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Aparthotel

Viola Hotel Suites

Property class: 3

Photo gallery for Viola Hotel Suites

A modern lobby with leather sofas, a flat-screen TV, decorative light panels, and a large window with a view of the street.
A modern lobby with a staircase, seating area, and a large screen.
A lobby with a seating area, a television, and a modern elevator.
A hotel with a modern facade, multiple balconies, and a prominent entrance with arches.
A modern lobby with sofas, a TV, and decorative panels.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$128
includes taxes & fees
18 Nov - 19 Nov

Explore the area

View map
Wasfi At-Tall Street, Amman, Amman Governorate
  • Place, King Hussain Sports City
    ‪10 min walk‬
  • Place, Shmaisani Hospital
    ‪2 min drive‬
  • Place, Royal Culture Center
    ‪2 min drive‬
  • Airport, Amman (ADJ-Marka)
    ‪10 min drive‬

Room options

View all photos for Family Suite

A hotel room with a bed, a bedside table with a lamp, a bathroom visible through an open door, and a mirror above the table.

Family Suite

  • City view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite

A hotel room with two beds, a bedside table, a lamp, and a view of the hallway.

Junior Suite

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

A hotel room with a bed, a TV, a lamp, and a large window with curtains.

Deluxe Suite

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Studio

A hotel room with a neatly made bed, a headboard, a bedside table with a lamp, and a view of the hallway.

Standard Studio

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Amman

Viola Hotel Suites places you in the centre of Amman, within just a 15-minute stroll of Al Mukhtar Mall and King Hussain Sports City. Highlights at this Mediterranean aparthotel include a restaurant, free buffet breakfast and in-room kitchenettes. .Each apartment is soundproofed and features an LED TV with satellite channels, along with free WiFi, free bottled water and a safe. A kitchenette comes equipped with a fridge, a microwave and a stovetop, and room service is also available. Nice touches to enhance your stay include premium bedding, slippers and free toiletries. A hairdryer and a phone are also available. .This aparthotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include a 24-hour business centre, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Near this 3-property class Tla' Al-Ali aparthotel, you'll find Rainbow Street.
View more Aparthotels in AmmanOpens in a new window

What's nearby

  • King Hussain Sports City - 10 min walk - 0.9 km
  • Al Mukhtar Mall - 12 min walk - 1.0 km
  • International Stadium - 19 min walk - 1.6 km
  • Shmaisani Hospital - 2 min drive - 1.5 km
  • Royal Culture Center - 2 min drive - 1.5 km

Getting around

  • Amman (AMM-Queen Alia Intl.) - 49 min drive

Restaurants

  • ‪زهور الشفا - ‬12 min walk
  • ‪Junior's - ‬3 min drive
  • ‪بن العميد - ‬1 min walk
  • ‪Hamada - ‬13 min walk
  • ‪coffee box - ‬10 min walk

About this property

Viola Hotel Suites

Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. An airport shuttle (available 24 hours) is available for a fee. Viola Hotel Suites also features tour/ticket assistance, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Mediterranean Amman aparthotel.

  • 1 building
  • 35 guestrooms or units
  • 7 levels
  • Built in 2017
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Viola Hotel Suites offers 35 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Amman aparthotel provides complimentary wireless Internet access. 40-inch LED televisions come with satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Computer station

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 35 units
  • 7 floors
  • Built in 2017
  • Mediterranean architecture
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JOD 30 per vehicle (one-way)
  • Airport shuttle fee per child: JOD 30 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Viola Hotel Suites Amman
Viola Suites Amman
Viola Suites
Viola Hotel Suites Amman
Viola Hotel Suites Aparthotel
Viola Hotel Suites Aparthotel Amman

Frequently asked questions

What is the cancellation policy at Viola Hotel Suites?

Viola Hotel Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viola Hotel Suites?

As of 10 Nov 2026, prices found for a 1-night stay for 2 adults at Viola Hotel Suites on 18 Nov 2026 start from NZ$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viola Hotel Suites?

Yep, Viola Hotel Suites has a free self car park. Onsite parking is limited.

Does Viola Hotel Suites serve breakfast?

Yep, free buffet breakfast is available daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Viola Hotel Suites?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Viola Hotel Suites?

Yep, you can grab a meal at Viola Hotel Suites's onsite restaurant.

What time are check-in & check-out at Viola Hotel Suites?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Viola Hotel Suites?

No, pets are not allowed.

Viola Hotel Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 5 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing hotel and service, and perfect location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and safe with extremely friendly staff
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Nice rooms and very supportive staff

The room was nice, quiet and clean and the breakfast a good local buffet. The staff was kind and very helpful.
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location with plenty to see and do nearby. Nice staff. Clean rooms with free water was a pleasant bonus.
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place and near to everything in Amman

Very nice experience and I recommend this place to everyone.
Stayed 1 night in Oct 2017
Verified review

6/10 Okay

Liked: Communication
The Location was good , The property is a bit old and not so clean…it’s ok to stay for a day but not more…
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Location,suite size, price, stuft,housekeeping team, and breakfast are very good. The suite has everything you need but the living area has scraps sofa and chairs (not only too sagging but you feel the wood when you sit on it ) when I complained about that they offered me to change the suit but they said all rooms like this . One more disadvantage is the shower pressure is weak. Bery helpfull stuff but bad management.
Stayed 12 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, communication

Expect to buy your own kitchen supplies

The bed was too stiff and not a king size even though it looked like it was in the “deluxe” pictures. It fits almost a person and a child in size. The kitchen was a disappointment because it had nothing in it. And then when we asked for kitchen supplies they gave us few stuff. Not what you expect when you pay for a deluxe room price
Stayed 11 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

3.5 Stars. It’s ok. Does the job.

More 3.5 Stars, not 4. Mixed feelings about this accom. We had the Family Suite for 3 nights. Main bedroom is a little small. Not a lot of room for 2 x bags. Decent size bathroom for both main and ensuite. Beds were ok, a bit dated. The place was clean. Shower pressure good. Lounge has a small couch and some single chairs. Kitchenette is ok, but it’s missing pots / pans, so you cant use the stove. Very minimal cutlery. 1 x spoon, fork and a few knives. This may have been corrected if we asked but we didn’t bother. Disappointing. A family suite with a kitchenette should come with enough cutlery and pots and pans already. My main issue was the lack of a washing machine which was originally advertised to the best of my knowledge as it was the reason I booked. Now it says “laundry facilities”. Even if I made an error, “laundry facilities” is the hotel charging you to do the washing for an ridiculous amount of $$. So buyer beware. However the hotel is clean. It’s well priced. Staff are very helpful. Small Mini mart close by. A big Safeway mart is a 10 min walk. A few restaurants up the road and an ATM around the corner.
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Liked: Listing accuracy
Disliked: Communication
i tried to contact the host through hotels.com twice without any reply. we arrived at around 4am it was closed but they open for us when we knock the door. room was ready and clean, but there was bad smell outside the room. i told the reception about it also twice but we left the hotel next day and the bad smell was still there .
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
La chambre est bien , il y avait une cuisinette mais il manquait certain ustensiles
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
فندق رائع وخدمة ممتازة الغرف رائعة ونظيفة وكل الشكر لجميع العاملين بالفندق
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean and well organized with a small kitchen. Close to supermarket 4min walking distance. Staff were good helpful and they were educated. Good price too with breakfast every morning.
Stayed 12 nights in May 2022
Verified review

10/10 Excellent

Liked: Communication
Perfect!
Stayed 4 nights in May 2022
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Room comfort

A Jordanian experience!

We were at Viola for 10 nights. The aircon stopped working nearly every day - generally restarted by opening and closing the window (no idea why that worked) Breakfast was good from a local viewpoint, but the lack of cereal was missed by us Westerners. The room keys also stopped working daily and had to be replaced daily. The free bottles of water each day were much appreciated.
Stayed 10 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is very very clean, friendly staff, quiet hotel and good breakfast
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
الموقع ممتاز، الاستقبال جيد جدا، الغرفة واسعة و مريحة، عدة مطاعم قريبة من الفندق؛ بالاضافة الى العديد المحال في أشهر شارع في عمان (الكاردنز(.
Stayed 4 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber und neu sowie komfortable. Nette Hotelsrbeiter gerne wi e der
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
إقامة جيدة وفندق متميز وتعامل راقي
Stayed 5 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All was great, perfect place

All was great, perfect place, very clean, comfortable, great size, good wifi, friendly.
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

The staff were extremely helpful and courteous. Location was excellent on Gardens street very close to Shmeisani Area, Safeway Supermarket and Abdali Boulevard. Breakfast provided had an excellent international appeal as well as a variety of local dishes. The premises were spotless at all times. I highly recommend it!
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Stayed 1 night in Nov 2023
Verified review

8/10 Good

Stayed 2 nights in Oct 2023