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Cristalino Lagoon Front Hotel Restaurant & SPA

4.0 star property
Adults-only hotel with 2 outdoor pools and 24-hour front desk

Photo gallery for Cristalino Lagoon Front Hotel Restaurant & SPA

Exterior
Property preview
View from property
Interior
Aerial view

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View map
511 Costera, Bacalar, QROO, 77933
  • Place, Cenote Esmeralda
  • Place, Cenote Cocalitos
    ‪2 min drive‬
  • Place, Cenote Azul
    ‪3 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe King Size Partial Lagoon View

Deluxe King Size Partial Lagoon View

Deluxe King Size Partial Lagoon View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Tempur-Pedic bed
Private bathroom
Hairdryer
Minibar
  • 45 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Partial Lagoon View

Deluxe Double Partial Lagoon View

Deluxe Double Partial Lagoon View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Tempur-Pedic bed
Private bathroom
Hairdryer
Minibar
  • 45 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe King Size Front Lagoon View

Deluxe King Size Front Lagoon View

Deluxe King Size Front Lagoon View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Tempur-Pedic bed
Private bathroom
Hairdryer
Minibar
  • 45 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Partial Lagoon View

Junior Suite Partial Lagoon View

Junior Suite Partial Lagoon View

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Tempur-Pedic bed
Private bathroom
Hairdryer
Minibar
  • 45 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

About the area

Bacalar

At Cristalino Lagoon Front Hotel Restaurant & SPA you'll be within just a 5-minute stroll of Cenote Esmeralda and within 20 minutes of Lake Bacalar. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Continental breakfast is available daily between 7:30 AM and 11:30 AM. .Sights within a 20-minute walk of this 4-property class Bacalar hotel include Cenote Cocalitos and Cenote Negro.

What's nearby

  • Cenote Cocalitos - 2 min drive - 1.5 km
  • Cenote Negro - 3 min drive - 2.2 km
  • Cenote Azul - 3 min drive - 2.2 km
  • Fort of San Felipe - 4 min drive - 3.2 km
  • Laguna Bacalar Ecological Park - 5 min drive - 4.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪La Bendición Dios - ‬4 min drive
  • ‪Enamora - ‬5 min drive
  • ‪Albahaca - ‬20 min walk
  • ‪El Trompo de K'los - ‬6 min drive
  • ‪Blu Beach Club - ‬6 min drive

About this property

Cristalino Lagoon Front Hotel Restaurant & SPA

Adults-only hotel with 2 outdoor pools and 24-hour front desk
Cristalino Lagoon Front Hotel Restaurant & SPA offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and a garden are also featured at Cristalino Lagoon Front Hotel Restaurant & SPA. Self parking is free.

This 4-star Bacalar hotel is smoke free.

  • 20 guestrooms or units
  • 3 levels
  • 4 buildings
  • Built in 2023
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cristalino Lagoon Front Hotel Restaurant & SPA offers 20 air-conditioned accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature premium bedding. 32-inch Smart televisions come with satellite channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Exterior

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4.8 out of 5, Exceptional, 231 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 10 to 50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • Kayaking
  • Paddleboard

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • In a nature reserve
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 3 floors
  • 4 buildings
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cristalino Lagoon Front Hotel Restaurant & SPA

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10.00 to 50.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cristalino Lagoon Front Hotel Restaurant
Cristalino Lagoon Front Hotel Restaurant & SPA Hotel
Cristalino Lagoon Front Hotel Restaurant & SPA Bacalar
Cristalino Lagoon Front Hotel Restaurant & SPA Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Cristalino Lagoon Front Hotel Restaurant & SPA?

Cristalino Lagoon Front Hotel Restaurant & SPA offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Cristalino Lagoon Front Hotel Restaurant & SPA?

Yep, Cristalino Lagoon Front Hotel Restaurant & SPA has a free self car park.

Does Cristalino Lagoon Front Hotel Restaurant & SPA have a pool?

Cristalino Lagoon Front Hotel Restaurant & SPA has 2 outdoor swimming pools.

What makes Cristalino Lagoon Front Hotel Restaurant & SPA a romantic place to stay?

Couples dining and a champagne service, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Cristalino Lagoon Front Hotel Restaurant & SPA.

Is Cristalino Lagoon Front Hotel Restaurant & SPA family-friendly?

No, Cristalino Lagoon Front Hotel Restaurant & SPA is an adults-only property.

Does Cristalino Lagoon Front Hotel Restaurant & SPA serve breakfast?

Sure does, continental brekkie is on offer daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at Cristalino Lagoon Front Hotel Restaurant & SPA?

No, Cristalino Lagoon Front Hotel Restaurant & SPA does not offer an airport shuttle service.

Is there a bar or restaurant at Cristalino Lagoon Front Hotel Restaurant & SPA?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Cristalino Lagoon Front Hotel Restaurant & SPA?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cristalino Lagoon Front Hotel Restaurant & SPA?

No, pets and service animals are not allowed.