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Roc Hôtel

Property class: 3

Photo gallery for Roc Hôtel

Beach
Business centre
Front of property
Room
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
200 Boulevard de la Plage, Arcachon, Gironde, 33120
  • Place, Casino d'Arcachon
    ‪2 min walk‬
  • Place, Arcachon Bay
    ‪3 min walk‬
  • Place, Arcachon Beach
    ‪3 min walk‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪67 min drive‬

Room options

View all photos for Double or Twin Room

Room

Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About the area

Arcachon

Roc Hôtel puts you in the heart of Arcachon, within steps of Arcachon Convention Center and Château Deganne. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. .Near this 3-property class Ville d'Été (Summertown) hotel, you'll find Arcachon Bay.

What's nearby

  • Casino d'Arcachon - 2 min walk - 0.2 km
  • Arcachon Convention Center - 2 min walk - 0.2 km
  • Château Deganne - 2 min walk - 0.2 km
  • Arcachon Bay - 3 min walk - 0.3 km
  • Arcachon Beach - 3 min walk - 0.3 km

Getting around

  • Arcachon Station - 6 min walk
  • Bordeaux (BOD-Merignac) - 58 min drive

Restaurants

  • ‪Flowoeur Arcachon - ‬2 min walk
  • ‪Grand Café Repetto - ‬3 min walk
  • ‪La Pâtisserie De Ma Fille - ‬6 min walk
  • ‪Arcachon 1900 - ‬6 min walk
  • ‪Café de la Plage - ‬2 min walk

About this property

Roc Hôtel

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and multilingual staff are also featured at Roc Hôtel.

This 3-star Arcachon hotel is smoke free.

  • 47 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Roc Hôtel offers 47 air-conditioned accommodations, with free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers.

This Arcachon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Similar properties

A breakfast setup on a balcony with a view of the beach.
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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 to 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Library
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 13 October and 12 March.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 6 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Cots (infant beds) are available for EUR 5.0 per night.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 to 12 per person
  • Pet fee: EUR 6 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Roc Hôtel Arcachon
Roc Hôtel
Roc Arcachon
Roc Hôtel Hotel
Roc Hôtel Arcachon
Roc Hôtel Hotel Arcachon

Frequently asked questions

What is the cancellation policy at Roc Hôtel?

Roc Hôtel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Roc Hôtel?

Yep, Roc Hôtel is a short 3-minute walk from Arcachon Beach.

Does Roc Hôtel serve breakfast?

You bet, buffet breakfast is served daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Roc Hôtel?

No, Roc Hôtel does not offer an airport shuttle service.

Is there a bar or restaurant at Roc Hôtel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Roc Hôtel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Roc Hôtel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 160 reviews
Rating 8 - Good. 68 out of 160 reviews
Rating 6 - Okay. 45 out of 160 reviews
Rating 4 - Poor. 14 out of 160 reviews
Rating 2 - Terrible. 4 out of 160 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Déçu par Hotel.com

Lors de la réservation de mes 2 nuits ,vous indiquiez de mentionner avant paiement le code particulier (3lettres et 4chiffres me semble t il )que vous proposiez et qui donnait droit à une nuit supplémentaire. Impossible d’ecrIre ces références. Déception.
Stayed 2 nights in Sep 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inacceptable pour ce prix , chambre vétuste et bruyante
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Séjour agréable

Problème de calcul à la réception 😂
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
séjour convenable Bon emplacement
Stayed 2 nights in Sep 2021
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Établissement 3 étoiles mais je cherche encore pourquoi cet hôtel à des étoiles. L’ensemble est vieillot, même les chambres…moquettes datant des années 70. L’émaille de la baignoire je n’en parle même pas. Très mauvais état. Accueil du personnel laisse à désirer. Pourrait être plus aimable. Le seul point positif de cet hôtel est sa localisation.
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel charmant bien placé

Bel hôtel tout près de la plage avec un jardin charmant. Bon petit déjeuner, pain et viennoiseries très frais, beaucoup de choix. L’an passé,le petit dej était encore plus sublime avec des pudding maison…
Stayed 7 nights in Aug 2021
Verified review

6/10 Okay

Disliked: Cleanliness
Tres mauvaise wifi.......
Stayed 2 nights in Aug 2021
Verified review

6/10 Okay

Liked: Staff & service
Chambre très petite, moisissure au plafond , hôtel dans son jus qui aurait bien besoin d un coup de frais … Point positif l emplacement !
Stayed 3 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calme

L'hôtel est très bien situé, à l'ent3du centre ville, 2 pas de la plage. Et il est calme
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

Accueil vraiment glacial de la part de la responsable. Employée plus aimable Débit de la carte avant mon arrivée, contraire aux consignes hôtel.com. Bref première et dernière fois
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la proximité à la plage et la service geniale!
Stayed 1 night in Jun 2021
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très moyen

Hôtel pas entretenu et ménage fait à la va vite. Porte vitrée donnant sur le balcon qui ne fermait pas et rideau électrique HS. Pas de bouilloire dans les chambres ni bouteilles d'eau. Petit déjeuner très moyen et service à revoir. Seul point positif la situation géographique.
Stayed 1 night in May 2021
Verified review

6/10 Okay

Liked: Cleanliness
Proche de la plage et Casino. Parking compliqué et cher.
Stayed 2 nights in Jul 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

État général et niveau de propreté de l'hôtel déplorable. Tarif exagéré même si l'emplacement est pratique.
Stayed 1 night in Sep 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Une chambre très rustique des années 50 et dans son jus Une salle de bain avec un gros problème d écoulement d eau et un linteau et cabine de douche très vieux limite acceptable !! Pour une somme conséquente , on ne peut accepter ce type d équipement ! Dommage car seule la location de l hôtel est bien
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness

Très déçu

Le personnel de l’accueil Et du petit déjeuner est très professionnel, a l’écoute et serviable. Par contre le petit déjeuner est peu varié ( le même menu proposé pour les 4 jours et pas assez de choix, en plus il finit très très tot). Pour profiter des vacances il faut un petit-déjeuner qui fini au moins a 11h pas a 9h. J’ai demandé qu’on fasse ma chambre( 1 seule fois dans les 4 jours) mais ce dernier était très mal fait ( wc, lit, draps, sol, salle de bain...) rien n’a été fait. J’ai eu juste un changement de serviettes. Pour 112€ la nuit c’est honteux
Stayed 3 nights in Sep 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
bien situé pour l'accès aux activités des bateaux naviguant
Stayed 4 nights in Aug 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Never again!

While the staff is nice and helpful that does not compensate the fact that the hotel itself is extremely dated, there is a reason why there are hardly any pictures of the rooms on the website - the rooms may have been nice 40 years ago but awful at the moment, this is not a 3 star hotel more like a 1! Location is close to the beach but a room facing to the street was very noisy at nights. Overall this hotel was a huge disappointment.
Stayed 7 nights in Jul 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien situé mais décevant

A Éviter !!! Bien que bien situé dans le centre d'arcachon, les prestations sont assez mauvaises, le confort est sommaire, la climatisation en panne par 34° cest bien dommage, si on ouvre la fenêtres on est envahi de moustiques donc pas possibles, il fallait se contenter d'un ventilateur fourni par l'hôtel mais il fallait mieux réparer la climatisation. La chambre est très petite la deco inexistante et le ménage était clairement fait a la va vite. En plus le personnel a l'accueil était bien désagréable. C'est dommage !
Stayed 3 nights in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bien placé, très correct

Hotel idéalement situé. Parfait pour un court séjour
Stayed 2 nights in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bon séjour

Séjour parfait,très bon accueil,chambre et salle de bain spacieux propre,petit déjeuner buffet copieux Hôtel en plein centre en face du Casino Seul problème :Pas de réseau wifi dans notre chambre (9),mais ce n’était pas grave
Stayed 1 night in Jul 2020
Verified review

6/10 Okay

moyen mais bien placé

tres bien bien placé mais un peu rustique , acceuil moyen cependant pas trop cher, petit dej correct;
Stayed 2 nights in Jul 2020
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
Muffig im Zimmer und im Gang
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A ne pas manquer!

Excellent hotel! Emplacement idéal pour profiter des plages et attractions environnantes. Accueil très sympa, chambres très correctes. Petit déjeuner copieux ;)
Stayed 4 nights in Jun 2020
Verified review

6/10 Okay

Mauvais rapport qualité/prix

Salle de bains aussi grande que la chambre : dans quel but ? Canalisations mal isolées : on entendait toutes les chasses d'eau de la chambre voisine. Panne générale d'eau chaude un matin (sur 2 nuits) : aucun geste commercial proposé. Petit déjeuner très cher (12€) pour des viennoiseries de supermarché. Ca ne valait pas les 90€ la nuit ni les 3 étoiles.
Stayed 2 nights in Sep 2019