Spectacles - 2 min drive - 2.3 km
  • Lac St Jean Beach - 18 min drive - 20.4 km

Getting around

  • Jean Lesage International Airport (YQB) - 172 min drive

Restaurants

  • â€ȘTim Hortons - ‬3 min drive
  • â€ȘResto Roberto - ‬16 min walk
  • â€ȘMcDonald's - ‬3 min drive
  • â€ȘTim Hortons - ‬4 min drive
  • â€ȘA&W Restaurant - ‬3 min drive

About this property

HĂŽtel Universel

Family-friendly hotel with full-service spa and fitness centre
HĂŽtel Universel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 13 meeting rooms, and coworking spaces are available. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly HĂŽtel Universel. Self parking is free.

This 3.5-star Alma hotel is smoke free.

  • 71 guestrooms or units
  • 4 levels
  • Ski equipment storage
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
HĂŽtel Universel offers 71 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels.

This Alma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam.

Similar properties

Property entrance
Comfort Inn Alma
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 814 reviews
The price is NZ$196
includes taxes & fees
28 Dec - 29 Dec
Comfort Inn Alma

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 22 for adults and CAD 9 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacini

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski storage

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 14 to 22 for adults and CAD 9 to 15 for children
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property Registration Number 008072, 2026-11-30

We should mention

  • Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Universel
Hotel Universel Alma
Universel Alma
HĂŽtel Universel Alma
HĂŽtel Universel
HĂŽtel Universel Alma
HĂŽtel Universel Hotel
HĂŽtel Universel Hotel Alma

Frequently asked questions

What is the cancellation policy at HĂŽtel Universel?

HĂŽtel Universel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HĂŽtel Universel?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at HĂŽtel Universel on 16 Dec 2025 start from NZ$199.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HĂŽtel Universel?

Yep, HĂŽtel Universel has a free self car park.

Are there any beaches close to HĂŽtel Universel?

The closest beach to HĂŽtel Universel is Lac St Jean Beach (9.3 km).

Is there a spa on site at HĂŽtel Universel?

Yep, there is an onsite spa at HĂŽtel Universel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does HĂŽtel Universel have a pool?

HĂŽtel Universel has an indoor pool and a kids' pool. The pool is open 9:00 AM to 9:00 PM.

What makes HĂŽtel Universel a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at HĂŽtel Universel.

Is HĂŽtel Universel family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that HĂŽtel Universel is a hit with families.

Does HĂŽtel Universel serve breakfast?

Yeah, full breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at HĂŽtel Universel?

No, HĂŽtel Universel does not offer an airport shuttle service.

Is there a bar or restaurant at HĂŽtel Universel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at HĂŽtel Universel?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at HĂŽtel Universel?

No, pets are not allowed.

HĂŽtel Universel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 645 out of 1005 reviews
Rating 8 - Good. 281 out of 1005 reviews
Rating 6 - Okay. 51 out of 1005 reviews
Rating 4 - Poor. 20 out of 1005 reviews
Rating 2 - Terrible. 8 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Manon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice. Bed very comfortable. The only issue was that the bathroom had an unpleasant smell.
Stayed 2 nights in Sep 2025

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximité et prix trÚs abordable.
Stayed 1 night in Sep 2025

4/10 Poor

Julia

Stayed 3 nights in Aug 2025

8/10 Good

Gilbert

Liked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Benoit

Stayed 1 night in Aug 2025

10/10 Excellent

Pierre James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piscine er restaurant dans l'hotel, tres pratique avec les enfants
Stayed 1 night in Aug 2025

10/10 Excellent

Pierre James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait pour 2 nuits avec les enfants. Confortable. Piscine
Stayed 1 night in Aug 2025

10/10 Excellent

Marie-Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Reynald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TrÚs bien situé. Impeccable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carolane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merveilleux séjour en famille

Tout était parfait, chambres spacieuses, service, propreté, bien situé, salle sécurisée pour les vélos.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Great stay and great view.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vincenzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Vasilica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hĂŽtel, belles chambres, piscine
Stayed 1 night in Jul 2025

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities
TrĂšs bien
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculately clean, well maintained hotel. Surprising amount of services and quality dining available for a small city. Easy to walk around.
Stayed 5 nights in Jul 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, property conditions & facilities
All was good.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
Stayed 1 night in Jul 2025

8/10 Good

Christian

Stayed 2 nights in Jul 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

HĂ©lĂšne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Jul 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean
Stayed 1 night in Jul 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Tres satisfaite de mon sejour et situer prÚs des activités et site de spectacle prevu
Stayed 1 night in Jul 2025