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Mercure Ax Les Thermes

Hotel in Ax-les-Thermes with full-service spa and bars/lounges

Photo gallery for Mercure Ax Les Thermes

2 bars/lounges
Seasonal outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas
Exterior
Minibar, in-room safe, soundproofing, free WiFi
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$289
includes taxes & fees
5 Feb - 6 Feb

Explore the area

View map
6 chemin de la condamine, Ax-les-Thermes, 9110
  • Place, Ax-Bonascre Gondola
    ‪2 min walk‬
  • Place, Bassin des Ladres
    ‪3 min walk‬
  • Place, Les Bains du Couloubret
    ‪3 min walk‬

Room options

View all photos for Superior Family Room, 1 Double Bed, 1 Pull-out Bed, Mountain View

Minibar, in-room safe, soundproofing, free WiFi

Superior Family Room, 1 Double Bed, 1 Pull-out Bed, Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Minibar
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Minibar
Electric kettle
Satellite channels
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Minibar, in-room safe, soundproofing, free WiFi

Family Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Minibar
Electric kettle
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Privilege, Family Room, 2 Double Beds, Connecting Rooms

Privilege, Family Room, 2 Double Beds, Connecting Rooms

Privilege, Family Room, 2 Double Beds, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Minibar
Electric kettle
Satellite channels
Office
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Minibar
Electric kettle
Satellite channels
Office
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

Deluxe Room, 1 King Bed, Balcony, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Minibar
Electric kettle
Satellite channels
Office
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Multiple Beds, Terrace, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Minibar
Electric kettle
Satellite channels
Office
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Minibar
Electric kettle
Satellite channels
Office
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Minibar
Electric kettle
Satellite channels
Office
  • Sleeps 2
  • 1 Double Bed

Privilege Family Room, 1 Double Bed, 1 Pull-out Bed, Balcony, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Minibar
Electric kettle
Satellite channels
Office
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the area

Ax-les-Thermes

Mercure Ax Les Thermes places you steps from Les Bains du Couloubret and within a short 5-minute stroll of Bassin des Ladres. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Les Opales By Deep Nature can include massages along with access to the sauna. Enjoy the seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Near this Ax-les-Thermes hotel, you'll find Ax 3 Domaines Ski Resort.

What's nearby

  • Ax-Bonascre Gondola - 2 min walk - 0.2 km
  • Bassin des Ladres - 3 min walk - 0.3 km
  • Les Bains du Couloubret - 3 min walk - 0.3 km
  • Bonascre - 5 min drive - 3.8 km
  • Ax 3 Domaines Ski Resort - 5 min drive - 4.5 km

Getting around

  • Ax-les-Thermes Station - 8 min walk
  • Blagnac Airport (TLS) - 107 min drive

Restaurants

  • ‪Le Bellevue - ‬6 min walk
  • ‪La Marmotte Toquée - ‬12 min drive
  • ‪le tetras - ‬52 min drive
  • ‪Le P'tit Montagnard - ‬2 min walk
  • ‪Lou Cantou - ‬11 min drive

About this property

Mercure Ax Les Thermes

Hotel in Ax-les-Thermes with full-service spa and bars/lounges
Mercure Ax Les Thermes offers its guests a full-service spa and a seasonal outdoor pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

Spa services, multilingual staff, and a garden are also featured at Mercure Ax Les Thermes. Parking is available for a fee.

This Ax-les-Thermes hotel is smoke free.

  • 53 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 2025
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Mercure Ax Les Thermes offers 53 air-conditioned accommodations with minibars and a safe. 20-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Les Opales By Deep Nature. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 20 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (31 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2025
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Office
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Uncovered self-parking fee: EUR 15 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, ANCV Chèques-vacances and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in August.
  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Mercure Ax Les Thermes (Ouverture Avril 2025)
Mercure Ax Les Thermes (Ouverture Mai 2025) Hotel
Mercure Ax Les Thermes (Ouverture Mai 2025) Ax-les-Thermes
Mercure Ax Les Thermes (Ouverture Mai 2025) Hotel Ax-les-Thermes

Frequently asked questions

What is the cancellation policy at Mercure Ax Les Thermes?

Mercure Ax Les Thermes offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Ax Les Thermes?

As of 1 Feb 2026, prices found for a 1-night stay for 2 adults at Mercure Ax Les Thermes on 5 Feb 2026 start from NZ$275.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Ax Les Thermes?

Yep, Mercure Ax Les Thermes has an uncovered self car park for EUR 15 per day. A self car park is also available, for a fee.

Is there a spa on site at Mercure Ax Les Thermes?

Yep, Les Opales By Deep Nature is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

Does Mercure Ax Les Thermes have a pool?

Mercure Ax Les Thermes has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 9:00 PM (Seasonal outdoor pool open from July to August).

Does Mercure Ax Les Thermes serve breakfast?

You bet, buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Ax Les Thermes?

No, Mercure Ax Les Thermes does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Ax Les Thermes?

Yep, you can grab a meal at Mercure Ax Les Thermes's onsite restaurant.

What time are check-in & check-out at Mercure Ax Les Thermes?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Mercure Ax Les Thermes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nick

Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Stayed 2 nights in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente expérience
Stayed 3 nights in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Cyrille

Stayed 1 night in Oct 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
thaks
Stayed 1 night in Sep 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt sted

Efter en lang og turbulent rejse med tog var det en god oplevelse at være gæst på det hotel
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique hôtel Pour le petit déjeuner je suis un peu déçu par rapport à l’hôtel
Stayed 1 night in Sep 2025

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique hôtel

Hotel en surplomb d'Ax avec vue sur la montagne et les arbres. Chambre spacieuse tres joliment décorée et d un grand confort. Piscine superbe dans un décor naturel. Un superbe lieu. Nous y reviendrons.
Stayed 1 night in Sep 2025

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel magnifique chambre excellente je le recommande pour un séjour long
Stayed 1 night in Sep 2025

4/10 Poor

Patrick

Disliked: Staff & service

Décevant

Habitués aux Mercure Hotels, au regard du prix payé et malgré le côté neuf de de denier (ouvert en juin) nous avons été déçu par la présence de trop de matériaux de chantier, des travaux non finis, une insonorisation déplorable (c'est comme si nous regardions la TV dans notre chambre), la VMC non fonctionnelle, le téléphone non fonctionnel. De plus les tarifs du SPA (soins du corps son prohibitifs (plus de 300 € pour 1 heure de massage en couple) en comparaison à d'autres SPA d'hôtel Mercure. Bref ouvrir pour la saison c'est bien pour le business, mais quand on paye 100% du prix, on s'attends à 100% des services et du cadre de l'hôtel.C'est pour nous une grosse déception.
Stayed 1 night in Aug 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service

OK hotel til en enkelt nat.

God og hjælpsom reception. Fin parkering i aflåst garage for 12 EUR. Desværre var der gæster med en hund ovenpå vores værelse som er meget lydt. Sengen er lidt smal. Vi kan godt anbefale værelset til en enkelt overnatning.
Stayed 1 night in Jul 2025