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Citadines Bacolod City

3.0 star property
Hotel in Bacolod with 24-hour front desk and coffee shop/cafe

Photo gallery for Citadines Bacolod City

Reception
Deluxe Apartment, 1 Bedroom | Living area
Premier Studio | Private kitchen
Outdoor pool
Deluxe Apartment, 2 Bedrooms | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Laundry
The current price is NZ$157
includes taxes & fees
31 Oct - 1 Nov

Explore the area

View map
Lacson Street, Brgy. Bata, Bacolod, Western Visayas, 6100
  • Place, Capitol Lagoon Park
    ‪3 min walk‬
  • Place, SM City Bacolod Northwing
    ‪5 min drive‬
  • Place, SMX CONVENTION CENTER
    ‪6 min drive‬
  • Airport, Bacolod (BCD-New Bacolod - Silay)
    ‪17 min drive‬

Room options

View all photos for Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio

Premier Studio

Premier Studio

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area

Deluxe Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area

Deluxe Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Bacolod

Citadines Bacolod City places you in the centre of Bacolod, within just a 5-minute stroll of Capitol Lagoon Park and within 15 minutes of Robinsons Place Bacolod. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. On weekend mornings buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .With a stay at this 3-property class Bacolod hotel, you'll be 2.6 km (1.6 mi) from Yoyo Land and 2.9 km (1.8 mi) from Megaworld The Upper East.

What's nearby

  • Capitol Lagoon Park - 3 min walk - 0.3 km
  • Robinsons Place Bacolod - 20 min walk - 1.7 km
  • SM City Bacolod Northwing - 5 min drive - 3.7 km
  • SMX CONVENTION CENTER - 6 min drive - 4.1 km
  • Bacolod City Government Center - 8 min drive - 5.1 km

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 19 min drive

Restaurants

  • ‪Delicioso Wine Food Coffee - ‬1 min walk
  • ‪Imay's - ‬2 min walk
  • ‪Quedan - ‬6 min walk
  • ‪Bodega Grill - ‬9 min walk
  • ‪Izakaya - ‬1 min walk

About this property

Citadines Bacolod City

Hotel in Bacolod with 24-hour front desk and coffee shop/cafe
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Citadines Bacolod City also features an outdoor pool, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 3-star Bacolod hotel is smoke free.

  • 200 guestrooms or units
  • Built in 2024
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Citadines Bacolod City offers 200 air-conditioned accommodations with a safe and complimentary bathrobes. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Bacolod hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,200 for adults and PHP 600 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (152 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citadines Bacolod City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 2700 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1200 for adults and from PHP 600 for children
  • Airport shuttle fee: PHP 1650 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2700 per night
  • Spa fee: PHP 1000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Citadines Bacolod City Hotel
Citadines Bacolod City Bacolod
Citadines Bacolod City Hotel Bacolod

Frequently asked questions

What is the cancellation policy at Citadines Bacolod City?

Citadines Bacolod City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citadines Bacolod City?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at Citadines Bacolod City on 31 Oct 2025 start from NZ$156.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Citadines Bacolod City?

Yep, Citadines Bacolod City has a free self car park.

Does Citadines Bacolod City have a pool?

Citadines Bacolod City has an outdoor pool. The pool is open 6:00 AM to 10:00 PM.

Does Citadines Bacolod City serve breakfast?

Yep, buffet brekkie is available at weekends between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Citadines Bacolod City?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Citadines Bacolod City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Citadines Bacolod City?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Citadines Bacolod City?

No, pets and service animals are not allowed.

Citadines Bacolod City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 35 out of 48 reviews
Rating 8 - Good. 11 out of 48 reviews
Rating 6 - Okay. 2 out of 48 reviews
Rating 4 - Poor. 0 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Charlaine

Stayed 4 nights in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed Premises n rooms!!! Super clean n comfortable!!! Excellent Staff!!!! Great Value with Stunning views of the City!!
Stayed 1 night in Apr 2025

6/10 Okay

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
For Bacolod it is very expensive. The staff is very nice but when it is busy they get very flustered and forgetful. There was a golf tournament happening and the place was full. I ordered 1 drink and it took an hour because the staff forgot. They comped it but it shouldn’t happen with the price you are paying. The food is very mid. Breakfast is the normal buffet but most of the time the food is luke warm or
Stayed 2 nights in May 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
very good service from the concierge and the rest of the staff
Stayed 9 nights in May 2025

10/10 Excellent

Emilio, Los Angeles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay in Bacolod. Highly recommended
Stayed 1 night in May 2025

10/10 Excellent

Emilio, Los Angeles

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice plus breakfast buffet included in the room is the best.
Stayed 1 night in May 2025

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Paulette

Excellent service . Great food
Stayed 1 night in Apr 2025

10/10 Excellent

Apollo

Liked: Amenities
The property is well maintained, amazingly clean and smelling fresh. Hotel staff are exceptionally hospitable. The best hotel experience I had in a small progressive city.
Stayed 3 nights in Apr 2025

10/10 Excellent

Riza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and I stayed at this hotel during my visit in Bacolod . We enjoyed the breakfast , the room is clean and towels which I’m very picky about . I will stay at citadines Bacolod for future visits again . already recommended citadines to my family and friends .
Stayed 2 nights in Mar 2025

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at Citadines Bacolod for 3 nights in March 2025. It's a new hotel, nicely designed and in a good location with excellent restaurants near by. The room was comfortable and spacious. Our only complaint was that the ventilation is poor and you cannot open the windows. There is a strong insecticide smell in the hallway, which leaks into the room. I must say that this is a common issue in the Philippines.
Stayed 3 nights in Mar 2025

10/10 Excellent

Evelyn, Dunkirk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, quiet with dining options
Stayed 3 nights in Feb 2025

10/10 Excellent

Rick

Stayed 3 nights in Feb 2025

10/10 Excellent

Sixto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Fantastic hotel I love this chain always so attentive and cater for every eventuality
Stayed 3 nights in Feb 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

O have been at this hotel 3 times this year. Every time was better than the stay before. Empoulyees always nice and smiling and answer my questions or find out immediately. Room is cleaned every days with new bedding and towels. The dining rooom food is always excellent. The waiters have remembered my drinks and when they see me come in for breakfast they immediately getting me the tea i like. Even when I only stay for a couple days. They aCcomadate me in every way. Pool staff are great. It I just wish the pool water was warmer but what can I expect when the outside temperature Is 94. I will always come to this hotel when in town.
Stayed 5 nights in Jan 2025

10/10 Excellent

Cicel, New Smyrna Beach

Love the food and the staff are very nice & attentive, and for sure will recommend to my friends and family Citadines hotel. God bless
Stayed 1 night in Dec 2024

6/10 Okay

Roger

Travelled with partner
Liked: Staff & service
Nothing within walking distance
Stayed 4 nights in Jan 2025

8/10 Good

Maricris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

weekend stay

Good stay and accessible
Stayed 2 nights in Jan 2025

10/10 Excellent

Bernadette Lourdes, Cebu

Liked: Staff & service, property conditions & facilities
A nice place to stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Lynette Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently enjoyed an exceptional stay at Citadines where the elegant ambiance and immaculate cleanliness set a perfect tone for my visit. The luxurious room, outstanding dining options, and top-notch amenities, including a stunning rooftop pool made my experience truly memorable. What truly stood out was the attentive and friendly staff, whose exceptional service ensured that every moment was enjoyable and stress-free.
Stayed 6 nights in Jan 2025

10/10 Excellent

Rheygino

Liked: Cleanliness, amenities, property conditions & facilities
I liked the oval all experience
Stayed 1 night in Jan 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, property conditions & facilities
Love staying here !
Stayed 1 night in Jan 2025

10/10 Excellent

Douglass

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Citidines is a true 5 star property. The hotel is modern, impeccablly clean & staffed with smart, attractive, competent staff. The kitchen deserves special recognition for the quality & variety of it’s offerings. It pool & fitness area are second to none. Highly recommended!
Stayed 2 nights in Dec 2024