Aparthotel

Gran Oasis Resort

4.0 star property

Photo gallery for Gran Oasis Resort

2 bars/lounges, gastropub, lobby lounge
Breakfast, lunch and dinner served
A spacious indoor area with a pool view, featuring a large fountain, multiple seating areas, and lush greenery.
A resort pool area with multiple pools, lounge chairs, and palm trees.
A spacious lounge area with wicker furniture, a central coffee table, and potted plants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Laundry room
The current price is NZ$420
includes taxes & fees
13 July - 14 July

Explore the area

View map
Calle Meandro, s/n, Playa de las Americas, Arona, Tenerife, 38650
  • Place, Golf Las Americas
    ‪10 min walk‬
  • Place, Veronicas Strip
    ‪5 min drive‬
  • Place, Las Vistas Beach
    ‪7 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪11 min drive‬

Room options

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Murphy Bed
  • Free Wi-Fi

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Murphy Bed
  • Free Wi-Fi

Family Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 4 Single Beds
  • Free Wi-Fi

Family Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 4 Single Beds
  • Free Wi-Fi

Family Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Family Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 4 Single Beds
  • Free Wi-Fi

Family Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Family Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds OR 2 Single Beds
  • Free Wi-Fi

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

Suite, 1 Bedroom, Golf View

  • Golf view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Golf View

  • Golf view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Murphy Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Golf View

  • Golf view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Murphy Bed
  • Free Wi-Fi

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About the area

Arona

A family-friendly stay in Arona awaits you at Gran Oasis Resort. You'll be within a 10-minute walk of Golf Las Americas and 2.3 km (1.4 mi) from Siam Park. Highlights at this aparthotel include 2 outdoor swimming pools, 2 bars/lounges and a full-service spa. .You can enjoy a plasma TV with satellite channels, and each apartment features free WiFi, a furnished balcony or patio and a sitting area. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. A coffee/tea maker, in-room massages and a ceiling fan are also available. .A day of pampering can include hot stone massages, sports massages and facials along with reflexology and mani/pedis. The buffet restaurant, Veranda, serves international cuisine and is open for breakfast, lunch and dinner. Pool Bar is the aparthotel's own gastropub, serving drinks along with brunch and lunch. Enjoy the 24-hour gym and kids' swimming pool as well as access to bike hire and a playground. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also self parking, along with the convenience of a free beach shuttle. .Within a 30-minute walk of this 4-property class Playa de las Américas aparthotel, attractions include Veronicas Strip and Playa de las Américas.

What's nearby

  • Golf Las Americas - 10 min walk - 0.9 km
  • Veronicas Strip - 5 min drive - 3.4 km
  • Estadio Antonio Domínguez Alfonso - 6 min drive - 3.4 km
  • Los Cristianos Beach - 7 min drive - 2.3 km
  • Las Vistas Beach - 7 min drive - 2.7 km

Getting around

  • Tenerife (TFS-Tenerife South) - 13 min drive

Restaurants

  • ‪Todo Tapas - ‬15 min walk
  • ‪El primero resto bar - ‬16 min walk
  • ‪Telepizza - ‬15 min walk
  • ‪thairico - ‬15 min walk
  • ‪Cafeteria Casa Goyo - ‬14 min walk

About this property

Gran Oasis Resort

Some rates at Gran Oasis Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Gran Oasis Resort offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Gran Oasis Resort. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. For a fee, parking is available.

This 4-star Arona aparthotel is smoke free.

  • 206 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Gran Oasis Resort offers 206 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Accommodation at this 4-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include a bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch plasma televisions come with satellite channels. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include hot stone massages, sports massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Property amenities

Beach

  • Beach nearby
  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • Facials
  • Full-service spa
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free shopping centre shuttle
  • Theme park shuttle (surcharge)
  • Car hire
  • Covered parking on site (EUR 15 per day)
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's pool
  • Free cot
  • Playground

Restaurants on site

  • Bar Hall
  • Pool Bar
  • Snack Bar
  • Taste
  • Veranda

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch plasma TV with satellite channels

Outdoor areas

  • Furnished balcony/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Grocery/convenience store
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Jet skiing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 206 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 38.5 per vehicle (one-way)
  • Covered self-parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

Property Registration Number A-38-4-0055300

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Gran Oasis Arona
Gran Oasis Resort Arona
Gran Oasis Resort Arona
Gran Oasis Resort Aparthotel
Gran Oasis Resort Aparthotel Arona

Frequently asked questions

What is the cancellation policy at Gran Oasis Resort?

Gran Oasis Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gran Oasis Resort?

As of 1 Jul 2026, prices found for a 1-night stay for 2 adults at Gran Oasis Resort on 13 Jul 2026 start from NZ$420, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gran Oasis Resort?

Yep, Gran Oasis Resort has a covered self car park for EUR 15 per day. A self car park is also available, for a fee.

Are there any beaches close to Gran Oasis Resort?

The closest beach to Gran Oasis Resort is Playa de las Américas (2.1 km).

Is there a spa on site at Gran Oasis Resort?

Yep, there is an onsite spa at Gran Oasis Resort. You'll enjoy heaps of services like facials and hot stone massages.

Does Gran Oasis Resort have a pool?

Gran Oasis Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Gran Oasis Resort?

Gran Oasis Resort features 2 outdoor pools, a full-service spa and 2 bars.

What makes Gran Oasis Resort a romantic place to stay?

Poolside dining, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Gran Oasis Resort.

Is Gran Oasis Resort family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Gran Oasis Resort is a hit with families.

Is there a free airport shuttle available at Gran Oasis Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Gran Oasis Resort?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Gran Oasis Resort?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Gran Oasis Resort?

No, only service animals are allowed.

Is there a golf course on site at Gran Oasis Resort?

There is a golf course next to Gran Oasis Resort.

Gran Oasis Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 87 out of 186 reviews
Rating 8 - Good. 71 out of 186 reviews
Rating 6 - Okay. 19 out of 186 reviews
Rating 4 - Poor. 7 out of 186 reviews
Rating 2 - Terrible. 2 out of 186 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, communication
Spotless room, excellent facilities, lots of grounds staff keeping the complex clean, heated pools in February- great stay and looking forward to visiting again
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Kelly

Lovely hotel, little out of the way from most things.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Adam F Di

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall, very nice resort that was family oriented. The food was just mediocre - most dishes lacked flavor and the variety could have been better.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, room comfort, communication

Nice propertu

Great property and lovely location. Right next to golf etc with a good supermarket on site. About €10 away from the main strip and beach etc
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Hugh

Liked: Cleanliness, amenities, communication
All the staff were fantastic and friendly, especially the hard so but happy team in the restaurant!! The rooms were tired and basic but ok, air con was ok! The property is at the edge of both las americas and los christianos so costs about €8-10 each way in a taxi. Main pool absolutely Baltic but middle one fantastic hence the beds all going by 8am!!
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Paramjit

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely 4 Star hotel, air conditioning provides a nice chill during the mid day sun. Decor very nice and very clean, the room smell nice and are over two floors with beds provided in both. The only negative whilst checking bed sheets in one of the beds a crockroach crawled out of the sheets - this probably happened whilst the room was being aired or came in with the sheets. The breakfast is good but dishes could be cleaned.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Bill

Liked: Cleanliness, amenities, property conditions & facilities, communication
The resort is beautiful and the room was gorgeous (we had a 2-level with a kitchen, which was nice even though we went with AI). The food at the buffet was delicious with a lot of options, I would have preferred an a la mode restaurant on site for some variety, but what is there is excellent. The activities staff are wonderful (all the staff were wonderful, actually!), but the games room was lacking (broken machines, missing billiards balls, etc.). Easy to get a lounge chair. Well appointed amenities. Overall, it was a perfectly relaxing holiday. I would certainly go back.
Stayed 3 nights in May 2023
Verified

8/10 Good

Suvi

Liked: Cleanliness, room comfort, communication
Hieno ja siisti hotelli. Kaksikerroksinen huoneisto ilmastoinnilla oli todella kiva. Vuodevaatteet hyvät. Aamiainen, lounas ja päivällinen todella hyvä ja monipuolinen, juomat sisältyvät hintaan, joka oli plussaa. Lapsille monta uima-allasta. Ainoa miinus on sijainti, koska kaukana rannasta ja palveluista. Mercadona löytyy onneksi 1 km kävelymatkan päästä.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, room comfort, communication
Die Anlage, die Zimmer und der Pool sind schön und gepflegt. Das einzige Problem ist jeweils das Frühstücksbuffet welches nicht allzu gut unterhalten war. Viele Produkte waren schnell nicht mehr verfügbar oder nicht nachgefüllt. In diesem Bereich besteht Verbesserung.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Larissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wunderbare warme Pools, toller neuer Wasserpark für kleinere Kinder. Ganz tolles Personal, alles sehr gepflegt und sauber. Wir waren begeistert!
Stayed 6 nights in Feb 2025
Verified

8/10 Good

Emma

Liked: Cleanliness, room comfort, communication
Bra boende för familj då vi hade en lgh med 2 våningar. Bra sängar och sköna kuddar. Köket va ingen höjdare. Det fanns inte heller så mycket sittmöbler inne. Frukosten inget att ha. Skralt med utbud.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Emilio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Un poco alejado del centro de playa de la Américas
Stayed 4 nights in Feb 2024
Verified

6/10 Okay

Dr Miguel

Liked: Cleanliness, room comfort, communication

Fint sted for kort opholdt

Fint for kort opholdt og børn venligt
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Veli-Matti

Liked: Cleanliness, amenities, property conditions & facilities, communication
Upea paikka, kauniisti sisustettu. Siisti. Ystävällinen, mukava ja huumorintajuinen henkilökunta. Paljon ohjelmaa hotellillakin, jos olisi siellä viettänyt päivänsä. Muutamana päivänä aamupalalta puuttui tiettyjä tarjoiluja, mutta nekin varmaan vain siksi, että oli niin paljon majoittujia.
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

jarmo juhani

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todella viihtyisä ja hyvin pidetty majoituspaikka, all inclusive loistava valinta pienestä lisähinnasta
Stayed 7 nights in Jun 2022
Verified

10/10 Excellent

Olufunmilayo

Liked: Amenities, property conditions & facilities, communication
The property itself was great, clean and comfortable beds and good facilities. The rooms were huge and well equipped with self catering needs. The location of the hotel was quiet and only a walking distance into Playa de las Americas. Would definitely like to stay here again.
Stayed 5 nights in May 2022
Verified

10/10 Excellent

Expedia

Liked: Cleanliness, room comfort, communication

Great family resort

Great hotel, very clean, heated pools, excellent breakfast and attention to detail throughout. Rooms are well equipped with everything you need.
Stayed 6 nights in Feb 2022
Verified

8/10 Good

Daniel

Liked: Cleanliness
Séjour très agréable. Propreté impeccable. Petit déjeuner moyen mais bon rapport qualité prix d'un point de vue général.
Stayed 7 nights in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very efficient front off desk. I can’t thank him enough for helping me with my paperwork. Lovely hotel. Beautiful duplex.
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Fantastic family resort

Fantastic covid safe stay with a huge 2 storey apartment with a balcony on each floor. We had such a lovely time we extended our stay by 3 days and the hotel gve a great deal and ensured we could keep the same apartment
Stayed 4 nights in Oct 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Nice for a couple together but not for a family.

Nice hotel complex with apartments however not great for sharing for more than 2 people. The extra beds in the open plan living room are very comfortable and a lack of space to use them and store luggage as well. Avoid all inclusive deal as the food is not very good.
Stayed 7 nights in Dec 2020
Verified

6/10 Okay

Damien

Liked: Room comfort
Disliked: Cleanliness, communication

Bon potentiel mais prestations médiocres

Plusieurs points négatifs pendant ce séjour : Ménage pas fait alors qu'il était précisé que le ménage était effectué chaque jour. Seules les serviettes étaient changées, le sol laissé en piteux état, femmes de ménage qui n'avaient pas d'aspirateur et des cheveux et poils étaient sans cesse retrouvés. Après de multiples demandes d'amélioration à ce sujet, rien n'a changé au fil des 3 semaines passées sur place, nous avons dû acheter le matériel pour faire nous même notre ménage... De plus les appartements sont équipés d'un ballon d'eau chaude de 50 litres donc, si vous êtes nombreux ou adeptes de longues douches, fuyez ! Sans parler de la coupure générale d'électricité que nous avons subie pendant plus de 12 heures, avec pour seul dédommagement proposé suite à réclamation qu'un petit déjeuner.... Donc plutôt déçus de la prestation de cet hôtel dans l'ensemble. Pourtant, les appartements sont spacieux, bien aménagés et dans un cadre sympa, il y avait beaucoup mieux à faire en se donnant un peu de peine ! Dommage....
Stayed 9 nights in Dec 2020
Verified

6/10 Okay

Wayne

Liked: Cleanliness
Disliked: Communication

An honest opinion.

Not for us. Great for kids, teenagers and families. Not for the middle aged and older. No Porters and we had to climb 62 stairs to get to our room. Room was great. A/C inadequate, might as well not been there. Room No 23. Too many Sunbeds crammed around 2 small pools, far too claustrophobic for us, awful! Food could have been much better. Staff were awesome.
Stayed 1 night in Nov 2020
Verified

4/10 Poor

Wayne

Liked: Cleanliness, room comfort

An honest opinion.

Not for us, a middle aged couple, very well travelled. Just too many kids and families for us. Two small pools with Sunbeds crammed around them, awful. Food could have been better but could have been worse. Room was up 62 steps and no Porters!! Not good when you’re nearly 60. Staff were brilliant, couldn’t fault them. No complaints with the room, a junior suite with a downstairs bedroom. Far too busy for us but fabulous for families and teenagers.
Stayed 1 night in Nov 2020
Verified

8/10 Good

AMANDA

Liked: Room comfort, communication

Goid

Lovely property. 5 euros taxi into town. Had to ask them to clean apartment again as hadn’t been cleaned properly
Stayed 3 nights in Oct 2020