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Cleopatra Palace Hotel

4.0 star property
Beachfront resort with bars/lounges and spa services

Photo gallery for Cleopatra Palace Hotel

View from room
Breakfast served
Massages
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Spa
  • Parking included
The current price is NZ$351
includes taxes & fees
17 July - 18 July

Explore the area

Map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660
  • Playa de las Américas
    ‪10 min walk‬
  • Los Cristianos Beach
    ‪17 min walk‬
  • Veronicas Strip
    ‪17 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪15 min drive‬

Room options

View all photos for Standard Room (2 Adults)

1 bedroom, minibar, in-room safe, desk

Standard Room (2 Adults)

8.4 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Private bathroom
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Standard Room, Pool View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Private bathroom
Shower/bath combination
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Private Pool (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Superior Double Room, Private Pool (2 adults and 1 child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private pool
Air conditioning
TV
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double or Twin Room, Sea View (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room, Sea View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Suite (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Private bathroom
Shower/bath combination
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Private Pool

1 bedroom, minibar, in-room safe, desk

Superior Double Room, Private Pool

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Balcony
Private pool
Air conditioning
TV
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (Doble)

1 bedroom, minibar, in-room safe, desk

Suite (Doble)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Pool View

1 bedroom, minibar, in-room safe, desk

Standard Room, Pool View

8.8 out of 10
Excellent
(11 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Private bathroom
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, Sea View

1 bedroom, minibar, in-room safe, desk

Standard Room, Sea View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Private bathroom
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Arona

At Cleopatra Palace Hotel you'll be within just a 10-minute stroll of popular attractions like Las Vistas Beach and Playa de las Américas. Highlights at this beachfront resort include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The buffet restaurant, Buffet Cleopatra, is open for breakfast. Pool Bar is the resort's own bar. Spend the day at the beach and enjoy the on-site Hot tub, kids' swimming pool and pool loungers. A conference centre and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, spa services and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 4-property class Arona resort, attractions include Siam Park and Los Cristianos Beach.
View more Resorts in AronaOpens in a new window

What's nearby

  • Las Vistas Beach - 7 min walk - 0.6 km
  • Playa de las Américas - 10 min walk - 0.9 km
  • Los Cristianos Beach - 17 min walk - 1.5 km
  • Veronicas Strip - 17 min walk - 1.5 km
  • Siam Park - 4 min drive - 1.9 km

Getting around

  • Tenerife (TFS-Tenerife South) - 20 min drive

Restaurants

  • ‪Hard Rock Cafe Tenerife - ‬1 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Cafetería Plaza - ‬3 min walk
  • ‪Bianco Ristorante - ‬2 min walk
  • ‪Mamma Mia - ‬1 min walk

About this property

Cleopatra Palace Hotel

Beachfront resort with bars/lounges and spa services
Cleopatra Palace Hotel offers its guests a kids' pool, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi.

There's an onsite business centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Cleopatra Palace Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Arona resort is smoke free.

  • 431 guestrooms or units
  • 4 levels
  • 3 buildings
  • 2 bars or lounges
  • Built in 1996
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Cleopatra Palace Hotel offers 431 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Arona resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, French, German, Italian, Russian, Spanish

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4.1 out of 5, Very good, 1,001 reviews
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includes taxes & fees
10 July - 11 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Hall
  • Buffet Cleopatra
  • Pool Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Piano
  • Tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1996
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona

Frequently asked questions

What is the cancellation policy at Cleopatra Palace Hotel?

Cleopatra Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cleopatra Palace Hotel?

As of 26 Jun 2025, prices found for a 1-night stay for 2 adults at Cleopatra Palace Hotel on 17 Jul 2025 start from NZ$351.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cleopatra Palace Hotel?

Yep, Cleopatra Palace Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Cleopatra Palace Hotel?

Yep, Cleopatra Palace Hotel is a short 6-minute walk from Las Vistas Beach. Fun beach activities include surfing, snorkelling and body boarding. You can also find boat tours.

Is there a spa on site at Cleopatra Palace Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Cleopatra Palace Hotel have a pool?

Cleopatra Palace Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Cleopatra Palace Hotel?

Cleopatra Palace Hotel features an outdoor pool, 1 hot tub and 2 bars.

What makes Cleopatra Palace Hotel a romantic place to stay?

1 hot tub and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Cleopatra Palace Hotel.

Is there a free airport shuttle available at Cleopatra Palace Hotel?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Cleopatra Palace Hotel?

Yep, they've got a beach bar and an onsite restaurant.

What time are check-in & check-out at Cleopatra Palace Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Cleopatra Palace Hotel?

No, only service animals are allowed.

Cleopatra Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 573 out of 1000 reviews
Rating 8 - Good. 325 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
Very good, rooms are s bit dated and could do with an upgrade
Stayed 3 nights in Feb 2025

10/10 Excellent

Bernard

Liked: Cleanliness
Stayed 4 nights in Mar 2025

2/10 Terrible

Pawel

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 2-night stay

Stayed here some years ago, so knew the local. We only popped to Tenerife for 2 nights (yes, it’s perfectly doable as a short break). We had a 3rd floor room with sea view. Bed was comfy and lovely view. Would recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Hotel

The hotel is superb throughout, immaculately clean. Certain areas are a bit dated but the hotel is stunning through out especially the main dining areas. Location excellent, staff are brilliance and you are well looked after.
Stayed 10 nights in Feb 2025

8/10 Good

Antony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Whilst we were very happy with our stay I did feel the room itself is a little tired, water damaged furniture and poorly positioned television which was old and had less than 6 English channels that actually received a signal.
Stayed 14 nights in Feb 2025

10/10 Excellent

Thomas

Stayed 4 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Kyle

Stayed 2 nights in Jan 2025

10/10 Excellent

julian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a class hotel and excellent location really can’t praise it enough special mention to Julia at reception who was an absolute diamond and very helpful during our stay
Stayed 3 nights in Jan 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room and breakfast

Stayed for 6 nights. Used hotel several times before and always enjoyed our stay.
Stayed 6 nights in Jan 2025

8/10 Good

Margaret Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel but a bit tired in places. We moved from one side to the other and that was better. Very very good value nevertheless
Stayed 7 nights in Jan 2025

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel we stayed over Christmas and was wonderful can not fault this hotel. We can not wait to come back after they have done the refurbishment :)
Stayed 7 nights in Dec 2024

10/10 Excellent

Mark

Stayed 2 nights in Jan 2025

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

J C

Liked: Cleanliness, staff & service, room comfort

A bit tired, room needs redecorating

Lovely location and impressive communal areas. However the room itself was very worn and needs new furniture. Many scuffed or broken parts. Breakfast amazing, varied and well presented.
Stayed 4 nights in Jan 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2025

2/10 Terrible

Connor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Straight in… then straight out!!

We booked this hotel for 2 nights to extend our holiday. We had just came from the Hard Rock Hotel which was Amazing! However we wanted to be more local to everything so we booked the Cleopatra from the reviews-which are currently very good, I think these reviews were written in the 1980s as this hotel is VERY outdated. Oliver greeted us at reception who was absolutely amazing, what a kind and professional man. We explained everything with the sister hotels, food recommendations and explained the maps of the hotel throughly. Upon going to the room me and my partner were distraught!! Very outdated, small television which was probably made in 2002, artex walls and ceiling which look like they have been painted over about 100 times. Dry poo on the bidet!!! We immediately went down to by the pool which was empty, went into the sister hotel which was the Mediterranean, we were immediately blown away with the difference in the quality of everything!!! So within an hour we had checked in and checked out of the Cleopatra and moved into the Mediterranean for a 28 euro additional fee. If you're old fashioned stay here If you're not-don't
Stayed 2 nights in Jan 2025

10/10 Excellent

Kemi

Liked: Cleanliness, staff & service, room comfort

Cleopatra hotels

Very clean hotel, staff are friendly and helpful. I will definitely come back to this hotel and recommend it to friends and family
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay and I will definitely return for my next holiday. The staff is very friendly, and the service is excellent. The location is right in the middle of everything, as well as being ocean front. I enjoyed every minute of my time there.
Stayed 3 nights in Jan 2025

10/10 Excellent

Xxandr, Amsterdam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely book here again when coming to Tenerife.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great Location

Nice hotel, all staff really friendly, great location near to beach.
Stayed 5 nights in Jan 2025