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citizenM Amstel Amsterdam

4.0 star property
Hotel with a restaurant, near Van Gogh Museum

Photo gallery for citizenM Amstel Amsterdam

View from property
Breakfast, lunch and dinner served
Lobby sitting area
Check-in/check-out kiosk
Room, 1 Double Bed | City view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$266
includes taxes & fees
6 Jan - 7 Jan

Explore the area

View map
Sarphatistraat 47, Amsterdam, 1018 EW
  • Place, Royal Theater Carre
    ‪3 min walk‬
  • Place, ARTIS
    ‪9 min walk‬
  • Place, Rembrandt Square
    ‪13 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Pillow-top bed
Blackout curtains
Premium bedding
Fan
Hydromassage showerhead
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Blackout curtains
Premium bedding
Fan
Hydromassage showerhead
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

Highlights

Air conditioning
Smart TV
Pillow-top bed
Blackout curtains
Premium bedding
Fan
Hydromassage showerhead
Hairdryer
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Blackout curtains
Premium bedding
Fan
Hydromassage showerhead
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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4.5 out of 5, Wonderful, 1,002 reviews
The price is NZ$167
includes taxes & fees
6 Jan - 7 Jan
The Social Hub Amsterdam City

About the area

Amsterdam

CitizenM Amstel Amsterdam places you in the centre of Amsterdam, within just a 15-minute stroll of popular places like Rembrandt Square and Heineken Experience. Highlights at this hotel include in-room free WiFi, iPads and Smart TVs. .The restaurant, canteenM, is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Business amenities include 2 meeting rooms, a 24-hour business centre, and coworking space. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 6 AM and 11 AM. .Attractions within a 30-minute walk of this 4-property class Amsterdam City Centre hotel include Van Gogh Museum and Dam Square.

What's nearby

  • Royal Theater Carre - 3 min walk - 0.3 km
  • ARTIS - 9 min walk - 0.8 km
  • Rembrandt Square - 13 min walk - 1.1 km
  • Flower Market - 17 min walk - 1.5 km
  • Dam Square - 4 min drive - 1.9 km

Getting around

  • Weesperplein Station - 2 min walk
  • Amsterdam Amstel Station - 3 min drive
  • Schiphol Airport (AMS) - 25 min drive

Restaurants

  • ‪Bakhuys Amsterdam - ‬1 min walk
  • ‪Zoku - ‬5 min walk
  • ‪Bar Lempicka - ‬1 min walk
  • ‪Yusu - ‬5 min walk
  • ‪Kriterion - ‬5 min walk

About this property

citizenM Amstel Amsterdam

Hotel with a restaurant, near Van Gogh Museum
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 2 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Amstel Amsterdam also features multilingual staff, express check-in, and express check-out.

This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 4 levels
  • Built in 1928
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
CitizenM Amstel Amsterdam offers 88 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include fans and blackout curtains. Fridges and an iron/ironing board can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • canteenM

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (114 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • Smart TV with premium digital channels

Food and drink

  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

Frequently asked questions

What is the cancellation policy at citizenM Amstel Amsterdam?

CitizenM Amstel Amsterdam offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Amstel Amsterdam?

As of 2 Jan 2026, prices found for a 1-night stay for 2 adults at citizenM Amstel Amsterdam on 6 Jan 2026 start from NZ$240.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to citizenM Amstel Amsterdam?

The closest beach to citizenM Amstel Amsterdam is Blijburg Beach (7.7 km).

What makes citizenM Amstel Amsterdam a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Amstel Amsterdam.

Does citizenM Amstel Amsterdam serve breakfast?

Yep, buffet breakfast is served daily between 6 AM and 11 AM.

Is there a free airport shuttle available at citizenM Amstel Amsterdam?

No, citizenM Amstel Amsterdam does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Amstel Amsterdam?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at citizenM Amstel Amsterdam?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at citizenM Amstel Amsterdam?

No, only service animals are allowed.

citizenM Amstel Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 689 out of 858 reviews
Rating 8 - Good. 124 out of 858 reviews
Rating 6 - Okay. 27 out of 858 reviews
Rating 4 - Poor. 10 out of 858 reviews
Rating 2 - Terrible. 8 out of 858 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel. Very pleasant, helpful staff especially Sandi who go above n beyond. Fantastic bar which is open 24/7 for food n drink. Comfy clean rooms. Situated very close to trams n Metro Rail……….Highly recommend
Stayed 4 nights in Dec 2025

4/10 Poor

Natalia

Liked: Cleanliness
Disliked: Staff & service
tiny room. Check in was unfriendly & expected us to do it on their tablet
Stayed 2 nights in Sep 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Love!
Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a solo business traveler. Comfortable. High tech. Small rooms, but no problem for me traveling by myself.
Stayed 1 night in Sep 2025

6/10 Okay

Mark, salt lake city

Travelled with partner
Disliked: Staff & service
The hotel was in a good location, very close from sub-way. The staff that we saw was very friendly. our only complicate was too much automation without assistance.
Stayed 6 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel on the fringe of town, staff are excellent, polite and very helpful. 30min walk into main tourist areas, but you pass some amazing cafes and shops along the way it's a lovely walk. Albert Kuyp market a well worthy visit as is Vondel Park if you fancy a break from the streets. My advice is ignore public transport if you can (not that it's bad or anything negative) just you miss so much of the charm that is Amsterdam in the canals.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, we loved this hotel. Staff were friendly, check in was easy. Didnt have breakfast but it looked nice. free water and fruit available also free bikes to rent! bed was comfy, nice and clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Clayton

Stayed 1 night in Sep 2025

10/10 Excellent

Catalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

LEONARDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel. Great staff. 24/7 Bar. Good breakfast. Easy access to Metro/Tram station.
Stayed 2 nights in Sep 2025

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rebeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Kristina

Stayed 3 nights in Sep 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stay for couple, long walk to center but not so bad…
Stayed 1 night in May 2025

10/10 Excellent

Ansel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 9 days with me Fiancée. Loved the bakery/cafe next door, started our mornings there. Location is convenient, there’s literally a tram in front of the hotel and all the spots are within walking distance. Hotel was clean and the bed was huge, workers were all super nice. This hotel helped us fall in love with the city
Stayed 9 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the staff were excellent. Be aware that the rooms are small, with tight quarters. We had no room on the bedside, just the wall, but in Europe, that is to be expected, and it worked. We had a hair dryer, an ironing room in the hall, A/C and great tech. The room is designed thoughtfully, we had everything we needed and found it a great little home away from home. The staff really stood out - whether it be at the front desk or the bar, they were fabulous!
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Sep 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has everything you would need on hand. It is clean and safe and the staff was phenomenal.
Stayed 1 night in Sep 2025

10/10 Excellent

BROOKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great vibe

Great vibe, perfect room especially for a solo traveler, great location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a basic hotel. Rooms are not what I would call “roomy”, but they are extremely clean and well kept. The bar/food area is 24/7. Breakfast was delicious. What really makes this place though, are the wonderful, friendly, helpful staff. Really connected with Inez, but they are all great! Enjoyed our stay here!
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Sara Sarit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Shuwen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Convenient, Staff are friendly and helpful
Stayed 3 nights in Aug 2025