Best Western - accommodation in Alton

Its always lovely to stay at the Langstone, but I think its starting to feel a little tired. The rooms, whilst clean are a little rough at the edges, they show wear and tear, this is the second time I have stayed that my TV didn't work properly, plug was a poor fit for the bath. Though have to say the beds are always very comfortable The location is perfect and the reception staff are always excellent, but I do find the bar and restaurant staff a little lacking in enthusiasm. The menu is expensive for very average quality food, and I seldom eat there, the bar is ok, but lackluster service. Spa is a bonus, and I have always found the staff there really helpful. Overall, its a pleasant stay, but could be an amazing stay with a little more care and attention

Great place. We got of the cruise ship early, the hotel stored our luggage till our room was ready at 3:00 🕒 m check - in.

Don't bother with this place, try next door. To be fair, there was an IT glitch that staff had to work around. However, while some staff treated me like a person—notably K, who told me she was from Ukraine—others did not. It seems that the management knows that this place is on borrowed time and wants to collect money for doing as little as possible. One member of staff wasn't even motivated enough to tell me the correct pricing for breakfast.