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International Hotel Astana

4.0 star property
Hotel in Almaty with full-service spa and free breakfast

Photo gallery for International Hotel Astana

Gym
Standard Twin Room
Bar (on property)
Billiards
Gym

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Spa
  • Gym
  • Parking included
  • Room service

Explore the area

View map
Baitursynov Str. 113, Almaty, 050022
  • Almaty Central Stadium
    ‪9 min walk‬
  • Almaty Opera House
    ‪3 min drive‬
  • Zenkov Cathedral
    ‪4 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Heating
Plasma TV
Hairdryer
Bathrobes
Electric kettle
Free bottled water
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Air conditioning
Heating
Plasma TV
2 bedrooms
Hairdryer
2 bathrooms
Bathrobes
Electric kettle
  • 2 bedrooms
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Heating
Plasma TV
Hairdryer
Bathrobes
Electric kettle
Free bottled water
In-room safe
  • Sleeps 2
  • 2 Twin Beds

About the area

Almaty

At International Hotel Astana you'll be within just a 15-minute stroll of Kazakhstan Museum of Arts and Kasteev State Museum of Arts. Highlights at this hotel include a full-service spa, a restaurant and free daily breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and sauna. Business travelers can take advantage of meeting rooms, a 24-hour business centre, and conference space. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free English breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Bostandyk District hotel include Almaty Central Stadium and Fantasy World Almaty.

What's nearby

  • Almaty Central Stadium - 9 min walk - 0.8 km
  • Almaty Opera House - 3 min drive - 2.3 km
  • Dostyk Plaza - 3 min drive - 2.3 km
  • Zenkov Cathedral - 4 min drive - 3.1 km
  • MEGA Park - 4 min drive - 3.9 km

Getting around

  • Almaly - 9 min drive
  • Almaty Station - 16 min drive
  • Almaty (ALA-Almaty Intl.) - 32 min drive

Restaurants

  • ‪Julia - ‬2 min walk
  • ‪Marrone Rosso Baykonur - ‬6 min walk
  • ‪Жан Плов Лагман - ‬1 min walk
  • ‪Qaimaq - ‬9 min walk
  • ‪Vanilla - ‬4 min walk

About this property

International Hotel Astana

Hotel in Almaty with full-service spa and free breakfast
International Hotel Astana offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at the business-friendly International Hotel Astana. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Almaty hotel is smoke free.

  • 114 guestrooms or units
  • 3 levels
  • Conference rooms
  • English breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
International Hotel Astana offers 114 air-conditioned accommodations with a safe and complimentary bottles of water. Plasma televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Languages

English, Russian, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 3500 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and JCB International.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Astana International Almaty
Astana International Hotel
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Frequently asked questions

What is the cancellation policy at International Hotel Astana?

International Hotel Astana offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at International Hotel Astana?

Yep, International Hotel Astana has a free self car park.

Is there a spa on site at International Hotel Astana?

Yep, there is an onsite spa at International Hotel Astana.

Does International Hotel Astana serve breakfast?

Yeah, complimentary English breakfast is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at International Hotel Astana?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at International Hotel Astana?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at International Hotel Astana?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at International Hotel Astana?

No, pets are not allowed.

International Hotel Astana Reviews

Reviews

6.6
Rating 10 - Excellent. 9 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 7 out of 33 reviews
Rating 4 - Poor. 4 out of 33 reviews
Rating 2 - Terrible. 6 out of 33 reviews

7.2/10

Cleanliness

6.6/10

Staff & service

7.4/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Awolia

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t like
Stayed 3 nights in Jan 2025

6/10 Okay

Shiwen

Liked: Cleanliness, staff & service
Anti-slip mats should be added to the bathroom shower area.
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bed was very uncomfortable, got severe neck and back ache. There were no refreshments in room. Did not provide with bottle of water. There was loud scary noise in commode in batgroom which woke me up several times at night
Stayed 4 nights in Oct 2024

2/10 Terrible

Aigul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ilya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast, clean
Stayed 7 nights in Sep 2024

10/10 Excellent

Ilya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for the price! I will book there again!
Stayed 9 nights in Sep 2024

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort

Fits the bill for a 1 star review.

- Very noisy traffic all night long. Although double glazed it sounded like the window was open! - Wifi near useless. - Uncomfortably mattress. I could feel the metal in my back. - Breakfast... when it's gone that's too bad. - General fabric and maintenance extremely poor. Bare wires in bathroom. - No bar, contrary to listing. Paid for 3 nights but left after a near sleepless first.
Stayed 3 nights in Oct 2024

10/10 Excellent

Melissa, Lansing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lot nicer than the reviewers stated. I did stay in a double suite. The bathroom was very modern looking, and the bed was very comfortable. Breakfast was wonderful
Stayed 2 nights in Sep 2024

10/10 Excellent

Shane

Stayed 1 night in Jul 2024

8/10 Good

Nurislom

Business traveller
Liked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

Ivan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Совсем не первой свежести гостиница

Не работал туалет, ремонт уже совсем не первой свежести. Тонкие стены, слышно соседей.
Stayed 1 night in Feb 2024

10/10 Excellent

Stanislav

Stayed 1 night in Nov 2023

4/10 Poor

Mohammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Window
Stayed 2 nights in Nov 2023

2/10 Terrible

Daniyar, Newport beach

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Super old
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Value for Money. Staffs are helpfull
Stayed 2 nights in Oct 2019

6/10 Okay

Michiel

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel needs to update everything. It is rated as a 4star hotel, but it is more a 2/3 star hotel. It is in a great neighbourhood walking distance to metro and restaurants. Easy to find.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

Bad Bad Bad

What a terrible experience. Never again! Cherry on top was the electricity blackout ONLY at the hotel. Stay away from this place if you value your hard earned money.
Stayed 2 nights in Jun 2019

6/10 Okay

LauraJ

Business traveller
Liked: Cleanliness, staff & service
Overall it was ok. Upsetting thing was that I did not find the tea bags and the used item from the bar by the previous guest was not restored.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

2/10 Terrible

Eduardo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
It’s an ok hotel, bed sheet not clean, I found few hair on the 1st day, but bkf is ok, front desk speak English, like most of 3 star hotel, house keeping is a problem, rest of thing all good
Stayed 4 nights in Feb 2024

6/10 Okay

filippo

Stayed 2 nights in Oct 2023

10/10 Excellent

Nataliya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Satisfaisant, le personnel super fait la différenc

Personnel très gentil Petits déjeuners satisfaisants Chambres simples spartiates, pas de frigo pas de minibar, juste le strict minimum. Bons repas Navette aéroport payante
Stayed 2 nights in Nov 2019