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Best Western The Hotel Chequamegon

3.0 star property
Lakefront hotel with free parking, 3-minute walk to Lake Superior

Photo gallery for Best Western The Hotel Chequamegon

Terrace/patio
Fireplace
Exterior
Indoor pool
Free daily continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$231
includes taxes & fees
4 Feb - 5 Feb

Explore the area

View map
101 Lake Shore Dr W, Ashland, WI, 54806
  • Place, Ashland Mural Walk
    ‪2 min walk‬
  • Place, Soo Line Locomotive 950
    ‪5 min walk‬
  • Place, Ashland Historical Museum
    ‪6 min walk‬

Room options

View all photos for Suite, 1 Queen Bed, Kitchen, Lake View

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Lake View

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Kitchen
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Refrigerator & Microwave, Lake View (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Refrigerator & Microwave, Lake View (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Sofa bed
Hairdryer
Shower/bath combination
Microwave
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, City View (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, City View (with Sofabed)

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Kitchen
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View (with Sofabed)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, City View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View (with Sofabed)

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed

1 King Bed, Mobility Accessible, Bathtub, View, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, City View, Microwave And Refrigerator, Work Desk

  • Sleeps 2

1 King Bed, Non-Smoking, Lake View, Work Desk, Microwave And Refrigerator

  • Sleeps 2

1 Queen Bed, Non-Smoking, City View, Microwave And Refrigerator, Work Desk

  • Sleeps 2

1 Queen Bed, Non-Smoking, Lake View, Work Desk, Microwave And Refrigerator

  • Sleeps 2

2 Queen Beds, Non-Smoking, Lake View, Work Desk, Microwave And Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Sofabed, Lake View, Work Desk, Microwave And Refrigerator

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Lake View, Full Kitchen, Pillow Top Mattress, Wet Bar

  • Sleeps 2

King Suite

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, Lake View, Sofabed, High Speed Internet Access, Microwave and Refrigerator

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Pillow Top Mattress, Sofabed, Wet Bar, City View

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, Lake View, Work Desk, Microwave And Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, City View, Microwave And Refrigerator, Work Desk

  • Sleeps 6

About the area

Ashland

At Best Western The Hotel Chequamegon you'll be within a short 5-minute stroll of Lake Superior and Ashland Mural Walk. Highlights at this hotel include a restaurant, an indoor swimming pool and free continental breakfast. .The restaurant, The Landing, serves American cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Business travelers can take advantage of a meeting room, conference space, and a business centre. Added amenities include free Wi-Fi in public areas and a gym. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 3-property class Ashland hotel include Chequamegon Bay and Soo Line Locomotive 950.

What's nearby

  • Ashland Mural Walk - 2 min walk - 0.2 km
  • Soo Line Locomotive 950 - 5 min walk - 0.5 km
  • Ashland Historical Museum - 6 min walk - 0.6 km
  • Ore Dock Park - 11 min walk - 1.0 km
  • Bayview Park - 19 min walk - 1.7 km

Getting around

  • Duluth, MN (DLH-Duluth Intl.) - 89 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Culver's - ‬4 min drive
  • ‪Ashland Family Restaurant - ‬9 min walk
  • ‪Frankie's Pizza - ‬19 min walk
  • ‪Taqueria La Monarca - ‬6 min walk

About this property

Best Western The Hotel Chequamegon

Lakefront hotel with free parking, 3-minute walk to Lake Superior
Best Western The Hotel Chequamegon offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, a vending machine, and a garden are also featured at the business-friendly Best Western The Hotel Chequamegon. Free self parking is available.

This 3-star Ashland hotel is smoke free.

  • 65 guestrooms or units
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western The Hotel Chequamegon offers 65 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Indoor pool, pool loungers
Quality Inn Ashland - Lake Superior
  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 936 reviews
The price is NZ$171
includes taxes & fees
12 Feb - 13 Feb
Quality Inn Ashland - Lake Superior

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Landing

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Best Western Chequamegon
Best Western Chequamegon Ashland
Best Western Hotel Chequamegon
Best Western Hotel Chequamegon Ashland
Chequamegon Hotel Ashland
Best The Chequamegon Ashland
Best Western The Hotel Chequamegon Hotel
Best Western The Hotel Chequamegon Ashland
Best Western The Hotel Chequamegon Hotel Ashland

Frequently asked questions

Is parking available at Best Western The Hotel Chequamegon?

Yep, Best Western The Hotel Chequamegon has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western The Hotel Chequamegon?

As of 29 Jan 2026, prices found for a 1-night stay for 2 adults at Best Western The Hotel Chequamegon on 4 Feb 2026 start from NZ$231.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western The Hotel Chequamegon?

The closest beach to Best Western The Hotel Chequamegon is Meyers Beach (34.8 km).

Does Best Western The Hotel Chequamegon have a pool?

Best Western The Hotel Chequamegon has an indoor pool.

Does Best Western The Hotel Chequamegon serve breakfast?

Yeah, free continental breakfast is served daily.

Is there a free airport shuttle available at Best Western The Hotel Chequamegon?

No, Best Western The Hotel Chequamegon does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western The Hotel Chequamegon?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western The Hotel Chequamegon?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western The Hotel Chequamegon?

No, only service animals are allowed.

Best Western The Hotel Chequamegon Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 1001 reviews
Rating 8 - Good. 301 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Nathaniel

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overall decent stay. Good service but breakfast has issues with wafflemaker so limited items to eat the mornings we stayed
Stayed 2 nights in Oct 2025

2/10 Terrible

Sue

Stayed 1 night in Oct 2025

6/10 Okay

James

Disliked: Property conditions & facilities
Usual awful breakfast choices. Construction underway in hallways. Room was outdated.
Stayed 1 night in Oct 2025

10/10 Excellent

Sanjeev

Stayed 1 night in Oct 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Stayed 2 nights in Oct 2025

4/10 Poor

Joe

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Property is licated at a very convenient location with walkable distance to main street, shopping and few dining options as well, including a restaurant in basement. But the hitel was open during construction when i went this weekend (10/17 - 10/19) 2025. So the decks are closed and second floor qhere i stayed didn't had flooring in the middle of yhe hall way and construction debris here and there. Also the toilet was not flushing when i arrived. Staff came immediately and cleared it but the water force qmwas very poor even after that. Won't be recommending in current conditions.
Stayed 2 nights in Oct 2025

8/10 Good

Timothy, Comlumbus

Travelled with family
Liked: Cleanliness, staff & service
I understand the property is under renovation, however there was not an ice maker on our floor. There was nobody at the front desk when checking in at 4:45 pm. We waited 15 minutes and decided to have dinner and come back for check-in.
Stayed 1 night in Oct 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was under construction and we did not got notified until we arrived- very dirty
Stayed 1 night in Oct 2025

4/10 Poor

Molly

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

The only positive is the location

It's not unreasonable to adjust a price down instead of up for the condition of the property! Check in: I waited for about 15 min for a phone call to end, only to be dismissed for a man that walked up 10 min after. There was no mention of the EXTENSIVE construction. Elevator: slow and exited to cardboard floor, dismantled ice machine, open rooms with no walls or ceiling, but available tools and low light in hallways. Room: spacious but only had hot water for super early morning showers, not for afternoon shower or water hot enough to dissolve Epsom salt. Staff direction to waterfront were sketchy and unhelpful. Afternoon desk staff loudly discussed his poor mood by 4:00 with other staff members. No hint of area activities or safe crossing of a highway through a tunnel that apparently exists. Breakfast: I only tried a waffle but the batter was runny like it was watered down to stretch further and cooked poorly and had no taste. We did not have a mouse (rodent) in our room but easily could have as the neighbors said they ushered one into the hall. Check out: the desk staff was not unpleasant but seemed aware enough not to ask how the stay was. The hotel has so much potential based on the outside being so beautiful, but $350/night for a city view was mind-blowing for the condition of the hotel and the gentleman at the desk who seemed not grasp the concept of hospitality.
Stayed 2 nights in Oct 2025

8/10 Good

David

Disliked: Property conditions & facilities, room comfort
I paid over $300 a night for a room that hotel that is under construction. Had a mouse in room during night woke us up.
Stayed 1 night in Oct 2025

6/10 Okay

rodney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
parking was easy. it was under construction at the time of my stay. the ice machine wasn't hooked up. the bar was not open. the mold in the bathtub was terrible. there was a lot of trip hazards.
Stayed 3 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Excellent Staff! Our rooms were clean but a bit dated and there was noisy construction activity on our floor. One the rehab is done, this will once again be a spectacular hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Dawn

Liked: Cleanliness
Grand
Stayed 1 night in Oct 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here once a year for the Apple Festival. Wouldn’t stay anywhere else. The location is wonderful, staff is always friendly and helpful. The rooms are so cozy and comfortable. It’s always quiet no matter how many people are around. Actually, everyone is alway so nice and chatty. The Landing is a great restaurant, little pricey, but great. We always get a city view. The breakfast is wonderful, so many choices. You can’t go wrong!!
Stayed 3 nights in Oct 2025

6/10 Okay

Cynthia

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wasn't informed of renovations. Over priced for dealing with this! Would have booked somewhere else!
Stayed 1 night in Sep 2025

6/10 Okay

Mary Anne

Travelled with family
Liked: Staff & service
This hotel is under a Much needed renovation. Lobby and rooms are all getting a well deserved upgrade so be warned if staying here you will be in a construction site. That said the staff was wonderful the restaurant very good and you can’t beat the view of the Bay from the outside seating area. Great parking lot and easy access to the bike trails.
Stayed 1 night in Sep 2025

8/10 Good

Kim

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately we did not enjoy our time at this property. It had warned us of construction that was happening but we walked in to scaffolding in the lobby and floorboards missing in our room which left big holes in the walls. The toilet was stained blackish from the water. And our view was of empty garbage cans and plants that were lying down tucked u dear our window. The balcony was closed for remodeling but that was what was out our window. The lake view was great and the restaurant had good food and friendly staff. The room was clean but had a strong perfume smell that we were told was cleaning chemicals. We shortened our stay to one night and thankfully the hotel staff didn’t charge us for the cancellation of the remaining stay. We will not be back to this hotel. It just wasn’t a place we felt comfortable staying at and it was from the moment we arrived.
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Nice location on the water. Easy in and out. Decent breakfast choices.
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Stayed 1 night in Sep 2025

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, friendly staff even with the construction.
Stayed 1 night in Sep 2025

4/10 Poor

David

Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel has been updated on the exterior and looks great. Interior needs to be remodeled, including room design and furnishings. Hallways are dark and uninviting. Major repairs to the lobby and first floor lounge were in process due to a significant leak in their sprinkler system. This system failure, along with other items noted suggests poor overall maintenance.
Stayed 1 night in Sep 2025

6/10 Okay

Mario, La fayette

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Expedia should have alerted us that the building was undergoing renovations. The bathtub was very unclean. We did not have during any of the five nights we stayed there housekeeping service. We did receive clean towels when we asked for them. The price was too high for the condition of the hotel and the service received.
Stayed 5 nights in Sep 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service

Staying during water remodeling

We picked this hotel for its exterior looks when we stayed in Ashland. Regrettably, we arrived during contruction following a water problem that harmed the 2nd floor and lobby that made using the lobby very difficult. I think without that mess that the stay would have been a lot more favorable for an overnight stay. Other than the 3rd floor area by the elevators also being repaired, the stay might have been a lot more comfortable if not only more memorable.
Stayed 1 night in Sep 2025

4/10 Poor

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away

Walking in we were disappointed to see everything torn up with construction. With no explanation we took our key card and made our way to the third floor. Only to be greeted by the hallway floors torn up. Later a woman who worked at the restaurant explained that the sprinklers had malfunctioned weeks ago, causing lots of damage. We should have had this communicated to us before we arrived and most certainly at time of check in. Some of the construction people were just plain rude. Almost running into my husband. There’s a nice balcony, but of course they decided to close that down. So not only is the lobby a mess we couldn’t even access that amenity. If management would have communicated concern and apologies angry customers would have been more sympathetic. We chose a lakeside room which had what appears to be the same bugs and cobwebs on the windows as people were complaining about 2 years ago. We don’t mind paying more for something nice, but this was far from nice. The breakfast was just okay. Everything was very disappointing. Didn’t try the restaurant because after 2 nights there we were just over it.
Stayed 2 nights in Sep 2025