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Mildom Premium Hotel

3.5 star property
Hotel in Almaty with 24-hour front desk and restaurant

Photo gallery for Mildom Premium Hotel

Daily buffet breakfast (KZT 5000 per person)
Reception
Reception
Family Room
Family Room | Room amenity

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

View map
128 Bogenbai Batyr Street, Almaty, 50000
  • Zenkov Cathedral
    ‪3 min walk‬
  • Almaty Opera House
    ‪7 min walk‬
  • Panfilov Park
    ‪10 min walk‬
  • Almaty (ALA-Almaty Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the area

Almaty

Mildom Premium Hotel puts you in the heart of Almaty, within just a 10-minute stroll of Zenkov Cathedral and 28 Panfilov Heroes Memorial Park. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities and a microwave in a common area. Buffet breakfast is available daily between 7 AM and 11 AM. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Medeu District hotel include Almaty Opera House and Nedelka Park.

What's nearby

  • Zenkov Cathedral - 3 min walk - 0.3 km
  • Almaty Opera House - 7 min walk - 0.6 km
  • Panfilov Park - 10 min walk - 0.9 km
  • MEGA Park - 3 min drive - 2.7 km
  • Dostyk Plaza - 3 min drive - 2.7 km

Getting around

  • Almaly - 6 min walk
  • Almaty Station - 10 min drive
  • Almaty (ALA-Almaty Intl.) - 27 min drive

Restaurants

  • ‪Мастер Донер - ‬4 min walk
  • ‪Имена - ‬5 min walk
  • ‪Kumano - ‬3 min walk
  • ‪Винокурня By Ata - ‬1 min walk
  • ‪I’m - ‬5 min walk

About this property

Mildom Premium Hotel

Hotel in Almaty with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mildom Premium Hotel. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Almaty hotel is smoke free.

  • 39 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
Mildom Premium Hotel offers 39 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 55-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: KZT 5,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 5000 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KZT 5000 per person
  • Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KZT 5000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

Property is also known as

Mildom Premium Hotel Almaty
Mildom Premium Almaty
Mildom Premium
Mildom Premium Hotel Hotel
Mildom Premium Hotel Almaty
Mildom Premium Hotel Hotel Almaty

Frequently asked questions

Is parking available at Mildom Premium Hotel?

Yep, Mildom Premium Hotel has a free self car park. Onsite parking is limited.

What makes Mildom Premium Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Mildom Premium Hotel.

Does Mildom Premium Hotel serve breakfast?

Yeah, buffet breakfast is served daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Mildom Premium Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mildom Premium Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mildom Premium Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mildom Premium Hotel?

No, pets are not allowed.

Mildom Premium Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 2 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 3 out of 9 reviews
Rating 2 - Terrible. 3 out of 9 reviews

6.4/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

5.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stairway to heaven

Good location, no elevator.
Stayed 3 nights in Apr 2025

2/10 Terrible

Anirban

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Worst stay ever

The experience was very unpleasant. There was no hot water in the bathroom to begin with and the staff was totally indifferent. Later they fixed it but the hot water remained a problem throughout as it was sometimes available, other times it was not. Then the housekeeping - in one room they were proper, but in the second room they never cleaned for 2 nights or replenished the water bottles until it was notified. Finally very unpleasant experience during check out. They deducted a big sum from the security deposit claiming that we consumed stuff from the minibar. In reality nothing was consumed but the staff was rude, adamant and not open to understand. I lost that money for nothing. The hotel is not good for tourists as the staff cannot even understand basic English or are willing to cooperate. A strong no - no for anyone travelling to Almaty.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yuan yuan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super breakfast

Simple, great location however room size is super small. Difficult to move around with luggage, no elevator so pack lite. Good breakfast
Stayed 1 night in Jul 2024

4/10 Poor

Chengzhang

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no elevator. very noisy room. unfriendly staff
Stayed 1 night in Jun 2024

2/10 Terrible

Shukhrat

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

JOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

Gilsoo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Adilet

Travelled with group
Disliked: Room comfort

Отель, в котором я больше не остановлюсь.

1. Номер был не готов, с учётом того что за номер было оплачено за ранее, мы приехали в 14:30. Пришлось ждать ещё пол часа, пока будут убирать номер. 2. Номер был очень холодным а одеяло (какое-то короткое) было тоненьким. Хорошо что потом принесли другое, после того как мы попросили. 3. Полотенце какое-то слишком застиранное и имело странный вид, как будто его тупо сложили то что осталось от предыдущих гостей. А теперь про завтрак. Это конечно отдельная тема. Еда была не свежей, скудный выбор. Картошка и куриные то ли бедра то ли окорочка были очень жёсткими и видно было что им дня два как минимум. На следующий день эта же еда. На вопрос это когда было приготовлено, нам сказали вчера, хотя вчера мы его же и ели. Только супы были свежими.
Stayed 2 nights in Feb 2020

4/10 Poor

Vladimir

Disliked: Cleanliness, room comfort

Неожиданно...

Отличный персонал и район. Завтраки хорошие, компактные, сытные. Заселили в корпус где шел ремонт. Пыльно, пахло краской. Окна грязные, туалетную бумагу мне забыли положить. Ночью было особенно весело. Горничная затеяла уборку в 02:00 часа ночи в номере напротив. После 2-х замечаний ее успокоили к 03:00 ночи или утра. На следующий день меня переселили в другой корпус (не премиум). Там тек кран у раковины и шумел бачок унитаза. Пришлось перекрывать воду на ночь. Увы, но больше никогда в этом отеле не остановлюсь. Если бы не усталость после перелета и отсутствие сна в первый день более 24 часов, то поругался бы и уехал в другой отель.
Stayed 2 nights in Jan 2019