Save

citizenM Austin Downtown

4.0 star property

Photo gallery for citizenM Austin Downtown

Outdoor pool
Creator video - submitted by Traveling Tayler
View from property
Daily buffet breakfast (USD 21.50 per person)
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$255
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
617 COLORADO ST, Austin, TX, 78701
  • Place, Sixth Street
    ‪2 min walk‬
  • Place, Texas State Capitol
    ‪7 min walk‬
  • Place, Moody Theater
    ‪7 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

About the area

Austin

CitizenM Austin Downtown puts you in the heart of Austin, steps from Sixth Street and within a 10-minute stroll of Moody Theater. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, canteenM, is open for breakfast, lunch and dinner. CanteenM is the hotel's own bar. Business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. .Within a 15-minute walk of this 4-property class Downtown Austin hotel, attractions include Lady Bird Lake and Texas State Capitol.

What's nearby

  • Paramount Theatre - 2 min walk - 0.2 km
  • Sixth Street - 2 min walk - 0.2 km
  • Texas State Capitol - 7 min walk - 0.6 km
  • Moody Theater - 7 min walk - 0.6 km
  • Lady Bird Lake - 8 min walk - 0.8 km

Getting around

  • Austin Station - 6 min drive
  • Downtown Station - 11 min walk
  • Austin-Bergstrom International Airport (AUS) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min walk
  • ‪Royal Blue Grocery - ‬2 min walk
  • ‪Velvet Taco - ‬3 min walk
  • ‪The Iron Bear - ‬3 min walk
  • ‪Perry's Steakhouse & Grille - Downtown Austin - ‬1 min walk

About this property

citizenM Austin Downtown

CitizenM Austin Downtown offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour business centre and coworking spaces are available. The business-friendly citizenM Austin Downtown also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star Austin hotel is smoke free.

  • 344 guestrooms or units
  • 17 levels
  • 2 bars or lounges
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
CitizenM Austin Downtown offers 344 accommodations with iPads and a safe. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM
  • cloudM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.50 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 8:30 PM
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin

Frequently asked questions

What is the cancellation policy at citizenM Austin Downtown?

CitizenM Austin Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Austin Downtown?

As of 18 Mar 2026, prices found for a 1-night stay for 2 adults at citizenM Austin Downtown on 5 Apr 2026 start from NZ$255, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM Austin Downtown have a pool?

CitizenM Austin Downtown has an outdoor pool. The pool is open 9:00 AM to 8:30 PM.

What makes citizenM Austin Downtown a romantic place to stay?

A bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Austin Downtown.

Does citizenM Austin Downtown serve breakfast?

Sure does, buffet breakfast is available daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at citizenM Austin Downtown?

No, citizenM Austin Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Austin Downtown?

Yep, you can grab a meal at citizenM Austin Downtown's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at citizenM Austin Downtown?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM Austin Downtown?

No, pets are not allowed.

citizenM Austin Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1722 out of 2465 reviews
Rating 8 - Good. 365 out of 2465 reviews
Rating 6 - Okay. 177 out of 2465 reviews
Rating 4 - Poor. 96 out of 2465 reviews
Rating 2 - Terrible. 105 out of 2465 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Elisa

Travelled with partner
Liked: Amenities, property conditions & facilities
I had asked for the room to be cleaned, which was to include bedding change. The bedding was dirty as we found a toenail (not ours) when we pulled our sheets back in the morning. Bedding was not changed, the bed was made for us. But no clean sheets. The room is entirely too small for a 3 night stay. My husband and I had to walk around eachother single filed in the room. Also having to jump out of the bunk styled bed was not ideal either. There was no ice available, however the staff was kind enough to fill our water bottles for us. One afternoon we went to get a cocktail and the bartender was less than friendly. She ignored us and continued to move some cups around, not even acknowledging we were there.
Stayed 3 nights in Dec 2025

6/10 Okay

Samantha

Rooms are so small and was never mentions literally have to walk in a line to get around
Stayed 1 night in Dec 2025

8/10 Good

vito

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
General cleanliness and theme of the hotel is 5 stars. However, if you are going to have a lobby bar and restaurant don't charge $60 for a drink and nachos with literally 5 pieces of meat in them. Also, don't advertise that you have a rooftop pool and keep it closed the entire time.
Stayed 4 nights in Dec 2025

10/10 Excellent

Cheryl

Stayed 2 nights in Dec 2025

10/10 Excellent

Alexandra

Stayed 1 night in Dec 2025

10/10 Excellent

Zack, Abilene

Stayed 1 night in Sep 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, great rooms. Ideal for business travel. Great check in and checkout. Nice lobby bar.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dana Christine

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Isidro

Stayed 1 night in Dec 2025

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
I just can only say I love this place lol if you like trendy and almost no hassle check in and outs here's the place.
Stayed 1 night in Oct 2025

10/10 Excellent

Olanrewaju

Stayed 3 nights in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. I will be back.
Stayed 3 nights in Dec 2025

10/10 Excellent

suman

Stayed 1 night in Oct 2025

10/10 Excellent

Jon

The room was as advertised, and the staff was great!
Stayed 1 night in Dec 2025

8/10 Good

Andrew, San Francisco

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were great
Stayed 2 nights in Nov 2025

8/10 Good

Ken

Stayed 1 night in Dec 2025

6/10 Okay

Bobby

Liked: Cleanliness
Staff could be more professional
Stayed 4 nights in Aug 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities
Room was small but well designed. Rooftop pool was lovely!
Stayed 2 nights in Dec 2025

10/10 Excellent

Raoul

Stayed 2 nights in Dec 2025

10/10 Excellent

Rick

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The wall to wall window, cool lights, and remote control everything make up for the small spaces. The breakfast is always the best part. The citizenM has become my favorite downtown Austin stay.
Stayed 1 night in Dec 2025

4/10 Poor

Mary

Business traveller
Disliked: Cleanliness, staff & service, amenities
The room was very small & cold, no washcloths, no glasses to drink water, floor was not clean, leftover toothpaste in sink from previous guest, very small and had a very sterile feel, did not like using an iPad. No food service in evening unless you sit in the bar area - no thanks. Check-in was not welcoming as it was self-check-in. "Greeter" at check-in not friendly and just assumed that I knew the area and process. Overall, will never stay in this type of lodging again.
Stayed 1 night in Dec 2025

10/10 Excellent

Naji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Raymundo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish it had a parking garage , thankfully we didn’t have a hard time finding parking during our stay close to the hotel
Stayed 3 nights in Nov 2025