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Hôtel Universel

3.5 star property
Comfortable hotel with full-service spa and fitness centre

Choose dates to view prices

Hôtel Universel

Photo gallery for Hôtel Universel

Indoor pool
Exterior
Executive Suite, 1 King Bed
Food court
Turkish bath/hammam, body treatments, Swedish massages, body wraps

Overview of Hôtel Universel

Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included

Your area essentials

Map
1000, Boulevard des Cascades, Alma, QC, G8B3G4
  • Popular LocationAlma College8 min walk
  • Popular LocationVille d'Alma Spectacles3 min drive
  • Popular LocationLac St Jean Beach30 min drive

Room options

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
TV
Premium bedding
Hydromassage showerhead
Hairdryer
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Fridge
TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Fridge
TV
Sofa bed
Premium bedding
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
TV
Sofa bed
Premium bedding
Private bathroom
Shower/bath combination
  • Water view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Comfort Inn Alma
Breakfast included
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (624)
The price is NZ$192
for 1 night
includes taxes & fees
16 May - 17 May
Comfort Inn Alma

About the area

Alma

A family-friendly stay in Alma awaits you at Hôtel Universel. You'll be 17 km (10.5 mi) from Lac St Jean Beach and 22.9 km (14.2 mi) from Jardin Scullion. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include Swedish massages, body wraps and mani/pedis. The restaurant, Pacini, serves Italian cuisine. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Turkish bath/hammam, Hot tub and kids' swimming pool. Business amenities include 13 meeting rooms, a conference centre, and a business centre. Other amenities include free WiFi in public areas, free use of bicycles and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Sights in the region of this 3.5-property class Alma hotel include Fairy Hole Cavern Park and Historic Village of Val-Jalbert.

What's nearby

  • Alma College - 8 min walk
  • Ville d'Alma Spectacles - 3 min drive
  • L'Odyssee des Batisseurs - 6 min drive
  • Lac St Jean Golf Club - 25 min drive
  • Lac St Jean Beach - 30 min drive

Getting around

  • Jean Lesage International Airport (YQB) - 172 min drive

Restaurants

  • Resto Roberto - 16 min walk
  • Sushi Shop - 4 min drive
  • Tim Hortons - 3 min drive
  • Pacini Alma - 6 min walk
  • Subway - 3 min drive

About this property

Hôtel Universel

Comfortable hotel with full-service spa and fitness centre
Hôtel Universel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 13 meeting rooms, and coworking spaces are available. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Hôtel Universel. Self parking is free.

This 3.5-star Alma hotel is smoke free.

  • 71 guestrooms or units
  • 4 levels
  • Ski equipment storage
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Universel offers 71 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels.

This Alma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 22 for adults and CAD 9 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacini

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Ski storage
  • Spa tub

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 14 to 22 for adults and from CAD 9 to 15 for children
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Contactless check-out is available.

Property Registration Number 2024-11-30, 008072

We should mention

  • Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Universel
Hotel Universel Alma
Universel Alma
Hôtel Universel Alma
Hôtel Universel
Hôtel Universel Alma
Hôtel Universel Hotel
Hôtel Universel Hotel Alma

Frequently asked questions

What is the cancellation policy at Hôtel Universel?

Hôtel Universel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Universel?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Hôtel Universel on 4 May 2024 start from NZ$198.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Universel?

Yep, Hôtel Universel has a free self car park.

Are there any beaches close to Hôtel Universel?

The closest beach to Hôtel Universel is Lac St Jean Beach (9.3 km).

Is there a spa on site at Hôtel Universel?

Yep, there is an onsite spa at Hôtel Universel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Hôtel Universel have a pool?

Hôtel Universel has an indoor pool and a kids' pool. The pool is open 9:00 AM to 9:00 PM.

What makes Hôtel Universel a romantic place to stay?

1 hot tub and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hôtel Universel.

Does Hôtel Universel serve breakfast?

Yeah, full breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hôtel Universel?

No, Hôtel Universel does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel Universel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hôtel Universel?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hôtel Universel?

No, pets are not allowed.

Hôtel Universel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 470 out of 833 reviews" "
Rating 8 - Good. 275 out of 833 reviews" "
Rating 6 - Okay. 63 out of 833 reviews" "
Rating 4 - Poor. 21 out of 833 reviews" "
Rating 2 - Terrible. 4 out of 833 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Carlo

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I live in Canada and I am used to the cold winter conditions. The hotel was cold everywhere I went including the lobby and restaurant. The shower was just luke warm. The room was clean and service was ok.
Stayed 2 nights in Jan 2024

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable. Nice warm pool. Had a very relaxing stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lots of amenities. Nice pool area, really warm water in the pool.
Stayed 1 night in Sep 2023

10/10 Excellent

Eric

Stayed 1 night in Sep 2023

8/10 Good

Julien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Bruce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and everything is top notch. My only issue was the limited amount of English speaking staff !! We had issues in the restaurant both the evening we arrived as well as breakfast. There were no menu’s in English and no one there who could explain the French menu to us. We both ended up with meals that weren’t what we thought we were having at dinner and breakfast. I guess that is our problem for traveling to Quebec to vacation. It’s rarely an issue anywhere else in Quebec and we stayed at another Hotel Universal just south of the St Lawrence and English was commonly spoken.
Stayed 1 night in Sep 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alma
Bien placé.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023