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El Carmen Suites

4.5 star property

Photo gallery for El Carmen Suites

Garden
Interior
Lobby
Exterior detail
Down duvets, individually decorated, individually furnished, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
9 Poniente 17, Antigua Guatemala, Sacatepéquez, 3001
  • Place, San Jose el Viejo Ruins
    ‪3 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪10 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪68 min drive‬

Room options

About the area

Antigua Guatemala

A luxury stay in Antigua Guatemala awaits you at El Carmen Suites. Within just a 10-minute stroll, you'll find popular attractions like Central Park and Antigua Guatemala Cathedral. Highlights at this Colonial hotel include free cooked-to-order breakfast, a restaurant and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and mani/pedis. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle. .Within a 20-minute walk of this 4.5-property class Antigua Guatemala hotel, attractions include Santa Catalina Arch and Casa Santo Domingo Museum.

What's nearby

  • San Jose el Viejo Ruins - 3 min walk - 0.3 km
  • Central Park - 8 min walk - 0.7 km
  • Antigua Guatemala Cathedral - 10 min walk - 0.8 km
  • Santa Clara Convent - 10 min walk - 0.8 km
  • Santa Catalina Arch - 13 min walk - 1.1 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 71 min drive

Restaurants

  • ‪Samsara - ‬8 min walk
  • ‪La Sala - ‬6 min walk
  • ‪27 Adentro - ‬6 min walk
  • ‪Artista De Cafe - ‬2 min walk
  • ‪Pappy's BBQ - ‬7 min walk

About this property

El Carmen Suites

There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is available daily. Public spaces have free WiFi. There are 2 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, spa services, and a vending machine are also featured at the luxury El Carmen Suites. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Antigua Guatemala hotel.

  • 32 guestrooms or units
  • 2 levels
  • Conference rooms
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
El Carmen Suites offers 32 accommodations with free toiletries. Each accommodation is individually furnished and decorated. Beds feature down duvets. Televisions come with cable channels.

Bathrooms include a shower. This Antigua Guatemala hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials and body scrubs.

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  • Pool
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  • Kids’ pool
4.3 out of 5, Excellent, 1,001 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 500 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 December 2024 to 4 September 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)
  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

El Carmen Suites Hotel Antigua Guatemala
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites
Carmen Suites Antigua Guatema
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites Hotel Antigua Guatemala

Frequently asked questions

Is parking available at El Carmen Suites?

Yep, El Carmen Suites has a free self car park.

Is there a spa on site at El Carmen Suites?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as deep-tissue massages.

What makes El Carmen Suites a romantic place to stay?

Couples spa treatments, plus massage services available in the guestrooms, help set the scene for a romantic weekend at El Carmen Suites.

Does El Carmen Suites serve breakfast?

You bet, our visitors adore the free cooked-to-order breakfast here! Offered daily from 7:00 AM to 11:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at El Carmen Suites?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at El Carmen Suites?

Yep, you can grab a meal at El Carmen Suites's onsite restaurant.

What time are check-in & check-out at El Carmen Suites?

Check-in begins at 3:00 PM. Check-out time is noon.

El Carmen Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 129 out of 255 reviews
Rating 8 - Good. 68 out of 255 reviews
Rating 6 - Okay. 35 out of 255 reviews
Rating 4 - Poor. 15 out of 255 reviews
Rating 2 - Terrible. 8 out of 255 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent location and amazing breakfast.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Limberth Arce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, nice location, great breakfast.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Bryan

Liked: Amenities
Great hotel
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kunayaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful & quiet property, breakfast was included & delicious.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable place to stay, nice staff, 10/10
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Knyja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 loved this hotel must stay when I come back
Stayed 9 nights in Jun 2024
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

blanca

Excelent place.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Kasey

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and accommodation
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and good staff
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean facilities. Enjoyed my stay there. It was nice because it’s walking distance from Antigua Central Park.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right location, quite place, nice views, comfortable bed
Verified

8/10 Good

Kim

Beautiful view of the volcanoes at breakfast!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Anait

Liked: Property conditions & facilities, room comfort
It was a great stay, near the city center. Stuff was friendly and the room was clean.
Stayed 6 nights in Jan 2024
Verified

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel to visit in Antigua. Easy check in and check out. Close to and walkable to the center of town.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property, friendly and helpful faces all around
Stayed 1 night in Mar 2024
Verified

8/10 Good

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast food is delicious with many options.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Danny

Liked: Staff & service, amenities, property conditions & facilities
Nice property, location is excellent. Very friendly staff. Recommend this hotel to anyone.
Stayed 3 nights in Oct 2022
Verified

8/10 Good

Susana

Liked: Cleanliness, property conditions & facilities
Great property and amazing service
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place
Stayed 5 nights in Apr 2024
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great and smooth. Staff was very pleasant and friendly, attentive to guests. Would stay here again. Definitely recommend.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good the staff very nice the place clean and provided parking I will go back to el Carmen suites next time I travel very nice place
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in love with the hotel and the staff too
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place to stay

it was good as usual
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personal very friendly and helping with directions very clean safe food delicious
Stayed 2 nights in Feb 2024