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Mercure Avignon TGV Hotel et Spa

Property class: 4

Photo gallery for Mercure Avignon TGV Hotel et Spa

Seasonal outdoor pool, pool cabanas (surcharge), pool umbrellas
A bartender preparing a drink behind a bar with glasses and bottles.
A bar area with a wooden structure, a counter with various items, and a sign that reads "BAR".
A hotel with a swimming pool, outdoor seating, and a view of the surrounding area.
A modern hotel with a prominent sign, multiple balconies, and a covered entrance area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$214
includes taxes & fees
30 Aug - 31 Aug

Explore the area

View map
2 rue Mère Térésa, Avignon, Provence - Alpes - Cote d'Azur, 84000
  • Place, Rue de la Republique
    ‪11 min drive‬
  • Place, Avignon Festival
    ‪12 min drive‬
  • Place, Palais des Papes
    ‪14 min drive‬
  • Airport, Avignon (AVN-Caumont)
    ‪22 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

A modern hotel room with a large bed, a bathroom with a shower, and a hanging clothes rack.

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

A hotel room with two beds, a bathroom, and a mirror.

Classic Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, Multiple Beds, Balcony

Classic Room, Multiple Beds, Balcony

Classic Room, Multiple Beds, Balcony

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a large bed, a mirror, a bathroom visible through an open door, and a shelf with toiletries.

Privilege, Room, 1 Double Bed

10.0 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed with Sofa bed

A hotel room with a neatly made bed, a headboard with cityscape design, bedside lamps, a wardrobe with a hanging rack, and a large window with curtains.

Junior Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed with Sofa bed, Balcony

Suite, 1 Double Bed with Sofa bed, Balcony

Suite, 1 Double Bed with Sofa bed, Balcony

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Avignon

A family-friendly stay in Avignon awaits you at Mercure Avignon TGV Hotel et Spa. You'll be 3.3 km (2.1 mi) from Collection Lambert and 3.4 km (2.1 mi) from Avignon Festival. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A pampering day can include massages along with access to the sauna. The restaurant, LES GUSTAVES, serves Regional cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, seasonal outdoor swimming pool, pool cabanas and pool loungers. 3832 square feet (356 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free RV/bus/truck parking. .With a stay at this 4-property class Quartier Ouest hotel, you'll be 3.8 km (2.4 mi) from Pont Saint-Bénézet and 3.9 km (2.4 mi) from Place de l'Horloge.

What's nearby

  • Rue de la Republique - 11 min drive - 4.2 km
  • Collection Lambert - 11 min drive - 4.2 km
  • Avignon Festival - 12 min drive - 4.5 km
  • Pont Saint-Bénézet - 13 min drive - 5.2 km
  • Palais des Papes - 14 min drive - 5.6 km

Getting around

  • Avignon (XZN-Avignon TGV Train Station) - 11 min walk
  • Avignon (AVN-Caumont) - 18 min drive

Restaurants

  • ‪Les Bulleuses - ‬7 min drive
  • ‪The Pipeline - ‬6 min drive
  • ‪TOTAL ACCESS - ‬6 min walk
  • ‪Ginette & Marcel - ‬7 min drive
  • ‪La Cour d'Honneur - ‬8 min drive

About this property

Mercure Avignon TGV Hotel et Spa

Mercure Avignon TGV Hotel et Spa offers its guests a full-service spa, a 24-hour fitness centre, and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, 8 meeting rooms, and coworking spaces. Event space at this hotel measures 3832 square feet (356 square metres) and includes conference space. A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Mercure Avignon TGV Hotel et Spa. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Avignon hotel.

  • 113 guestrooms or units
  • 3 levels
  • Conference rooms
  • 3832 sq ft of conference space
  • 356 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Avignon TGV Hotel et Spa offers 113 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LES GUSTAVES

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room cot
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,832 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This hotel only accepts chip-and-PIN credit cards for on-site payments. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.


We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 15 May and close on 15 October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Kyriad Avignon
Kyriad Avignon Courtine Gare
Kyriad Courtine Gare
Kyriad Courtine Gare Hotel
Kyriad Courtine Gare Hotel Avignon
Kyriad Avignon Courtine Gare Hotel
Kyriad Avignon Courtine Gare Tgv Hotel Avignon
Kyriad Avignon Courtine Gare
Mercure Avignon Gare TGV Hotel
Mercure Avignon Gare TGV Avignon
Mercure Avignon Gare TGV Hotel Avignon

Frequently asked questions

What is the cancellation policy at Mercure Avignon TGV Hotel et Spa?

Mercure Avignon TGV Hotel et Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Avignon TGV Hotel et Spa?

As of 16 Aug 2026, prices found for a 1-night stay for 2 adults at Mercure Avignon TGV Hotel et Spa on 30 Aug 2026 start from NZ$214, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Avignon TGV Hotel et Spa?

Yep, Mercure Avignon TGV Hotel et Spa has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Mercure Avignon TGV Hotel et Spa?

Yep, there is an onsite spa at Mercure Avignon TGV Hotel et Spa. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

Does Mercure Avignon TGV Hotel et Spa have a pool?

Mercure Avignon TGV Hotel et Spa has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open from May 15 to October 15.

Is Mercure Avignon TGV Hotel et Spa family-friendly?

You bet! With amenities such as babysitting services and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Mercure Avignon TGV Hotel et Spa is a hit with families.

Does Mercure Avignon TGV Hotel et Spa serve breakfast?

Yeah, buffet brekkie is on offer weekdays from 6:30 AM to 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Mercure Avignon TGV Hotel et Spa?

No, Mercure Avignon TGV Hotel et Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Avignon TGV Hotel et Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Avignon TGV Hotel et Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Avignon TGV Hotel et Spa?

Furry friends are welcome at Mercure Avignon TGV Hotel et Spa, with food and water bowls on offer.

Mercure Avignon TGV Hotel et Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 345 out of 818 reviews
Rating 8 - Good. 312 out of 818 reviews
Rating 6 - Okay. 112 out of 818 reviews
Rating 4 - Poor. 33 out of 818 reviews
Rating 2 - Terrible. 16 out of 818 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh food and staff was great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nesrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and close to the Avignon TGV train station.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, really helpful staff. Bike friendly. Thanks so very much!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful particularly the manager who resolved an issue regarding my booking via Expedia staff asking fir his help.
Stayed 1 night in May 2026
Verified review

8/10 Good

Thomas

Liked: Cleanliness
Modern and elegant
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friend enjoy staff and a lovely hotel to stay in. Great easy parking so would definitely recommend this hotel when visiting Avignon when driving.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel convent for the TGV
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Cathy

Liked: Amenities, property conditions & facilities
The bus to the old town is right on the front of the hotel, very convenient.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Yuanxin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, everyone was so nice! Would stay again!
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Andor

Liked: Cleanliness, staff & service, property conditions & facilities
Decent for short stay
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. 10 mins walk to the castle, if not less.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Close to railway station. Friendly staff with good english.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a restaurant with good food and wine.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room with the bunk beds was great, very clean, very friendly reception at the hotel. On-site parking and located very close to city centre, so very accessible also. Great value for money and made our stay easy and relaxing.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Ana

Liked: Staff & service, amenities, property conditions & facilities
Great hotel,staff was very helpful, quiet and 10 minutes from Gare de Avignon TGV.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'd stay here again

Clean room with friendly people.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

jenny

Very clean and modern Helpful staff Highly recommended
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The reception welcome and in particular Raphael. He is outstanding and deserves high recognition. He makes a huge difference to your hotel and needs retaining.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay here and enjoyed using the spa area which is discounted for hotel guests. Staff were friendly and helpful. This is the perfect place to stay before an early morning TGV trip.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed being close to Avignon Gare TGV. Staff was very helpful.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern property, smart design, great terrace/restaurant.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Peter

Liked: Cleanliness
Ok
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant surprise…cheerful staff, fun bar and dining area. We didn’t feel like going out for dinner, so enjoyed the entrecôte and swordfish, well prepared, at the hotel.
Stayed 1 night in Jun 2025