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The Whitley, a Luxury Collection Hotel, Atlanta Buckhead

Photo gallery for The Whitley, a Luxury Collection Hotel, Atlanta Buckhead

Indoor pool
Suite, 1 Bedroom (View) | Living room
Couples treatment room(s), body treatments, aromatherapy
Meeting facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
The current price is NZ$345
includes taxes & fees
25 May - 26 May

Explore the area

View map
3434 Peachtree Rd NE, Atlanta, GA, 30326
  • Place, Lenox Square
    ‪2 min walk‬
  • Place, Phipps Plaza
    ‪3 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪3 min walk‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪28 min drive‬

Room options

View all photos for Club Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(25 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Grand Room, 1 King Bed

7.8 out of 10
Good
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (View)

Suite, 1 Bedroom (View) | Living room

Suite, 1 Bedroom (View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Corner (View)

Presidential Suite, 1 King Bed, Corner (View) | Living room

Presidential Suite, 1 King Bed, Corner (View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Downtown Atlanta
  • Pool
  • Pet-friendly
  • Free Wi-Fi
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4.8 out of 5, Exceptional, 187 reviews
The price is NZ$516
includes taxes & fees
25 May - 26 May
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About the area

Atlanta

A luxury stay in Atlanta awaits you at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead. Within steps you'll find LEGOLAND® Discovery Center and Lenox Square within a short 5-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Trade Root Restaurant, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 1000 square feet (93 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 5-property class Buckhead hotel include Emory University and Georgia Institute of Technology.

What's nearby

  • Lenox Square - 2 min walk - 0.2 km
  • Phipps Plaza - 3 min walk - 0.3 km
  • LEGOLAND® Discovery Center - 3 min walk - 0.3 km
  • Our Gallery - 5 min drive - 2.4 km
  • Buckhead Theatre - 6 min drive - 3.1 km

Getting around

  • Buckhead Station - 8 min walk
  • Atlanta Peachtree Station - 14 min drive
  • Atlanta, GA (PDK-DeKalb-Peachtree) - 17 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min walk
  • ‪True Food Kitchen - ‬5 min walk
  • ‪Whitley Lounge - ‬1 min walk
  • ‪The Bucket Shop Cafe - ‬4 min walk
  • ‪Little Alley Steakhouse - ‬6 min walk

About this property

The Whitley, a Luxury Collection Hotel, Atlanta Buckhead

The Whitley, a Luxury Collection Hotel, Atlanta Buckhead offers its guests a full-service spa, an indoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Whitley, a Luxury Collection Hotel, Atlanta Buckhead. Parking is available for a fee.

This 5-star Atlanta hotel is smoke free.

  • 1 building
  • 507 guestrooms or units
  • 22 levels
  • 1000 sq ft of conference space
  • 93 sq. m of conference space
  • Built in 1984
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Whitley, a Luxury Collection Hotel, Atlanta Buckhead offers 507 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 62 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 to 34 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee Bar
  • Trade Root Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,000 square feet of conference space
  • 15 meeting rooms
  • Business centre

Outdoors

  • Garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 to 34 per person
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 62 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 35 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Buckhead Ritz-Carlton
Ritz-Carlton Buckhead
Ritz-Carlton Hotel Buckhead
Atlanta Ritz-Carlton
Ritz Atlanta
Whitley Luxury Collection Hotel Atlanta Buckhead
Ritz-Carlton Atlanta
The Ritz-Carlton, Buckhead Hotel Atlanta
Ritz-Carlton Buckhead Hotel
Whitley Luxury Collection Hotel Atlanta
Whitley Luxury Collection Atlanta Buckhead
Whitley Luxury Collection Atlanta
The Whitley a Luxury Colection Hotel Atlanta Buckhead
Whitley Luxury Collection Hotel
Whitley Luxury Collection
The Whitley a Luxury Collection Hotel Atlanta Buckhead
The Whitley a Luxury Collection Hotel
The Whitley a Luxury Collection Hotel Atlanta Buckhead
The Whitley, a Luxury Collection Hotel, Atlanta Buckhead Hotel
The Whitley, a Luxury Collection Hotel, Atlanta Buckhead Atlanta

Frequently asked questions

What is the cancellation policy at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead?

The Whitley, a Luxury Collection Hotel, Atlanta Buckhead offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead on 25 May 2026 start from NZ$345, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead?

Yep, The Whitley, a Luxury Collection Hotel, Atlanta Buckhead has valet parking with in/out privileges for USD 62 per night.

Is there a spa on site at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead?

Yep, there is an onsite spa at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Whitley, a Luxury Collection Hotel, Atlanta Buckhead have a pool?

The Whitley, a Luxury Collection Hotel, Atlanta Buckhead has an indoor pool.

What makes The Whitley, a Luxury Collection Hotel, Atlanta Buckhead a romantic place to stay?

Couples spa treatments and a lounge bar, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead.

Is The Whitley, a Luxury Collection Hotel, Atlanta Buckhead family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that The Whitley, a Luxury Collection Hotel, Atlanta Buckhead is a hit with families.

Does The Whitley, a Luxury Collection Hotel, Atlanta Buckhead serve breakfast?

Sure does, buffet brekkie is served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead?

No, The Whitley, a Luxury Collection Hotel, Atlanta Buckhead does not offer an airport shuttle service.

Is there a bar or restaurant at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead?

Check-in begins at 3 PM. Check-out time is noon.

The Whitley, a Luxury Collection Hotel, Atlanta Buckhead Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 791 out of 1013 reviews
Rating 8 - Good. 105 out of 1013 reviews
Rating 6 - Okay. 54 out of 1013 reviews
Rating 4 - Poor. 25 out of 1013 reviews
Rating 2 - Terrible. 38 out of 1013 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Osasere

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I had two rooms that were not clean and had stained floors. There was also hair everywhere. The staff wasn’t very friendly or helpful. I was also charged an extra fee for some reason (something that wasn’t mentioned at check out). For the price paid, this hotel wasn’t worth it. It definitely wasn’t a “luxury” experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Chidinma

Stayed 1 night in Nov 2025

10/10 Excellent

Chidinma

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2026

10/10 Excellent

Kierra

Stayed 2 nights in Jan 2026

8/10 Good

Tikita

Liked: Cleanliness, amenities
Valet when I first arrived and the security guy.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2026

10/10 Excellent

John

Stayed 3 nights in Jan 2026

10/10 Excellent

Kyle

Liked: Cleanliness, property conditions & facilities
All good
Stayed 2 nights in Jan 2026

10/10 Excellent

Mara

Stayed 2 nights in Oct 2025

6/10 Okay

Rachel

Stayed 1 night in Jan 2026

10/10 Excellent

Jovonia

Liked: Cleanliness
Yes.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Mario, Floral park

Travelled with partner
Liked: Cleanliness
The conversion from the Ritz Hotel to this new product met my expectationS
Stayed 2 nights in Jan 2026

4/10 Poor

Donna

Disliked: Amenities
I’m a mom to a 3 year old - this “staycation” was supposed to be my big holiday gift. At check in, I waited in line while other guests had their stays thoroughly explained to them, including what was available to them, breakfast, etc., and when I checked in I had to ask all of the questions to get these answers. It wasn’t a warm welcome. Then, I got to my room. The paint was chipped on the walls, the furniture needed buffing and cleaning. And the mattress was so uncomfortable. I could feel the springs and felt the effects of it in my back for a week. I was also placed next to a super loud family and across from a staircase - which their children used often. I visited the spa - which was loud (alarms going off, loud guests). I was given a pair of sandals two sizes too small. My massage was not great. I’m not sure how this passed for a luxury spa experience at a 5 star hotel - I didn’t feel the masseuse had proper knowledge of muscle groups and it felt she was going through the motions. I was also super distracted by her nails on my skin, as she had almond acrylics / gel that extended .5-1” past her fingertips. Isn’t that unhygienic? Then I returned to my room to eat my feelings and try to salvage my gift. And even the food was lacking. I am just baffled at how this hotel has 5 stars. I NEVER leave reviews. But my email went unanswered. I don’t want others being grossly overcharged for a mediocre experience, especially in this economy.
Stayed 1 night in Dec 2025

10/10 Excellent

Thomasillia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel stay ever!!Had an elegant marvelous,and great New Year’s night !!! 10 stars and would suggest to all good friends. Thanks Marriott!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Simcha

Stayed 1 night in Jan 2026

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is very average
Stayed 3 nights in Dec 2025

4/10 Poor

Lisa

Travelled with group
Disliked: Staff & service, property conditions & facilities
Terrible stay! I have stayed here for several years. However, this past visit was very different. First the valet guys were subpar. They brought our luggage in to the hotel and left it and us sitting there. When we finally got up to our room, the room was far down the hall, even though I had specifically asked for it to be close to the elevator. They were out of toothbrushes, things were not working in the room , and there was no soap. All in all, it was NOT the stay we were anticipating for that type of hotel.
Stayed 1 night in Jan 2026

4/10 Poor

Donald

Liked: Cleanliness
The handling of the luggage was non existent. I had to come down and bring up my own luggage up after thirty minutes. The pool water was too cold for enjoyment and the drain cover in the pool was so elevated that my foot was scraped. The worst came just before leaving the room. I tripped over a chair that was so poorly chosen, that it stuck out from the desk several inches even when fully pushed in. I fell violently and struck my forehead in a fall to the floor that left a contusion with laceration above my left eye. Now that I am home I have realized my left elbow was strained in my attempt to break the fall. And, my right hip was injured as well. Just a terrible experience in a hotel I used to trust for a 5 star stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

8/10 Good

Roy

Stayed 2 nights in Dec 2025

10/10 Excellent

Norman, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my time there, I would return
Stayed 5 nights in Dec 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. The bellman was excellent with his service. The front desk staff was great. Room service was great. The only downside is the restaurant which is poorly organized, over-crowded and staff don't pay attention to customers, I had to leave for significant wait time on our order, no one even apologized for the long wait time and had to ask the lady in the front for water and juice, no one checked on us in the meantime. It doesn't reflects as a restaurant in a 5 star hotel but rather looks like a poorly organized diner. Am giving them a 5 star due to the service of other staff apart from the restaurant and the great location and valet parking. The restaurant needs to up their game.
Stayed 4 nights in Dec 2025

4/10 Poor

Enogie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip started off great with an early check-in for both of my reservations. However, when I saw the rooms, I realize that the hotel saved time by not cleaning them. There were stains in the sink and on the floor. I could tell the room was not cleaned but restocked. The breakfast was fine but our server was not very friendly and seemed impatient when we were placing our orders. The hostess was very nice, friendly, and conversational. The pancakes were good but not hot when I received them and a bit tough. The grits were not seasoned. When I checked out, and was confused about the payment process, the woman checking me out was impatient and a bit short with me. She said I would recieved an reciept for my entire stay but I did not. I did, however, see that for one of my reservations, I was charged an amenity fee of some sort. Overall, for the price I paid for both rooms, even at a discount, was not worth it. I would not stay at this hotel. It gives the illusion of luxury through its price tag.
Stayed 1 night in Dec 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Dec 2025