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Apartamentos HG Tenerife Sur

3.0 star property
Family-friendly aparthotel connected to the convention centre in Arona with 2 outdoor swimming pools

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Photo gallery for Apartamentos HG Tenerife Sur

2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
Standard Apartment (Balcony/Terrace)
24-inch TV with satellite channels
Standard Apartment (Balcony/Terrace) | Private kitchen
Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • KitchenKitchenKitchen
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Avenida de Ámsterdam, 3, Los Cristianos, Arona, Tenerife, 38650
  • Popular LocationLos Cristianos Beach9 min walk
  • Popular LocationSiam Park4 min drive
  • Popular LocationPlaya de las Américas5 min drive
  • AirportTenerife (TFS-Tenerife South)14 min drive

Room options

View all photos for Standard Apartment (Balcony/Terrace)

Standard Apartment (Balcony/Terrace)

Standard Apartment (Balcony/Terrace)

Highlights

Furnished balcony
Free cots/infant beds
Kitchenette
Fridge
TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 1 Double Sofa Bed

View all photos for Double Room Single Use, 1 Single Bed

1 bedroom, desk, blackout curtains, iron/ironing board

Double Room Single Use, 1 Single Bed

Highlights

Furnished balcony
Kitchenette
Fridge
TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 30 sq m
  • Studio
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Studio, 1 Bedroom

Standard Studio, 1 Bedroom | Living area

Standard Studio, 1 Bedroom

Highlights

Furnished balcony
Free cots/infant beds
Kitchenette
Fridge
TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 30 sq m
  • Studio
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
Sol Arona Tenerife
Pool
Breakfast included
All-inclusive
Spa
3.7 out of 5, Good, (929)
The price is NZ$237
for 1 night
includes taxes & fees
16 May - 17 May
Sol Arona Tenerife

About the area

Arona

Apartamentos HG Tenerife Sur puts you in the heart of Arona, connected to the convention centre and within a 20-minute stroll of popular places like Los Cristianos Beach and Las Vistas Beach. Highlights at this family-friendly aparthotel include 2 outdoor swimming pools, and in-room kitchenettes and furnished balconies. .You can enjoy a TV with satellite channels, and each apartment features WiFi, a coffee/tea maker and a ceiling fan. In-room dining is easy with a kitchenette that comes equipped with a fridge and a stovetop. A hairdryer, a desk and a phone are also available. Limited housekeeping is available. .The buffet restaurant, Las Flores, serves international cuisine and is open for breakfast, lunch and dinner. Las Flores is the aparthotel's own bar. Enjoy the gym, sauna and kids' swimming pool as well as access to scooter/moped rentals. 1076 square feet (100 square metres) of event facilities include a meeting room and a conference centre. Added amenities include WiFi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available. There's also free parking nearby, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 3-property class Arona aparthotel include Siam Park and Fañabé Beach.
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What's nearby

  • Los Cristianos Beach - 9 min walk
  • Las Vistas Beach - 16 min walk
  • Siam Park - 4 min drive
  • Playa de las Américas - 5 min drive
  • Fañabé Beach - 7 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 14 min drive

Restaurants

  • Restaurante Pailebot - 8 min walk
  • The Vault Bar Tenerife - 4 min walk
  • PALMERA Coffee Brunch Tenerife sur - 6 min walk
  • Mercado la Pepa - 6 min walk
  • Panaria - 6 min walk

About this property

Entire place

Apartamentos HG Tenerife Sur

Family-friendly aparthotel connected to the convention centre in Arona with 2 outdoor swimming pools
Apartamentos HG Tenerife Sur offers its guests 2 outdoor swimming pools, a sauna, a fitness centre, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee.

Event space at this aparthotel measures 1076 square feet (100 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Apartamentos HG Tenerife Sur.

This 3-star Arona aparthotel is smoke free.

  • 189 guestrooms or units
  • 5 buildings
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Built in 1983
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Apartamentos HG Tenerife Sur offers 189 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Rooms open to furnished balconies. Televisions come with premium satellite channels. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include baths or showers and bidets.

This Arona aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

Languages

English, French, German, Italian, Spanish

Property amenities

Beach

  • Near the beach
  • Beach umbrellas
  • Beach sunloungers

Pool/Spa

  • 2 outdoor pools
  • Massage
  • Pool umbrellas
  • Sauna

Internet

  • Available in the apartment: WiFi (EUR 5 per day)
  • Available in some public areas: WiFi (EUR 5 per day)

Parking and transport

  • No on-site parking available
  • Free off-site parking
  • On-site car hire

Restaurants on site

  • Las Flores
  • Las Flores

Kitchenette

  • Fridge
  • Stovetop
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee: EUR 8 for adults and EUR 4 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathroom

  • 1 bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • 24-inch TV with satellite service
  • Pool or billiards table

Outdoor areas

  • Furnished balcony
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk
  • Conference centre (1076 square feet of space)

Comfort

  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Safe (surcharge)

Location highlights

  • Connected to the convention centre
  • Connected to a shopping centre
  • Near the ocean
  • Near the sea
  • Near the boardwalk
  • Near the airport
  • In the city centre
  • In a village

Things to do

  • Fitness centre
  • Racquetball/squash on site
  • Scooter/moped hire on site
  • Bike hire on site
  • Ecotours nearby
  • Whale watching nearby
  • Sailing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Surfing/body boarding nearby
  • Mountain biking nearby
  • Wildlife and game drive nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 189 rooms
  • 5 buildings
  • Built in 1983
  • Access via exterior cooridors

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 4 for children
  • Fee for in-room wireless Internet: EUR 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per day (rates may vary)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. Contactless check-out is available.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Apartamentos HG Tenerife Sur
Apartamentos HG Tenerife Sur Aparthotel
Apartamentos HG Tenerife Sur Aparthotel Arona
Apartamentos HG Tenerife Sur Arona
HG Sur
HG Sur Tenerife
HG Tenerife
HG Tenerife Sur
Tenerife Sur
Apartamentos HG Tenerife Sur Hotel Arona
Apartamentos HG Tenerife Sur Hotel
Apartamentos HG Tenerife Sur Apartment Arona
Apartamentos HG Tenerife Sur Apartment
Apartamentos HG Tenerife Sur Arona
Apartamentos HG Tenerife Sur Aparthotel
Apartamentos HG Tenerife Sur Aparthotel Arona

Frequently asked questions

What is the cancellation policy at Apartamentos HG Tenerife Sur?

Apartamentos HG Tenerife Sur offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Apartamentos HG Tenerife Sur?

Yep, Apartamentos HG Tenerife Sur is a short 9-minute walk from Los Cristianos Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does Apartamentos HG Tenerife Sur have a pool?

Apartamentos HG Tenerife Sur has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Apartamentos HG Tenerife Sur a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Apartamentos HG Tenerife Sur.

Does Apartamentos HG Tenerife Sur serve breakfast?

Sure does, buffet brekkie is available at Apartamentos HG Tenerife Sur.

Is there a free airport shuttle available at Apartamentos HG Tenerife Sur?

No, Apartamentos HG Tenerife Sur does not offer an airport shuttle service.

Is there a bar or restaurant at Apartamentos HG Tenerife Sur?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Apartamentos HG Tenerife Sur?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Apartamentos HG Tenerife Sur?

No, pets are not allowed.

Apartamentos HG Tenerife Sur Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 86 out of 447 reviews" "
Rating 8 - Good. 216 out of 447 reviews" "
Rating 6 - Okay. 105 out of 447 reviews" "
Rating 4 - Poor. 27 out of 447 reviews" "
Rating 2 - Terrible. 13 out of 447 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

julian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2024

6/10 Okay

Anthony

Stayed 6 nights in Dec 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Tenerife
Tidy apartment beds were comfy. Nice balcony view out to the pool area. Staff were nice and friendly my only complaint was our check in was slightly delayed. Overall a decent stay would use again.
Stayed 3 nights in Nov 2023

8/10 Good

David

Liked: Room comfort
Stayed 8 nights in Aug 2023

4/10 Poor

amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff rude and not helpful at all
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Never again
Well after arriving at a hotel I stayed at a few years ago, I was really surprised as how down hill it’s gone. We arrived and we’re greeted by a very grumpy chap who asked for our passports and once he’d finished with them, they were threw them under the glass back at us. We had a room on the 2nd floor overlooking the main road opposite our the Christian Sur. The room had a very cheesy smell and once I opened the fridge, it smelt like a fisherman’s bait box which had contained maggots in. It stunk to high heaven and there’s no way I’d store butter / bread in there as it would contaminate everything. The bathroom was absolutely vile, I’ve taken photos of the toilet, shower and sink, all of which seem to have dodged the cleaners since 2000. The toilet was stained and dark in colour, the bathroom tiles had stains on and then the sink had ring marks on from where someone has had their false teeth in a glass overnight. Oh there’s a welcome tray in the bathroom which is also filthy. The ceiling fan in the tv room made a horrible clicking for the duration of my stay whilst being used, but the icing on the cake was on the lastnight, even that had given up the will to function anymore, it decided to come off its mounting as I was watching tv and ended up being suspended by two wires. Having already spoken to reception about previous issues, the staff weren’t bothered about anything apart from taking your money from you. I’ve taken plenty of photographs
Stayed 8 nights in Jun 2023

8/10 Good

Marín

Business traveller
Liked: Cleanliness, room comfort
comment
The stay was great and the guy in the lobby Zeben (I think was his name) Was absolutely fantastic. He was kind very willing to help with everything, friendly, just perfect. I like the stay and would choose this hotel again and reccomend it. BUT the internet connection was aweful, and there was NO internet in my room, and not possible to do anything about it. And the premium internet was broke. So the work we had to take care off, over the internet was not possible which was very unfortunate because we trusted that we could use the internet connection. So until the internet will be available and good we can not come back to this fantastic hotel
Stayed 7 nights in May 2023

8/10 Good

steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms look a little bit tired but overall the place is a great place to stay, the pool is fabulous & in a good location, would stay again
Stayed 6 nights in May 2023

8/10 Good

Julie

Liked: Cleanliness
Very clean but dated
The apartment was very clean as were all communal areas. The staff were helpful and any reported bits of maintenance issues were fixed immediately. The furnishings in the apartment lounge need an update as they are reaching the end of their life and are worn and dated.
Stayed 7 nights in May 2023

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quite clean and generally condition of the hotel
Stayed 7 nights in May 2023