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Hotel Izelai

2.5 star property

Photo gallery for Hotel Izelai

Luxury Suite, Non Smoking
In-room safe, soundproofing, rollaway beds, free WiFi
Front of property
Twin Room, Non Smoking
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View map
Avenida Pamplona, 20, Alsasua, Navarra, 31800
  • Place, Leze Cave
    ‪11 min drive‬
  • Place, Zerain portalea
    ‪20 min drive‬
  • Place, Zuasti Club de Campo
    ‪26 min drive‬
  • Airport, Pamplona (PNA)
    ‪51 min drive‬

Room options

About the area

Alsasua

At Hotel Izelai, you'll be 12.9 km (8 mi) from Sierra de Urbasa and 27.9 km (17.4 mi) from Sanctuary of San Miguel de Aralar. Highlights at this hostal include free self-parking and a bar/lounge. .This pet-friendly hostal offers free WiFi in public areas, a 24-hour front desk and express check-in. Other amenities include tour/ticket assistance, multilingual staff and a front desk safe. There's also the convenience of limited parking. .Sights within a 30-minute drive of this Alsasua hostal include Zuasti Club de Campo and Igartubeiti Farmhouse Museum.

What's nearby

  • Leze Cave - 11 min drive - 14.5 km
  • Zerain portalea - 20 min drive - 25.6 km
  • Zuasti Club de Campo - 26 min drive - 42.8 km
  • University of Navarra - 42 min drive - 58.9 km
  • Plaza del Castillo - 44 min drive - 59.5 km

Getting around

  • Alsasua Station - 3 min drive
  • Pamplona (PNA) - 35 min drive

Restaurants

  • ‪Fortxo - ‬3 min drive
  • ‪xume - ‬3 min drive
  • ‪jatetxea iturri eder - ‬7 min drive
  • ‪Bar Larazza - ‬8 min drive
  • ‪Iruna Bide - ‬1 min walk

About this property

Hotel Izelai

As a guest of Hotel Izelai, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Izelai also features express check-in, a front desk safe, and a lift. Limited free parking is available on a first-come, first-served basis.

This Alsasua hostal is smoke free.

  • 25 guestrooms or units
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Izelai offers 25 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 11 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 16.50 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 11 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa and Mastercard. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Izelai Alsasua
Izelai Alsasua
Izelai
Hotel Izelai Hostal
Hotel Izelai Alsasua
Hotel Izelai Hostal Alsasua

Frequently asked questions

What is the cancellation policy at Hotel Izelai?

Hotel Izelai offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Izelai?

Yep, Hotel Izelai has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Izelai?

The closest beach to Hotel Izelai is Ondarreta Beach (49.1 km).

Is there a free airport shuttle available at Hotel Izelai?

No, Hotel Izelai does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Izelai?

Check-in begins at 1:00 PM. Check-out time is noon.

Hotel Izelai Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 35 reviews
Rating 8 - Good. 16 out of 35 reviews
Rating 6 - Okay. 5 out of 35 reviews
Rating 4 - Poor. 4 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

I.

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for travelers
Stayed 1 night in Jul 2024
Verified

8/10 Good

Yadira

Liked: Cleanliness, staff & service, room comfort
El check in y la tarjeta de la habitación es super práctico, todo virtual. La habitación y baño limpios y ordenados. La cama bien. Hay parking fuera del hotel, puntazo a favor. Buena calefacción. En general, tiene todo lo básico para descansar.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Jean_Jacques

Liked: Staff & service, property conditions & facilities, room comfort

une nuit à Alsasua

séjour convenable à un prix très correct
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Hugo Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Buen hotel, la ducha con un poco de dejadez
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

JEAN LUC

Liked: Cleanliness
Disliked: Staff & service
Pas de réception à l'hôtel et le système de réception électronique ne nous a pas identifiés. La communication par interphone est difficile puisque la personne ne semble comprendre que le Portugais. Nous avons récupéré la clé au bar à côté car des habitués du coin nous on donné l'information (aucune indication écrite en Français). Donc pas très bien organisé tout ça.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

JEAN LUC

Liked: Cleanliness, staff & service
Bon rapport qualité, prix
Stayed 1 night in May 2023
Verified

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Presque parfait pour notre séjour

Chambre très chaude à notre arrivée. Nous avons dormis avec la fenêtre ouverte et le bruit de la route a été présent. Dommage. Sinon, personnel très professionnel et serviable.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

iris

Liked: Amenities, property conditions & facilities
Volvería a pasar por este hotel. Me pareció genial que tuvieran una máquina para registrarse a la llegada pero no encontrabamos el número de la reserva y tardamos un montón en poder registrarnos. Picamos al timbre cuando llegamos y no nos oían nada, tanto que acabamos enfadandonos porque nos parecía un incordio que si el de recepción está a en la primera planta no bajara a atendernos en persona porque "hasta tal hora no estamos". Si estáis, nos estás hablando y no nos oyes... luego fue a buscarnos a la habitación. A mí no me gusta que nadie venga a molestarme a la habitación del hotel. Estabas y no quisiste bajar pues ahora no vengas a incordiar... Libró que no estábamos en la habitación porque sintiéndolo mucho mi reacción no iba a ser buena... Tiene mucho aparcamiento al rededor, acceso directo a la autopista, bar y supermercado justo debajo y enfrente una gasolinera, está muy bien ubicado si vas, como en nuestro caso, de paso. Me encantó de la habitación que fuera amplia, con sofá y nevera, siempre se agradece la nevera. Lo que no me gustó es que las cortinas no cubrían bien las ventanas y por la mañana entraba mucha luz. La limpieza podría mejorar un poco pero teniendo en cuenta que suelen tener 10 o 15 minutos para hacer cada habitación estaba bien. Alguna tela de araña que llevaba tiempo allí y la tabla donde va la tele, esa tabla sí necesita una pasada de bayeta y la funda del sofá tenía un gran manchurron pero insisto que con el tiempo que tienen mucho hacen ya...
Stayed 1 night in Feb 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Asequible pero ...

Pago adicional a lo contratado una vez allá, sobre coste Estancia muy ruidosa, mal aislamiento acústico y térmico tanto por dentro como por fuera del edificio (ventanas de un solo cristal) Mala gestión de los servicios, los de la limpieza entraron por la mañana a la habitación sin avisar Humedades en el baño
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Verified traveller

Según para qué un poco incómodo el hecho de no tener recepción. Pedimos supletoria pero la habitación era muy pequeña para añadir una cama más y la nueva "cama" era más un sofá.
Stayed 1 night in Nov 2022
Verified

4/10 Poor

Sonia

Disliked: Staff & service, amenities, property conditions & facilities
No funciona el ascensor/ no tienen secador de pelo / se escucha a los de las otras habitaciones
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Víctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorprendido
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Harry

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Ervaringen hotel

Aan de ontvangst heeft het niet gelegen. Kan geen mening geven over het hele hotel. Zag er wel schoon en netjes uit. Echter de accommodatie ? Dat was maar matig. Geen stoel om op te zitten. Matras was goed. Kussen te hard. Geen dekbed maar een laken. Oude deken waarmee je het kon doen. Doche zag er oud en versleten uit. De prijs was dan ook te goedkoop om aan onze wensen te voldoen. Daarmee steken we de hand in eigen boezem. We kwamen uren te laat aan. Maar werden toch nog vriendelijk ontvangen.
Stayed 1 night in May 2022
Verified

8/10 Good

Virginia Rodriguez

Liked: Cleanliness, amenities, property conditions & facilities
Estuve 1 noche por trabajo. Hotel comodo
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Francisco José

Disliked: Staff & service

Hostal de carretera a las afueras de Alsasua

Es un hotel de carretera. El chek-in es a traves de un codigo si lo haces con Booking y en la cafetería de al lado, si lo haces a través de otra aplicación. A la entrada hay una máquina de vending, y un microondas (que son un detalle). Pero la calefacción no funcionaba y pocas mantas y ropa de invierno. Cama dura y almohada muy alta y dura. No es nada acogedor.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Correcto

Bien
Stayed 3 nights in Aug 2021
Verified

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel

Hôtel facile d'accès propre bonne literie Ne parlant pas espagnol le personnel fait tout son possible pour communiquer Le gros problème est que l'hôtel n'a pas le même numéro de réservation que celui figurant sur le mail de confirmation si bien qu'en arrivant vous ne pouvez pas récupérer votre carte d'entrée à la borne vous n'êtes pas connu !! Heureusement qu'il y a une borne d'appel la personne arrive rapidement pour régler le problème et vous fait constater sur son ordinateur que le numéro que vous avez n'est pas connu il semblerait que ce problème arrive régulièrement Alors revoyer votre système de réservation je ne réserverai plus par ce site
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y confortable. Hotel tranquilo a unos 10min andando del centro.
Stayed 1 night in Apr 2019
Verified

8/10 Good

stéphane

Liked: Cleanliness, property conditions & facilities, room comfort
HOTEL SANS RECEPTION MAIS LA CARTE D'ACCES ETAIT AU BAR EN BAS DE L'HOTEL.CHAMBRE SPACIEUSE ET PROPRE.RAPPORT QUALITE/PRIX IMBATTABLE.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Denisan

Disliked: Staff & service
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Veronica

Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Anxo

Stayed 3 nights in Feb 2023
Verified

6/10 Okay

Roberto

Stayed 1 night in Jan 2023
Verified

8/10 Good

Felix Maria

Stayed 1 night in Jul 2022