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The Kylestrome Hotel

3.0 star property
Hotel in Ayr with free parking

Photo gallery for The Kylestrome Hotel

Restaurant
Signature Suite | Living area
Exterior
Executive Room, 1 King Bed with Sofa bed
Executive Double or Twin Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
11 Miller Rd, Ayr, Scotland, KA7 2AX
  • Ayr Beach
    ‪12 min walk‬
  • Ayr Racecourse
    ‪16 min walk‬
  • Brig O'Doon
    ‪6 min drive‬
  • Glasgow (GLA-Glasgow Intl.)
    ‪52 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Double or Twin Room

1 bedroom, premium bedding, individually decorated

Deluxe Double or Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Signature Suite

Signature Suite

Signature Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

About the area

Ayr

The Kylestrome Hotel places you steps from LA Bowl and within a 10-minute stroll of Rozelle Park. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a garden and express check-in. Additionally, you'll find express check-out and a banquet hall. Cooked-to-order breakfast is available daily between 9:00 AM and 11:30 AM. There's also the convenience of free self parking. .In the area of this 3-property class Ayr hotel, you'll find Royal Troon Golf Club.

What's nearby

  • The Low Green - 6 min walk - 0.6 km
  • Ayr Town Hall - 9 min walk - 0.8 km
  • Ayr Beach - 12 min walk - 1.1 km
  • Ayr Racecourse - 16 min walk - 1.4 km
  • Brig O'Doon - 6 min drive - 4.3 km

Getting around

  • Ayr Station - 6 min walk
  • Glasgow (PIK-Prestwick) - 15 min drive

Restaurants

  • ‪Cafe 51 - ‬4 min walk
  • ‪Caffè Nero - ‬6 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪Blue Lagoon - ‬6 min walk
  • ‪Smiths - ‬4 min walk

About this property

The Kylestrome Hotel

Hotel in Ayr with free parking
The Kylestrome Hotel offers its guests a garden, express check-in, and express check-out. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 3-star Ayr hotel is smoke free.

  • 12 guestrooms or units
  • Breakfast available (surcharge)
  • Express check-in
  • Express check-out
  • Garden
  • No smoking on site
The Kylestrome Hotel offers 12 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:30 AM for a fee

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Touch Stay mobile app before check-in

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

The Kylestrome Hotel Ayr
The Kylestrome Hotel Hotel
The Kylestrome Hotel Hotel Ayr

Frequently asked questions

What is the cancellation policy at The Kylestrome Hotel?

The Kylestrome Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Kylestrome Hotel?

Yep, The Kylestrome Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to The Kylestrome Hotel?

Yep, The Kylestrome Hotel is a short 13-minute walk from Ayr Beach.

Does The Kylestrome Hotel serve breakfast?

You bet, cooked-to-order brekkie is available daily between 9:00 AM and 11:30 AM.

Is there a free airport shuttle available at The Kylestrome Hotel?

No, The Kylestrome Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Kylestrome Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Kylestrome Hotel?

No, pets are not allowed.

The Kylestrome Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 24 out of 56 reviews
Rating 8 - Good. 17 out of 56 reviews
Rating 6 - Okay. 11 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 3 out of 56 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

George, Waterloo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Prefer hotels with front desk . Not too impressed with the Smart Hotel concept.
Stayed 3 nights in Sep 2024

10/10 Excellent

Antony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Very nice room (12) Great parking and great location Air con and nice shower
Stayed 1 night in Sep 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be better at that price point.

Its a contactless hotel meaming you get an entry code around an hour prior to arrival. We didn't get this and despite using contact details for the hotel we got no response. When we contacted hotels.com they managed to get us sorted and someone contacted us and apologised. I admit we got a free suite upgrade, however when we went to leave our room the keypad lock wouldn't stop the door from just opening so in theory anyone could walk in. We then called the dedicated number and maintenance did come within 15mins. The suite was spacious but a little worn around the edges, the carpet looked like it could do with a shampoo or replacement. The jetted bath was nice but chips in the bottom. Also no handsoap in the dispensers. In hindsight for the price given its contactless and no breakfast included, it is perhaps overcharging and under delivering from an experience point of view, particularly if we had a standard room. I won't say the suite is worth paying much extra for. Location wise its ok and rhe restaurant downstairs does a lovely breakfast for additional cost. We just tried it for something different, but won't return.
Stayed 1 night in Jun 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great idea of a smart hotel !

Stayed 1 night in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with great facilities and heaps of roo

This Hotel is a 'smart hotel' where you get a code to open the Hotel & the room. The room was huge....2 TV's, a couch, big bed and 2 chairs & table beside the bed. The bathroom was also huge. A spa bath with shower over the bath. 2 basins. This was a great hotel. The restaurant below (not associated with the Hotel as such, was also excellent.
Stayed 1 night in May 2024

6/10 Okay

Nicholas

Liked: Cleanliness, room comfort

Could easily be better

Initial difficulty contacting reception number, WIFI never worker for us, no hot water in the shower (twice)
Stayed 1 night in Mar 2024

10/10 Excellent

Stuart

Stayed 1 night in Feb 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, room comfort
The stay was lovely and so cozy. Only things we have to mention about the stay was the plug in the bath was getting stuck we had to use a card to get it out, the toilet roll holder and shower knob loose also. But other than that it was such a lovely stay and we’d 100% be back and recommend to friends already. Fab!!!
Stayed 1 night in Jan 2024

8/10 Good

Ewan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really enjoyed our stay. Very convenient location for going to places in town.
Stayed 1 night in Dec 2023

8/10 Good

kenneth

Travelled with partner
Liked: Cleanliness, amenities
quiet and convenient
Stayed 1 night in Dec 2023

8/10 Good

Gary

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Paul

Stayed 4 nights in Jun 2023

10/10 Excellent

Richard

Stayed 1 night in Sep 2023

10/10 Excellent

Nikyra

Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Visit to Ayr

My wife and I visited and stayed 2 nights the room was great, clean and had everything we needed for our stay. The access in and out of the hotel was easy and the coded entry made life easier than having to deal with room keys. We ate locally and the easy access to so many restaurants and bars was great.
Stayed 2 nights in Aug 2023

4/10 Poor

Will

Stayed 1 night in Aug 2023

6/10 Okay

Isobel

Stayed 1 night in Aug 2023

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

A stylish, but very different kind of “hotel” !

This is a very different type of “hotel”, with no staff present on the premises ! I knew this at the time of booking, but it still seems a bit odd as you walk past the empty reception desk and lobby area ! Everything is done remotely by text messages, a phone call and an electronic guide, which is provided after your booking is confirmed. A unique access code is sent to you to allow access to the main property and then in to your room. My room was clean, modern and extremely stylish. Quality fittings and furnishings have been used throughout. The bathroom was spotlessly clean, albeit on the small side. Tea and coffee facilities are provided in the room, along with a TV, hairdryer and a small air con unit. Plenty of pillow and cushion options are provided. My bed was fairly comfortable, but on the firm side. The hotel is close to the train station, and a short stroll from the seafront, so it is convenient for most things. Unfortunately, the adjoining restaurant was closed during my stay (Aug 16th/17th 2023), but unfortunately, this was not mentioned anywhere at the time of booking, or in any of the messages received from the remote hotel management team. Overall, it was a comfortable one night stay, in a different kind of accommodation, but it’s more of a plush rented room rather than a hotel, especially whilst the restaurant is closed for business. I was advised by the Donnini team that this will hopefully re-open again soon under new management.
Stayed 1 night in Aug 2023

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Up in the Ayr

Didn’t receive link as mentioned when booking to get door access code as not a manned reception. Called the number on main door and friendly staff member helped me gain access. I was an hour early so room wasn’t ready. I was also told the restaurant and bar were closed by the house keeping staff. It would have been good to know before booking as a solo female traveler I didn’t want to find somewhere else for dinner and breakfast. I was meeting a relative for a few hours so it also meant we had to go elsewhere to meet up. Room was lovely, very comfortable, good quality and good amenities. Plenty of parking at rear. Strong WiFi and central location
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Stayed 1 night in Aug 2023

8/10 Good

Elspeth

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was really comfortable and the air conditioning was invaluable as it was really hot outside.
Stayed 1 night in Aug 2023

10/10 Excellent

Emma

Stayed 1 night in Aug 2023

8/10 Good

Petra

Stayed 1 night in Aug 2023