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Park Dedeman Almaty

4.0 star property
Hotel in Almaty with spa services and 24-hour front desk

Photo gallery for Park Dedeman Almaty

Reception hall
Creator video
Restaurant
Meeting facility
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Spa
  • Parking included
  • Laundry

Explore the area

View map
Timiryazeva st. 67/A, Almaty, 230940006335
  • Place, Atakent Expo
    ‪7 min walk‬
  • Place, Casino Zodiak
    ‪19 min walk‬
  • Place, Almaty Central Stadium
    ‪3 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Electric kettle
Iron/ironing board
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Electric kettle
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Electric kettle
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Almaty

At Park Dedeman Almaty you'll be within just a 10-minute stroll of Botanical gardens and Atakent Expo. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas and spa services. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. .In proximity to this 4-property class Bostandyk District hotel you'll find Shymbulak Ski Resort.

What's nearby

  • Atakent Expo - 7 min walk - 0.6 km
  • Botanical gardens - 9 min walk - 0.8 km
  • Kazakhstan Museum of Arts - 17 min walk - 1.5 km
  • Casino Zodiak - 19 min walk - 1.6 km
  • Almaty Central Stadium - 3 min drive - 2.3 km

Getting around

  • Almaly - 16 min drive
  • Almaty Station - 23 min drive
  • Almaty (ALA-Almaty Intl.) - 42 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪I’m - ‬4 min walk
  • ‪Moulin Rouge Complex - ‬6 min walk
  • ‪Coffee Boom - ‬2 min walk
  • ‪Cafeteria - ‬5 min walk

About this property

Park Dedeman Almaty

Hotel in Almaty with spa services and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An indoor pool, spa services, and concierge services are also featured at Park Dedeman Almaty. Free self parking is available.
  • 110 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Locker space
  • Bar or lounge
  • Dining venue
Park Dedeman Almaty offers 110 accommodations with complimentary slippers and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom
  • Slippers

Food and drink

  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Friday, Saturday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

Property is also known as

Park Dedeman Almaty Hotel
Park Dedeman Almaty Almaty
Park Dedeman Almaty Hotel Almaty

Frequently asked questions

Is parking available at Park Dedeman Almaty?

Yep, Park Dedeman Almaty has a free self car park.

Is there a spa on site at Park Dedeman Almaty?

There's no onsite spa, but this property does offer services like massages.

Does Park Dedeman Almaty have a pool?

Park Dedeman Almaty has an indoor pool.

Does Park Dedeman Almaty serve breakfast?

Sure does, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Park Dedeman Almaty?

No, Park Dedeman Almaty does not offer an airport shuttle service.

Is there a bar or restaurant at Park Dedeman Almaty?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Park Dedeman Almaty?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Park Dedeman Almaty?

No, pets are not allowed.

Park Dedeman Almaty Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 18 out of 27 reviews
Rating 8 - Good. 7 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lisa, Herndon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant provided an amazing breakfast and service. Didn't find the front desk staff overly helpful. There's a huge disconnect with the Spa on property. Not well communicated.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stanislav, Bishkek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few restaurants around
Stayed 1 night in Jul 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant honeys hotel . Great pool
Stayed 3 nights in Jul 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great!
Stayed 3 nights in Jun 2025

10/10 Excellent

Aidana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ram

Stayed 1 night in Jun 2025

10/10 Excellent

Ram

Stayed 1 night in Jun 2025

10/10 Excellent

Jinho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Dedeman is a great hotel to stay for business and vacation. Location is not exactly the best, but very affordable price to stay balances all that. I reserved two rooms, but one had problems with electricity. One of the female staff (It pains me that I forgot her name... I should've written it down somewhere) assisted us to switch rooms without zero hassle and friction. There's also a spa and gym you can use. Just a few steps outside, there is a mall, cafes and a few restaurant chains you can enjoy. Overall, we had very pleasent stay.
Stayed 6 nights in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel!
Stayed 1 night in May 2025

8/10 Good

Ashwani

Stayed 4 nights in May 2025

10/10 Excellent

Taemin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Business traveller
Stayed 1 night in Jan 2025

10/10 Excellent

Ehab, Mississauga

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Dedeman Almaty offers superior experience services compared to the average Almaty hotel. The English-speaking staff facilitated smooth communication. While the room was clean and comfortable, I think it could benefit more from additional amenities to improve and meet international hotel standards. The breakfast buffet provided minimal options and was very limited. The absence of bidet sprays in the bathroom and the lack of a welcoming lobby area were noticeable shortcomings. Additionally, the check-in and check-out processes could be streamlined for greater efficiency.
Stayed 4 nights in Nov 2024

10/10 Excellent

Soner

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Top class hotel in all respects
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruxandra Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel near an exceptional Botanical Garden

I loved this hotel because it was at 5 min walking distance to the huge Botanical Garden full of trees, flowers, birds, ... and you could visit this Garden from 9 AM to 9 PM. As Almaty is very big as town, I found it important to have such an interesting huge Garden near. It looked like a huge forest with a lot of beautiful trees arranged in alleys, and at the entrance had also very pretty flowers. The hotel has also an excellent swimming pool and sauna as well as rooms with Mountain views or Garden views. I am fully recommending this hotel.
Stayed 3 nights in Jun 2024

2/10 Terrible

Danny

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This was the hotel from $#$. I booked the room because it has a pool and spa. Neither were open the first day and only the spa on the second day. I never had anyone clean the room or supply fresh towels. I saw a cart outside so took some towels from there. The restaurant has good food but the workers do not care about the job. It took forever for me to get seated. The workers acted like I was bothering them. Breakfast is supposed to come with a made to order omelet, scrambled eggs, etc. No one came to offer the eggs and when I asked, I was ignored. This is a beautiful hotel but the workers make it not worth visiting. The lack of advertised amenities, makes it not worth visiting. If you want a bar, be warned, it is part of the reception area.
Stayed 2 nights in May 2024

8/10 Good

HEALTHCARE

Stayed 5 nights in Aug 2025

6/10 Okay

Jacek Leon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Gang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Sicis Srl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sicis Srl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfetto

Tutto perfetto. Hotel bello e ristorante buono
Stayed 5 nights in Nov 2024

10/10 Excellent

Akihiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in Almaty

The staffs were English-speaking and we had no problems communicating with them. The hotel room was clean and I had no problems. However, on the first day I arrived, there was no hot water in the shower, only cold water. The hotel said it was due to maintenance, so it could not be helped, but it was a little disappointing after a long plane ride. The next morning, the hot water came out of the shower without any problem. I ordered room service at the hotel for dinner, which was very good. There is a shopping center around the hotel, which is very convenient.
Stayed 2 nights in Sep 2024

8/10 Good

jungyul

Stayed 2 nights in Oct 2024

8/10 Good

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

UGRAS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Average

The mountain view from the restaurant floor of the hotel is excellent. Hotel staff are very helpful and willing. However, the hotel does not have a nice lobby. Check-in and check-out process takes too long. Get up early if you don't want to miss your flight. The water in the bathroom in my room was constantly getting cold and hot. That's why my shower experience was so bad.
Stayed 2 nights in Apr 2024