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Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

2.5 star property
Hotel with free breakfast, a quick walk to Asheville Outlets

Photo gallery for Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

Exterior
Interior
Seasonal outdoor pool, open 10 AM to 10 PM, pool loungers
Point of interest
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Gym
  • Housekeeping
The current price is NZ$167
includes taxes & fees
1 June - 2 June

Explore the area

Map
12 Rocky Ridge Road, Asheville, NC, 28806
  • Asheville Outlets
    ‪10 min walk‬
  • The Orange Peel
    ‪10 min drive‬
  • Biltmore Estate
    ‪18 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Ground Floor

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Ground Floor

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Asheville

At Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG you'll be 0.8 km (0.5 mi) from Asheville Outlets and 4.9 km (3.1 mi) from North Carolina Arboretum. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour gym. .Enjoy the gym, Hot tub, seasonal outdoor swimming pool and pool loungers. 700 square feet (65 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. .Sights within a 10-minute drive of this West Asheville hotel include New Belgium Brewing Company and The Orange Peel.

What's nearby

  • Asheville Outlets - 10 min walk - 0.8 km
  • North Carolina Arboretum - 6 min drive - 4.7 km
  • The Orange Peel - 10 min drive - 10.8 km
  • Biltmore Estate - 18 min drive - 15.1 km
  • Antler Hill Village - 19 min drive - 15.4 km

Getting around

  • Asheville Regional Airport (AVL) - 11 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Papa's & Beer - ‬16 min walk
  • ‪Sand Hill Kitchen - ‬5 min drive
  • ‪Cracker Barrel - ‬6 min drive

About this property

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

Hotel with free breakfast, a quick walk to Asheville Outlets
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG offers its guests a seasonal outdoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG. Free self parking is available.

This Asheville hotel is smoke free.

  • 108 guestrooms or units
  • 5 levels
  • 700 sq ft of conference space
  • 65 sq. m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG offers 108 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Parking for buses, RVs, or other large vehicles is not available at this property.

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Asheville-Biltmore Square
Holiday Inn Express Hotel Asheville-Biltmore Square
Holiday Inn Express Hotel Suites Asheville Outlets
Holiday Inn Express Suites Asheville SW Outlet Ctr Area
Holiday Inn Express Hotel Suites Asheville Biltmore Square
Holiday Inn Express Suites Asheville SW Outlet Ctr Area by IHG
Holiday Inn Express Hotel Suites Asheville Outlets an IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG on 1 Jun 2025 start from NZ$166.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

Yep, Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG has a free self car park.

Does Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG have a pool?

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10 AM to 10 PM (Seasonal outdoor pool open from May to September).

Is Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG is a hit with families.

Does Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG serve breakfast?

Yep, our guests adore the free continental brekkie here! Available daily between 6:30 AM and 9:30 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

No, Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 47 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean & comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Tamira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Shawn

Stayed 1 night in Feb 2025

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ricky

Stayed 3 nights in Jan 2025

8/10 Good

Francisco

Stayed 2 nights in Dec 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 2 nights in Dec 2024

4/10 Poor

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel caters to dogs more than people. Big dog barking when we arrived, through the night whenever someone walked by the room, in the morning waking us up. My husband said his pillow smelled like dogs. Otherwise it would be a good location and housekeeping staff seemed fantastic.
Stayed 1 night in Dec 2024

6/10 Okay

Chris

Liked: Cleanliness, staff & service

Should have been better

Smelled cigarette smoke in the hallway. Maid beating on the door at 9:30a. Hotel looked worn. Entrance is dangerous due to oncoming traffic. Bathroom floor was sticky
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Berthy, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kathy

Stayed 1 night in Dec 2024

10/10 Excellent

Ruthann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like that there were no vending machines
Stayed 3 nights in Dec 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Given the water situation in Asheville, it would have been appropriate to offer bottles drinking water to guests. Thanks
Stayed 3 nights in Nov 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Amenities
Looked good considering the hurricane has caused so much damage.
Stayed 1 night in Nov 2024

4/10 Poor

Marion

Stayed 2 nights in Oct 2024

6/10 Okay

Dorothy

Stayed 2 nights in Sep 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in what may have been the last night of the hotel. Helene came through the very next night and did a dance on Ashville. We hope the staff are all safe and that of their families. The hotel was first rate. Highly recommend it if it survived.
Stayed 1 night in Sep 2024

2/10 Terrible

Richard

Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Favorite place in Asheville.
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Stayed 1 night in Sep 2024

6/10 Okay

Alisa

Business traveller
Liked: Cleanliness
For the price it's ok. The smell of marijuana was omnipresent through the vents. Would look elsewhere if the need to repeat.
Stayed 1 night in Sep 2024

8/10 Good

Stanley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On our way thru with friends. It was ok but needs updating. Breakfast was good.
Stayed 1 night in Sep 2024