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Alpenhotel Schlüssel

3.0 star property

Photo gallery for Alpenhotel Schlüssel

Snow and ski sports
Restaurant
Exterior
Reception
Down duvets, in-room safe, desk, laptop workspace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View map
Gotthardstrasse 30, Andermatt, 6490
  • Place, Gütsch
    ‪1 min walk‬
  • Place, Basecamp Andermatt
    ‪5 min walk‬
  • Place, Naetschen Ski Lift
    ‪8 min walk‬

Room options

View all photos for Comfort Double Room

110-cm flat-screen TV with cable channels, TV

Comfort Double Room

8.4 out of 10
Very good
(7 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Triple Room

110-cm flat-screen TV with cable channels, TV

Comfort Triple Room

  • Mountain view
  • 31 sq m
  • Sleeps 3
  • 3 Single Beds

About the area

Andermatt

Alpenhotel Schlüssel places you steps from Gütsch and within a short 5-minute stroll of Andermatt Museum. Highlights at this ski hotel include free buffet breakfast and free self-parking. .Enjoy access to a driving range, rock climbing and bike hire. Added amenities include free Wi-Fi in public areas, ski storage and ski passes. Each morning free breakfast is served. .Sights within a 10-minute walk of this 3-property class Andermatt hotel include Talabfahrt Gurschen - Andermatt and Pendelbahn Andermatt-Gurschen.

What's nearby

  • Gütsch - 1 min walk - 0.0 km
  • Andermatt Museum - 3 min walk - 0.3 km
  • Basecamp Andermatt - 5 min walk - 0.4 km
  • Gemsstock Cable Car - 6 min walk - 0.6 km
  • Naetschen Ski Lift - 8 min walk - 0.7 km

Getting around

  • Andermatt Station - 5 min walk

Restaurants

  • ‪Spun Restaurant - ‬11 min walk
  • ‪Spycher - ‬2 min walk
  • ‪Restaurant Toutoune - ‬4 min walk
  • ‪The Restaurant at The Chedi - ‬3 min walk
  • St Gotthard Hospiz La Scuderia

About this property

Alpenhotel Schlüssel

During the winter, enjoy on-site recreational activities like cross-country skiing and snowboarding, and return when the snow melts for mountain biking and rock climbing. Alpenhotel Schlüssel helps provide the perfect winter holiday with ski storage and ski passes.

Free breakfast is available daily. Public spaces have free WiFi. Self parking is free.

This 3-star Andermatt hotel is smoke free.

  • 24 guestrooms or units
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (limited hours)
  • Front desk safe
  • Terrace
  • No smoking on site
Alpenhotel Schlüssel offers 24 accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature down duvets. 110-cm flat-screen televisions come with cable channels. Bathrooms include a bath with a deep soaking bath and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Bicycle rentals
  • Cross-country skiing
  • Designer stores
  • Golf driving range
  • Hiking/biking trails
  • Mountain biking
  • Rock climbing
  • Ski passes
  • Ski storage
  • Snowboarding

Family friendly

  • Children's games
  • High chair

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 110-cm flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 7 April and 19 May.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Alpenhotel Schlüssel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpenhotel Schlussel
Alpenhotel Schlussel Andermatt
Alpenhotel Schlussel Hotel
Alpenhotel Schlussel Hotel Andermatt
Alpenhotel Schlüssel Hotel ANDERMATT
Alpenhotel Schlüssel Hotel
Alpenhotel Schlüssel ANDERMATT
Alpenhotel Schlüssel Hotel
Alpenhotel Schlüssel ANDERMATT
Alpenhotel Schlüssel Hotel ANDERMATT

Frequently asked questions

What is the cancellation policy at Alpenhotel Schlüssel?

Alpenhotel Schlüssel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Alpenhotel Schlüssel?

Yep, Alpenhotel Schlüssel has a free self car park.

Are there hot tubs in the rooms at Alpenhotel Schlüssel?

No, but there are deep-soaking baths in the guestrooms.

Does Alpenhotel Schlüssel serve breakfast?

Sure does, complimentary buffet breakfast is on offer daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Alpenhotel Schlüssel?

No, Alpenhotel Schlüssel does not offer an airport shuttle service.

What time are check-in & check-out at Alpenhotel Schlüssel?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Alpenhotel Schlüssel?

No, pets and service animals are not allowed.

Is there a golf course on site at Alpenhotel Schlüssel?

There is a golf course next to Alpenhotel Schlüssel.

Alpenhotel Schlüssel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 21 out of 28 reviews
Rating 8 - Good. 7 out of 28 reviews
Rating 6 - Okay. 0 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Lived it-i’d highly recommend it
Stayed 1 night in Jun 2025

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, easy to find, centrally located, nice deck area, the bus stops very close to the hotel and the owner was very nice and takes time to help customers enjoy their stay in Andermatt. Thomas will make dinner reservations, guide service and just generally point you in the right direction. The room was really nice and seemed recently remodeled. I would stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful hotel minutes from the slopes.

Wonderful location, great hotel, awesome proprietor.
Stayed 3 nights in Feb 2025

8/10 Good

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Schlüssel is located close to the train station and near the local bus stop (blue and red lines). Breakfast options were great. You can ski to the middle of town from the Gemstock then walk about 300 meters back to the Hotel. Many good restaurants are nearby. I would consider a longer stay next time I'm in Andermatt.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprietor was friendly, humerus, and helpful. Very clean property right downtown Andermatt. Would highly recommend.
Stayed 3 nights in Jul 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This little hotel is in the heart of Andermatt. Very close to everything, groceries, restaurants, ski lift and train station.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place in Heaven

I would stay a this wonderful hotel if I ever get the chance to go back to Andermatt. The owner was amazing and very helpful and somewhat funny at times.
Stayed 6 nights in Mar 2024

10/10 Excellent

Sijen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the wonderful stay and hospitality. We hope to be back again soon.
Stayed 4 nights in Mar 2024

10/10 Excellent

Douglas, Laytonsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and always available. The rooms are modern, very clean, and spacious compared to most European properties I’ve stayed in. The location is ideal as the hotel is situated at the midpoint between the two lifts in town. I highly recommend this hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 4 nights in Jan 2024

10/10 Excellent

Francesco

Stayed 2 nights in Jan 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Experience

Alpenhotel Schlüssel was a perfect hotel for my partner and I during our recent ski trip to Andermatt. Thomas and his team were so welcoming, helpful, and friendly. The hotel is a 5 minute walk from the train station and a 5 minute walk to both Andermatt gondolas. The ski storage room (and the heated ski boot rack) was a great convenience. The room was cozy, clean, and comfortable and the view from our balcony was stunning. The included breakfast and coffee were the perfect start to the day (and the house-made apricot jam was spectacular). I would highly recommend this hotel - and if we come back to Andermatt, will definitely stay there again! Thank you to Thomas and the Alpenhotel Schlüssel team for making our trip to Andermatt so lovely.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2021

8/10 Good

Richard

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wordt erg vriendelijk geholpen en alles was netjes. Ontbijt uitgebreid en goed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tine Hovde

Travelled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbar, sehr netter Gastgeber, freundlicher Service beim Frühstücksbuffet, würden wieder hingehen.
Stayed 1 night in Mar 2025

8/10 Good

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderne neue Zimmer
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage im Zentrum, sauber, sehr freundlich. Gute hochwertige Ausstattung
Stayed 2 nights in Jul 2024

10/10 Excellent

Ola

Stayed 3 nights in Mar 2023

10/10 Excellent

Pauliina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erittäin siisti, remontoitu huone ja ystävällinen henkilökunta. Sijainti loistava
Stayed 2 nights in Mar 2023

8/10 Good

Markus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliche Betreuung , schönes Haus, gute Lage Das Preis- Leistungsverhältnis ist an der oberen Grenze
Stayed 4 nights in Mar 2022

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Très bon hôtel, chambre spacieuse, très bien situé. Très bon service
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020