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Comfort Suites Austin NW Lakeline

2.5 star property

Photo gallery for Comfort Suites Austin NW Lakeline

Premium bedding, in-room safe, desk, soundproofing
Lobby
Premium bedding, in-room safe, desk, soundproofing
Lobby sitting area
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
13681 N. US Hwy 183, Austin, TX, 78750
  • Place, Austin Aquarium
    ‪10 min walk‬
  • Place, Main Event Entertainment
    ‪17 min walk‬
  • Place, Lakeline Mall
    ‪2 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, Multiple Beds, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Queen Beds

7.8 out of 10
Good
(29 reviews)
  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(38 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Austin

At Comfort Suites Austin NW Lakeline you'll be 1.7 km (1.1 mi) from Main Event Entertainment and 2.8 km (1.8 mi) from Lakeline Mall. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .Enjoy the free kids' club, 24-hour gym, Hot tub and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Each morning free breakfast is served. .Attractions within a 15-minute drive of this Pond Springs hotel include Lake Travis and Lake Austin.

What's nearby

  • Austin Aquarium - 10 min walk - 0.9 km
  • Main Event Entertainment - 17 min walk - 1.5 km
  • Lakeline Mall - 2 min drive - 2.7 km
  • JumpStreet - 3 min drive - 3.0 km
  • University of Texas at Austin - 15 min drive - 25.8 km

Getting around

  • Lakeline Station - 5 min drive
  • Austin Station - 19 min drive
  • Austin-Bergstrom International Airport (AUS) - 27 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪P. Terry's Burger Stand - ‬12 min walk
  • ‪The Special Noodle House - ‬4 min walk
  • ‪Jimmy John's - ‬16 min walk

About this property

Comfort Suites Austin NW Lakeline

Comfort Suites Austin NW Lakeline offers its guests an outdoor pool, a hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 441 square feet (41 square metres) and includes conference space. Comfort Suites Austin NW Lakeline also features a complimentary children's club, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Austin hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • 441 sq ft of conference space
  • 41 sq. m of conference space
  • Built in 2000
  • Continental breakfast (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Comfort Suites Austin NW Lakeline offers 65 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free children's club
  • Hot tub
  • Outdoor pool

Family friendly

  • Free children's club
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 441 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Comfort Suites Austin NW Lakeline.

Property is also known as

Comfort Suites Lakeline
Comfort Suites Lakeline Hotel
Comfort Suites Lakeline Hotel Northwest
Comfort Suites Northwest Lakeline
Comfort Suites Nw Lakeline Hotel Austin
Comfort Suites NW Lakeline Hotel
Comfort Suites NW Lakeline Austin
Comfort Suites NW Lakeline
Comfort Suites Austin NW Lakeline Hotel
Comfort Suites Austin NW Lakeline Austin
Comfort Suites Austin NW Lakeline Hotel Austin

Frequently asked questions

What is the cancellation policy at Comfort Suites Austin NW Lakeline?

Comfort Suites Austin NW Lakeline offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Comfort Suites Austin NW Lakeline?

Yep, Comfort Suites Austin NW Lakeline has a free self car park.

Does Comfort Suites Austin NW Lakeline have a pool?

Comfort Suites Austin NW Lakeline has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Comfort Suites Austin NW Lakeline a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Comfort Suites Austin NW Lakeline.

Is Comfort Suites Austin NW Lakeline family-friendly?

You bet! With amenities such as a free children's club and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Comfort Suites Austin NW Lakeline is a hit with families.

Does Comfort Suites Austin NW Lakeline serve breakfast?

You bet, free continental breakfast is served daily from 6:00 AM to 9:30 AM.

Is there a free airport shuttle available at Comfort Suites Austin NW Lakeline?

No, Comfort Suites Austin NW Lakeline does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Suites Austin NW Lakeline?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Comfort Suites Austin NW Lakeline?

No, only service animals are allowed.

Comfort Suites Austin NW Lakeline Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 418 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 86 out of 1001 reviews
Rating 2 - Terrible. 107 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Gary

Stayed 1 night in Feb 2026

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Staff was really nice!
Stayed 1 night in Feb 2026

8/10 Good

Eduardo

Stayed 8 nights in Jan 2026

4/10 Poor

Tiffany

Travelled with family
Disliked: Cleanliness, amenities
Needs remodeling and clean rooms
Stayed 3 nights in Feb 2026

10/10 Excellent

Henry

Stayed 1 night in Jan 2026

10/10 Excellent

Junaid

Stayed 1 night in Jan 2026

6/10 Okay

Ross

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A front desk associate was less-than-helpful one day. We had two hotel room reservations for several days (26th thru 29th). One day as we were driving back to the hotel, one of our children accidentally spilled soda water (pressure from bottle spewed) all over himself as well as all throughout the inside of our rental car. Coming into the hotel lobby, we politely asked the associate for a towel or two to clean him up. He gave us a box of tissue. I showed him the amount of soda water that was all over my son, and politely asked again for some wet towels. He didn't seem to want to help at all, and retorted with, "We do not have any towels." I said, well this is a hotel, so I know you have towels...again, I asked politely for a cleaning towel for my soaked son, as well as soaked car. He relented and gave us a dry towel, but only after grimacing. I then re-asked if we could wet it in some water to clean things up, and no kidding he said, "We do not have water." I then, in a very polite manner, said "Are you sure? I mean, our hotel rooms have running water." He insisted that he did not have any running water to assist in our messy issue. We ourselves took matters into our own hands and found the lobby bathrooms and got the towel wet, washed off my son, and washed the interior seat. To reaffirm, your associate is a reflection of Comfort Suites. He certainly did NOT reflect care, concern, hospitality, nor was amicable to the minor problem-solving dilemma of assisting guests.
Stayed 3 nights in Dec 2025

4/10 Poor

elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Parking was ok. I would have loved to take a tub but I would never have put my body in the tub in room 203. So dirty. The bottom of the tub where the surface is rough so you won’t slip is so grubby. I am not even sure how they could get it clean. I had to kill a roach in the bath room. The side of the tub was cracked. The worst issue in room 203 was the mildew smell. Just awful. As in almost went down to the front desk at 2 am to demand another room. So bad. Not sure if it was the AC, the rug, the bedding… or all of it. So bad. I have stayed at the place before.. I will not return. One more thing… The beds were very hard. I like a firm bed but these beds were very firm.
Grubby
Cracked tub
This is the tub. So grubby
Stayed 1 night in Dec 2025

6/10 Okay

Teresa

Travelled with group
Liked: Cleanliness, staff & service
The room was clean enough. The elevator gave some alarming sounds and motions but we made it. Staff was pleasant. Very limited selections on breakfast but it was available.
Stayed 2 nights in Dec 2025

8/10 Good

Ken

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The TV service/reception is very poor.
Stayed 3 nights in Dec 2025

4/10 Poor

Tina

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Front desk staff was friendly and lobby was clean. The room itself was not great at all and the bathroom was beyond disgusting!!
Stayed 1 night in Dec 2025

10/10 Excellent

PAPHATSANAN

Stayed 1 night in Dec 2025

8/10 Good

Joseph

Stayed 2 nights in Nov 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities
The staff was friendly but the hotel was dated and needs a makeover
Stayed 1 night in Nov 2025

10/10 Excellent

Carlo

Stayed 2 nights in Nov 2025

6/10 Okay

Daniel

Was missing a smoke head in my room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Eddie

Stayed 3 nights in Nov 2025

10/10 Excellent

Abigail

Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Stayed 2 nights in Nov 2025

2/10 Terrible

Nathaniel

Business traveller
Disliked: Cleanliness, staff & service, amenities
I’m think I might have had CO2 poisoning during my stay. Within 20 minutes on two nights I had a headache, feeling nauseous and threw up. I had to check out early.
Stayed 4 nights in Oct 2025

10/10 Excellent

Henry

Stayed 1 night in Nov 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great
Stayed 2 nights in Nov 2025

8/10 Good

Sakshi

Stayed 2 nights in Nov 2025

10/10 Excellent

Luis

Stayed 1 night in Nov 2025

4/10 Poor

Sindhu

Disliked: Cleanliness, staff & service
Room not properly cleaned before check-in and smelled bad, stained tub and paint coming off the door in the bathroom, breakfast eggs are gross like sponge, elevator made noises like it was falling apart, outdated and run down unlike first stay 7 years back.
Stayed 1 night in Oct 2025