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The Cayuga Inn at the Finger Lakes

Property class: 2.5

Photo gallery for The Cayuga Inn at the Finger Lakes

A hotel room with a large bed, a chair, a bathtub, and a television.
A hotel room with two beds, a desk, a chair, a TV, and a dresser.
A breakfast bar with a fruit bowl, bread display, yogurt containers, and two toasters.
A hotel lobby with a checkered floor, leather sofas, a coffee table, and a reception desk.
A modern hotel with a covered entrance, multiple windows, and a parking lot with cars.

Reviews

4.2 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is NZ$129
includes taxes & fees
11 Oct - 12 Oct

Explore the area

View map
37 William St, Auburn, NY, 13021
  • Place, Seward House Museum
    ‪2 min walk‬
  • Place, Auburn Public Theater
    ‪6 min walk‬
  • Place, Willard Memorial Chapel
    ‪16 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

A hotel room with a bed, a TV, a microwave, a desk, a chair, and a nightstand.

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

A hotel room with a bed, a TV, a microwave, a desk, a chair, and a nightstand.

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave

A hotel room with a large bed, a chair, a bathtub, and a television.

Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Microwave

A hotel room with two beds, a desk, a chair, a TV, and a dresser.

Standard Double Room, 2 Double Beds, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Holiday Inn Auburn-Finger Lakes Region by IHG

Auburn
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
8.2 out of 10, Very good, 916 reviews
The price is NZ$248
includes taxes & fees
1 Nov - 2 Nov
Holiday Inn Auburn-Finger Lakes Region by IHG

About the area

Auburn

The Cayuga Inn at the Finger Lakes puts you in the centre of Auburn, 2 km (1.2 mi) from Harriet Tubman Home and 3.1 km (1.9 mi) from Falcon Park. Highlights at this hotel include free continental breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a 24-hour front desk. Plus you'll find laundry facilities. Each morning free breakfast is served. .With a stay at this Auburn hotel, you'll be 4.4 km (2.7 mi) from Owasco Lake and 4.8 km (3 mi) from Emerson Park.

What's nearby

  • Seward House Museum - 2 min walk - 0.2 km
  • Auburn Public Theater - 6 min walk - 0.6 km
  • Fort Hill Cemetery - 13 min walk - 1.1 km
  • Schweinfurth Memorial Art Center - 13 min walk - 1.1 km
  • Willard Memorial Chapel - 16 min walk - 1.4 km

Getting around

  • Syracuse, NY (SYR-Hancock Intl.) - 43 min drive

Restaurants

  • ‪Balloons Restaurant & Catering - ‬18 min walk
  • ‪O'Tooles - ‬10 min walk
  • ‪Dunkin' - ‬16 min walk
  • ‪Little Caesars Pizza - ‬10 min walk
  • ‪Prison City Pub and Brewery - ‬6 min walk

About this property

The Cayuga Inn at the Finger Lakes

Free breakfast is served daily. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Auburn hotel.

  • 53 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas
The Cayuga Inn at the Finger Lakes offers 53 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. 42-inch Smart televisions come with cable channels and Netflix. Bathrooms include a bath.

This Auburn hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Private wine tours
  • Shopping centre
  • Vineyard
  • Wine tasting room
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a national park
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

Property is also known as

The Cayuga At The Finger Lakes
The Cayuga Inn at the Finger Lakes Hotel
The Cayuga Inn at the Finger Lakes Auburn
The Cayuga Inn at the Finger Lakes Hotel Auburn

Frequently asked questions

Is parking available at The Cayuga Inn at the Finger Lakes?

Yep, The Cayuga Inn at the Finger Lakes has a free self car park.

How much does it cost to stay at The Cayuga Inn at the Finger Lakes?

As of 10 Oct 2026, prices found for a 1-night stay for 2 adults at The Cayuga Inn at the Finger Lakes on 11 Oct 2026 start from NZ$129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Cayuga Inn at the Finger Lakes serve breakfast?

Yeah, complimentary continental breakfast is on offer daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at The Cayuga Inn at the Finger Lakes?

No, The Cayuga Inn at the Finger Lakes does not offer an airport shuttle service.

What time are check-in & check-out at The Cayuga Inn at the Finger Lakes?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

The Cayuga Inn at the Finger Lakes Reviews

Reviews

4.2
Rating 10 - Excellent. 12 out of 139 reviews
Rating 8 - Good. 18 out of 139 reviews
Rating 6 - Okay. 10 out of 139 reviews
Rating 4 - Poor. 25 out of 139 reviews
Rating 2 - Terrible. 74 out of 139 reviews

3.6/10

Cleanliness

5.8/10

Staff & service

3.6/10

Amenities

3.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff was amazing at this location just that alone would have me go back
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
They are improving one room at a time but can’t beat location price it’s across from Sewell museum park walking distance to all in auburn really beautiful small city lots of money has gone into historic prservatiion
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Fake pictures of the rooms and hotel
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only positive was the staff
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so nasty please don’t ever stay here.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

When I got there Oscar was very helpful get me into my room.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Room was terribly dirty,smelled terrible sheets were stained and the tub was very dirty
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
I should have read reviews. We couldn’t get past the front door. It looks like this is truly a half way house. People are literally living here. Homeless and seedy looking people hanging outside the main entrance. We don’t even check in because it was truly gross.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The man checking us in was nice but this was by far the dirtiest place I have stayed in my life! The pictures are either photo shopped or taken somewhere else. Also, I think I smoked more marijuana that was outside my window with the people hanging outside my window talking all night! This place should be closed down!
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was totally disgusting. The rooms were filthy and stunk. I actually found another place to stay because I really did not feel safe in the place.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Amenities
Skipped the breakfast / staff was great room was nice and clean I’ll return for sure
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and very accormodating
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was awesome.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book here. Pictures are misleading. Room was not clean. Window had a board holding it. Unsafe with all the druggies around. He couldn't get any keys to work so he had to use the master key only. Never ended up staying there. Holiday Inn was wayyyy better!!!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
The gentleman at the front desk was super nice and flexible
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
I would recommend this property to anyone
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looked nothing like the pics. It was very dirty with holes and stains on carpet. The worst of all— the stained sheets and linens. I was stuck bc I had a dog and no other options for hotels or I’d have left.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
We reserved a king bed with a hot tub in the room but we didn’t get that. The bathroom and walls were stained and gross. The pictures of the website didn’t look anything like the actual hotel. I was really disappointed.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Though listed as 2.5 star, this place couldn’t be considered a 1 star. There are much
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Unknown people loitering around n driveway and hotel
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
Internet was fine, AC and heater were fine. Room and other areas of building clean. Staff was OUTSTANDING. Very polite, accommodating, very helpful. It's a older building but as I said staff was fantactic
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
ChatGPT said: Breakfast is pretty light, but there are some great spots nearby that open early and serve an awesome breakfast. The best part though—those beds and pillows are insanely comfortable. I honestly felt like asking where they get them :) Bottom line: For the price, this place is a great deal. Perfect if you’re not planning to hang around all day and just need a super comfy spot to crash for the night. That’s exactly what we were looking for, and this hotel totally delivered.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The property was an older Days Inn, was clean and staff was friendly. I did have a problem with the shower dripping and brought that to their attention, which they will rectify after my stay (plumbing problem). Breakfast was non existent. The location was great for what we were doing.
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
Hotel is filthy and not a safe feeling. Breakfast area is bad
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very dated and dirty. Very loud, thin walls. TV was broken when we got in the room took an hour and 3 employees to fix it wasting time of out night when the hotel knew about the issue before I checked in. Would not recommend.
Stayed 1 night in Jan 2026