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Kawilal Hotel

3.5 star property

Photo gallery for Kawilal Hotel

A modern building with a swimming pool, outdoor seating, and a staircase leading to an upper level.
A stone-walled corridor with a staircase leading to a building entrance.
A spacious dining area with multiple wooden tables and chairs, large windows, and ceiling fans.
A modern building with large glass windows and a geometric design.
A hotel room with two beds, a television, a desk with a lamp, and a view of trees through large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View map
Avenida Puente de la Gloria, Riveras del Río Michatoya, Amatitlan, Guatemala, 1063
  • Place, Mundo Petapa
    ‪21 min drive‬
  • Place, Universidad del San Carlos de Guatemala
    ‪22 min drive‬
  • Place, La Aurora Zoo
    ‪26 min drive‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪29 min drive‬

Room options

View all photos for Double Room

A bedroom with a bed, a chair, a dresser, a stone wall, and a ceiling fan.

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with two beds, a television, a desk with a lamp, and a view of trees through large windows.

Superior Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

About the area

Amatitlan

At Kawilal Hotel, you'll be 6.9 km (4.3 mi) from Teleférico and 8.8 km (5.5 mi) from Teleferico de Amatitlan. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, body scrubs and mani/pedis. The restaurant, Las Mengalas, serves Fusion cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool, sauna, kids' swimming pool and pool loungers. Business amenities include meeting rooms and a 24-hour business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Free cooked-to-order breakfast is available daily between 7:00 AM and 11 AM. There's also the convenience of an airport shuttle. .Attractions in proximity to this 3.5-property class Amatitlan hotel include Casa Santo Domingo Museum and Antigua Guatemala Cathedral.

What's nearby

  • Teleférico - 18 min drive - 9.1 km
  • Mundo Petapa - 21 min drive - 20.2 km
  • Universidad del San Carlos de Guatemala - 22 min drive - 19.9 km
  • La Aurora Zoo - 26 min drive - 25.2 km
  • Plaza Fontabella Shopping Center - 28 min drive - 26.9 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 53 min drive

Restaurants

  • ‪Taco Bell - ‬10 min drive
  • ‪Café Barista - ‬8 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Mcdonald's - ‬4 min drive
  • ‪Taco Bell - ‬8 min drive

About this property

Kawilal Hotel

Kawilal Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A children's pool, a sauna, and tour/ticket assistance are also featured at the business-friendly Kawilal Hotel. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 3.5-star Amatitlan hotel.

  • 18 guestrooms or units
  • Conference rooms
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Kawilal Hotel offers 18 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Amatitlan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is open daily. There are 4 hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Las Mengalas

Things to do

  • 4 hot springs
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Full-service spa

  • 4 hot springs
  • Body scrubs
  • Facials
  • Hot springs water temperature - 41 ºC
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Kawilal
Kawilal
Kawilal Amatitlan
Kawilal Hotel
Kawilal Hotel Amatitlan
Kawilal Hotel Hotel
Kawilal Hotel Amatitlan
Kawilal Hotel Hotel Amatitlan

Frequently asked questions

What is the cancellation policy at Kawilal Hotel?

Kawilal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Kawilal Hotel?

Yep, there is an onsite spa at Kawilal Hotel. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Kawilal Hotel have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Kawilal Hotel?

Kawilal Hotel features a full-service spa, an outdoor pool and an indoor pool.

What makes Kawilal Hotel a romantic place to stay?

Garden-view dining and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Kawilal Hotel.

Does Kawilal Hotel serve breakfast?

You bet, free cooked-to-order brekkie is available daily between 7:00 AM and 11 AM.

Is there a free airport shuttle available at Kawilal Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Kawilal Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Kawilal Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Kawilal Hotel?

No, only service animals are allowed.

Kawilal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 94 out of 147 reviews
Rating 8 - Good. 36 out of 147 reviews
Rating 6 - Okay. 8 out of 147 reviews
Rating 4 - Poor. 2 out of 147 reviews
Rating 2 - Terrible. 7 out of 147 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend some family vacations. Good staff, really good breakfast option. The food (lunch and dinner) a little bit expensive.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Estuardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing SPA, great service. Sauna and pools with different temperatures are so relaxing
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rochelle

Liked: Cleanliness, amenities, property conditions & facilities
The property is absolutely gorgeous and the staff is wonderful. On site restaurant is small but a decent amount to select from to eat. Rooms are clean and comfortable.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Katherini

Liked: Cleanliness, amenities
The spa services, breakfast is too slow and on weekends is too many kids
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a very noisy location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Dinora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfactory and looking forward to coming back.. excellent treatment.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not have been able to afford staying at a place like this in the US or Europe. Just amazing amenities and attention to detail all around
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful pool and spa with thermal water! Only hotel guests are allowed to have use of the installations. The massage was amazing! I would love to go back
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and nature all in one
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Good people, good service
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Edwin E

Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the good work.
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

Edwin A Nolasco

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We liked that it was clean and very friendly staff. We didn’t like the noise, not noise resistance room and the worst no AC!! It was hot and humid inside!
Stayed 8 nights in Aug 2024
Verified review

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service staff from the restaurant, as well as the st Teresita staff was amazing except for the reception at the hotel and the scheduling staff, Vanessa did a horrible job to make my service schedule and made everyone in the property to remake the schedule and had to stay on a longer hours to accommodate me and my mother so we could have the services as should. Also please make sure to have it offer a different menus of prices for Third party vendors such as booking with Expedia so there are no misunderstanding or False advertising and overcharges at the counter as it happen to me so the client can have a better way to organize and have the correct budget without surprises! Thank you
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

henry

Liked: Cleanliness, amenities, property conditions & facilities
I’ve visited this hotel about five times with my family, and it has always been one of our favorites. It was my top choice because it offered peace, relaxation, and wonderful memories. But this time, I noticed some changes that made the experience less enjoyable. 1.The room didn’t meet the usual standards. The shower had very weak water pressure, and the safety box wasn’t working. I asked the lobby to open it, but no one followed up. The sink wasn't draining properly, but that was fixed the same day. 2.The jacuzzi wasn’t warm in the mornings like before, and I had to ask for adjustment every day. The chlorine smell was noticeably stronger, and the jacuzzi didn’t seem clean early in the morning. 3. Restaurant: The food was great, but service was very slow. One morning I waited over 30 minutes by the pool for someone to take my order and had to go to the restaurant to ask. I also had to follow up several times for basic requests. One night, I wanted to order a glass of wine, but they said they only had one glass left. When I asked if I could order a bottle instead, they said yes, which felt odd. I also saw another guest upset after being told there was no more wine, only to watch a staff member carry two glasses out for room service. The hotel still has charm and privacy, so I’ll likely return. But if service doesn’t improve, I may reconsider. It seems staff was reduced, which affected quality. I hope they address this and return to the high standards I’ve enjoyed in the past
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stannade bara 1 dag och hann inte bada så mycket. Poolerna var varma och charmiga.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones son muy buenas, el desayuno estuvo muy bueno, las camas agradables, la atención del personal es muy buena. Solo se tiene que tomar en consideración el ruido de la calle en las habitaciones, es significativo especialmente durante el día.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Gunther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es espectacular con aguas termales por todos lados, nos encantó y cuenta con un área exclusiva para niños, la habitación es amplia, cómoda y relajante. Puntos de mejora: notamos presencia de humedad en la habitación y la refrigeradora no funcionaba. Por otro lado, los precios del restaurante son bastante elevados y la calidad de la comida no justifica el precio.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

DU HWAN

Disliked: Cleanliness, property conditions & facilities, room comfort
Fue una experiencia malísima, habitación lleno de zancudos. cama también todo húmedo. Nos decimimos salir 8pm
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar para relajarse

Un bonito lugar para relajarse. Buena comida y servicios de spa
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Oliver

Liked: Cleanliness, property conditions & facilities, room comfort
Habiamos pedido de cenar antes de las 8, para las 10 preguntamos que qué era lo que estaba pasando con la cena... a lo que contestaron que nunca se hizo la orden y que no podian hacer nada por nosotras, y asi nos quedamos sin cenar :(
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es lindo y pequeño, ideal para ir en pareja. Se encuentra en medio de Amatitlán, el día que nos quedamos había fiesta en la calle de enfrente y se escuchó la música hasta el amanecer.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Johnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kawilal

The hotel was nice only downside they didnt have much for us to eat, we are plant based. Besides that everyone was nice and the service was good. I liked the hot springs pool and my chiro massage was nice at the spa.
Stayed 5 nights in May 2022
Verified review

2/10 Terrible

Amber

Liked: Cleanliness
Disliked: Staff & service, room comfort

Never again

My friend chose this hotel specifically for the thermal spa at Santa Teresita. It directs you to kawilal but everything is additional and added on. My friend didn’t read the previous reviews either or else we would’ve avoided this at all costs. Restaurant options weren’t great. The hotel is in the middle of a toxic industrial area that looks like a slum. There is NO air conditioning in the room and the room is super humid. The road noise is deafening and noise from the town is deafening. The website says services in English and Spanish - they’re only in Spanish. This was frustrating because I don’t get paid to be a translator and I don’t want to have to act as a go between. There’s no information about services or where. The maps are confusing. One positive thing is the room was clean but whatever they use to clean the floor causes a film that I almost slid and fell on three times. Even more dangerous when getting out of the shower. The restaurant staff was nice. ZERO communication that while breakfast is included YOU HAVE TO PAY FOR DRINKS WITH YOUR BREAKFAST. Why not be upfront about this? Positive note, I asked for express laundry service and it came back quick for a good price. I’ll never stay here again. We opted to lose the night stay and drive back to antigua in traffic to spend the evening there where it was much quieter and comfortable…
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado!

En general una excelente experiencia. Siempre es una gran opción para descansar, cerca de la ciudad. Habitaciones preciosas, amplias y limpias. Los recomendamos ;)
Stayed 1 night in Feb 2022