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El Carmen Suites

4.0 star property

Photo gallery for El Carmen Suites

Garden
Down duvets, individually decorated, individually furnished, free WiFi
Lobby
Interior
TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
9a. Calle Poniente #17, Antigua Guatemala, Sacatepequez
  • Place, San Jose el Viejo Ruins
    ‪3 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪10 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪56 min drive‬

Room options

About the area

Antigua Guatemala

At El Carmen Suites you'll be within just a 10-minute stroll of popular attractions like Central Park and Antigua Guatemala Cathedral. Highlights at this Colonial hotel include free cooked-to-order breakfast, a restaurant and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and mani/pedis. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle. .Near this 4-property class Antigua Guatemala hotel, you'll find Casa Santo Domingo Museum.

What's nearby

  • San Jose el Viejo Ruins - 3 min walk - 0.3 km
  • Central Park - 8 min walk - 0.7 km
  • Antigua Guatemala Colonial Art Museum - 8 min walk - 0.7 km
  • Antigua Guatemala Cathedral - 10 min walk - 0.8 km
  • Casa Santo Domingo Museum - 16 min walk - 1.4 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 71 min drive

Restaurants

  • ‪Hector’s Bistro - ‬7 min walk
  • ‪Pappy's BBQ - ‬7 min walk
  • ‪Artista De Cafe - ‬2 min walk
  • ‪San Martín - ‬6 min walk
  • ‪El Deposito - ‬8 min walk

About this property

El Carmen Suites

There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, spa services, and a vending machine are also featured at El Carmen Suites. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Antigua Guatemala hotel.

  • 32 guestrooms or units
  • 2 levels
  • Conference rooms
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
El Carmen Suites offers 32 accommodations with free toiletries. Each accommodation is individually furnished and decorated. Beds feature down duvets. Televisions come with cable channels.

Bathrooms include a shower. This Antigua Guatemala hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials and body scrubs.

Similar properties

Exterior
Hotel Casa Carmina
Antigua Guatemala
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 257 reviews
The price is NZ$132
includes taxes & fees
14 Apr - 15 Apr
Hotel Casa Carmina

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 500 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 December 2024 to 4 September 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

El Carmen Suites Hotel Antigua Guatemala
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites
Carmen Suites Antigua Guatema
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites Hotel Antigua Guatemala

Frequently asked questions

Is parking available at El Carmen Suites?

Yep, El Carmen Suites has a free self car park.

Is there a spa on site at El Carmen Suites?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as hot stone massages.

What makes El Carmen Suites a romantic place to stay?

Couples spa treatments, plus massage services available in the guestrooms, help set the scene for a romantic weekend at El Carmen Suites.

Does El Carmen Suites serve breakfast?

You bet, our visitors adore the free cooked-to-order breakfast here! Offered daily from 7:00 AM to 11:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at El Carmen Suites?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at El Carmen Suites?

Yep, you can grab a meal at El Carmen Suites's onsite restaurant.

What time are check-in & check-out at El Carmen Suites?

Check-in begins at 3:00 PM. Check-out time is noon.

El Carmen Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 129 out of 255 reviews
Rating 8 - Good. 68 out of 255 reviews
Rating 6 - Okay. 35 out of 255 reviews
Rating 4 - Poor. 15 out of 255 reviews
Rating 2 - Terrible. 8 out of 255 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Maria

Travelled with family
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great and smooth. Staff was very pleasant and friendly, attentive to guests. Would stay here again. Definitely recommend.
Stayed 2 nights in Nov 2024

6/10 Okay

Roberto

Liked: Staff & service, amenities
Es una casa colonial antigua como muchas Lo que no me gustó es que mi habitación 27 no tenía ventilación y olía a moho, igual que la cortina que tapaba una ventana que no se abría. Están dejando morir una enredadera muy bonita en el patio central por falta de control de un insecto que la está matando
Stayed 2 nights in Nov 2024

8/10 Good

Edwyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Julia

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No fue lo que esperábamos de acuerdo a lo ofrecido en el sitio web y había humedad en la habitación, quedaba justo en la entrada del hotel y se escuchaba el ruido de la calle y de las personas que llegaban pasada la media noche.
Stayed 1 night in Oct 2024

10/10 Excellent

WILLIAM, LAS VEGAS

Stayed 3 nights in Sep 2024

8/10 Good

Vernaliza

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff and service was amazing. Everyone was so accommodating and friendly. Food was good. The place was beautiful especially the roof. We did noticed that you can easily hear noises from the outside of our room. Overall, it was a great stay. Definitely recommend this place!
Stayed 4 nights in Oct 2024

10/10 Excellent

David E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the restaurant was excellent. The service was excellent and the room was very comfortable. It would have been nice to have some English cable TV but it was not a show stopper. I loved this hotel and would stay there again.
Stayed 4 nights in Sep 2024

10/10 Excellent

ALVIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it
Stayed 2 nights in Oct 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean facilities. Enjoyed my stay there. It was nice because it’s walking distance from Antigua Central Park.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy Suites, Delicious Breakfast and Safe Environment! 10/10 Recommend
Stayed 1 night in Oct 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities
Walkable distance from the main park of the city. Parking is included which is a plus.
Stayed 1 night in Sep 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a lot of nice touches. They really care and I like the rooftop terrace. Good value.
Stayed 1 night in Sep 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 1 night in Sep 2024

8/10 Good

rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area accesible walkable friendly staff. Good food
Stayed 1 night in Jun 2024

10/10 Excellent

Posholima

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 1 night in Aug 2024

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Navaratnam, Rancho Cucamonga

It was in a quiet neighborhood, had no air-condition
Stayed 2 nights in Aug 2024

10/10 Excellent

Kunayaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful & quiet property, breakfast was included & delicious.
Stayed 2 nights in Aug 2024

10/10 Excellent

HUGO, Georgetown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel to visit in Antigua. Easy check in and check out. Close to and walkable to the center of town.
Stayed 3 nights in Aug 2024

8/10 Good

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful colonial building, big room, delicious a la carte breakfast. Shame about cracks on the floor in my room, that could be safety hazard, and there was nowhere to hang towels
Stayed 3 nights in Aug 2024

10/10 Excellent

Limberth Arce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, nice location, great breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vivian, Maywood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at El Carmen Suites. We were welcome with a refreshing drink-which is a nice touch. The room is spacious, clean and the staff is friendly, welcoming and helpful. The breakfast was delicious and you have so many options. The view from the terrace is spectacular! We witness the volcano Fuego erupting. The lush greenery is beautiful. The room gets stuffy so a fan definitely helps. Some guests kept their doors open since it gets so hot in the room. If you ask, the staff will gladly get you a fan. The only issue is a foul smell that comes from the septic system at certain times of the day but since we mostly spent the day out it was not an issue but we did notice it when we return to the room. Overall, great price, location and service. I would definitely recommend.
Stayed 2 nights in Aug 2024

8/10 Good

Jose Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The climate was warm, the room has very little ventilation and one of the rooms had NO fan on it. Not a comfortable night to sleep in.
Stayed 1 night in Aug 2024