2/10 Terrible
Ernest
Business traveller
31 Mar 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel in Duluth Georgia
If you’re considering booking this hotel, DON’T. Save yourself the frustration, disappointment, and regret. This is not a hotel in any traditional sense—it’s more like poorly managed public housing disguised as accommodations.
From the moment we arrived, it was clear that this place was neglected and unprofessional. The staff treated the facility like their personal apartment, openly cooking meals on hot plates, which filled the entire building with a lingering, awful smell for the entire weekend. Instead of providing hospitality, they seemed more like tenants themselves.
Speaking of tenants, the majority of people staying here were not travelers, but long-term residents—many of whom appeared to be struggling with substance abuse. The atmosphere was uncomfortable at best and downright unsafe at worst.
Cleanliness? Nonexistent. Garbage was piled up in massive bags, left festering next to already overflowing trash bins. The hallways looked like they hadn’t seen a renovation—or even basic maintenance—in decades. Peeling paint, stained carpets, and broken fixtures made it clear that no one cares about upkeep in this so-called "hotel."
I would use harsher words to describe this experience, but I’ll keep it professional: this place is a disgrace. It’s run by a slumlord who clearly prioritizes profit over people.
If you value your health, safety, and sanity, stay far away from this place.
Ernest
Stayed 4 nights in Mar 2025