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Mercure Avignon Centre Palais des Papes

Property class: 4

Photo gallery for Mercure Avignon Centre Palais des Papes

A historic stone building with arched windows and a balcony with potted plants.
A hotel with a modern facade, multiple floors, and a prominent entrance with a sign.
A circular stone fountain with water spouting from the center, surrounded by a grassy area with small plants.
A modern restaurant with multiple dining areas, large windows, and hanging pendant lights.
A modern living room with a sofa, chairs, a coffee table, and a dining area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
1 Rue Jean Vilar, Avignon, Vaucluse, 84000
  • Place, Place de l'Horloge
    ‪2 min walk‬
  • Place, Avignon Cathedral
    ‪2 min walk‬
  • Place, Palais des Papes
    ‪3 min walk‬
  • Airport, Nimes (FNI-Garons)
    ‪67 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a bedside table with a book, a wall-mounted mirror, and decorative wall lighting.

Superior Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a bed, a bedside table with a book, a wall-mounted mirror, and decorative wall lighting.

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

A hotel room with a bed, a bedside table with a book, a wall-mounted mirror, and decorative wall lighting.

Classic Room, 2 Single Beds

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed

A hotel room with a bed, a bedside table with a book, a wall-mounted mirror, and decorative wall lighting.

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Avignon

Mercure Avignon Centre Palais des Papes puts you in the heart of Avignon, within steps of Place de l'Horloge and Palais des Papes. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a 24-hour front desk, dry cleaning/laundry services and multilingual staff. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. .Places within a short walk of this 4-property class Avignon City Centre hotel include Avignon Cathedral and Musée du Petit Palais.

What's nearby

  • Place de l'Horloge - 2 min walk - 0.2 km
  • Avignon Cathedral - 2 min walk - 0.2 km
  • Palais des Papes - 3 min walk - 0.3 km
  • Pont Saint-Bénézet - 5 min walk - 0.4 km
  • Avignon Festival - 9 min walk - 0.8 km

Getting around

  • Avignon Central Station - 12 min walk
  • Marseille - Provence Airport (MRS) - 59 min drive

Restaurants

  • ‪Café In and Off - ‬1 min walk
  • ‪La Civette - ‬1 min walk
  • ‪L'Opéra Café - ‬1 min walk
  • ‪Le Cid Café - ‬2 min walk
  • ‪Beer District Avignon - ‬3 min walk

About this property

Mercure Avignon Centre Palais des Papes

Public spaces have free WiFi. You'll find a business centre on site. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Mercure Avignon Centre Palais des Papes.

This 4-star Avignon hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 6 levels
  • Built in 1975
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Lift
  • No smoking on site
Mercure Avignon Centre Palais des Papes offers 86 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers and hairdryers.

This Avignon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 26.80 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 18 per person

Things to do

  • Art gallery
  • Bicycle tours
  • Designer stores

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 1975
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.

Renovations and closures

This property is closed from 19 October 2026 to 2 May 2027 (dates subject to change).
The property will be renovating from 19 October 2026 to 2 May 2027 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Nearby parking fee: EUR 26.80 per night (164 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Mercure Avignon Centre Palais des Papes.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Accor Avignon Cite Des Papes
Hotel Mercure Cité des Papes
Hotel Mercure Cité des Papes Avignon
Mercure Avignon Cite Des Papes Hotel Avignon
Mercure Cité des Papes
Mercure Avignon Centre Palais Papes Hotel
Mercure Palais Papes Hotel
Mercure Avignon Centre Palais Papes
Mercure Palais Papes
Mercure Avignon Centre Palais des Papes Hotel
Mercure Avignon Centre Palais des Papes Avignon
Mercure Avignon Centre Palais des Papes Hotel Avignon

Frequently asked questions

What is the cancellation policy at Mercure Avignon Centre Palais des Papes?

Mercure Avignon Centre Palais des Papes offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Mercure Avignon Centre Palais des Papes serve breakfast?

Yep, buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Mercure Avignon Centre Palais des Papes?

No, Mercure Avignon Centre Palais des Papes does not offer an airport shuttle service.

What time are check-in & check-out at Mercure Avignon Centre Palais des Papes?

Check-in begins at 2:00 PM. Check-out time is noon.

Mercure Avignon Centre Palais des Papes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 313 out of 774 reviews
Rating 8 - Good. 318 out of 774 reviews
Rating 6 - Okay. 89 out of 774 reviews
Rating 4 - Poor. 31 out of 774 reviews
Rating 2 - Terrible. 23 out of 774 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff-perfect location.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and great breakfast
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
À very nice team at the desk !!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with view, great breakfast. Located in the center of town, be ready to haul your luggage quite a ways from the train station!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located beside the Palais des Papes. Perfect walkable location to discover Avignon, and still quiet with good windows double layer isolation
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well located hotel 20 meters from the Pope's palace and walking distance to theaters !
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, breakfast, room and air conditioning. Wonderful value for the cost!
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent from reception service to cleanliness, location and buffet breakfast. However, we did miss having small wash towels in the bathroom. We enjoyed our stay there.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable hotel in great central location. Excellent choice for Avignon visitors. Room was comfortable, shower and bathroom were above average, and the staff was accommodating and friendly.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely situated hotel with a friendly and helpful staff.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Great bed ok breakfast, the rest not great for the cost!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, Great Breakfast, Convenient location
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat. Especially appreciate the multi-temperature water dispenser in the hallway and the rainwater showerhead.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and great location.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, friendly staff
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oddly, there wasn’t a waste basket anywhere in the room or bathroom. The hotel is in an excellent location, and the air conditioning works quite well. For Americans, the bathroom was small and could have used counter space. Staff was incredibly helpful!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location right next to all the main attractions of Avignon which makes it super convenient.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, clean and convenient room, good breakfast… highly recommended!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff! Would definitely stay there again!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect hotel
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Great location , easy walk to all the historical sites
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reception staff were very helpful and friendly
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, friendly property with excellent location.
Stayed 3 nights in Aug 2024