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Hôtel Universel

3.5 star property
Family-friendly hotel with full-service spa and fitness centre

Photo gallery for Hôtel Universel

Food court
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Indoor pool
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot tub
  • Spa
  • Breakfast available
  • Bar

Explore the area

View map
1000, Boulevard des Cascades, Alma, QC, G8B3G4
  • Alma College
    ‪7 min walk‬
  • Mario-Tremblay Centre
    ‪2 min drive‬
  • Lac St Jean Beach
    ‪24 min drive‬
  • Roberval, QC (YRJ)
    ‪75 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(58 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Sofa bed
Premium bedding
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Sofa bed
Premium bedding
Private bathroom
Hairdryer
  • Water view
  • Sleeps 2
  • 1 King Bed

About the area

Alma

A family-friendly stay in Alma awaits you at Hôtel Universel. You'll be 17 km (10.5 mi) from Lac St Jean Beach and 22.9 km (14.2 mi) from Jardin Scullion. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include Swedish massages, body wraps and mani/pedis. The restaurant, Pacini, serves Italian cuisine. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Turkish bath/hammam, Hot tub and kids' swimming pool. Business amenities include 13 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, free use of bicycles and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Sights in the region of this 3.5-property class Alma hotel include Fairy Hole Cavern Park and Historic Village of Val-Jalbert.

What's nearby

  • Alma College - 7 min walk - 0.6 km
  • Parc de Falaise - 1 min drive - 0.8 km
  • Mario-Tremblay Centre - 2 min drive - 1.5 km
  • Ville d'Alma Spectacles - 3 min drive - 2.3 km
  • Lac St Jean Beach - 24 min drive - 20.4 km

Getting around

  • Jean Lesage International Airport (YQB) - 172 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Resto Roberto - ‬16 min walk
  • ‪Chocolaterie Au Coeur Fondant - ‬16 min walk
  • ‪L'exode Café - ‬4 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Hôtel Universel

Family-friendly hotel with full-service spa and fitness centre
Hôtel Universel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 13 meeting rooms, and coworking spaces are available. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Hôtel Universel. Self parking is free.

This 3.5-star Alma hotel is smoke free.

  • 71 guestrooms or units
  • 4 levels
  • Ski equipment storage
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Universel offers 71 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels.

This Alma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam.

Languages

English, French

Similar properties

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 772 reviews
The price is NZ$196
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 22 for adults and CAD 9 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacini

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski storage

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 14 to 22 for adults and CAD 9 to 15 for children
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property Registration Number 2024-11-30, 008072

We should mention

  • Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Universel
Hotel Universel Alma
Universel Alma
Hôtel Universel Alma
Hôtel Universel
Hôtel Universel Alma
Hôtel Universel Hotel
Hôtel Universel Hotel Alma

Frequently asked questions

What is the cancellation policy at Hôtel Universel?

Hôtel Universel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Universel?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Hôtel Universel on 2 Sept 2025 start from NZ$193.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Universel?

Yep, Hôtel Universel has a free self car park.

Are there any beaches close to Hôtel Universel?

The closest beach to Hôtel Universel is Lac St Jean Beach (9.3 km).

Is there a spa on site at Hôtel Universel?

Yep, there is an onsite spa at Hôtel Universel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Hôtel Universel have a pool?

Hôtel Universel has an indoor pool and a kids' pool. The pool is open 9:00 AM to 9:00 PM.

What makes Hôtel Universel a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hôtel Universel.

Is Hôtel Universel family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Hôtel Universel is a hit with families.

Does Hôtel Universel serve breakfast?

Yeah, full breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hôtel Universel?

No, Hôtel Universel does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel Universel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hôtel Universel?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hôtel Universel?

No, pets are not allowed.

Hôtel Universel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 639 out of 1003 reviews
Rating 8 - Good. 286 out of 1003 reviews
Rating 6 - Okay. 51 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jocelyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Teresa

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Iulian

Stayed 1 night in May 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jocelyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

lyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit parfait, service exemplaire, super expérience!
Stayed 1 night in Apr 2025

10/10 Excellent

Didier

Stayed 5 nights in Apr 2025

10/10 Excellent

Stephane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

François

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stéphanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

parfait

Excellent service !
Stayed 3 nights in Dec 2024

8/10 Good

eve

Stayed 2 nights in Mar 2025

10/10 Excellent

Nancie

Stayed 1 night in Mar 2025

10/10 Excellent

Stéphanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Bon lit, belle chambre, tranquille et excellent service.
Stayed 5 nights in Mar 2025

10/10 Excellent

Pierre-Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Évelyne

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

idris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tres bon rapport qualité prix

Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sebastien

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

stacy

Liked: Cleanliness, staff & service
Jetais faché j’etais supposé avoir un bain a remou et on s’est ramasser avec la salle de conference wow belle st-valentin alors je suis en colere
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sylvie, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, nice rooms, comfortable bed, all good!!
Stayed 1 night in Jan 2025