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NH Collection Andorra Palome

4.0 star property

Photo gallery for NH Collection Andorra Palome

Exterior
Creator video
Restaurant
Minibar, in-room safe, soundproofing, bed sheets
Suite (View) | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
  • Bar
The current price is NZ$144
includes taxes & fees
31 May - 1 June

Explore the area

View map
Crta. d'Arinsal s/n, AD400 Erts, Arinsal, La Massana, AD400
  • Place, Comapedrosa Highlands Trail
    ‪15 min walk‬
  • Place, Pontal de Maceió Beach
    ‪19 min walk‬
  • Place, Vallnord Ski Area
    ‪5 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.6 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Terrace

Minibar, in-room safe, soundproofing, bed sheets

Superior Room, Terrace

8.4 out of 10
Very good
(5 reviews)
  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (View)

Suite (View)

Suite (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Balcony

Minibar, in-room safe, soundproofing, bed sheets

Superior Room, Balcony

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (View)

Minibar, in-room safe, soundproofing, bed sheets

Superior Room (View)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Arinsal

At NH Collection Andorra Palome you'll be within just a 15-minute stroll of Els Orriols Ski Lift and Comapedrosa Highlands Trail. Highlights at this hotel include a restaurant and in-room LED TVs. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. There's also the convenience of self parking. .Within a 15-minute drive of this 4-property class Arinsal hotel, attractions include Caldea Spa and Pyrenees Andorra Shopping Centre.

What's nearby

  • Els Orriols Ski Lift - 15 min walk - 1.3 km
  • Comapedrosa Highlands Trail - 15 min walk - 1.3 km
  • Pontal de Maceió Beach - 19 min walk - 1.5 km
  • Valles del Comapedrosa Nature Park - 19 min walk - 1.5 km
  • Vallnord Ski Area - 5 min drive - 2.8 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 46 min drive
  • La Seu d'Urgell (LEU) - 70 min drive

Restaurants

  • ‪Borda De L'avi - ‬2 min drive
  • ‪Commencal Spot - ‬2 min drive
  • ‪Taverna Comapedrosa - ‬12 min walk
  • ‪Lounge Bar🍸 - ‬15 min walk
  • ‪Cafe Don Piacere - ‬3 min drive

About this property

NH Collection Andorra Palome

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at NH Collection Andorra Palome. For a fee, parking is available.

This 4-star Arinsal hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 5 levels
  • Built in 2008
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Andorra Palome offers 34 air-conditioned accommodations with a safe and complimentary slippers. 40-inch LED televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a shower and hairdryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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4.3 out of 5, Excellent, 360 reviews
The price is NZ$132
includes taxes & fees
26 May - 27 May
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ÉMO

Things to do

  • Gym
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Uncovered self-parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover, Diners Club, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property is also known as

NH Collection Andorra Palome Hotel

NH Collection Andorra Palome Arinsal

NH Collection Andorra Palome Hotel Arinsal

Frequently asked questions

What is the cancellation policy at NH Collection Andorra Palome?

NH Collection Andorra Palome offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Andorra Palome?

As of 17 May 2026, prices found for a 1-night stay for 2 adults at NH Collection Andorra Palome on 31 May 2026 start from NZ$144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at NH Collection Andorra Palome?

Yep, NH Collection Andorra Palome has an uncovered self car park for EUR 15 per day. A self car park is also available, for a fee.

Are there any beaches close to NH Collection Andorra Palome?

The closest beach to NH Collection Andorra Palome is Pontal de Maceió Beach (3.4 km).

Does NH Collection Andorra Palome serve breakfast?

Yeah, buffet brekkie is offered on weekdays between 7:30 AM and 10:30 AM and weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at NH Collection Andorra Palome?

No, NH Collection Andorra Palome does not offer an airport shuttle service.

Is there a bar or restaurant at NH Collection Andorra Palome?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at NH Collection Andorra Palome?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at NH Collection Andorra Palome?

No, only service animals are allowed.

NH Collection Andorra Palome Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 45 out of 69 reviews
Rating 8 - Good. 17 out of 69 reviews
Rating 6 - Okay. 3 out of 69 reviews
Rating 4 - Poor. 2 out of 69 reviews
Rating 2 - Terrible. 2 out of 69 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Aaron

Stayed 1 night in Dec 2025

10/10 Excellent

carmen

Liked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

Great hotel, well located. Solid breakfast too. You can use also their parking in Andorra la Vella if you stay in Palome (just ask reception). Magda was great and provided us excellent recommendations, thank you again.
Stayed 6 nights in Aug 2025

10/10 Excellent

Faisal

Stayed 1 night in Aug 2025

10/10 Excellent

Shiva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded our expectations!

We truly can’t complain—NH Collection was an outstanding experience! The staff was incredibly welcoming and attentive, making us feel right at home from the moment we arrived. The hotel itself is beautifully designed, with elegant interiors and top-notch facilities that add to the luxurious ambiance. Initially, we had booked a stay at the neighboring Sant Grant, but unfortunately, it was such a disappointment that we had to leave. Despite both hotels being rated four stars, the difference in quality, service, and overall experience was like night and day. NH Collection completely turned our trip around, and we couldn’t be happier with our choice. Highly recommended for anyone looking for a refined and comfortable stay!
Stayed 5 nights in Feb 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great b'fast. There is just some kind of 'soul' missing in the hotel. It lacks atmosphere. Staff are helpful but a couple of minor issues suggested lack of attention to detail (shower gel container empty, which I found out while in the shower, another time I was naked and about to run a bath when I noticed the plug was missing). Also there is a smell which I have noticed on both trips. I think it's due to poor enforcement of no smoking rules. Bed very comfortable. Ski lockers didn't seem to be heated. Cold wet boots in the morning are no fun.
Stayed 7 nights in Feb 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely breakfast buffet
Stayed 4 nights in Feb 2025

4/10 Poor

Ariel

Disliked: Property conditions & facilities
Awful
Stayed 1 night in Jan 2025

10/10 Excellent

Marilys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical Stay

Our stay was magical! Our room had the most amazing view of a lake outlined with snow. We were able to enjoy the view from the bed. The room and hotel were very clean. We enjoyed the breakfast which was a varied, delicious spread of the local cuisine.
Stayed 1 night in Dec 2024

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Receptionist was just lovely and very helpful.
Stayed 1 night in Jun 2024

8/10 Good

Laith, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
-

10/10 Excellent

Angeliani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Feb 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the quality. Very clean and pleasant rooms. Parking is additional $ but you can park for free on the street.
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Palome. The room was clean and comfortable and the bed was superb. I had a great nights sleep. The staff were also very friendly and helpful. I would definitely stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional staff

Exceptional staff. Extremely helpful and friendly. Lovely hotel with very good location.
Stayed 2 nights in May 2023

10/10 Excellent

Tomas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
El personal fantástico, igual la habitación!
Stayed 3 nights in Jan 2026

8/10 Good

Damien

Stayed 4 nights in Jan 2026

2/10 Terrible

Andre

Stayed 8 nights in Dec 2025

10/10 Excellent

Marika

Liked: Cleanliness, staff & service, amenities
Ihanan rauhallinen, siisti ja viihtyisä hotelli. Aamiainen oli todella hyvä. Kuntosalista plussaa.
Stayed 5 nights in Jan 2026

10/10 Excellent

Renata

Stayed 3 nights in Jan 2026

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
Quarto maravilhoso, localização perfeita, se quiser da para ir andando para a estação de esqui. So faltou a t.v se smart. E o banheiro poderia ser aquecido
Stayed 2 nights in Dec 2025

10/10 Excellent

Orlando

Liked: Cleanliness, amenities, property conditions & facilities
Excelente habitación
Stayed 2 nights in Dec 2025