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DoubleTree by Hilton Asheville Downtown

4.0 star property
Hotel with 2 restaurants, 4-minute walk to Harrah's Cherokee Center - Asheville

Photo gallery for DoubleTree by Hilton Asheville Downtown

Meeting facility
Exterior
Lobby
Rooftop terrace
Suite, 1 King Bed (Groom) | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$226
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
199 Haywood St, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Place, Downtown Market Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(57 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Mobility & Hearing, Bathtub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner

Room, 1 King Bed, City View, Corner

Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

42-inch TV with cable channels, MP3 dock

Room, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(23 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Groom)

Suite, 1 King Bed (Groom)

Suite, 1 King Bed (Groom)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bridal)

Suite, 1 King Bed (Bridal)

Suite, 1 King Bed (Bridal)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 67 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 67 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View (2 Rooms)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mountain View (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 67 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(34 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View | View from room

Room, 2 Queen Beds, Mountain View

8.6 out of 10
Excellent
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 36 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Corner King Room With City View

  • Sleeps 4

1 King Mob/Hear Access Roll In Shower

  • Sleeps 4

1 King Mobility/Hearing Access Tub High Floor

  • Sleeps 4

Two-Room King Suite With Mountain View

  • Sleeps 4

View all photos for 2 Qns Mobility/Hearing Access Tub High Floor

Bathroom

2 Qns Mobility/Hearing Access Tub High Floor

  • Sleeps 6

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 6

King Room With Mountain View

  • Sleeps 4

King Room

  • Sleeps 4

Mountain View Room With Two Queen Beds

  • Sleeps 6

2 Queen Beds Room

  • Sleeps 6

Two Queen Beds-High Floor

  • Sleeps 6

2 Queens Mobility/Hearing Access Tub

  • Sleeps 6

King Room-High Floor

  • Sleeps 4

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Property amenity

Aloft Asheville Downtown

Downtown Asheville
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 1,013 reviews
The price is NZ$232
includes taxes & fees
18 Jan - 19 Jan 2026
Aloft Asheville Downtown

About the area

Asheville

DoubleTree by Hilton Asheville Downtown places you in the centre of Asheville, within a short 5-minute stroll of Harrah's Cherokee Center - Asheville and Grove Arcade. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an indoor swimming pool. .The Montford Rooftop Bar serves American cuisine and is open for dinner. Enjoy the 24-hour gym and pool loungers. 2020 square feet (188 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Downtown Asheville hotel include Downtown Market Asheville and Altamont Theater.

What's nearby

  • Harrah's Cherokee Center - Asheville - 4 min walk - 0.4 km
  • Grove Arcade - 5 min walk - 0.4 km
  • Downtown Market Asheville - 6 min walk - 0.6 km
  • Wicked Weed Brewing - 12 min walk - 1.0 km
  • The Orange Peel - 12 min walk - 1.1 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Shakey’s - ‬4 min walk
  • ‪Battery Park Book Exchange And Champagne Bar - ‬4 min walk
  • ‪Soprana Rooftop Cucina - ‬1 min walk
  • ‪Carmel's Kitchen & Bar - ‬5 min walk
  • ‪The Bier Garden - ‬5 min walk

About this property

DoubleTree by Hilton Asheville Downtown

Hotel with 2 restaurants, 4-minute walk to Harrah's Cherokee Center - Asheville
DoubleTree by Hilton Asheville Downtown offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 2020 square feet (188 square metres) and includes conference space. A rooftop terrace, a vending machine, and concierge services are also featured at the business-friendly DoubleTree by Hilton Asheville Downtown. Parking is available for a fee.

This 4-star Asheville hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2020 sq ft of conference space
  • 188 sq. m of conference space
  • Built in 2015
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Coffee shop
DoubleTree by Hilton Asheville Downtown offers 140 air-conditioned accommodations with MP3 docking stations and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Suite, 2 Bedrooms
Hotel Indigo Asheville Downtown by IHG
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,005 reviews
The price is NZ$222
includes taxes & fees
5 Jan - 6 Jan 2026
Hotel Indigo Asheville Downtown by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (USD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • The Dogwood Cafe
  • The Montford Rooftop Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,020 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • In a provincial park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 12 for children
  • Uncovered self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Asheville/downtown Hotel Asheville
Hyatt Place Asheville/downtown Hotel
Hyatt Place Asheville/downtown Asheville
Hyatt Place Asheville/downtown
Doubletree By Hilton Asheville
Hyatt Place Asheville/Downtown
DoubleTree by Hilton Asheville Downtown Hotel
DoubleTree by Hilton Asheville Downtown Asheville
DoubleTree by Hilton Asheville Downtown Hotel Asheville

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Asheville Downtown?

DoubleTree by Hilton Asheville Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Asheville Downtown?

As of 31 Dec 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Asheville Downtown on 4 Jan 2026 start from NZ$226.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Asheville Downtown?

Yep, DoubleTree by Hilton Asheville Downtown has a secured uncovered self car park with in/out privileges for USD 25 per night. A self car park is also available, for a fee.

Does DoubleTree by Hilton Asheville Downtown have a pool?

DoubleTree by Hilton Asheville Downtown has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at DoubleTree by Hilton Asheville Downtown?

DoubleTree by Hilton Asheville Downtown features an indoor pool, 2 restaurants and 2 bars.

What makes DoubleTree by Hilton Asheville Downtown a romantic place to stay?

Al fresco dining and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Asheville Downtown.

Does DoubleTree by Hilton Asheville Downtown serve breakfast?

Sure does, buffet breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Asheville Downtown?

No, DoubleTree by Hilton Asheville Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Asheville Downtown?

Yep, you can grab a meal at DoubleTree by Hilton Asheville Downtown's onsite restaurant that serves American cuisine.

What time are check-in & check-out at DoubleTree by Hilton Asheville Downtown?

Check-in begins at 3:00 PM. Check-out time is noon.

DoubleTree by Hilton Asheville Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leonel

Stayed 2 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Limited restaurant menu and they do not provide a free breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Juan

Disliked: Property conditions & facilities
Once the Hilton wide key entry problem was resolved our’s continued being an issue. A very kind and patient service /maintenance person came to look explaining the deadbolt was not retracting fully. Its time me to remodel, run down and tired facilities. Please look at the toilet in 613, it a travesty. I had swore I would not fill this marketing , blow stem review and here I am. With huge corporate review subcontractor nothing will ever get addressed. The breakfast is convenient while very low quality, I would be embarrassed really. Running on a brand can only last so long. I really was a fan, but realize the standards have fallen Accros the board. Be well ! Juan and Lori
Stayed 2 nights in Sep 2025

4/10 Poor

Allison

Stayed 2 nights in Sep 2025

10/10 Excellent

Adam

Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Stayed 1 night in Sep 2025

8/10 Good

Ulrike E

Business traveller
Liked: Staff & service, property conditions & facilities
Great views from the room. The sheets were clean, but the carpet and other furniture surfaces were not. The door of my room malfunctioned throughout my stay.
Stayed 4 nights in Sep 2025

8/10 Good

Amie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazingly helpful. Love those cookies!!!!! If you are on the mountain side it is a bit noisy from the highway
Stayed 3 nights in Sep 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful friendly Staff!!
Stayed 2 nights in Sep 2025

8/10 Good

Lauren

Stayed 1 night in Sep 2025

10/10 Excellent

Jamie

Stayed 2 nights in Sep 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!
Stayed 3 nights in Sep 2025

10/10 Excellent

Sydney

Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Stayed 3 nights in Sep 2025

10/10 Excellent

Dale, Fairfax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave in room. Rest of room was great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff& very kind.
Stayed 1 night in Sep 2025

6/10 Okay

Jasmine

Liked: Cleanliness, amenities
Disliked: Staff & service
Overall, I don’t feel it is a 4-star hotel. When I checked in on 9/14/2025, the front desk staff was not that welcoming, and she was on her phone often, so she didn’t provide us with water bottles and cookies when we checked in. I thought it might differ from the other DoubleTree hotels. Then I saw the other staff offering the guests water bottles and cookies, and then I knew the person might think Asians don’t eat cookies.
Stayed 3 nights in Sep 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars, will stay there next time I’m in town

I had zero issues while there. Room was clean and spacious, the blackout shades had me sleeping till noon. Front desk was friendly and helpful. Only thing that would make it better would be having the bar stay open till midnight and have breakfast included but there’s a lot of other options in walking distance from the hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay, convenient location~

Very clean and comfortable. Had trouble with a thermostat and coffee pot not working, and they addressed and fixed right away. That makes such a difference. Hotel is close to the highway, if you choose the mountain view. Sound machines provided. It was worth it to see the beautiful sunsets.
Stayed 3 nights in Sep 2025

2/10 Terrible

CHIHARU

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025