"The location was very convenient for us and it was clean but the dining service in the restaurant in the evening was poor and there was no fridge in t ... " More
The restaurant, Le 58, is open for breakfast, lunch, and dinner. 11248 square feet (1045 square meters) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a gym, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking.
Sights within a 10-minute walk of this 4-star Arras hotel include Arras Hotel de Ville and Grand Place.
26 Sep. 2023 by Marjorie - Chef de réception
Dear Julie,Thank you for taking the time to share your experience.We are glad that you enjoyed the location. Fridges are in the privilege rooms but we can store your goods in our fridges on request.We are sorry about the dinner and will inform the chef. We thank you agin and hope to see you again at Mercure Arras. Sincerely
19 Jun. 2023 by Marjorie - Chef de réception
Dear Karen,Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and we hope to see you again soon at Mercure Arras.Sincerely.
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 8 meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 11248 square feet (1045 square meters) and includes a conference center. A fitness center, a library, and multilingual staff are also featured at the business-friendly Mercure Arras Centre Gare. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Mercure Arras Centre Gare was completed in December 2019. This Art Deco Arras hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces) , Free parking nearby
Mercure Arras Centre Gare offers 98 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers. This Arras hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Le 58 - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.