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Hotel Kazzhol Almaty

4.0 star property

Photo gallery for Hotel Kazzhol Almaty

Restaurant
Front of property – evening/night
Interior
Lobby lounge
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$174
includes taxes & fees
5 July - 6 July

Explore the area

View map
Gogol Street, 127/1, Almaty, 050000
  • Place, Hippodrome
    ‪10 min walk‬
  • Place, MEGA Park
    ‪17 min walk‬
  • Place, Zenkov Cathedral
    ‪3 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Living room

Suite

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Club Double Room

Club Double Room

Club Double Room

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Studio

Family Studio

Family Studio

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Queen Room with Two Queen Beds

Superior Queen Room with Two Queen Beds

Superior Queen Room with Two Queen Beds

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

About the area

Almaty

Hotel Kazzhol Almaty puts you in the heart of Almaty, within a 20-minute stroll of MEGA Park and Hippodrome. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and sauna as well as access to free bike hire. Business amenities include 9 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, spa services and laundry facilities. Each morning free buffet breakfast is offered between 7 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 4-property class Almaly District hotel you'll find Shymbulak Ski Resort.

What's nearby

  • Hippodrome - 10 min walk - 0.9 km
  • MEGA Park - 17 min walk - 1.5 km
  • St Nicholas Cathedral - 19 min walk - 1.6 km
  • Zenkov Cathedral - 3 min drive - 3.1 km
  • Almaty Central Stadium - 3 min drive - 3.1 km

Getting around

  • Almaly - 10 min drive
  • Almaty Station - 12 min drive
  • Almaty (ALA-Almaty Intl.) - 18 min drive

Restaurants

  • ‪Вахтангури - ‬8 min walk
  • ‪Tomato - ‬10 min walk
  • ‪Lagmanhana No.1 - ‬11 min walk
  • ‪Shafran - ‬12 min walk
  • ‪Namaste - ‬9 min walk

About this property

Hotel Kazzhol Almaty

Hotel Kazzhol Almaty offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and 9 meeting rooms are available. A fitness centre, spa services, and multilingual staff are also featured at the business-friendly Hotel Kazzhol Almaty. An airport shuttle (available on request) is available for a fee. Free self parking is available. A complete renovation of Hotel Kazzhol Almaty was completed in September 2022.

Smoking is allowed in designated areas at this 4-star Almaty hotel.

  • 178 guestrooms or units
  • 9 levels
  • Conference rooms
  • Built in 2004
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Kazzhol Almaty offers 178 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, AquaFit. Services include massages. The spa is open daily.

Similar properties

Lobby
Renion Park Hotel
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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 7 reviews
The price is NZ$181
includes taxes & fees
24 June - 25 June
Renion Park Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Renovated entire property - September 2022

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Kazzhol Almaty

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 10000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 14000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: KZT 10000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and Union Pay. Cash is not accepted. 

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Kazzhol
Hotel Kazzhol Almaty
Kazzhol
Kazzhol Almaty
Kazzhol Hotel
Kazzhol Hotel Almaty
Hotel Kazzhol Almaty Hotel
Hotel Kazzhol Almaty Almaty
Hotel Kazzhol Almaty Hotel Almaty

Frequently asked questions

What is the cancellation policy at Hotel Kazzhol Almaty?

Hotel Kazzhol Almaty offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Kazzhol Almaty?

As of 17 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Kazzhol Almaty on 5 Jul 2026 start from NZ$174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Kazzhol Almaty?

Yep, Hotel Kazzhol Almaty has a free self car park.

Is there a spa on site at Hotel Kazzhol Almaty?

Yep, AquaFit is available for guests. You'll enjoy services like massages.

Does Hotel Kazzhol Almaty have a pool?

Hotel Kazzhol Almaty has an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Hotel Kazzhol Almaty a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Kazzhol Almaty.

Does Hotel Kazzhol Almaty serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Hotel Kazzhol Almaty?

No, but there's an airport shuttle that runs from 9:00 AM - 6:00 PM on request for a fee.

Is there a bar or restaurant at Hotel Kazzhol Almaty?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Kazzhol Almaty?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Kazzhol Almaty?

No, pets and service animals are not allowed.

Hotel Kazzhol Almaty Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 46 out of 112 reviews
Rating 8 - Good. 45 out of 112 reviews
Rating 6 - Okay. 12 out of 112 reviews
Rating 4 - Poor. 7 out of 112 reviews
Rating 2 - Terrible. 2 out of 112 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

tserendagva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed

Enjoyed our stay
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk were extremely helpful Room was clean comfortable- Good location
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Evgeniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The place was clean, safe, and quiet. A lovely lady named Aruzhan kindly helped us get an early breakfast. The food was excellent, and the service was great. The air conditioning worked perfectly too! I highly recommend this place
Stayed 1 night in Jul 2025
Verified

8/10 Good

FLeur

Liked: Cleanliness, property conditions & facilities, room comfort
2 night stay. Nice hotel, good location. Staff efficient but not friendly
Stayed 2 nights in May 2025
Verified

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
This was a nice hotel. It is tucked away off of a larger road, making it quiet yet conveniently located. The pool and sauna facilities are nice and the breakfast is good!
Verified

10/10 Excellent

Jonathan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

our go-to hotel in Almaty

this is our third or fourth stay at Kazzhol Hotel in Almaty on Gogol Street. We've greatly enjoyed this hotel It's comfortable, staff is helpful, the location is great with a large mall nearby. Breakfast is also excellent.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Stuart

Liked: Cleanliness, staff & service, amenities
Hotel in need of renovation
Stayed 1 night in Oct 2024
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, breakfast was good and no hassles kind of place. Property has great views of the Shymbulak alps and rooms had a balcony with table and chairs. Property is a bit tired and dated but otherwise it’s fine, reception staff spoke English
Verified

10/10 Excellent

Glynda

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel kazzhol is off the main roads so it’s a bit quieter. It’s in a nice area of the city and it’s very convenient for getting everywhere using Yandex taxi. There are also shops and restaurants within easy walking distance. The room was spacious and comfortable, the staff were helpful and pleasant, and there are lots of choices for breakfast. Very pleasant!
Stayed 6 nights in Oct 2023
Verified

8/10 Good

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in an older building from Soviet time. It's clean and nice overall. I enjoyed massage at the fitness center
Stayed 1 night in Aug 2022
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, decent price

Stayed in room 622. Excellent experience. Fantastic room, although some of my friends were placed in the older section that was not as nice. Balcony was awesome. Buffet food always cold, Salt restaurant leaves much to be desired both food and service wise. Took one hour from the time we ordered food until we received it. Decent prices.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Makhmadrasul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence

It was so cool
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The front entrance needs a ramp for bringing up luggage. There are only stairs.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Oleksandr

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is pretty old. I stayed two days and there were many small issues: no drinking water at arrival. dirty bathroom, housekeeper entering the room without knocking, finally, no hot water when I was leaving the hotel at 5am in the morning .. Kazzhol Park Inn was the way better.
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

DAVID

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was reasonable price and well located. The booking was for a twin room but double room provided so had to use the couch as second bed. Slow to get service to the room for sheets, duvet etc. perhaps a little understaffed at the hotel. Rooms were clean and well maintained and spacious. Pool is nice, gym is lacking equipment.
Stayed 2 nights in May 2023
Verified

6/10 Okay

Zhou

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Very old holster, The AC is broken, they can’t fix it
Stayed 4 nights in May 2024
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not good at all
Stayed 6 nights in Sep 2023
Verified

4/10 Poor

Sally

Disliked: Cleanliness, staff & service
Booked 3 nights before joining a Tour that had another 2 nights here at start and end of the trip. Originally booked a room with balcony, but had to change dates, and upgrade to Jnr suite due to unavailability of date on Expedia, which I assumed also had balcony. No fault of hotel this, but I had to downgrade again on arrival to get the balcony, (at same price) but was able to keep that room for the first 2 tour nights. The last 2 were in a standard room. No kettle in either, safe did not work in first, rooms not serviced or only partially, on several days. Rooms dirty. Food hygiene at SALT at breakfast was awful,with staff handling foods with bare hands touching their faces and noses, and guests having to handle food too, as lack of utensils. Restaurant dirty, uncleared tables, and smell of stale food/fat permeated hotel all day. Dinner in restaurant was just as poor, stale salads and breads, poorly cooked meat. Restaurant didn't have most of their advertised drinks. Bar unmanned. No outdoor space. One receptionist, who appeared to be management, was excellent; Thank-you to her. Others were friendly, but clueless, and far from helpful. No porters, no aircon in restaurant, air con in 2nd room was ineffective. Its quite a walk to decent restaurants and bars. Smoking Area outside hotel rarely cleaned. There was even a pair of women's knickers thrown on the floor in front of the second entrance, among the piles of litter. No security, anyone could wander about.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

yoshifumi

Liked: Cleanliness, amenities, property conditions & facilities
部屋は清潔で　スタッフの対応も良かったです。また、利用します。
Stayed 3 nights in Feb 2026
Verified

8/10 Good

mats

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra hotell för turister. Ligger bra till för sevärdheter.
Stayed 4 nights in Jun 2024
Verified

8/10 Good

aysan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cok rahat bir konaklama oldu.odamiz temiz ve sessizdi.kahvalti harikaydi.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

orcun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tesekkurler

herher cok keyifliyfi personeli guzel ilgilendi tavsiye edeerim
Stayed 11 nights in Jul 2021
Verified

10/10 Excellent

VITALIY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень хороший добротный отель. Несмотря на то что ему уже много лет, хозяева следят и обновляют постоянно. Молодцы!!!
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstück war nicht sehr abwechslungsreich und gut
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sehr gutes Preis/Leistungsverhältnis

Zum Abschluss einer Zentralasien-Reise noch ein Besuch von Almaty mit Besuchen von landschaftlichen Sehenswürdigkeiten (Charyn-Canyon und Kolsay-Seen) in der näheren und weiteren Umgebung. Das Hotel Kazzhol bietet einen guten Service und arbeitet sehr professionell. Das Hotel war für mich wie eine Insel in dieser doch sehr grossen und unübersichlichen Stadt. Angenehm auch, dass sich eine grosse Einkaufsmall nur wenige Gehminuten entfernt befindet.
Stayed 1 night in Jul 2019