4/10 Poor
Laura
Travelled with partner
6 Apr 2025
I wanted to love this place based on the money we spent on it, but regretted only paying for an economy room. We had the room right beside the lobby, and it was very noisy. We could hear people talking and coming in and out of the hotel while we were trying to sleep. Also, when we checked in there was no clean towels in our room and there was a housekeeper's rag left near the bed.. the shower was beautiful but no matter what we did (change shower head to manual, lowered the water pressure, or angle the water to the wall etc..) the water would spill all over the floor and make a mess every time we showered and made the floor a slipping hazard. We thought the indoor pool was a nice touch to the property, but when we got there it was unclean. Overall, it was a nice looking hotel but didn't function quite how we're used to in North America. Location was great though!