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3.8 out of 5

"Welcoming smile, friendliness and accommodating. Excelkent service all round. " More

By a verified traveller on Wed 10 Jul 2019

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Hotel Description

Divani Caravel places you in the center of Kaisariani, connected to the convention center and within just a 15-minute stroll of Athens National Garden and Benaki Museum. Highlights at this luxury hotel include 3 restaurants, a gym, and a poolside bar.

The buffet restaurant, Amalia, is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna, seasonal outdoor swimming pool, and pool loungers. 43056 square feet (4000 square meters) of event facilities include a meeting room and a conference center, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also valet parking, along with the convenience of a free shopping center shuttle.

Within a 30-minute walk of this 5-star Athens City Centre hotel, attractions include Syntagma Square and Panathenaic Stadium.

Essential Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$247* Per night/room 31 Mar. - 1 Apr.

Presidential Suite 815

Bed Count 1 King Bed Maximum Occupancy 4 Max

Divine Acropolis View Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Presidential Suite 701

Bed Count 1 King Bed Maximum Occupancy 4 Max

Acropolis View Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Divine Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Divani Caravel ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Divani Caravel

Everyone (3) Family (2)
4 out of 5
Welcoming smile, friendliness and accommodating. Excelkent service all round.

Posted by on 10 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Hotel Manager

Thank you for your five-star review for Divani Caravel. We do value feedback from our guests and we were delighted you chose to visit. We pride ourselves on delivering the most memorable of experiences to all of our guests and thank you for complimenting the colleagues on the service they provided! They really do take the greatest care in delivering the highest and most attentive levels of service - I am so pleased they looked after you, and will have great pleasure in sharing your comments with them. We look forward to welcoming you back soon.

4 out of 5
Everything at the hotel was good however the location wasn’t

Posted by on 23 Aug. 2018

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Comment from Hotel Management

24 Aug. 2018 by Hotel Manager

Dear Guest, we appreciate the time you spent to share your review after your recent stay, at Divani Caravel, a 5 star hotel, member of the Leading Hotels of the World. Will be our pleasure to welcome you back and offer you an another memorable holiday. With appreciation.

5 out of 5

Great location

Pros: As above the excellent service.
Cons: As above increased opening hours for the gym I.e earlier opening times in the morning.
Location: Already mentioned very central with some good restaurants in walking distance
Great location to conference centre at Athens concert hall and to metro station to city centre. All staff amazing and so helpful. Clean and well kept rooms. Would have liked the gym to be open at all hours!

Posted by , from Sydney on 30 Jun. 2018

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Comment from Hotel Management

2 Jul. 2018 by Hotel Manager

Dear Alan, thank you very much for taking the time to provide us feedback regarding your recent stay at Divani Caravel. e strive to provide our guests exceptional personalized service, facilities and a memorable stay so your comments are extremely important to us so we may focus on areas that require improvement. Will be our pleasure to welcome you back and offer you more divine moments, as a member of the Leading Hotels of the World. With appreciation.

2 out of 5

Beautiful hotel but felt unwelcome

This hotel is quite beautiful. It has a magnificent roof top pool with views of all of Athens. Only problem is it seems anyone can access it and every floor level as there is no security in the lifts. When you pay this much you expect a bit of privacy. Staff here are awful and treated us as if we were unwelcome. You are. It allowed to ring even a soft drink into the hotel. They expect you to pay their exorbitant price of over 6 euros for a soft drink. House keeping need to be commended as they are friendly and do an exceptional job. To the lady on the front desk and the man behind the bar, thank you for ruining what should've been a special time for us on our engagement.

Posted by , from melbourne on 4 Sep. 2017

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Comment from Hotel Management

12 Sep. 2017 by Divanis Collection

Dear penny, Thank you for staying at Divani Caravel and for taking the time to share your experience. We are sorry to read your comments regarding the disappointing experience you had during your stay. This is not up to the standards we strive to provide to all our guests. Please note that our pricing policy is in line with other 5 star hotels in the area. We hope you will give us another opportunity in the future. Kind Regards

Property Features

Divani Caravel offers its guests a seasonal outdoor pool, a health club, and a sauna. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 43056 square feet (4000 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Divani Caravel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of Divani Caravel was completed in March 2019.

  • 1 building
  • 471 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 43056 sq ft of conference space
  • 4000 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Athens Central Station (4.5 km / 2.8 mi)
  • Metro station: Evangelismos Station (0.6 km / 0.4 mi)
  • Property shuttles: Free shopping center shuttle; airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Divani Caravel offers 471 air-conditioned accommodations with minibars and safes. A pillow menu is available. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kaisariani hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Amalia - This buffet restaurant serves breakfast only.

Fyllopolis - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

JuJu Bar & Restaurant - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Thea PoolBar & Restaurant - This poolside restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Divani Caravel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: EUR 40 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards, and cash. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number – 0206 K015A 001 6400
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Property follows regional sanitisation guidelines Health First (Greece)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 32 per person
  • Airport shuttle fee: EUR 110 per vehicle (roundtrip, maximum occupancy 4)
  • Valet parking fee: EUR 25 per night
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Caravel Divani
  • Divani Caravel
  • Divani Caravel Athens
  • Divani Caravel Hotel
  • Divani Caravel Hotel Athens
  • Hotel Divani Caravel
  • Divani Caravel Hotel
  • Divani Caravel Kaisariani
  • Divani Caravel Hotel Kaisariani

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.