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Papitos Bacalar Hotel and Marina

2.5 star property

Photo gallery for Papitos Bacalar Hotel and Marina

Lunch and brunch served
A pier with boats docked, a thatched-roof structure, and a calm sea.
An outdoor restaurant area with string lights, wooden tables, and a thatched-roof structure.
A pathway leading to a building with a red roof, surrounded by palm trees and greenery.
A room with wooden walls, a bed with white bedding, a small sofa, and a TV mounted on the wall.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping
The current price is NZ$182
includes taxes & fees
2 July - 3 July

Explore the area

View map
Costero Bacalar Sur Esquina 16 Centro, Bacalar, QROO, 77930
  • Place, Municipal Spa of Bacalar
    ‪3 min walk‬
  • Place, Fort of San Felipe
    ‪3 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪10 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪34 min drive‬

Room options

View all photos for Basic Cabin, 1 Double Bed

A bedroom with a wooden ceiling, a bed with white linens, a bedside lamp, a wardrobe, and an air conditioning unit.

Basic Cabin, 1 Double Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Basic Cabin, 1 Queen Bed

A wooden room with a bed, pillows, a nightstand, and a hanging light fixture.

Basic Cabin, 1 Queen Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Basic Cabin, 1 Double Bed

A bedroom with a wooden ceiling, a bed with white linens, a desk with a lamp, and a wardrobe.

Basic Cabin, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Cabin, 1 Queen Bed

A wooden-paneled room with a bed, pillows, a nightstand, and a hanging light fixture.

Basic Cabin, 1 Queen Bed

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Cabin, 1 King Bed with Sofa bed

A wooden deck with outdoor seating overlooking a marina.

Basic Cabin, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Basic Cabin, Multiple Beds, Garden View

A room with wooden walls, a bed with white bedding, a small sofa, and a TV mounted on the wall.

Basic Cabin, Multiple Beds, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

About the area

Bacalar

At Papitos Bacalar Hotel and Marina you'll be within just a 15-minute stroll of popular places like Laguna Bacalar Ecological Park and Lake Bacalar. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Papitos, is open for brunch and lunch. Enjoy access to boat tours and kayaking. Added amenities include free Wi-Fi in public areas and a garden. .Sights within a 15-minute walk of this Bacalar Centro hotel include Municipal Spa of Bacalar and Fort of San Felipe.

What's nearby

  • Municipal Spa of Bacalar - 3 min walk - 0.3 km
  • Fort of San Felipe - 3 min walk - 0.3 km
  • Zócalo - 5 min walk - 0.5 km
  • Laguna Bacalar Ecological Park - 10 min walk - 0.9 km
  • Ecopark Bacalar - 16 min walk - 1.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 39 min drive

Restaurants

  • ‪Mr. Taco - ‬5 min walk
  • ‪Navieros Bacalar - ‬1 min walk
  • ‪La Trattoria 46 - ‬5 min walk
  • ‪Mexa de Barrio - ‬4 min walk
  • ‪gelato artesanal - ‬3 min walk

About this property

Papitos Bacalar Hotel and Marina

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Self parking is free.

This Bacalar hotel is smoke free.

  • 7 guestrooms or units
  • Front desk (limited hours)
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Papitos Bacalar Hotel and Marina offers 7 air-conditioned accommodations with complimentary bottles of water and free toiletries. 21-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

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  • Spa
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 159 reviews
The price is NZ$143
includes taxes & fees
31 July - 1 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Papitos

Things to do

  • Boat tours
  • Kayaking

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 11:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • There is no hot water on site.

Property is also known as

Papitos Bacalar Marina Bacalar
Papitos Bacalar Hotel and Marina Hotel
Papitos Bacalar Hotel and Marina Bacalar
Papitos Bacalar Hotel and Marina Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Papitos Bacalar Hotel and Marina?

Papitos Bacalar Hotel and Marina offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Papitos Bacalar Hotel and Marina?

As of 1 Jul 2026, prices found for a 1-night stay for 2 adults at Papitos Bacalar Hotel and Marina on 2 Jul 2026 start from NZ$182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Papitos Bacalar Hotel and Marina?

Yep, Papitos Bacalar Hotel and Marina has a free self car park.

Is there a spa on site at Papitos Bacalar Hotel and Marina?

No, there is no spa at this property. Municipal Spa of Bacalar is a short 2-minute walk away.

Is there a free airport shuttle available at Papitos Bacalar Hotel and Marina?

No, Papitos Bacalar Hotel and Marina does not offer an airport shuttle service.

Is there a bar or restaurant at Papitos Bacalar Hotel and Marina?

Yep, they've got a lounge bar and an onsite restaurant that serves brunch and lunch.

What time are check-in & check-out at Papitos Bacalar Hotel and Marina?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Papitos Bacalar Hotel and Marina?

No, pets are not allowed.

Papitos Bacalar Hotel and Marina Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 39 reviews
Rating 8 - Good. 12 out of 39 reviews
Rating 6 - Okay. 4 out of 39 reviews
Rating 4 - Poor. 4 out of 39 reviews
Rating 2 - Terrible. 4 out of 39 reviews

6.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, clean room, friendly staff, great food.
Stayed 1 night in Nov 2022
Verified

8/10 Good

Adrian

Liked: Staff & service
Great location on the lagoon, on site parking available, bathrooms could be updated.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Jose

not good
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Delia

Disliked: Cleanliness, amenities, property conditions & facilities
As soon as we walked in we notice AC was not working and at a 95 degree weather plus humidity, it was very uncomfortable being inside the room. Also the bed had bed bugs and sheets were dirty. In addition there were spiders and a lizard in the room. We were there for approx. 2hrs and decided to stay at another hotel. All of this was reported to the person in charged and to Expedia. Horrible experienced!
Stayed 4 nights in Jun 2024
Verified

2/10 Terrible

Alma

Disliked: Cleanliness, property conditions & facilities
The room was not in sleeping and resting conditions. I checked in on June 3rd and checked right out. I explained to the receptionist that there was a lizard in the room and the bed sheets were soiled, there seemed to be mice poop in the pillows. I showed it to the receptionist and she said, it was roof dust but the whole room looked disgusting and dirty. There were open cracks in the room floor where more insects or rodents could get in the room. The AC wasn’t working properly either and not acceptable for Bacalar’s hot humid weather. I open a refund claim with Expedia but my claim was denied. I never spent a night in that place and checked right out same day. Do not reserve this place, it will ruin your vacation.
Stayed 4 nights in Jun 2024
Verified

2/10 Terrible

Marco

Disliked: Cleanliness, property conditions & facilities, room comfort
Muy mala experiencia de hospedaje, nada recomendable, muy sucias y deterioradas las habitaciones, informamos q no salia agua caliente , y es hora q sigo esperando ya en mi casa jeje
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Geraldo

Liked: Cleanliness, staff & service, property conditions & facilities
Edith- excelente anfitriona, buena atención
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Beate

Liked: Cleanliness, amenities, property conditions & facilities
Personal super zuvorkommend und sehr freundlich. Zimmer mit toller Aussicht. Super Wlan.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Bianca Eleni Tirado

Liked: Staff & service, amenities
La ubicacion es buena. La cabaña es muy básica. Las sabanas tenian manchas, olian a limpio, pero ya necesitan ser reemplazadas. Si solo vas a llegar a dormir y bañarte, me parece que es bastante adecuado el lugar. Sin embargo, si eres de los que les gusta estar en la habitacion en el dia o levantarte tarde, despues de las 10am hay mucho ruido y no para como hasta las 7pm, tengan en cuenta que de ahi salen los tours y hay mucho movimiento de gente todo el dia.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rubí

Liked: Cleanliness, staff & service, amenities
Buema ubicación y trato amable
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Pamela

Disliked: Cleanliness, property conditions & facilities, room comfort

Falta mantenimiento

Falto limpieza, había muchas termitas en el hotel y el baño olía a drenaje, de igual forma, la instalación estaba vieja y deteriorada, lo rescatable fue la ubicación, perfecta y muy cómoda
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicado
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable el personal
Stayed 3 nights in May 2025
Verified

8/10 Good

Argelia Ivonne

Liked: Cleanliness, staff & service
Estuvo bien en lineas generales, pero no me asignaron la habitación que pedí hasta mi tercera noche, por lo que perdí el extra que pagué por la misma
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Koselig sted og hyggelig i resepsjonen. Dog ikke så serviceinnstilt i restauranten som også var noe stengt i åpningstiden.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Javier

Liked: Staff & service
Los baños de la habitación sumamente incómodo porque está súper pequeño de ancho tiene como 89 centímetros y de largo como 139 centímetros de tal forma que bañarte o hacer sus necesidades es incómodo ya que tienes que estar con la puerta abierta porque no cabes si la cierras
Stayed 3 nights in Feb 2025
Verified

8/10 Good

jorge

Liked: Cleanliness, staff & service
Me pareció algo caro para el espacio e instalaciones que tienen sin embargo la ubicación fue excelente
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Jorge Armin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable en la mayoria de los aspectos. Tiene muelle particular, estacionamiento, si uno gusta puede contratar el Tour ahi mismo, renta de kayak, motos acuaticas, a pie esta como a 5 minutos el centro donde hay restaurantes. El cuarto esta bien te lo entregan limpio, cuenta con baño y regadera, NO cuenta con agua caliente, NO cuenta con caja de seguridad, NO cuenta con frigobar, cuenta con internet(lo cual a la fecha de escribir esta reseña NO habia mucha gente era temporada baja anexo esto porque la velocidad del internet era aceptable) , cuenta con TV stamrt (para ver Netflix, Disney , Youtube, etc) , SI cuenta con clima, lo malo es que es una cama casi individual para una pareja pero asi se dueme juntitos igual :D , el servicio de limpieza al cuarto deja un poco mas que desear ya que tu tienes que ir a solicitarlo al igual que shampoo y jabones, mas sin embargo tu puedes ir a recepcion y con gusto te los dan. En cuanto al personal de limpieza me ubiera agradado un poco mas que ellos se acercaran a ti para ofrecerte el servicio, claro si tu vas y les dices no te lo van a negar, como observacion con mucho gusto te dicen que SI . Cuenta con un restaurante. El personal de recepcion muy amable en todo momento y te apoyan en todo lo que este a sus manos claro. En lo personal me agrado la experiencia, al final son cabañas NO es un hotel, tienes bastante privaciadad en la cabaña. Si eres alguien que esta acostumbrado a cuartos lujosos de hotel este lugar NO es para ti.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Leonard Yair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal es excelente, la ubicación y los tours son excelentes también
Stayed 1 night in Feb 2023
Verified

4/10 Poor

Alejandro

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Papitos Cabaña rústica

La cabaña se mueve con el aire. Se oye todo lo de la habitación de junto y las personas que pasan por la calle tomadas y cantando. No hay agua caliente y no hay un aviso en la reserva al respecto. Muy caro para lo rústico que esta
Stayed 1 night in Nov 2022
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente vista y ubicación

Buen lugar en general linda vista todo bien solo un detalle es que no hay agua caliente y el baño es muy pequeño lo demás excelente.
Stayed 1 night in Aug 2022
Verified

4/10 Poor

María Celeste

Disliked: Cleanliness, staff & service, room comfort

Mal servicio

No me hicieron check in para considerar las primeras 5 noches para mi cuenta en Hoteles.com . Nadie sabía nada. No hacían aseo a diario, el lugar tenía restaurante pero no entendían que ofrecer a una persona vegana o vegetariana.
Stayed 5 nights in Jul 2022
Verified

8/10 Good

Ludrian

Liked: Staff & service

Good place to stay

Place is good and beautiful. Have in mind that these are cabins, some spaces are limited. Living space is good but the bathroom area is kinda small. View from the cabin area is awesome. Staff is super friendly.
Stayed 1 night in Apr 2022
Verified

8/10 Good

Herlyn

Liked: Staff & service, amenities
Disliked: Cleanliness
El lugar está muy bien ubicado, en el centro del pueblo, con vistas a la laguna muy lindas, el personal muy amable especialmente la chica de recepción, y aunque las cabañas están hermosas, la mala limpieza de las mismas demerita el lugar, hay telarañas de siglos en las sillas y el techo, la ducha horrible de sucia y la puerta se caía y a nuestra cabaña venían los chicos de seguridad de la entrada a cargar sus celulares en el conector del portal sin preguntar, pedir permiso algo muy molesto pues siempre estaban timbrándo ya que nuestra cabaña era la más cercana a la entrada
Stayed 1 night in Apr 2022
Verified

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities
We really enjoyed our stay at Papitos! Staff are friendly and the location is excellent
Stayed 2 nights in Apr 2022