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Eastwell Manor, Champneys Hotel & Spa

4.0 star property
Hotel in Ashford with 2 restaurants and full-service spa

Photo gallery for Eastwell Manor, Champneys Hotel & Spa

In-room safe, free WiFi, bed sheets
2 restaurants, breakfast served
In-room safe, free WiFi, bed sheets
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor wedding

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$842
includes taxes & fees
21 Feb - 22 Feb

Explore the area

View map
Eastwell Park, Boughton Lees, Ashford, England, TN25 4HR
  • Place, Kent Downs
    ‪1 min walk‬
  • Place, Ashford Designer Outlet
    ‪9 min drive‬
  • Place, Canterbury Cathedral
    ‪21 min drive‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Suite (Manor)

Suite (Manor)

Suite (Manor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Manor Luxe)

In-room safe, free WiFi, bed sheets

Room (Manor Luxe)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room (Manor)

Classic Room (Manor)

Classic Room (Manor)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (Mews)

Standard Double Room (Mews)

Standard Double Room (Mews)

7.2 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Mews)

In-room safe, free WiFi, bed sheets

Standard Room, 1 Double Bed (Mews)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

Suite (Mews)

  • Sleeps 2
  • 1 King Bed

About the area

Ashford

At Eastwell Manor, Champneys Hotel & Spa you'll be 2.6 km (1.6 mi) from Kent Downs and 3.7 km (2.3 mi) from Cineworld Ashford. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A relaxing visit to Champneys can include deep-tissue massages, prenatal massages, aromatherapy and hydrotherapy along with access to the sauna. The restaurant, The Manor, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub, sauna and seasonal outdoor swimming pool. Plus you'll find free Wi-Fi in public areas and a conference centre. Continental breakfast is available daily between 7:00 AM and 9:00 AM. There's also the convenience of free self parking. .Within a 30-minute drive of this 4-property class Ashford hotel, attractions include Leeds Castle and Canterbury Cathedral.

What's nearby

  • Kent Downs - 1 min walk - 0.0 km
  • Ashford Designer Outlet - 9 min drive - 7.0 km
  • Leeds Castle - 21 min drive - 26.2 km
  • Gusbourne Estate Winery - 22 min drive - 23.8 km
  • White Cliffs of Dover - 37 min drive - 44.4 km

Getting around

  • Wye Station - 3 min drive
  • Gatwick Airport (LGW) - 61 min drive

Restaurants

  • ‪The Stag - ‬4 min drive
  • ‪Wye Coffee & Kitchen - ‬4 min drive
  • ‪The Bybrook Barn - ‬5 min drive
  • ‪New Flying Horse Inn Wye - ‬4 min drive
  • ‪Rose Inn - ‬2 min drive

About this property

Eastwell Manor, Champneys Hotel & Spa

Hotel in Ashford with 2 restaurants and full-service spa
Eastwell Manor, Champneys Hotel & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 5586 square feet (519 square metres) and includes a conference centre. A seasonal outdoor pool, a fitness centre, and a sauna are also featured at Eastwell Manor, Champneys Hotel & Spa. Free self parking is available.

  • 23 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 dining venues
  • Conference rooms
  • 5586 sq ft of conference space
  • 519 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bar or lounge
Eastwell Manor, Champneys Hotel & Spa offers 23 accommodations with a safe and coffee/tea makers. Satellite televisions are provided.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Champneys has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Lobby
Hampton by Hilton Ashford International
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 649 reviews
The price is NZ$155
includes taxes & fees
6 Mar - 7 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 18 for adults and GBP 15 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • The Manor
  • The Pavilion

Things to do

  • Fitness classes
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (5,586 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 18.00 for adults and from GBP 15.00 for children
  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Pool fee: GBP 60 per day
  • Spa fee: GBP 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:00 AM to 10:00 AM
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Eastwell Manor Champneys Hotel Ashford
Eastwell Manor Ashford
Eastwell Manor Hotel
Eastwell Manor Hotel Ashford
Eastwell Manor Ashford, Kent
Eastwell Manor Champneys Hotel
Eastwell Manor Champneys
Eastwell Manor, Champneys &
Eastwell Manor, Champneys Hotel & Spa Hotel
Eastwell Manor, Champneys Hotel & Spa Ashford
Eastwell Manor, Champneys Hotel & Spa Hotel Ashford

Frequently asked questions

What is the cancellation policy at Eastwell Manor, Champneys Hotel & Spa?

Eastwell Manor, Champneys Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eastwell Manor, Champneys Hotel & Spa?

As of 14 Feb 2026, prices found for a 1-night stay for 2 adults at Eastwell Manor, Champneys Hotel & Spa on 21 Feb 2026 start from NZ$842.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eastwell Manor, Champneys Hotel & Spa?

Yep, Eastwell Manor, Champneys Hotel & Spa has a free self car park.

Are there any beaches close to Eastwell Manor, Champneys Hotel & Spa?

The closest beach to Eastwell Manor, Champneys Hotel & Spa is Hythe Beach (18.4 km).

Is there a spa on site at Eastwell Manor, Champneys Hotel & Spa?

Yep, Champneys is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Eastwell Manor, Champneys Hotel & Spa have a pool?

Eastwell Manor, Champneys Hotel & Spa has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 AM (Seasonal outdoor pool open from May to September).

What luxury perks are available at Eastwell Manor, Champneys Hotel & Spa?

Eastwell Manor, Champneys Hotel & Spa features a full-service spa, an indoor pool and 2 restaurants.

Does Eastwell Manor, Champneys Hotel & Spa serve breakfast?

Yeah, continental breakfast is on offer daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Eastwell Manor, Champneys Hotel & Spa?

No, Eastwell Manor, Champneys Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Eastwell Manor, Champneys Hotel & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Eastwell Manor, Champneys Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Eastwell Manor, Champneys Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 247 out of 606 reviews
Rating 8 - Good. 158 out of 606 reviews
Rating 6 - Okay. 109 out of 606 reviews
Rating 4 - Poor. 50 out of 606 reviews
Rating 2 - Terrible. 42 out of 606 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Dan

Stayed 1 night in Oct 2025

10/10 Excellent

Eamonn

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2025

10/10 Excellent

Liza

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Rachael

Disliked: Cleanliness, staff & service, property conditions & facilities
The room (lord percy I recall) was very dated, with cracked tiles in the bathroom and no shampoo in the shower, just conditioner and body wash. The toilet seat would not stay lifted, not an issue for me but it was for my boyfriend. The spa was beyond disappointing - the sauna and indoor jacuzzi were out of order which is unacceptable considering the amount you pay to attend the spa for the day. We were never informed thar these facilities weren't working on arrival. I had to try 6 lockers in the changing room before finally gaining assistance from the reception where the lady reset my band. This may sound trivial but considering the calibre of this establishment I would not expect this. Lastly, there was a razor by the outside hydropool which was a health and safety issue more than anything else, I appreciate the spa cannot control what guests bring in and out of the spa but I am surprised this wasn't picked up on the cameras. Marlon in the spa restaurant was the highlight, he truly went above and beyond - shame this wasn't the case throughout the hotel and spa. Although I must mention that there was food splattered up the wall in the corner where we were seated for lunch.
Stayed 1 night in Oct 2025

6/10 Okay

Bethany

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 1 night in Oct 2025

4/10 Poor

Jaime

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here as a birthday treat for my partner, however with the amount i paid for the room around £200 i did not expect the last persons hair on the bathroom floor, mould in the shower, a bathtub that doesnt drain, mould around the edges of the bathroom. I asked for a fridge so keep champagne cold and got delivered a broken one, nd when i phone and politley informed them of this i did not get a replacement. Upon leaving i was going to mention all these things but the receptionist was already flustered due to abother couple complaining so i didnt want to add this in too as it is down to whoever hires the cleaning employees not the receptionist. I wouldnt stay here again especially for that money. However the food in the restuaraunt gardenia was amazing and i would dine there again! So maybe just go for a massage and dinner then stay at a nice premier inn.
Stayed 1 night in Sep 2025

6/10 Okay

Tom

Liked: Staff & service
Disliked: Room comfort
Unbeknown to me when booking, the hotel is dog friendly, this is not clear on the website. We were allocated a room in the “Mews cottages” and in the room above ours were 2 dogs!! Due to there being a wedding on site of which I suspects the dogs owners were at, the dogs barked loudly everytime anybody came into the building to around 1am when the owners came back. Not anybody’s fault but it could be made clearer on the website that the hotel allows dogs in there accommodation.
Stayed 1 night in Sep 2025

6/10 Okay

roderick

Business traveller, Travelled with partner
Disliked: Amenities
The Spa is not included in the hotel offering
Stayed 1 night in Sep 2025

8/10 Good

Nicholas

Stayed 2 nights in Sep 2025

8/10 Good

Carley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eastwell Manor is simply a stunning property with a beautiful building. We were unable to avail ourselves of any of the spa options, but there are many. We enjoyed our time immensely. Both evenings we dined in the bar, which has an extremely limited menu. If we had one complaint that would probably be the one. The staff was extremely accommodating.
Stayed 1 night in Sep 2025

2/10 Terrible

James

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Staff don't listen and are generally unhelpful. The rooms are so noisy - each door for the bedrooms can only be closed loudly so if you are not the last to bed you are woken every time one of half a dozen close rooms return.
Stayed 2 nights in Sep 2025

6/10 Okay

Bidhen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was no running hot water to bath and we were asked to shower in the spa which is quite a distance away so very inconvenient.
Stayed 1 night in Jul 2025

4/10 Poor

Jennifer

Disappointing experience

Sadly didn’t meet expectations, chaotic check-in with 2 1/2 hour delay to get into our room. The room in the mews cottage was ok but in dire need of attention, broken fittings, fraying carpets, cups didn’t fit in the coffee machine etc and dirty linen and food trays left for ages at bottom of stairs. Space in spa was limited so difficult if weather too cold to be outdoors, lockers in changing rooms broken or locks not working. Lovely setting and grounds but whole place badly in need of refurbishment and better management as staff trying their best but obviously stretched.
Stayed 2 nights in Aug 2025

2/10 Terrible

Harry

Stayed 1 night in Aug 2025

8/10 Good

Christine

Stayed 1 night in Aug 2025

2/10 Terrible

Emilie

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Hannah

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service

Disappointing service

Grounds are stunning, room comfortable but couldn’t get WiFi chrome cast to work - frustrating. Service in bar shocking, everyone was complaining. Was given a pizza that did not have correct ingredients on it as per menu, kitchen had decided to improvise due to having run out of ingredients without any communication. Not to be awkward but my son didn’t want a pizza smothered in gherkins as he doesn’t like them. This is not ok, especially if someone were to have allergies! No apology or acceptance of mistake. Distinct absence of customer care. Staff at breakfast good.
Stayed 1 night in Jul 2025

10/10 Excellent

Fareha

Stayed 1 night in Jul 2025

6/10 Okay

Terrance

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Martin

Business traveller
Disliked: Cleanliness, property conditions & facilities
£296 for a small dirty room is unacceptable. Took photo as did colleagues who had a similar experience. No breakfast included. Also provided with dirty cups and glasses which my fellow guests also encountered. The room was not worthy a 2 star hotel let alone a Champneys. Would never return.
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jun 2025