Four Points by Sheraton Asheville Downtown

3.0 star property
Hotel with free parking, a short walk to Harrah's Cherokee Center - Asheville

Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
1 bedroom, desk, laptop workspace, blackout curtains
Meeting facility
Exterior
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Housekeeping
The current price is NZ$164
includes taxes & fees
25 Aug - 26 Aug

Explore the area

View map
22 Woodfin St, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Wicked Weed Brewing
    ‪9 min walk‬
  • The Orange Peel
    ‪11 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

Room, 2 Queen Beds

8.6 out of 10
Excellent
(71 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
Shower/bath combination
Designer toiletries
Hairdryer
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(127 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
Shower/bath combination
Designer toiletries
Hairdryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
Shower/bath combination
Designer toiletries
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
Shower/bath combination
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
Shower/bath combination
Designer toiletries
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
Shower/bath combination
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Asheville

Four Points by Sheraton Asheville Downtown places you in the centre of Asheville, within just a 15-minute stroll of popular places like Harrah's Cherokee Center - Asheville and The Orange Peel. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Chop House, is open for breakfast. 2400 square feet (223 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas and a gym. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Downtown Asheville hotel include Blue Ridge Parkway Asheville Entrance and Asheville Outlets.

What's nearby

  • Harrah's Cherokee Center - Asheville - 4 min walk - 0.4 km
  • Pack Square - 5 min walk - 0.4 km
  • Wicked Weed Brewing - 9 min walk - 0.8 km
  • The Orange Peel - 11 min walk - 1.0 km
  • University of North Carolina at Asheville - 3 min drive - 2.4 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Renaissance Asheville - ‬3 min walk
  • ‪Old Europe Pâtisserie - ‬5 min walk
  • ‪Mellow Mushroom - ‬3 min walk
  • ‪Dssolvr - ‬5 min walk
  • ‪Bold Rock Asheville - ‬4 min walk

About this property

Four Points by Sheraton Asheville Downtown

Hotel with free parking, a short walk to Harrah's Cherokee Center - Asheville
There's a restaurant on site. WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. A fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Asheville Downtown. Self parking is free. You'll have access to the indoor pool at a partner property.

This 3-star Asheville hotel is smoke free.

  • 150 guestrooms or units
  • 5 levels
  • Conference rooms
  • 2400 sq ft of conference space
  • 223 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 16 for adults and USD 10 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 for adults and from USD 10 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and a deadbolt lock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Asheville Downtown?

Four Points by Sheraton Asheville Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Asheville Downtown?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Asheville Downtown on 25 Aug 2025 start from NZ$164.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Asheville Downtown?

Yep, Four Points by Sheraton Asheville Downtown has a free self car park and free RV/bus/truck parking.

Does Four Points by Sheraton Asheville Downtown serve breakfast?

Yep, buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Four Points by Sheraton Asheville Downtown?

No, Four Points by Sheraton Asheville Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Asheville Downtown?

Yep, you can grab a meal at Four Points by Sheraton Asheville Downtown's onsite restaurant.

What time are check-in & check-out at Four Points by Sheraton Asheville Downtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 498 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Quinn

Stayed 1 night in May 2025

8/10 Good

Lynn

Travelled with family, Travelled with pets
Liked: Cleanliness
This hotel is in a great location. It's close to all of the downtown restaurants and shops. It has a free, large parking lot which was important to us because we were traveling in an oversized vehicle.
Stayed 2 nights in May 2025

10/10 Excellent

Derick

Stayed 1 night in May 2025

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to downtown. It was quiet and had a restaurant on site.
Stayed 1 night in May 2025

10/10 Excellent

Jayson

Stayed 1 night in May 2025

10/10 Excellent

Nichole

Stayed 3 nights in Apr 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Affordable, centrally located, great parking, no room controls for temperature - 24 hour a day devastatingly loud fan in room sounded like an airport. Lots of other guests say this too
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay. The staff were all very nice. It was easy to walk downtown for food, drinks, and entertainment.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

tracy

Travelled with partner
Disliked: Amenities
We have stayed at other 4 Points before and this place just doesn’t stand up to the standards that we expected. If we had known the pool was going to be closed we would have booked elsewhere
Stayed 3 nights in May 2025

4/10 Poor

Jamie

Stayed 1 night in May 2025

10/10 Excellent

Shine

Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service
This was an older property but was immaculate and the beds were amazing!! Can someone from there tell me where I can get one of those pillows?? I was in a king size bed and the pillows were phenomenal!!! Staff was super friendly as well, food was great.
Stayed 2 nights in May 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service.
Stayed 1 night in May 2025

8/10 Good

Hallie

Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking
Stayed 1 night in Apr 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at Four Points when visiting Asheville every time I visit. It's convenient to downtown, a YMCA membership is included (while you're in Asheville. The staff is (with one exception) VERY helpful and I feel welcome each time I come. Units provide a microwave and refrigerator so you can have an easy meal. Trader Joe's is within walking distance
Stayed 5 nights in Apr 2025

10/10 Excellent

Cathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a problem with the TV, they moved us to a new room the next morning (when we reported it). Very friendly with directions.
Stayed 4 nights in Apr 2025

10/10 Excellent

Leslie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed here many times. Love it. Great location friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lori, Weirton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had a wonderful stay, very nice hotel only problem we had was with woman that checked us in, also if hotels in downtown area will not let people from the asheville area stay in hotel then that should be posted on website. We just moved here and haven't found a permanent residence yet bc we travel for work the woman at front desk was saying hotels in downtown area do not let locals stay in there hotels I had already paid and reserved room so they let us stay but to me it was ridiculous and lady at front desk was really rude about it. I went there with husband to get away for Easter weekend, go out and visit shops and stuff in town something really haven't gotten to do since came here, apparently they only want tourists there but we spent money and did same things a tourist would do. I was just really surprised she acted that way especially after the flood this town went thru and so many people losing their homes and everything.
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything downtown!

Easy check-in, clean room, variety of amenities provided, good location.
Stayed 1 night in Apr 2025

8/10 Good

Mary E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fine place to stay

No complimentary breakfast, so we went out and discovered a wonderful coffee shop.
Stayed 1 night in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Madiha

Liked: Cleanliness, staff & service
It was an okay hotel. Neither very good or bad. The room has very old furniture and TV. There was no microwave oven in our room. We has some food and we had to go to lounge to heat it. It was for one night so we just didnt complain about it but I would not want to experience that again.
Stayed 1 night in Apr 2025