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Four Points by Sheraton Asheville Downtown

Property class: 3

Photo gallery for Four Points by Sheraton Asheville Downtown

A cozy room with a stone fireplace, wooden flooring, and a seating area with bar stools and a bench.
A reception area with wooden cabinets, a counter, and a sign indicating a self-service kiosk.
A hotel room with a large bed, a desk, a chair, a nightstand, and a window with curtains.
A modern living room with a fireplace, sofas, and a large window with blinds.
A hotel with a modern facade, a prominent 'Four Points by Sheraton' sign, and a parking lot with marked spaces.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$238
includes taxes & fees
25 Oct - 26 Oct

Explore the area

View map
22 Woodfin St, Asheville, NC, 28801
  • Place, Thomas Wolfe Memorial
    ‪2 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a window with a view of a building.

Room, 2 Queen Beds

8.6 out of 10
Excellent
(102 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand, and a window with curtains.

Room, 1 King Bed

8.6 out of 10
Excellent
(174 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, and a window with a view of a building.

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a desk, a chair, a nightstand, and a window with curtains.

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with two beds, a desk, a chair, and a window with a view of a building.

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk, a chair, a nightstand, and a window with curtains.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Asheville

Four Points by Sheraton Asheville Downtown places you in the centre of Asheville, within just a 15-minute stroll of popular places like Harrah's Cherokee Center - Asheville and The Orange Peel. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Chop House, is open for breakfast. 2400 square feet (223 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas and a gym. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3-property class Downtown Asheville hotel include Biltmore Estate and Blue Ridge Parkway Asheville Entrance.

What's nearby

  • Thomas Wolfe Memorial - 2 min walk - 0.2 km
  • Pack Square - 5 min walk - 0.4 km
  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.5 km
  • Fired Up Creative Lounge Ashville - 9 min walk - 0.8 km
  • The Orange Peel - 12 min walk - 1.1 km

Getting around

  • Asheville Regional Airport (AVL) - 20 min drive

Restaurants

  • ‪Pack's Tavern - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Old Europe Pâtisserie - ‬6 min walk
  • ‪Rowan Coffee - ‬4 min walk
  • ‪Day Trip - ‬8 min walk

About this property

Four Points by Sheraton Asheville Downtown

There's a restaurant on site. WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. A fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Asheville Downtown. Self parking is free. You'll have access to the indoor pool at a partner property.

This 3-star Asheville hotel is smoke free.

  • 150 guestrooms or units
  • 5 levels
  • Conference rooms
  • 2400 sq ft of conference space
  • 223 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Breakfast included
  • Pet-friendly
  • Parking included
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The price is NZ$180
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 20 for adults and USD 5 to 20 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a deadbolt lock in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Asheville Downtown?

Four Points by Sheraton Asheville Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Asheville Downtown?

As of 8 Oct 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Asheville Downtown on 25 Oct 2026 start from NZ$238, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Asheville Downtown?

Yep, Four Points by Sheraton Asheville Downtown has a free self car park and free RV/bus/truck parking.

Does Four Points by Sheraton Asheville Downtown serve breakfast?

Yep, full breakfast is offered on weekdays between 7:00 AM and 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Four Points by Sheraton Asheville Downtown?

No, Four Points by Sheraton Asheville Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Asheville Downtown?

Yep, you can grab a meal at Four Points by Sheraton Asheville Downtown's onsite restaurant.

What time are check-in & check-out at Four Points by Sheraton Asheville Downtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 499 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, welcoming staff, convenient location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly staff, great location and breakfast!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Free parking and wonderful staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel while being a little older was well maintained. Very clean with great location. All the staff were very nice and helpful. Breakfast was amazing. Great value. Plenty of parking.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good location free parking.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near everything
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable rooms, good parking
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location friendly service sand staff
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to all downtown has to offer.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast. Location good for walking to downtown. Jenn on reception is absolutely amazing.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great hotel to bring your pup to
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The hotel staff was friendly. Hotel room was clean and comfortable. Parking on site was easy and convenient.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Check in staff was great, walked in the middle side building door and it completely came off the hinges. The check out staff was awesome!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff was friendly.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very pleasant staff.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was convenient to downtown Ashville. The room was clean. The property is an older and will someday need some updating. The breakfast offered lots of variety and was good.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 2 nights. The hotel was clean and quiet. The room was comfortable. The only drawback was no complimentary breakfast. The location was perfect. We we able to walk everywhere in downtown Asheville.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean, Staff friendly, breakfast was good, always plenty of parking. Not a 5 star hotel(if that is what you are expecting) BUT , checks all the boxes
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, the staff was very helpful & friendly. We have stayed here numerous times & love it.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and staff were a pleasant and better than expected!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this location… it is convenient and near many options for dinner and entertainment in the downtown area… we went with the breakfast package and this went well… Very much enjoyed… We look forward to staying again in the future…
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel could stand a few updates but overall I can’t complain. The hotel is located very close to the downtown area without the huge price tag of being right in downtown. I would stay here again.
Stayed 4 nights in Apr 2026

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