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Ambassador Hotel Almaty

4.0 star property

Photo gallery for Ambassador Hotel Almaty

Comfort Studio Suite, 1 King Bed
Restaurant
Reception
Comfort Studio Suite, 1 King Bed | Bathroom shower
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
121 Zheltoksan Street, Almaty, 480091
  • Place, Zenkov Cathedral
    ‪9 min walk‬
  • Place, Almaty Opera House
    ‪9 min walk‬
  • Place, MEGA Park
    ‪2 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Studio Suite, 1 King Bed

Comfort Studio Suite, 1 King Bed

Comfort Studio Suite, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Almaty

Ambassador Hotel Almaty puts you in the heart of Almaty, within just a 10-minute stroll of Nedelka Park and Zenkov Cathedral. Highlights at this hotel include a complimentary breakfast, a restaurant and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a 24-hour business centre, a coffee shop/cafe and laundry facilities. There's also the convenience of an airport shuttle. .In proximity to this 4-property class Almaly District hotel you'll find Shymbulak Ski Resort.

What's nearby

  • Zenkov Cathedral - 9 min walk - 0.8 km
  • Almaty Opera House - 9 min walk - 0.8 km
  • Lermontov Russian Drama Theatre - 14 min walk - 1.2 km
  • St Nicholas Cathedral - 14 min walk - 1.2 km
  • MEGA Park - 2 min drive - 1.9 km

Getting around

  • Almaty Station - 8 min drive
  • Almaly - 8 min walk
  • Almaty (ALA-Almaty Intl.) - 30 min drive

Restaurants

  • ‪Coffee Roots - ‬1 min walk
  • ‪Basilic - ‬3 min walk
  • ‪Aiza - ‬4 min walk
  • ‪Hoper’s - ‬3 min walk
  • ‪Aroma - ‬4 min walk

About this property

Ambassador Hotel Almaty

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Ambassador Hotel Almaty also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Almaty hotel is smoke free.

  • 49 guestrooms or units
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Ambassador Hotel Almaty offers 49 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

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  • Pool
  • Breakfast included
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  • Free Wi-Fi
4.5 out of 5, Wonderful, 7 reviews
The price is NZ$181
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • Lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ambassador Hotel Almaty

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 4000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 4000.00 per vehicle (one-way)
  • Rollaway bed fee: KZT 4000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Almaty Ambassador Hotel
Ambassador Almaty
Ambassador Almaty Hotel
Ambassador Hotel Almaty
Hotel Ambassador Almaty
Ambassador Hotel Almaty Hotel
Ambassador Hotel Almaty Almaty
Ambassador Hotel Almaty Hotel Almaty

Frequently asked questions

What is the cancellation policy at Ambassador Hotel Almaty?

Ambassador Hotel Almaty offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Ambassador Hotel Almaty serve breakfast?

Yeah, complimentary buffet breakfast is served weekdays between 7 AM and 10 AM and on weekends between 7 AM and 11 AM.

Is there a free airport shuttle available at Ambassador Hotel Almaty?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Ambassador Hotel Almaty?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Ambassador Hotel Almaty?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Ambassador Hotel Almaty?

No, pets and service animals are not allowed.

Ambassador Hotel Almaty Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 5 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
普通のホテル 早朝に到着したので荷物を預けて観光した 早めにチェックインさせてくれた。スタッフは親切だった。
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is helpful and cheerful. Number of them can speak simple English and help me a lot.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

オススメ！

ど真ん中！立地最高！まわりにカフェ、レストラン、スーパーマーケット、両替所たくさんあります。Wi-fiもバッチリ。部屋も広い。スタッフにいろいろ尋ねたが、親切に教えてくれた。
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zentral gelegen. Mit gutem Service .

Service ist sehr aufmerksam.Nah zum Zentrum. Gute Frühstück, nur wenig Abwechslung.Zu wenig Früchte.
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

B. Can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Самый идеальный отель

Номера ремонтируют. Очень все уютно. Приветливый персонал, особенно хочу специально благодарить фронт офис менеджера Руслан. Во всем помогает и заботится. В отеле самое хорошее что ресторан работает круглосуточно и тем не менее турецкая богатая кухня. Отель расположен в самом центре города. Цена и качество совпадает. Всегда буду в отеле проживать. Спасибо
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

The service was good. People spoke some English. Good breakfast. Bathroom could use some upgrade.
Stayed 2 nights in Jul 2018
Verified

2/10 Terrible

TheFunk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, frustrating, uncomfortable stay. Room was stained and beat up. AC was not cold and when I called maintenance they came up and did not fix it. I spent a miserable night on the hard mattress in the hottest room ever and then found the seal had already been broken on the complimentary bottle of water! The next morning, I woke to the sound of a jackhammer outside my door as workmen were remodeling the room across the hall. Then I was treated to a flavorless, cold, nasty breakfast, and had to tell five staff members to call me a taxi before anyone actually did... honestly, the only nice thing about this place was the water pressure, which I must admit was really en pointe.
Stayed 1 night in Jul 2018
Verified

8/10 Good

In heng

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2019