See all properties
Save

Hotel Esplanade Resort & Spa - Adults Only

Property class: 4.5

Photo gallery for Hotel Esplanade Resort & Spa - Adults Only

An indoor swimming pool with clear water, a metal ladder, and large windows with blinds.
Two beach chairs with "SEE BAD SAAROW by Esplanade" printed on them, placed on sandy ground with umbrellas and a building in the background.
A hotel with a traditional European architectural style, featuring a prominent balcony and a staircase leading to the entrance.
A riverside hotel with multiple boats docked, surrounded by lush greenery and a mix of modern and traditional architecture.
A restaurant with multiple tables set for dining, candles on each table, and a warm, inviting atmosphere.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$266
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Seestrasse 49, Bad Saarow, BB, 15526
  • Place, Scharmuetzelsee
    ‪1 min walk‬
  • Place, Arborafabula - Kletterwald Bad Saarow
    ‪5 min walk‬
  • Place, Saarow Therme
    ‪12 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪46 min drive‬

Room options

View all photos for Esprit Countryside

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Esprit Countryside

9.0 out of 10
Wonderful
(21 reviews)
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Esprit Seaside

A hotel room with two beds, a view of the outdoors, a small table with a chair, and a window with curtains.

Esprit Seaside

9.4 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Relax Countryside

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Relax Countryside

8.4 out of 10
Very good
(17 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Relax Seaside

A hotel room with a bed, a desk, a chair, a lamp, and a large window.

Relax Seaside

7.6 out of 10
Good
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Vital Countryside

A hotel room with a bed, two armchairs, a small table, a minibar, and a view of the hallway.

Vital Countryside

8.4 out of 10
Very good
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Bad Saarow

A luxury stay in Bad Saarow awaits you at Hotel Esplanade Resort & Spa - Adults Only. Within just a 10-minute stroll, you'll find Scharmuetzelsee and Arborafabula - Kletterwald Bad Saarow. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, O’Vino, serves Italian cuisine and is open for dinner. Enjoy the indoor swimming pool, outdoor swimming pool, marina and gym. 10764 square feet (1000 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4.5-property class Bad Saarow hotel include Stan Eby Golf Course and Saarow Therme.

What's nearby

  • Scharmuetzelsee - 1 min walk - 0.2 km
  • Arborafabula - Kletterwald Bad Saarow - 5 min walk - 0.4 km
  • Stan Eby Golf Course - 10 min walk - 0.9 km
  • Saarow Therme - 12 min walk - 1.1 km
  • Rauen Hills - 9 min drive - 9.0 km

Getting around

  • Bad Saarow Station - 17 min walk
  • Berlin (BER-Brandenburg) - 42 min drive

Restaurants

  • ‪Schukurama - ‬11 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Beach House Bad Saarow - ‬4 min walk
  • ‪Biergarten am Scharmützelsee - ‬1 min walk
  • ‪LotusQuan - ‬6 min drive

About this property

Hotel Esplanade Resort & Spa - Adults Only

Hotel Esplanade Resort & Spa - Adults Only offers its guests a full-service spa, a marina, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. An outdoor pool, a health club, and a hot tub are also featured at the luxury Hotel Esplanade Resort & Spa - Adults Only. An airport shuttle (available on request) and an area shuttle are available for a fee. For a fee, parking is available.

This 4.5-star Bad Saarow hotel is smoke free.

  • 169 guestrooms or units
  • 5 levels
  • 5 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 2003
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Hotel Esplanade Resort & Spa - Adults Only offers 169 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Bad Saarow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

The on-site spa has 20 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

A swimming pool with clear water, surrounded by trees and covered seating areas.
Precise Resort Bad Saarow am Scharmützelsee
Bad Saarow
  • On private beach
  • Pool
  • Spa
  • Pet-friendly
4.0 out of 5, Very good, 125 reviews
The price is NZ$283
includes taxes & fees
3 Nov - 4 Nov
Precise Resort Bad Saarow am Scharmützelsee

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 10 AM to 6:00 PM on request
  • Area shuttle (surcharge)
  • Parking on site (EUR 16 per night; includes in/out privileges)
  • Valet parking on site (EUR 12 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; EUR 29 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • O’Vino
  • Pechhuette

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10,764 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a lake
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • 5 floors
  • Banquet hall
  • Built in 2003
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 29 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are available for EUR 80.00 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 1.50 per night for guests aged 10-17 years old. This tax does not apply to children under 10 years of age.
  • Electricity fee: EUR 4.5 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 29 per person
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: EUR 16 per night (in/out privileges)
  • Valet parking fee: EUR 12 per night
  • Pet fee: EUR 29 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: EUR 15 per night
  • Rollaway bed fee: EUR 80.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Esplanade Bad Saarow
Hotel Esplanade Resort Spa
Hotel Esplanade Resort Bad Saarow
Hotel Esplanade Resort
Esplanade & Bad Saarow
Hotel Esplanade Resort Spa
Hotel Esplanade Resort & Spa - Adults Only Hotel
Hotel Esplanade Resort & Spa - Adults Only Bad Saarow
Hotel Esplanade Resort & Spa - Adults Only Hotel Bad Saarow

Frequently asked questions

What is the cancellation policy at Hotel Esplanade Resort & Spa - Adults Only?

Hotel Esplanade Resort & Spa - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Esplanade Resort & Spa - Adults Only?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Esplanade Resort & Spa - Adults Only on 1 Nov 2026 start from NZ$266, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Esplanade Resort & Spa - Adults Only?

Yep, Hotel Esplanade Resort & Spa - Adults Only has a self car park with in/out privileges for EUR 16 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel Esplanade Resort & Spa - Adults Only?

The closest beach to Hotel Esplanade Resort & Spa - Adults Only is Badestelle Diensdorf (5.5 km).

Is there a spa on site at Hotel Esplanade Resort & Spa - Adults Only?

Yep, there is an onsite spa at Hotel Esplanade Resort & Spa - Adults Only. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Esplanade Resort & Spa - Adults Only have a pool?

Hotel Esplanade Resort & Spa - Adults Only has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 8:00 PM.

What luxury perks are available at Hotel Esplanade Resort & Spa - Adults Only?

Hotel Esplanade Resort & Spa - Adults Only features a full-service spa, a health club and an outdoor pool.

Is Hotel Esplanade Resort & Spa - Adults Only family-friendly?

No, Hotel Esplanade Resort & Spa - Adults Only is an adults-only property.

Does Hotel Esplanade Resort & Spa - Adults Only serve breakfast?

Yep, cooked-to-order brekkie is on offer on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.

Is there a free airport shuttle available at Hotel Esplanade Resort & Spa - Adults Only?

No, but there's an airport shuttle that runs from 10 AM - 6:00 PM on request for a fee.

Is there a bar or restaurant at Hotel Esplanade Resort & Spa - Adults Only?

Yep, you can grab a meal at Hotel Esplanade Resort & Spa - Adults Only's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Hotel Esplanade Resort & Spa - Adults Only?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Esplanade Resort & Spa - Adults Only?

Dogs are welcome at Hotel Esplanade Resort & Spa - Adults Only, with food and water bowls on offer.

Is there a golf course on site at Hotel Esplanade Resort & Spa - Adults Only?

There isn't one on site, but Stan Eby Golf Course is a short 11-minute walk away.

Hotel Esplanade Resort & Spa - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 932 reviews
Rating 8 - Good. 317 out of 932 reviews
Rating 6 - Okay. 59 out of 932 reviews
Rating 4 - Poor. 19 out of 932 reviews
Rating 2 - Terrible. 17 out of 932 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Team!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except that I was charged for 2 nights and even it was confirmed that no debit from my side, still pending to unblock amount
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all is fine and conform to pictures and description
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel to stay
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Thank you for the beautiful stay.
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I have been staying at the Esplanade for many years but I cannot accept that if I want a cleaned room daily i need to pay an extra 15 euro!! Isn't this what I am already paying the hotel for in the daily rate. On top of this, this charge to park in THEIR OWN PARKING LOT!! I am rethinking for another hotel in Bad Saarow because of these 2 issues.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really pleasant stay at Dorint Potsdam. From the moment we arrived, we were warmly welcomed by the reception, which immediately set a positive tone. The hotel is very clean, and our room was spotless and comfortable. You can really feel that everything is well taken care of. The breakfast was also excellent, with a great variety and very tasty options to start the day. What stood out the most was the staff. Everyone was professional, friendly, and always smiling, which made the experience even more enjoyable. The pool area was also very nice and clean, perfect for relaxing after a day out. Overall, a great experience and we would definitely recommend this hotel.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great for wellness

it was a wonderful wellness space, great for relax and with Top service from massage to water gym
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Overall, the hotel was very good. The spa area is fantastic, especially the outdoor pool and the saunas. The rooms were clean and comfortable, and I had a pleasant stay. The only downsides for me were having to pay €12 per day for parking, the food at the spa bar, which could definitely be better, and an additional Energiekostenpauschale that was charged but not specified on Expedia. Other than that, everything was great.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place to take a break from the city and the daily routine. Amazing buffet breakfast!
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Disliked: Staff & service
Pros: the spa facilities were great and the massage was amazing. Cons: poor service at the hotel's restaurants. Our room was very basic-looking.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Supper!

I love this great spa hotel. But there were too much people in spa sauna to enjoy it on Saturday.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Top
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
x
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, arrived late so only got touse the spa for 15minutes. Also the hotel bar was shut all evening (Tuesday) Luckily restaurant outside was open. Fancied Italian food but that restaurant was closed for a private function. AH Well, next time
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A nice hotel lacking in hospitality

The hotel itself is well located and the infrastructure is very good. The big problem is the staff, who are not welcoming at all, especially the oldest receptionist with black glasses: she can knock you down within a minute with her bad attitude and her unwillingness.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've been coming here regularly for over 10 years and will continue to do so. However, recently the hotel started asking you to pay extra for smoked salmon at the breakfast buffet...which honestly just looks cheap (rather simply remove the smoked salmon from the offerings if you want to...). The restaurant (Pechhütte) changes its menu every couple months and this means the food is often not very good -- its very hard on staff to master a new menu so often, so this is not on the cooks but probably the management. The new menu in particular is not set up to accommodate solo diners very well as new new appetizer menu is all "sharing" plates and it is unclear if it's enough for a meal for one or not. Everything I tried on the new menu during a few day trip was over-salted to the point of feeling my mouth burn -- and I like salt (!) The chef clearly struggles to cook meat to order, serving either overcooked or raw. I love this hotel but am at the point where I will not eat there anymore, which is a shame because the convenience of a restaurant on the property is wonderful. I just wish the Pechhütte would find a solid menu, stick with it, make sure they can consistently cook it well, and stop making new menus that clearly do so poorly that they have to be re-done every few months.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Disliked: Cleanliness
Hotel staff are friendly. Pools were nice. Jacuzzi could be warmer. But some issues we had are the following: Upon our first shower in the room, all of a sudden the water backed up and we were standing in 6-8 cm of dirty water. Later that night a maintenance member came and removed lots of hair from the drain. (This should be checked and controlled before guests stay in the room). Next, the Fridge was not working and was not cold. Our medicine had to stay cool and therefore we had to keep it by the window where we had it open all night as the air outside was cold. Maintenance came and said it can be fixed the next day. (This should also be tested before guests stay in the room). Breakfast food buffet: “warm food” was cold, the bacon eggs sausage beans etc. We had to mention it to the waitress and she informed the kitchen, they then checked and made the warm element hotter. (This needs to be checked by the breakfast crew, as meat and eggs need to be a minimum temperature or there could be bacteria and people can get sick). The bed mattress were dipping in the middle. Room interior and furnishings look outdated, from the 90s. There was a fire drill at the hotel on 17 Nov 2025, and the hotel guests were not informed about this at all. The hotel needs to give a notice before the drill, many guests were worried and confused! Expectations where higher for this 4 star hotel. We mentioned these things to management, but no apology or compensation.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war sehr freundlich und kompetent. Das Frühstück war hervorragend. Das Zimmer war sauber und geschmackvoll eingerichtet.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Wir hatten einen schönen Aufenthalt mit sehr leckerem Frühstück. Danke auch an die MitarbeiterInnen am Frühstücksbüfett. Leider gab es nicht nur Erfreulicheres. Dem Zimmer merkte man den Pflegezustand an. Deutlicher Schimmel und Stock im Bad, silikonfuge von 3 cm Breite erwartet man nicht bei einem Sternehotel. Motten im Zimmer sind eher auch nicht selbstverständlich und die Aufforderung an der Rezeption diese zu entfernen blieb leider ohne Rückmeldung. Dafür konnten wir dann 4 große Motten selber erlegen. Das Personal an der Rezeption unterscheidet sich in sehr freundlich bis hin zu arrogant und unfreundlich. In der Summe, da ist deutlich Luft nach oben, das Preis Leistungsverhältnis stimmt so nicht mehr.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super complexe Spa & Gastronomie avec 1 belle liste de vins & de spiritueux au bord du lac Bad Saarow. 1 vrai havre de fraîcheur avec ces chaleurs ! Un personnel aux petits soins ! Je reviendrai...
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Schade, dass aus allem Geld gemacht wird. Die Preise für den Parkplatz ist extrem hoch. Das man, obwohl man Hotelgast ist für den Spabereich nach der Abreise zahlen muss ist auch nicht gerade nett.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mir hat alles gefallen. Danke!
Stayed 1 night in Jun 2026

More Destinations