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Hotel Grand Chancellor Auckland

4.5 star property

Photo gallery for Hotel Grand Chancellor Auckland

Garden
Fitness facility
Reception
Reception
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room
The current price is NZ$160
includes taxes & fees
4 Apr - 5 Apr

Explore the area

View map
80 Wellesley Street West, Auckland, Auckland, 1010
  • Place, Sky Tower
    ‪3 min walk‬
  • Place, SkyCity Casino
    ‪3 min walk‬
  • Place, Queen Street Shopping District
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior King room

Superior King room

Superior King room

9.6 out of 10
Exceptional
(97 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.6 out of 10
Exceptional
(38 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Harbour View Room

Deluxe King Harbour View Room

Deluxe King Harbour View Room

9.4 out of 10
Exceptional
(41 reviews)
  • Harbour view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room

10.0 out of 10
Exceptional
(10 reviews)
  • Harbour view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 King Bed, Mobility Accessible

Superior Double Room, 1 King Bed, Mobility Accessible

Superior Double Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Auckland

A luxury stay in the heart of Auckland awaits you at Hotel Grand Chancellor Auckland. You'll be within steps of New Zealand International Convention Centre and within a short 5-minute stroll of SkyCity Casino. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Added amenities include a coffee shop/cafe, dry cleaning/laundry services and luggage storage. Each morning buffet breakfast is served between 7:30 AM and 9:30 AM. .Sights within a 10-minute walk of this 4.5-property class Auckland Central Business District hotel include Sky Tower and Queen Street Shopping District.

What's nearby

  • Sky Tower - 3 min walk - 0.3 km
  • SkyCity Casino - 3 min walk - 0.3 km
  • Queen Street Shopping District - 6 min walk - 0.6 km
  • Princes Wharf - 11 min walk - 1.0 km
  • Auckland Ferry Terminal - 14 min walk - 1.3 km

Getting around

  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Britomart Station - 15 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • ‪Rude Boy Deli & Eatery - ‬3 min walk
  • ‪Odettes Eatery - ‬2 min walk
  • ‪Depot Eatery - ‬4 min walk
  • ‪The Albion Hotel - ‬1 min walk
  • ‪The Brewers Co-operative - ‬3 min walk

About this property

Hotel Grand Chancellor Auckland

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. The luxury Hotel Grand Chancellor Auckland also features a fitness centre, dry cleaning/laundry services, and a lift.

This 4.5-star Auckland hotel is smoke free.

  • 191 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Grand Chancellor Auckland offers 191 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. Digital televisions are provided.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 39 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: NZD 39.50 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 39.50 per person
  • Nearby parking fee: NZD 39 per night (656 ft away)
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland Hotel
Hotel Grand Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland Hotel Auckland

Frequently asked questions

What is the cancellation policy at Hotel Grand Chancellor Auckland?

Hotel Grand Chancellor Auckland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Grand Chancellor Auckland?

As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Auckland on 4 Apr 2026 start from NZ$160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Grand Chancellor Auckland?

The closest beach to Hotel Grand Chancellor Auckland is Takapuna Beach (7 km).

Does Hotel Grand Chancellor Auckland serve breakfast?

Sure does, buffet brekkie is served daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel Grand Chancellor Auckland?

No, Hotel Grand Chancellor Auckland does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Grand Chancellor Auckland?

Yep, you can grab a meal at Hotel Grand Chancellor Auckland's onsite restaurant.

What time are check-in & check-out at Hotel Grand Chancellor Auckland?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Grand Chancellor Auckland?

No, pets are not allowed.

Hotel Grand Chancellor Auckland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 651 out of 825 reviews
Rating 8 - Good. 132 out of 825 reviews
Rating 6 - Okay. 24 out of 825 reviews
Rating 4 - Poor. 6 out of 825 reviews
Rating 2 - Terrible. 12 out of 825 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Harmony

Liked: Cleanliness, amenities, property conditions & facilities
We had upgraded our room to a twin harbour view and it was exactly what was asked for. The beds were comfy and the pillow options were great. Staff were friendly and it was conveniently located to a few good food places as well. Enjoyed our stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great team, nothing was too much for them. Easy to get to all the places I needed to.
Stayed 6 nights in Jan 2026

10/10 Excellent

Sin chong

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Tatiana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The biggest issue is the parking. Despite charging for parking, they don’t actually have any. You have to park at a nearby parking structure in a completely separate building and then walk back to the hotel. If you have heavy luggage, it’s a big problem. When we brought this up at the reception, the guy told us we were “just having a bad day,” which felt very unprofessional. The second major issue is that they only give you one room key. Because of the parking situation, my boyfriend unloaded all the luggage and I took it upstairs. While he went to park and walked back, he found out that the main door to the hotel locks automatically and you can’t get in without the key. Obviously, I had it with me to open the room. You also need the key to use the elevator. In the morning, if one person goes to breakfast, the other can’t go anywhere in the elevator without the key. Very inconvenient. The room itself is also small—you can’t even open a suitcase properly without blocking the walkway to the bathroom. The only good thing was the breakfast, which was very nice but not included.
Stayed 1 night in Dec 2025

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities
Room was modest but great, location great, enjoyed fitness room, and bar for happy hour, staff were friendly and helpful. Got the birthday special rate so very affordable.
Stayed 1 night in Dec 2025

10/10 Excellent

Tadeusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 2 nights in Nov 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t have Breakfast I left early for my flight. Dinner was fantastic
Stayed 1 night in Nov 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and so accommodating. A special thanks to Tegan, Levi and Clarissa who helped us with a late check out, amongst other things. Location was excellent and the bed very comfortable.
Stayed 2 nights in Dec 2025

6/10 Okay

Sohail

Stayed 2 nights in Nov 2025

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the reception staff was amazing. We arrived early just wanted to stow our bags till check in and they said let me see if a room is ready for you and put us straight in, we were thrilled. The restaurant, food was delicious and the staff were very friendly for our dinner and breakfast. Will definitely be recommending to others. Thank you again for an amazing stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hiromi, Kernersville

Stayed 1 night in Dec 2025

10/10 Excellent

Hiromi, Kernersville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room, bed very comfy.
Stayed 1 night in Dec 2025

6/10 Okay

Leigh

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Parking is inconveniently a walk away to sky city. Instructions to get into the right parking place useless. No bar at 9.15pm or anywhere to get a snack or a Bev of any kind. Nothing in the room frig except milk. Disappointing. Room otherwise nice and breakfast excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

8/10 Good

Elaine

Stayed 1 night in Nov 2025

2/10 Terrible

Evan

Stayed 2 nights in Sep 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the staff were lovely
Stayed 2 nights in Nov 2025

10/10 Excellent

Eamon

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent-rooms were great, staff superb and the facilities in the hotel were great.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert, Savannah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, nice room, early checkin was quite helpful. Levi was especially helpful as were the other front desk staff.
Stayed 3 nights in Nov 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. The room was clean and tidy, the bed was extremely comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

ALAN M, GLEN HAVEN

Liked: Cleanliness, amenities, property conditions & facilities
Spotless New room , modern furnishings super comfortable bed!! Great Buffett breakfasts, in fabulous dinning area.
Stayed 4 nights in Nov 2025

10/10 Excellent

Semonie

Stayed 1 night in Nov 2025

4/10 Poor

Nichola

Stayed 2 nights in Nov 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Nov 2025