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citizenM Amstel Amsterdam

4.0 star property
Hotel with a restaurant, near Van Gogh Museum

Photo gallery for citizenM Amstel Amsterdam

Exterior
Check-in/check-out kiosk
Breakfast, lunch and dinner served
Lobby sitting area
Single Room, 1 Double Bed | City view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is NZ$316
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
Sarphatistraat 47, Amsterdam, 1018 EW
  • Rijksmuseum
    ‪18 min walk‬
  • Dam Square
    ‪4 min drive‬
  • Van Gogh Museum
    ‪5 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for King Room

King Room

King Room

9.0 out of 10
Wonderful
(92 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Pillow-top bed
Blackout curtains
Separate bedroom
Fan
Premium bedding
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | City view

Single Room, 1 Double Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Pillow-top bed
Blackout curtains
Separate bedroom
Fan
Premium bedding
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed

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Exterior

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About the area

Amsterdam

CitizenM Amstel Amsterdam places you in the centre of Amsterdam, within just a 15-minute stroll of popular places like ARTIS and Rembrandt Square. Highlights at this hotel include in-room free WiFi, iPads and Smart TVs. .The restaurant, canteenM, is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Business amenities include 2 meeting rooms, a 24-hour business centre, and coworking space. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 6 AM and 11 AM. .Attractions within a 20-minute walk of this 4-property class Amsterdam City Centre hotel include Heineken Experience and Rijksmuseum.

What's nearby

  • Heineken Experience - 15 min walk - 1.3 km
  • Rijksmuseum - 18 min walk - 1.5 km
  • Dam Square - 4 min drive - 1.9 km
  • Leidseplein - 5 min drive - 1.9 km
  • Van Gogh Museum - 5 min drive - 2.0 km

Getting around

  • Weesperplein Station - 2 min walk
  • Amsterdam Amstel Station - 3 min drive
  • Schiphol Airport (AMS) - 25 min drive

Restaurants

  • ‪Bakhuys - ‬1 min walk
  • Zoku
  • ‪Bar Lempicka - ‬1 min walk
  • ‪Bistro Baret - ‬3 min walk
  • ‪Capital Kitchen - ‬2 min walk

About this property

citizenM Amstel Amsterdam

Hotel with a restaurant, near Van Gogh Museum
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 2 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Amstel Amsterdam also features multilingual staff, express check-in, and express check-out.

This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 4 levels
  • Built in 1928
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
CitizenM Amstel Amsterdam offers 88 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include fans and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

Dutch, English

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  • Air conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • canteenM

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (114 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • Smart TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

Frequently asked questions

What is the cancellation policy at citizenM Amstel Amsterdam?

CitizenM Amstel Amsterdam offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Amstel Amsterdam?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at citizenM Amstel Amsterdam on 7 Sept 2025 start from NZ$283.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to citizenM Amstel Amsterdam?

The closest beach to citizenM Amstel Amsterdam is Blijburg Beach (7.7 km).

What makes citizenM Amstel Amsterdam a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Amstel Amsterdam.

Does citizenM Amstel Amsterdam serve breakfast?

Yep, buffet breakfast is served daily between 6 AM and 11 AM.

Is there a free airport shuttle available at citizenM Amstel Amsterdam?

No, citizenM Amstel Amsterdam does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Amstel Amsterdam?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at citizenM Amstel Amsterdam?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at citizenM Amstel Amsterdam?

No, only service animals are allowed.

citizenM Amstel Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 612 out of 764 reviews
Rating 8 - Good. 115 out of 764 reviews
Rating 6 - Okay. 21 out of 764 reviews
Rating 4 - Poor. 9 out of 764 reviews
Rating 2 - Terrible. 7 out of 764 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, so close to a metro station that is a 5 minute trip to Amsterdam central. Staff were amazing and friendly, rooms were small but just enough for what you need.
Stayed 5 nights in May 2025

10/10 Excellent

George

The staff is great! Very helpful and pleasant I recommend!
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. We were only there for 2 days. They had great suggestions on what to do.
Stayed 2 nights in May 2025

10/10 Excellent

Ziyan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Interesting decor, beautiful lighting and bikes you can borrow.
Stayed 1 night in May 2025

8/10 Good

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place and awesome staff, just a small problem with the bed, all beds are surrounded by 3 walls so you'll need to climb in from the foot of the bed and scoot up to the pillows, not good for anybody with disabilities or over 50.
Stayed 4 nights in May 2025

10/10 Excellent

David E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked the cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with nice staff in the heart of Amsterdam
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Very Modern! There is a restaurant/bar. The staff are very friendly. Definitely stay here again!
Stayed 1 night in May 2025

10/10 Excellent

Mazin S.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very friendly and nicely informal relaxing place you will not find in other places. However, rooms are small and the bath may be inconvenient for some. They fit family friendly gusts who will be treated likewise by the staff. Second visit but not the last
Stayed 2 nights in May 2025

6/10 Okay

Rainer, Spartanburg

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
room was super small. Sink in the room as it didn't fit in the small bathroom. one could only get into fhe bed crawling from the low end. Not one inch left or right from bed. Modern equipment All room functions controled via an ipad. Good breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, relaxing large beds. Great bar, food and drink good. Staff super friendly and helpful. Will return!
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location!

Great location (nearby metro and tram literally out the door). Interesting art exhibition and lots of good features in the room, though the bed with only one side accessible would only work for weekend breaks I think! Friendly, helpful staff and good memories!
Stayed 4 nights in Apr 2025

8/10 Good

Holly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, great staff, great room darkening curtains, great sound baffles around the bed, right at a Metro entrance and tram line. most other thing also wonderful. A few caveats. 1) Ask how to work the lighting especially if you have different wake up time than your partner. 2) In our room the only way to get into bed was from the foot of the bed which could be tough if you have mobility issues. 3) back to different wake up times, note that the sink is in the bedroom.
Stayed 3 nights in Apr 2025

10/10 Excellent

osama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Debra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

pedro

Stayed 6 nights in Apr 2025

8/10 Good

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Only complaint is the location is a little too far from city center but it’s still walkable.
Stayed 1 night in Apr 2025

10/10 Excellent

stephen, Clermont

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent location, very clean, friendly, helpful, knowledgeable staff. Expected rooms to be much more functional. No ability to unpack a suitcase. Closet rod not deep enough for a coat hanger. Being almost 80 I didn't expect the only way to get into bed was to climb over from the bottom.
Stayed 4 nights in Apr 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn’t like was that the bed was against a wall such that one person had to crawl over the other to get up in the night to go to the bathroom.
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in a quiet but still accessible area. The rooms are small, but have everything that you need in a room. The extras are very cool and the breakfast available was wonderful.
Stayed 1 night in Apr 2025

10/10 Excellent

Oriana

Liked: Staff & service, property conditions & facilities
Loved our stay in CitizenM Amtel Hotel. Bed was king size and so comfortable. Shower was amazing. Temp perfect. Small room but has everything you need!
Stayed 6 nights in Apr 2025

10/10 Excellent

Hsien-Hsin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experiences in this hotel. It is convenient to many attractions in Amsterdam. The coffee bar is open 24 hours equipped with booth seats for work and relax. Highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Hsien-Hsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. I particular enjoy their 24-hour bar service with coffee and cozy seats next to the bar where I can work and read my iPad.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lai Chu Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cute hotel and friendly staff.
Stayed 7 nights in Apr 2025

10/10 Excellent

Constance M

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice area, with lots of dining options. Staff was very friendly and helpful.
Stayed 2 nights in Apr 2025