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4.1 out of 5

"Helpful Staff, relaxing hotel, close to markets etc " More

By a verified traveller on Fri 20 Sep 2019

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Hotel Description

A family-friendly stay in the heart of Apia awaits you at Tanoa Tusitala Hotel. You'll be within a 15-minute walk of National Parliament and 3.6 km (2.2 mi) from Apia Park. Highlights at this hotel include 2 restaurants, an outdoor swimming pool, and free self-serve breakfast.

All 93 shared rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, balconies, and coffee/tea makers. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include rainfall showerheads and free toiletries. Safes, hair dryers, and phones are also available.

The buffet restaurant, FALA Restaurant, is open for breakfast. At the hotel's own bar/lounge, you can stop for a drink. Enjoy access to 2 outdoor tennis courts along with a 24-hour fitness center and a kids' swimming pool. Business travelers can take advantage of a conference center and a business center. Additionally, you'll find free WiFi in public areas and laundry facilities. Free hot/cold buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 4-star Apia hotel include Robert Louis Stevenson Museum and Faleata Golf Course.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
NZ$193* Per night/room 29 Feb. - 1 Mar.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tanoa Tusitala Hotel ratings based on 33 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tanoa Tusitala Hotel

Everyone (22) Couples (7) Family (3)
4 out of 5
Helpful Staff, relaxing hotel, close to markets etc

Posted by on 20 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by res

Talofa and thank you for staying with us.

5 out of 5

Posted by on 22 Aug. 2019

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Comment from Hotel Management

31 Aug. 2019 by res team

Talofa and thank you for staying with Tanoa hotels

4 out of 5
It was a very private and quiet location.. though they were doing some building work so that spoiled the peace for me.

Posted by on 17 Jun. 2019

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Comment from Hotel Management

26 Jun. 2019 by Res team

Talofa and thank you for staying with us. We value and appreciate your time taken to review on our Hotel. We do apologies for the experience due to our maintenance work done, and hope by your next visit what was building will be of great service to your stay. Thank you regards

5 out of 5
We definitely had an awesome time staying here . We stayed for 4 nights. The breakfast was delicious. The rooms were clean . The staff were awesome. Would definitely come back here and stay again. I think the only downfall was we paid 30 tala to use the washing machine in block 200 and it didn’t use the powder we put in. Also the dryer didn’t dry our clothes. Other than that everything was perfect 🙂

Posted by on 11 May 2019

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Comment from Hotel Management

14 May 2019 by Res team

Talofa lava and thank you for your kind and positive feed back we value and appreciate your time taken out to share your experience to our team. We will definitely look into matters of the laundry machines and sincerely apologies for the experience you had face when you were here. Your feedback will help us improve and take in the happy moments of your stay here at Tanoa Hotels. Hope to have you visit again. best regards.

3 out of 5
Rooms were very nice & clean. Staff were friendly. Unfortunately the ordered food was not up to standard but buffet breakfast was good. We didn’t receive clean towels to the afternoon. Would return if food improves.

Posted by on 24 Mar. 2019

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Comment from Hotel Management

24 Mar. 2019 by Tanoa team.

Talofa lava valued guest. We thank you for staying with us and do appreciate your kind email. We will find improvements and directions of better service as per your review and making sure that these are in place and dealt with. We do hope for your next visit to be a more memorable and great one. Thank you

5 out of 5
Love Tanoa. Great service, clean environment, friendly staff. Very helpful

Posted by on 17 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Tanoa team.

Talofa and thank you for staying with us we value your feed back and will treasure your visit. Please visit us again and hope that we can deliver the best service to your satisfaction. Thank you regards

4 out of 5

Posted by on 16 Feb. 2019

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Comment from Hotel Management

1 Apr. 2019 by Tanoa team.

Thank you for staying with us.

5 out of 5
Close to all the ministries and organisations we needed to visit. Great conference facilities. Good breakfast. Lunch and dinner menu was a bit repetitive when you're staying there for a week.

Posted by , from Brisbane Australia on 27 Oct. 2018

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3 out of 5
Nice and close to town. Staff are lovely. Meals were good and cocktails were better!

Posted by on 3 Sep. 2018

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Comment from Hotel Management

17 Sep. 2018 by Tanoa team.

Thank you for staying with Tanoa hotels we appreciate your feed back and would continue to give good service to our lovely guests. thank you regards,

5 out of 5

Lovely hotel in the centre of Apia

Pros: Close to town and amentities, the pool area and gardens. Plenty of parking if you have hired a car
Location: Central Apia, close to Palolo Deep Marine Reserve, flea market, bus station
What a lovely place to stay - more like an oasis. Room very comfortable, the gardens are very well kept, the pool area fabulous and the staff couldn't be more helpful and friendly. The Fia Fia cultural show and dinner on Wednesday nights was very entertaining and reasonably priced. Not to be missed!

Posted by , from Auckland, New Zealand on 28 Dec. 2017

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About the Tanoa Tusitala Hotel

Location Beach Road Sogi, Apia,

Property Features

Tanoa Tusitala Hotel offers its guests an outdoor pool, a children's pool, outdoor tennis courts, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the family-friendly Tanoa Tusitala Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Apia hotel.

  • 93 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 2004
  • Breakfast available (free)
  • Bar or lounge
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Apia (APW-Faleolo Intl.) (33.8 km / 21 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Tanoa Tusitala Hotel offers 93 shared accommodations with air conditioning, safes, and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Accommodations are shared
  • Private balcony
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6:30 AM to 10:30 AM.

FALA Restaurant - Overlooking the garden, this buffet restaurant serves breakfast only. Guests can enjoy alfresco dining (weather permitting).

The Deck Restaurant - This poolside restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is 15

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for WST 70.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Free WiFi is limited to 1 GB per guestroom, per stay. A surcharge applies for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No cots (infant beds) available
  • No lifts
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: WST 60.00 per person (roundtrip)
  • Airport shuttle fee per child: WST 60.00 (roundtrip), (from 5 to 11 years old)
  • Early check-in fee: WST 200.00 (subject to availability)
  • Late check-out fee: WST 200.00 (subject to availability)
  • Rollaway bed fee: WST 70.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Tanoa
  • Tanoa
  • Tanoa Hotel
  • Tanoa Tusitala
  • Tanoa Tusitala Apia
  • Tanoa Tusitala Hotel
  • Tanoa Tusitala Hotel Apia
  • Tusitala
  • Tusitala Hotel
  • Tanoa Tusitala Hotel Samoa/Apia
  • Tanoa Tusitala Hotel Apia
  • Tanoa Tusitala Hotel Hotel
  • Tanoa Tusitala Hotel Hotel Apia

You should know

  • To get to the property, guests need to transfer by airport shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation.
  • Tanoa Tusitala Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.wotif.co.nz/Apia-Hotels-Tanoa-Tusitala-Hotel.h1814898-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.