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Hotel Bahnhof Ausserberg

2.0 star property

Photo gallery for Hotel Bahnhof Ausserberg

Outdoor dining
Lounge
Exterior
Free WiFi, bed sheets
Interior

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
The current price is NZ$284
includes taxes & fees
14 July - 15 July

Explore the area

View map
Bahnhofstrasse 9, Ausserberg, VS, 3938
  • Place, Salzgeber
    ‪6 min drive‬
  • Place, Swiss Alps Jungfrau-Aletsch
    ‪7 min drive‬
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪60 min drive‬
  • Airport, Sion (SIR)
    ‪43 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Balcony

Free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Balcony

  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room, Multiple Beds, Non Smoking (Toilette auf der Etage)

Standard Quadruple Room, Multiple Beds, Non Smoking (Toilette auf der Etage) | Bathroom

Standard Quadruple Room, Multiple Beds, Non Smoking (Toilette auf der Etage)

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Free WiFi, bed sheets

Standard Double or Twin Room

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom

Triple Room, Shared Bathroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Budget double room

Terrace/patio

Budget double room

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Ausserberg

At Hotel Bahnhof Ausserberg, you'll be connected to a railway/underground station and 1.8 km (1.1 mi) from Salzgeber. Highlights at this lodge include a restaurant, free self-parking and a bar/lounge. .Enjoy access to bike hire and a playground. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Each morning buffet breakfast is served between 5:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this Ausserberg lodge, you'll be 2.3 km (1.4 mi) from Swiss Alps Jungfrau-Aletsch and 4.8 km (3 mi) from Raron-Unterbaech Gondola.
View more Lodges in AusserbergOpens in a new window

What's nearby

  • Salzgeber - 6 min drive - 3.8 km
  • Swiss Alps Jungfrau-Aletsch - 7 min drive - 3.5 km
  • Brigerbad Thermal Pools - 16 min drive - 20.3 km
  • Leukerbad-Therme - 39 min drive - 35.0 km
  • Zermatt-Matterhorn Ski Paradise - 60 min drive - 51.7 km

Getting around

  • Ausserberg Station - 3 min walk
  • Sion (SIR) - 42 min drive

Restaurants

  • ‪Tiziano's - ‬8 min drive
  • ‪Cafe National - ‬9 min drive
  • ‪Pizzeria Le Bristol - ‬9 min drive
  • ‪Mcdonalds - ‬8 min drive
  • ‪Visper Pinta - ‬8 min drive

About this property

Hotel Bahnhof Ausserberg

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces.

WiFi is free in public spaces. Event space at this lodge measures 269 square feet (25 square metres) and includes conference space. A terrace, an arcade/games room, and tour/ticket assistance are also featured at Hotel Bahnhof Ausserberg. Self parking is free.

This Ausserberg lodge is smoke free.

  • 27 guestrooms or units
  • 269 sq ft of conference space
  • 25 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Bahnhof Ausserberg offers 27 accommodations with a hairdryer. 100-cm LED televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 442 reviews
The price is NZ$286
includes taxes & fees
15 June - 16 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:00 AM for a fee: CHF 15 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Playground

Family friendly

  • Arcade/game room
  • Playground
  • Snack bar/deli

Conveniences

  • Hair salon

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 269 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 100-cm LED TV with satellite channels

Food and drink

  • Room service

More

  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Weight limit: 11 lb per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 15 for adults and from CHF 15 for children
  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bahnhof Ausserberg
Hotel Bahnhof Ausserberg Lodge
Hotel Bahnhof Ausserberg
Hotel Bahnhof Ausserberg Ausserberg
Hotel Bahnhof Ausserberg Lodge Ausserberg

Frequently asked questions

What is the cancellation policy at Hotel Bahnhof Ausserberg?

Hotel Bahnhof Ausserberg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Bahnhof Ausserberg?

As of 14 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Bahnhof Ausserberg on 14 Jul 2026 start from NZ$284, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Bahnhof Ausserberg?

Yep, Hotel Bahnhof Ausserberg has a free self car park.

Does Hotel Bahnhof Ausserberg serve breakfast?

Yeah, buffet breakfast is offered daily from 5:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Bahnhof Ausserberg?

No, Hotel Bahnhof Ausserberg does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Bahnhof Ausserberg?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Bahnhof Ausserberg?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel Bahnhof Ausserberg?

Dogs are welcome at Hotel Bahnhof Ausserberg, with food and water bowls on offer. Just so you know, there's a weight limit of up to 5 kg per pet.

Hotel Bahnhof Ausserberg Reviews

Reviews

6.6
Rating 10 - Excellent. 16 out of 66 reviews
Rating 8 - Good. 19 out of 66 reviews
Rating 6 - Okay. 10 out of 66 reviews
Rating 4 - Poor. 10 out of 66 reviews
Rating 2 - Terrible. 11 out of 66 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guiet, freindly and helpful
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Vladimir

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is outdated and in a very inconvenient location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
EZ check in with no problem. It’s like a ticket kiosk. Very easy.
Stayed 1 night in May 2025
Verified

2/10 Terrible

Emma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in kiosk wouldn’t give us a key. Couldn’t contact staff. Was not a smooth check in at all. Room was nothing like the pictures online. Did not enjoy our stay and left a day early
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This might be ok in the Summer months for hiking. Very inconvenient for travel. Stay in Visp instead.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views!

What a beautiful location! We used the trains and buses so the hotel was very convenient. Someone was there to greet us upon arrival but there is a self check-in that is helpful when arriving at various times. Breakfast was available at an extra charge but can be eaten there or taken with you. The shower is in the room so with four people there was a little less privacy and space but beds were comfortable and it is very quiet. This was a great place for us to branch out from this little town daily on adventures.
Stayed 2 nights in Dec 2022
Verified

6/10 Okay

Thomas

Disliked: Cleanliness, property conditions & facilities

Thomas

N
Stayed 4 nights in May 2023
Verified

6/10 Okay

Marc

Disliked: Amenities
No elevator to bring the luggages to the 4th floor. No AC just a little fan. We had to sleep with the windows all opened without screen and place the little fan in the window to have some fresh air. Bathroom is also pretty small. We were ok but won’t book there if I return.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Jenny

Liked: Property conditions & facilities
Disliked: Amenities
This property was wonderfully convenient to the bus and train stop…I mean within 2-3 minutes. That was so nice. And it was clean and the door locked and we had the things we needed. Ausserberg was very quiet with nothing going on in the evenings and no restaurants or anything. There was a small grocery spot but it was closed. But, it did have cool old buildings. Wonderful little balcony we could sit out on. The price was right. We enjoyed our stay. But…there was no one un sight. They cleaned our rooms each day but we never saw anyone and there is no front desk. There looked like there might be a spot to grill or sit out front but there were a few rough loud men (employees?) that sat there every evening and morning and were kinda loud and cigarette smoke wafted up into our room through the windows every. That kinda bothered me. It made me feel like we could not go down there.
Stayed 6 nights in Aug 2024
Verified

2/10 Terrible

Aaron

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY!!! BED BUGS AND THEY LIEF ABOUT REFUNDING!!! I was checked into a dirty room that had bed bugs, cigarette ashes, stained sheets, crumbs, and scum all over the sink. We went to check out immediately. They have no staff and I had to communicate through a camera. He insisted goving me a new room but they have bed bugs in the hotel!!! We didnt want an infestation. He finally agreed that if I contacted Expedia, the mager in the morning would refund me in I dropped my keys off in the checkout box. I dod exactly this! They lied and they are now refusing my refund. DO NOT RENT FROM THIS FILTHY PLACE!!! THEY WILL GIVE YOU BED BUGS, LIE, AND STEAL YOUR MONEY!!!! When Expedia calls, they pretend to not speak English. They do speak it! They are crooks, theifs, and liars! I have never left a bad review despit my bad experiences. This place needs to be shut down.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Thierry

Disliked: Amenities
Il serait judicieux de mettre une brosse a wc qui peut aller jusqu'au fond du wc...afin de pouvoir nettoyer les traces de passage après la grosse commission. Remplacer la moquette ne serait pas un luxe, Pour y dormir 1 nuit cela suffit mais je n'y passerais pas plusieurs jours, confort minimum.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Roland

Disliked: Staff & service, property conditions & facilities
Keine Infos vor Ort
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Judith

Disliked: Cleanliness
Der Preis ist zu hoch für das Zimmer. Zimmer und Bad hatte spuren von Vorgängern. Haare, Abfall, Staub etc. Sehr hellhörig. Das man Parkplatz separat noch reservieren und zahlen sollte, wurde spät mitgeteilt per Mail. Beschrieb auf der Buchungsplattform und der vom Hotel stimmten teilweise nicht überein. War daher verwirrend
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Chantal

Liked: Cleanliness, amenities, property conditions & facilities
Bel hébergement avec vue a couper le souffle. Pas d'ascenseur( 4 étages) et le train passe devant mais on ne l'entend pratiquement pas. Route pas facile pour s'y rendre. On y a fait un excellent séjour !!!
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Vaclav

Disliked: Staff & service, amenities, property conditions & facilities
Die Unterkunft ist für ein Übernachten in Ordnung. Die Temperatur im Zimmer war nicht genügend (Reisezeit: 25.11.). Die Umgebung der Anlage wirk ziemlich triste. Das Brot zum Frühstück war sicher von Vorgestern. Der Kaffeeautomat liefert höchstens lauwarmes Wasser für einenTee.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Mirjam

Liked: Amenities
Boden war nicht sauber. Hotel sehr geringhörig
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Daniel

Kein personal vorgefunden! Hotel Restaurant geschlossen! Mussten daher wider abreisen!
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Helene

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Spesielt

Var der for en dag. Det var helt greit. Men føltes litt som å være på leirskole. Gammeldags hotell men fin beliggenhet. Veldig lytt.
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

beat

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in auf Bildschirm ohne Ankündigung No go! niemand da wenn es notwendig ist (heizung defekt, saukaltes Zimmer) keine Restauration vor Ort möglich: auf Website nirgends erwähnt. Nie wideder
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
Nous n'avons vu personne mais très bonne literie, chambre très propre.
Stayed 1 night in Jan 2023
Verified

2/10 Terrible

Shawn

Disliked: Staff & service, property conditions & facilities, room comfort

FALSE ADVERTISING!!

I just don't know where to start with this hotel. My husband and our two 16 year old daughters were taking a quick trip around Switzerland using the rail system. After spending the day in Zermatt, due to train times and our planned actives, we did not have enough time to get back to Zurich that night. We decided to find something not too far from our route and continue on the next day. This hotel advertised that they speak four languages, have 24 hour checking with a clerk and we were able to pay through hotels.com. These are all VERY FALSE! We got to the hotel around 10pm and could not figure out where to go. Finally found an open door and we see a table in the corner with a paper and room key sitting on it. We realize that it is our information and must be our key with room number just sitting in the hall for anyone to grab. Not really the 24 hour clerk check in we were expecting. But continued to our room for the night. There was NO AC in room so had to leave window open all night. There was no screen and even with the window open it was too hot to sleep. The next morning, when we are getting ready to walk out, the owner stops us and asks us to pay. He only spoke Dutch and we had a very difficult time communicating. But what we discovered was that he said we had not paid for the room and would not let us leave until we gave him another card. Called Hotels.com and they tired to speak with him and could not. After missing our train we just paid for the
Stayed 1 night in May 2022
Verified

4/10 Poor

Christine Waldner

Liked: Cleanliness, amenities, property conditions & facilities
Der Empfang war unkompetent und unfreundlich. Wir hatten über ebookers für 2 Nächte gebucht. Uns wurde mitgeteilt, dass wir nach einer Nacht das Zimmer wechseln müssen mit fragwürdiger Begründung. Wenn man über ein Billigportal bucht, hat man diese Unannehmlichkeit in Kauf zu nehmen. Am andern Tag hat sich herausgestellt, dass wir nicht wechseln müssen, wir hatten den Koffer aber schon gepackt für den Zimmerumzug. Unnötiger Stress für 2 Nächte. Wir haben zweimal auf der Terrasse ein Nachtessen eingenommen, Essen sehr lecker und Bedienung vorzüglich.
Stayed 2 nights in Sep 2021
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good people, unfortunately not worth the money

Staff was very friendly which is why I feel a little bad about the rating however I would not recommend for the price compared to what you get. The room was freezing, we turned up the radiators all the way but the room remained cold for the entire night. We also booked a room which advertised to slept four (2 single beds and a bunk bed- ie: 4 beds total). We also requested a baby crib over the phone and were told it wasn’t a problem. We arrived and were given 1 room with three beds and told we couldn’t fit our family in it and was asked to pay for another room as well. I declined because that wasn’t what we were quoted and the room was far bigger than most chain hotels in Europe that our family squeezes into without issues. It was disappointing that we were shorted a bed but I cut our losses because we saved nearly 200 franks by compromising not to argue much about the lack of bed we were promised and not being forced to pay for an additional room we didn’t need. In the morning we were treated downstairs friendly by the staff - again very nice people and made it feel very family oriented. They had a high chair waiting which was nice. The breakfast options were small compared to what I would of expected for the amount we paid. They offered some nice suggestions on things to do. When I paid for the bill I learned I had to pay another 12-15 franks for the baby crib... first I ever had to do this and we traveled to at least 20 different accommodations in the last year
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Der Service bei der Ankunft war unfreundlich und lieblos.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches Personal, feines Essen, gemütliches am Ambiente, toll
Stayed 1 night in Jul 2019