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Hotel Universal Murcia

Property class: 1

Photo gallery for Hotel Universal Murcia

A modern dining area with round tables and chairs, decorative ceiling lights, and green plants on columns.
A reception area with a wooden counter, blue walls, and a seating area with chairs and a coffee table.
A grand, illuminated building with intricate architectural details and statues.
A large, historic building with multiple balconies and arched windows, surrounded by palm trees and a paved area with benches.
A hotel room with a bed, two bedside tables, a nightstand, and a wall-mounted light fixture.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$110
includes taxes & fees
30 Aug - 31 Aug

Explore the area

View map
Calle Cartagena, 21, Murcia, Murcia, 30002
  • Place, Cuartel de Artillería
    ‪5 min walk‬
  • Place, Murcia City Hall
    ‪5 min walk‬
  • Place, Murcia Cathedral
    ‪8 min walk‬
  • Airport, Corvera (RMU-Region de Murcia Intl.)
    ‪23 min drive‬

Room options

View all photos for Double Room Single Use

A hotel room with two single beds, a wooden wardrobe, a small table with a chair, and a wall-mounted light.

Double Room Single Use

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

20 bedrooms, desk, laptop workspace, blackout curtains

Standard Twin Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Single Bed

20 bedrooms, desk, laptop workspace, blackout curtains

Standard Single Room, 1 Single Bed

7.0 out of 10
Good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Traditional Double Room, 1 Queen Bed

A hotel room with a bed, a chair, a table with a newspaper, and curtains.

Traditional Double Room, 1 Queen Bed

7.2 out of 10
Good
(5 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Single room UP

A hotel room with a bed, bedside table, desk, chair, and a potted plant.

Single room UP

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin room UP

A hotel room with two beds, each with a pillow and a neatly folded towel. There is a small bedside table and a radiator.

Twin room UP

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Traditional Single Room, 1 Single Bed

A hotel room with a bed, a chair, a table, a vase with reeds, and a door.

Traditional Single Room, 1 Single Bed

8.4 out of 10
Very good
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Traditional Twin Room

20 bedrooms, desk, laptop workspace, blackout curtains

Traditional Twin Room

7.8 out of 10
Good
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two single beds, a small table, a bedside table with a phone, a window with blinds, and a wall-mounted TV.

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Double Bed

A hotel room with a large bed, two bedside tables, a nightstand, a wall-mounted light fixture, and a power outlet.

Superior Double Room, 1 Double Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for INNER DOUBLE ROOM 2 BEDS

20 bedrooms, desk, laptop workspace, blackout curtains

INNER DOUBLE ROOM 2 BEDS

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Murcia

Hotel Universal Murcia places you steps from Museum of Sciencie and Water and within a short 5-minute stroll of Cuartel de Artillería. Highlights at this hotel include a restaurant, a gym and a bar/lounge. .The restaurant, Casa Pacoche, serves local cuisine and is open for breakfast, lunch and dinner. Enjoy the gym and sauna as well as access to bike hire. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this El Carmen hotel include Murcia City Hall and Puente de los Peligros.

What's nearby

  • Cuartel de Artillería - 5 min walk - 0.4 km
  • Murcia City Hall - 5 min walk - 0.5 km
  • Murcia Cathedral - 8 min walk - 0.7 km
  • Real Casino Murcia - 8 min walk - 0.7 km
  • Murcia Bull Ring - 13 min walk - 1.1 km

Getting around

  • Murcia del Carmen Station - 9 min walk
  • Corvera (RMU-Region de Murcia Intl.) - 27 min drive

Restaurants

  • ‪Cafe Helado Y Caliente - ‬4 min walk
  • ‪Confiteria Espinosa - ‬3 min walk
  • ‪Restaurante Alhambra - ‬5 min walk
  • ‪Polea Restaurante - ‬1 min walk
  • ‪Café Lab - ‬9 min walk

About this property

Hotel Universal Murcia

Hotel Universal Murcia offers its guests a health club and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A library, a vending machine, and an arcade/games room are also featured at the business-friendly Hotel Universal Murcia. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Murcia hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 5 levels
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Garden
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Universal Murcia offers 47 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished and decorated. 25-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Murcia hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Reception
Hotel Pacoche Murcia
El Carmen
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 172 reviews
The price is NZ$135
includes taxes & fees
22 Aug - 23 Aug
Hotel Pacoche Murcia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free 24-hour offsite parking within 15 metres; reservations required
  • Offsite parking; reservations required
  • Return airport shuttle (surcharge)
  • Covered valet parking on site (EUR 16.50 per night)
  • Limited on-site valet parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15.34 for adults and EUR 10.60 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 20

Restaurants on site

  • Casa Pacoche

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Health club
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15.34 for adults and from EUR 10.60 for children
  • Valet parking fee: EUR 16.50 per night
  • Hosted evening meal: EUR 20.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Universal Pacoche
Hotel Universal Pacoche Murcia
Universal Pacoche
Universal Pacoche Murcia
Hotel Universal Pacoche
Hotel Universal Murcia Hotel
Hotel Universal Murcia Murcia
Hotel Universal Murcia Hotel Murcia

Frequently asked questions

What is the cancellation policy at Hotel Universal Murcia?

Hotel Universal Murcia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Universal Murcia?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Universal Murcia on 30 Aug 2026 start from NZ$110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Universal Murcia?

Yep, Hotel Universal Murcia has covered valet parking for EUR 16.50 per night. Onsite parking is limited.

What makes Hotel Universal Murcia a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hotel Universal Murcia.

Does Hotel Universal Murcia serve breakfast?

Sure does, buffet breakfast is available on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Universal Murcia?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Universal Murcia?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Universal Murcia?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Universal Murcia?

No, only service animals are allowed.

Hotel Universal Murcia Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 99 out of 335 reviews
Rating 8 - Good. 99 out of 335 reviews
Rating 6 - Okay. 78 out of 335 reviews
Rating 4 - Poor. 30 out of 335 reviews
Rating 2 - Terrible. 29 out of 335 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pacocho hotel was excellent, staff very friendly and helping us with everything we needed. Clean and convenient location to walk to the center of the city.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean and comfortable room with a good shower. Good location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Bobby

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is great for the price. Very good location within easy walking distance of both the train station and bus station. Hotel staff are very friendly and helpful.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in central Murcia. Pleasant staff.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great budget stay for the solo traveller, helpful friendly staff and great area to explore on foot. Hotel restaurant next door also fab.
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value plus location

Helpful staff. Great location.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Laura

Liked: Amenities
Good condicions o attencion of the staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

ilka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and friendly accommodation for the price. Staff were helpful and nothing was too much. Good location, would stay there again.
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Anna

Disliked: Cleanliness
The location of the hotel was nice. The bed was comfortable, but the room was noisy (dreadful bleeping traffic light just outside), the air con was too cold and the fridge was dirty.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Arturo

Liked: Cleanliness
It was easy to get and nice showers
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Mark

Liked: Staff & service
Basic room and dated bathroom but did the trick for the base we needed for an over night stop off.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fantastic overnight stay.
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

Jonah

Disliked: Cleanliness, staff & service, amenities
Room had roaches and insects in, staff refused to give us another room
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Sean

Liked: Cleanliness, staff & service
Disliked: Amenities
Great place to stay, just over the other side of the river but convenient for everything.Quite a busy location!
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly simpaticos. Unpretentious hotel. Room cleaned every day. Quiet. Perfect location. Strolling distance from historic old town. Great value for money. This was my second eleven night stay and I will definitely be back.
Stayed 11 nights in Feb 2025
Verified review

10/10 Excellent

Trond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was given a small room that smelled of smoke at first, but we got a larger fresh smelling one when asking. Our stay was fine.
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Evelien

The bed was hard and the pillows too flat and hard.. couldnt get to sleep.. Bathroom was nice
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Gill

Liked: Cleanliness
Everything was clean and working in the room, if a little dated and in need of a freshen up. But for the price it was suitable and handy for the historical centre. Unfortunately my room was right next to the lift so some noise was heard.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Maria Angeles

Liked: Cleanliness, amenities
Hotel Universal it is a affordable hotel close to city center. Room was good and clean. It has not ramp for disabled persons, a few stairs to get in .Staff a bit unfriendly. But at the end of the day was good.
Stayed 1 night in May 2024
Verified review

4/10 Poor

Gary

Disliked: Amenities
Room was spartan - nothing in it to make it welcoming. Bed really uncomfortable - like sleeping on a rock. Room really warm - no way to adjust temperature. Bathroom extremely dated - shower cubicle tiny and shabby. Room described as 'soundoroofed' - what a joke! We could hear literally every sound from the room next door. Wifi abysmal - described as being 'over 100Mbps' - I did a speed test and it was less than 1Mbps. Ended up using my mobile data. The only positive I can give this hotel is the location.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Eva

Liked: Cleanliness, staff & service
H
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
limpio and practical
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities
I spent here a couple of nights. The property is very clean, simple but with all things you may need. In a very good position, few minutes walking from the cathedral. The staff is friendly, kind and ready to help: shout out for the receptionist who made my check-in and check-out (Jose if I'm not wrong) who's been always super kind, cheerful Ang happy to help and give good advice. Thanks. Highly recommend.
Stayed 2 nights in Jun 2023