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International Hotel Astana

4.0 star property

Photo gallery for International Hotel Astana

A hotel room with a large bed, a desk, and a chair.
Bar (on property)
Front of property
A bar area with a television screen, bar stools, and a variety of bottles.
Gym

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$116
includes taxes & fees
11 Aug - 12 Aug

Explore the area

View map
Baitursynov Str. 113, Almaty, 050022
  • Place, Almaty Central Stadium
    ‪7 min walk‬
  • Place, Republic Square
    ‪19 min walk‬
  • Place, Kazakhstan Independence Monument
    ‪19 min walk‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with two beds, ornate wallpaper, a window with sheer curtains, and a lamp on the nightstand.

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Suite

A hotel room with a large bed, a desk, and a chair.

Luxury Suite

  • 2 bedrooms
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Suite

  • Sleeps 2
  • 1 Single Sofa Bed and 1 Double Bed
  • Free Wi-Fi

About the area

Almaty

At International Hotel Astana you'll be within just a 15-minute stroll of Almaty Central Stadium and Kasteev State Museum of Arts. Highlights at this hotel include a full-service spa, a restaurant and free daily breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and sauna. Business travelers can take advantage of meeting rooms, a 24-hour business centre, and conference space. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free English breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 4-property class Bostandyk District hotel you'll find Shymbulak Ski Resort.

What's nearby

  • Almaty Central Stadium - 7 min walk - 0.6 km
  • Kazakhstan Museum of Arts - 10 min walk - 0.9 km
  • St Nicholas Cathedral - 16 min walk - 1.3 km
  • Republic Square - 19 min walk - 1.6 km
  • Kazakhstan Independence Monument - 19 min walk - 1.6 km

Getting around

  • Almaly - 10 min drive
  • Almaty Station - 17 min drive
  • Almaty (ALA-Almaty Intl.) - 35 min drive

Restaurants

  • ‪Roof Garden - ‬11 min walk
  • ‪Traveler’s Coffee - ‬9 min walk
  • ‪Hanok - ‬11 min walk
  • ‪Marrone Rosso Baykonur - ‬5 min walk
  • ‪Urbo Coffee - ‬8 min walk

About this property

International Hotel Astana

International Hotel Astana offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at the business-friendly International Hotel Astana. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Almaty hotel is smoke free.

  • 114 guestrooms or units
  • 3 levels
  • Conference rooms
  • English breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
International Hotel Astana offers 114 air-conditioned accommodations with a safe and complimentary bottles of water. Plasma televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

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Grand Voyage
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  • Breakfast included
  • Parking included
  • Business services
  • Laundry room
The price is NZ$178
includes taxes & fees
3 Aug - 4 Aug
Grand Voyage

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 3500 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and JCB International.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Astana International Almaty
Astana International Hotel
Astana International Hotel Almaty
Hotel Astana International
International Hotel Astana
International Hotel Astana Almaty
Hotel International Hotel Astana Almaty
Almaty International Hotel Astana Hotel
Hotel International Hotel Astana
International Hotel Astana Almaty
International Hotel Astana
International Astana Almaty
Astana International Hotel
International Astana
International Astana Almaty
International Astana Almaty
International Hotel Astana Hotel
International Hotel Astana Almaty
International Hotel Astana Hotel Almaty

Frequently asked questions

What is the cancellation policy at International Hotel Astana?

International Hotel Astana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at International Hotel Astana?

As of 2 Aug 2026, prices found for a 1-night stay for 2 adults at International Hotel Astana on 11 Aug 2026 start from NZ$116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at International Hotel Astana?

Yep, International Hotel Astana has a free self car park.

Is there a spa on site at International Hotel Astana?

Yep, there is an onsite spa at International Hotel Astana.

Does International Hotel Astana serve breakfast?

Yeah, complimentary English breakfast is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at International Hotel Astana?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at International Hotel Astana?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at International Hotel Astana?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at International Hotel Astana?

No, pets are not allowed.

International Hotel Astana Reviews

Reviews

6.4
Rating 10 - Excellent. 9 out of 40 reviews
Rating 8 - Good. 11 out of 40 reviews
Rating 6 - Okay. 7 out of 40 reviews
Rating 4 - Poor. 5 out of 40 reviews
Rating 2 - Terrible. 8 out of 40 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ilya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast, clean
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Ilya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for the price! I will book there again!
Stayed 9 nights in Sep 2024
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with central location close to the fotball stadium and metro. Nice and helpful staff and good breakfast. The room was nice and clean. Good value for the money.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lot nicer than the reviewers stated. I did stay in a double suite. The bathroom was very modern looking, and the bed was very comfortable. Breakfast was wonderful
Stayed 2 nights in Sep 2024
Verified review

2/10 Terrible

YeaJin

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible condition. Not recommended at all. At check-in, the staff was extremely unfriendly. The next morning, during breakfast hours, the restaurant was not even open. When I asked at the reception, the staff didn’t even look at me and muttered something in his own language, treating me rudely. This was very unpleasant and disrespectful. The local male staff member who was at the reception around 7:00 AM on April 8 should reflect on his behavior. The room was also dirty and very small, completely different from the photos. I would not recommend this hotel at all.
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

keunja

Disliked: Cleanliness, staff & service, property conditions & facilities

Welcom to Russia empire

I was expected Soviet Union age but was really not It was Russia empire age I believe that the hotel was quit a cool if was a Russia empire age. Don’t believe pictures, it’s more than your expectations
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
It’s an ok hotel, bed sheet not clean, I found few hair on the 1st day, but bkf is ok, front desk speak English, like most of 3 star hotel, house keeping is a problem, rest of thing all good
Stayed 4 nights in Feb 2024
Verified review

6/10 Okay

Shiwen

Liked: Cleanliness, staff & service
Anti-slip mats should be added to the bathroom shower area.
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Daniyar

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Super old
Stayed 2 nights in Oct 2023
Verified review

4/10 Poor

Mohammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Window
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Awolia

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t like
Stayed 3 nights in Jan 2025
Verified review

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort

Fits the bill for a 1 star review.

- Very noisy traffic all night long. Although double glazed it sounded like the window was open! - Wifi near useless. - Uncomfortably mattress. I could feel the metal in my back. - Breakfast... when it's gone that's too bad. - General fabric and maintenance extremely poor. Bare wires in bathroom. - No bar, contrary to listing. Paid for 3 nights but left after a near sleepless first.
Stayed 3 nights in Oct 2024
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bed was very uncomfortable, got severe neck and back ache. There were no refreshments in room. Did not provide with bottle of water. There was loud scary noise in commode in batgroom which woke me up several times at night
Stayed 4 nights in Oct 2024
Verified review

4/10 Poor

Junichi

Disliked: Amenities, property conditions & facilities
ツアーの集合場所の正面だったのでこのホテルを選びました。 部屋に入ってテレビを付けようとしても、付かず、フロントに電話。結局、最後まで対応して頂けず、残念でした。 朝食はメニューが少ないです。 サービス、設備面を考えると割高かもしれない。
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋았음

위치도 적당하고 바로 인근이 투어가 시작하는 곳이라 매우 만족입니다
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Dilyara

Liked: Cleanliness, property conditions & facilities, room comfort
Останавливались на 5 ночей, очень довольны. Отличные завтраки и прекрасное местоположение отеля в городе,рядо метро.
Stayed 4 nights in Jul 2025
Verified review

6/10 Okay

Ivan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Совсем не первой свежести гостиница

Не работал туалет, ремонт уже совсем не первой свежести. Тонкие стены, слышно соседей.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Satisfaisant, le personnel super fait la différenc

Personnel très gentil Petits déjeuners satisfaisants Chambres simples spartiates, pas de frigo pas de minibar, juste le strict minimum. Bons repas Navette aéroport payante
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Value for Money. Staffs are helpfull
Stayed 2 nights in Oct 2019
Verified review

2/10 Terrible

Jongwon

Disliked: Cleanliness, staff & service, property conditions & facilities

아스타나의 안좋은추억

후론트에서 예약사항을 인지하지 못하여(방 예약사항, 사용인원등) 체크인하는데 1시간 이나 소요됨 하우스키핑 운영시 원칙이 없는것 같음 (팁을 주어야 타월이 새로이 비취됨) 5일 숙박 청소상태 매우 나쁨
Stayed 6 nights in Sep 2019
Verified review

6/10 Okay

Michiel

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel needs to update everything. It is rated as a 4star hotel, but it is more a 2/3 star hotel. It is in a great neighbourhood walking distance to metro and restaurants. Easy to find.
Stayed 2 nights in Aug 2019
Verified review

4/10 Poor

Marina

Disliked: Staff & service, property conditions & facilities

Явно не четвёрка

Останавливалась в данном отеле на неделю. С заселением проблем не было, но поселившись в номере, обнаружила, что отсутствует холодильник и халат. Считаю, что для отеля уровня 4 звезды наличие подобных вещей обязательно. Так как для меня наличие холодильника в номере было критичным, я обратилась на ресепшн с просьбой установить его, на что мне пообещали решить проблему завтра утром. Но по факту ни завтра утром, ни на следующий день никто и не подумал выполнить данное обещание. Только после третьего напоминания, наконец-таки я увидела в своём номере холодильник. Из этого случая явно следует вывод, что персоналу в общем-то наплевать на своих клиентов. Также не надейтесь найти в номере воду. Кулер с водой стоит на этаже, но зачастую он был пустой. Во время моего пребывания также один раз не было электричества. Совсем. Уж не знаю что там произошло, но нас только кормили обещаниями, что скоро все починят, по факту электричества не было почти сутки. Ни телефон не зарядить, ни помыться толком, сами понимаете без электричества сейчас никуда. Из плюсов могу отметить завтраки. Не скажу, что они были супер, но в целом неплохо, за исключением дня, когда не было света, потому как естественно без него никто ничего не готовил, поэтому довольствовались мы нарезками колбасы, сыра и фруктами. Ну и второй плюс - неплохое расположение. В общем, мне стало непонятно за что отелю дали 4 звезды, он тянет максимум на тройку. На длительное пребывание однозначно не рекомендую.
Stayed 7 nights in Aug 2019
Verified review

8/10 Good

Farid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Hôtel très agréable et bien situé...
Stayed 3 nights in Jul 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

Bad Bad Bad

What a terrible experience. Never again! Cherry on top was the electricity blackout ONLY at the hotel. Stay away from this place if you value your hard earned money.
Stayed 2 nights in Jun 2019
Verified review

6/10 Okay

LauraJ

Liked: Cleanliness, staff & service
Overall it was ok. Upsetting thing was that I did not find the tea bags and the used item from the bar by the previous guest was not restored.
Stayed 1 night in Jun 2019