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The Star and Garter

3.0 star property
Georgian hotel in Andover with free parking

Photo gallery for The Star and Garter

Terrace/patio
Double Room | Living area
Desk, iron/ironing board, free WiFi, bed sheets
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
2 High street, Andover, England, SP10 1PB
  • Andover Museum and Museum of the Iron Age
    ‪6 min walk‬
  • Finkley Down Farm
    ‪3 min drive‬
  • Hawk Conservancy Trust
    ‪6 min drive‬
  • Southampton (SOU)
    ‪34 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

7.6 out of 10
Good
(4 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Living area

Double Room

7.8 out of 10
Good
(13 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Double Room

Budget Double Room

Budget Double Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Andover

The Star and Garter places you steps from River Test and within a 10-minute stroll of Andover Museum and Museum of the Iron Age. Highlights at this Georgian hotel include free in-room WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a garden, luggage storage and a banquet hall. There's also the convenience of free self parking. .Within a 30-minute drive of this 3-property class Andover hotel, attractions include South Downs National Park and Winchester Cathedral.

What's nearby

  • Andover Museum and Museum of the Iron Age - 6 min walk - 0.5 km
  • Finkley Down Farm - 3 min drive - 3.0 km
  • Hawk Conservancy Trust - 6 min drive - 7.0 km
  • Thruxton Motorsport Centre - 9 min drive - 11.3 km
  • Highclere Castle - 23 min drive - 25.9 km

Getting around

  • Andover Station - 16 min walk
  • Southampton (SOU) - 38 min drive

Restaurants

  • ‪Station Hotel - ‬4 min walk
  • ‪The John Russell Fox - ‬1 min walk
  • The Lemon Plaice
  • Envy
  • ‪The Town Mills - ‬3 min walk

About this property

The Star and Garter

Georgian hotel in Andover with free parking
The Star and Garter offers its guests a terrace and a garden. WiFi is free in public spaces. Free self parking is available.
  • 37 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
The Star and Garter offers 37 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Standard Room, 2 Single Beds, Non Smoking

Best Western Andover Hotel

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.6 out of 5, Good, 467 reviews
The price is NZ$156
includes taxes & fees
17 Aug - 18 Aug
Best Western Andover Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Georgian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Saturday (9:00 AM - 10:00 PM) and Sunday - Sunday (9:00 AM - 3:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Star Garter Hotel Andover
The Star and Garter Hotel
The Star and Garter Andover
The Star and Garter Hotel Andover

Frequently asked questions

What is the cancellation policy at The Star and Garter?

The Star and Garter offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Star and Garter?

Yep, The Star and Garter has a free self car park.

Does The Star and Garter serve breakfast?

You bet, brekkie is on offer on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Star and Garter?

No, The Star and Garter does not offer an airport shuttle service.

What time are check-in & check-out at The Star and Garter?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Star and Garter?

No, pets are not allowed.

The Star and Garter Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 207 out of 383 reviews
Rating 8 - Good. 127 out of 383 reviews
Rating 6 - Okay. 31 out of 383 reviews
Rating 4 - Poor. 9 out of 383 reviews
Rating 2 - Terrible. 9 out of 383 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

m

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely pleasant and very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was lovely upon arrival and the accommodation was clean and of a high stsndatd
Stayed 1 night in May 2025

6/10 Okay

Jim

Not the best, but good breakfast.

Room was small, with terrible view out the window, alley way was used by people at night as a cut through and woke my partner up, walls are thin. Bathroom could do with a bit of work, grout around the bath and tiles could do with sorting, shower head run.
Stayed 1 night in Apr 2025

4/10 Poor

Robert, Lisle

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a restored old hotel in the city centre. OK for overnight but limited for longer stays.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price

Stayed one night. Lovely, spacious room. Cleanliness was of a high standard. Comfy bed, warm shower and soft towels - everything we expect for a great price.
Stayed 1 night in Apr 2025

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Graham

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

A lovely hotel with large comfortable room. Very convenient - right in the middle of town with its own car park.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Everything was as good as I could wish. Top class!
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location to Andover

Stayed 2 nights in Apr 2025

6/10 Okay

Chithambaram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed this time

Stayed few times. We are disappointed this time. 1. the so called air cooler is the waste of space. When you switch it on and put either fan or cool mode, it make the noise that no nowe will sleep. Instead of this if they give us normal fan that would have been begetter. Since e the night is cool, we managed it buy owning the window. 2. The most disappoint met was the shower. You do not get steady hot water every 30 to 45 seconds you get the cold water and you get warm water and again back to cold water which was very cold 3. The mirror for shaving over the wash basin - not working. The pull cord is permanently in one position.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

TERRY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Only downside was access to the carpark which you have to drive about 800 yards to access
Stayed 1 night in Mar 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After we found parking, we checked in- it was easy. The receptionist was friendly. The hotel location is good - in the pretty town centre with good amenities very close by. Room was comfy, basic but had everthing we needed for our 1 night stop over. We slept well but scratching above woke us a few times. (There were visible rats about the area).
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

2/10 Terrible

aaron

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a hotel!

Awful, not really a hotel just a series of cramped, shabby rooms around a public car park, with the backs of restaurants including bins for scenery. Handmade note in bathroom tells you to run hot tap for a bit to draw water through...10 minutes later i had warm water. No restaurant in hotel, asked at reception where in the area was nice to eat and the response of Wetherspoons from reception tells you everything about this hotel. I travel and use a lot of hotels for work and the standard of this hotel was not reflected in the price...for £90 a night ive stayed in much nicer hotels in the same area. Definitely not going back.
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Woodstar

Booking in was easy & our room was available and we got access straight away , all the staff were welcoming & friendly . Our room was lovely & comfortable & the breakfast was excellent, would definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Jenni

Stayed 1 night in Feb 2025

10/10 Excellent

Yu Yun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited our friends living in Andover. The hotel is pretty nice. Good location. Good food breakfast. I like our stay. Only issue is the hot water system I don’t know how to make the temperature right in shower…
Stayed 1 night in Jan 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, average but plentiful breakfast.

We had a very nicely renovated large room on the second floor of the main building, looking out onto the pedestrian High Street. A little noise from the party-goers, but got to sleep fine. Buffet breakfast was plentiful but nothing special, ie bacon overdone, cheap sausages and weak filtered coffee but nice croissant and pastries.
Stayed 1 night in Dec 2024

6/10 Okay

Sean

Stayed 1 night in Nov 2024

6/10 Okay

Harold

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Trevor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice: reception staff were friendly; room was clean; bed was comfy Not nice: the shower didn't work (alleged recent repair was botched/flow control not properly attached); breakfast staff were invisible; and breakfast (12 GBP) was missing endless things; TV mounted so high on the wall it was unusable.
Stayed 1 night in Nov 2024

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024