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Hotel Indigo Baltimore Downtown by IHG

4.0 star property
Beaux Arts hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Hotel Indigo Baltimore Downtown by IHG

Exterior
Lobby sitting area
Lobby sitting area
Breakfast, lunch, dinner served; American cuisine
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
The current price is NZ$235
includes taxes & fees
15 Sept - 16 Sept

Explore the area

View map
24 West Franklin Street, Baltimore, MD, 21201
  • National Aquarium in Baltimore
    ‪17 min walk‬
  • Oriole Park at Camden Yards
    ‪17 min walk‬
  • M&T Bank Stadium
    ‪3 min drive‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪16 min drive‬

Room options

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(65 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed, Mobility Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(74 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Mobility Accessible

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room amenity

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Baltimore

Hotel Indigo Baltimore Downtown by IHG places you steps from Walters Art Museum and within a short 5-minute stroll of Peabody Institute of the Johns Hopkins University. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Poets Cocktails & Eats, serves American cuisine and is open for breakfast, lunch and dinner. 4013 square feet (373 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a short walk of this 4-property class Mount Vernon hotel include Washington Monument and Oriole Park at Camden Yards is within 20 minutes.

What's nearby

  • Baltimore Convention Center - 14 min walk - 1.2 km
  • National Aquarium in Baltimore - 17 min walk - 1.5 km
  • Oriole Park at Camden Yards - 17 min walk - 1.5 km
  • M&T Bank Stadium - 3 min drive - 2.4 km
  • Baltimore Inner Harbor Marina - 3 min drive - 2.4 km

Getting around

  • Centre Street Station - 8 min walk
  • Baltimore Penn Station - 19 min walk
  • Baltimore Washington International Airport (BWI) - 22 min drive

Restaurants

  • ‪Ceremony Coffee Roasters - ‬3 min walk
  • ‪Mick O'Shea's Irish Pub - ‬3 min walk
  • ‪Lumbini Restaurant - ‬4 min walk
  • ‪Sotto Sopra - ‬3 min walk
  • Topside

About this property

Hotel Indigo Baltimore Downtown by IHG

Beaux Arts hotel with 24-hour fitness centre and 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4013 square feet (373 square metres) and includes conference space. A 24-hour fitness centre, a library, and a vending machine are also featured at the business-friendly Hotel Indigo Baltimore Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Baltimore hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 9 levels
  • Conference rooms
  • 4013 sq ft of conference space
  • 373 sq. m of conference space
  • Built in 1907
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Indigo Baltimore Downtown by IHG offers 162 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day)
  • Valet parking on site (USD 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Poets Cocktails & Eats

Things to do

  • 24-hour gym
  • Art gallery
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • 4,013 square feet of conference space
  • Business centre
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1907
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 5.30 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults and USD 10.00 to 30.00 for children
  • Self-parking fee: USD 15 per day
  • Valet parking fee: USD 40 per day
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 4 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Baltimore Mt Vernon
Indigo Baltimore Downtown
Mount Vernon Hotel
Mount Vernon Hotel Baltimore
Vernon Hotel
Hotel Indigo Baltimore Mt Vernon
The Mount Vernon Hotel
Indigo Baltimore By Ihg
Hotel Indigo Baltimore Downtown
Hotel Indigo Baltimore Downtown by IHG Hotel
Hotel Indigo Baltimore Downtown an IHG Hotel
Hotel Indigo Baltimore Downtown by IHG Baltimore
Hotel Indigo Baltimore Downtown by IHG Hotel Baltimore

Frequently asked questions

What is the cancellation policy at Hotel Indigo Baltimore Downtown by IHG?

Hotel Indigo Baltimore Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Baltimore Downtown by IHG?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Baltimore Downtown by IHG on 15 Sept 2025 start from NZ$226.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo Baltimore Downtown by IHG?

Yep, Hotel Indigo Baltimore Downtown by IHG has a self car park for USD 15 per day. Onsite parking is limited.

Are there any beaches close to Hotel Indigo Baltimore Downtown by IHG?

The closest beach to Hotel Indigo Baltimore Downtown by IHG is Rocky Point Park and Beach (18.8 km).

What makes Hotel Indigo Baltimore Downtown by IHG a romantic place to stay?

A champagne service and a lounge bar, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Indigo Baltimore Downtown by IHG.

Is Hotel Indigo Baltimore Downtown by IHG family-friendly?

You bet! With amenities such as children's meals, a corner/local shop and laundry facilities, it's no surprise that Hotel Indigo Baltimore Downtown by IHG is a hit with families.

Does Hotel Indigo Baltimore Downtown by IHG serve breakfast?

You bet, cooked-to-order brekkie is offered weekdays between 6:30 AM and 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Indigo Baltimore Downtown by IHG?

No, Hotel Indigo Baltimore Downtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Baltimore Downtown by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Indigo Baltimore Downtown by IHG?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Indigo Baltimore Downtown by IHG?

Cats and dogs are welcome at Hotel Indigo Baltimore Downtown by IHG, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Hotel Indigo Baltimore Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 730 out of 1001 reviews
Rating 8 - Good. 164 out of 1001 reviews
Rating 6 - Okay. 50 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

doug

It was a nice stay but the downstairs restaurant was v slow. Was going to get an email receipt but never got uuy
Stayed 2 nights in May 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

My kids and stayed for a couple days and the staff was very friendly and helpful! The rooms were very clean and the restaurant food was delicious! We really enjoyed our stay and will definitely visit again!
Stayed 2 nights in May 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

ANVAR

Stayed 1 night in May 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and wonderful Location
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Business traveller
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Beautiful lobby, Room was okay

Room was okay, however, the AC unit was extremely loud. Bedding comforter was a bit ripped. Unfortunately, the cable was out for the majority of the stay due to the weather. Trash cans did not have liners in the room and you have to rent a microwave for $10. Overall, ambience of Hotel Indigo was very nice, warm, & inviting.
Stayed 2 nights in May 2025

10/10 Excellent

Paolo

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Breeanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ishekia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Pamala

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like parking garage close at a certain time...i paid for2 day parking came back the gate was down n locked
Stayed 2 nights in Feb 2025

10/10 Excellent

Milo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Trinadee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Mari, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and conveniently located near John Hopkins University. However, the city of Baltimore is economically depressed and full of graffiti and vacant properties. There were a few homeless people oitside sleeping on the sidewalk. The hotel is nice - and likely one of the best in the city. But the town needs help. No need to go outside. They had a nice jazz band playing when we arrived. Bed was comfy.
Stayed 1 night in Apr 2025

2/10 Terrible

Carli

Business traveller
Disliked: Cleanliness, property conditions & facilities
Lost for words. Vomit in the elevator. Rooms stank of smoke.

8/10 Good

Gregory

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
To be fair was under construction
Stayed 3 nights in Dec 2024

10/10 Excellent

Gloria

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Amit

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Mar 2025

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Hair Care Headache

I love the hotel and the location, but the housekeeping caused me a headache. I appreciate the move from individual shampoo etc to larger refillable bottles--but you have to actually REFILL them (and keep them in working order). I asked for my conditioner to be refilled, leaving a nice note, and I think the bottle was just turned around a bit to try to prime the pump. I shouldn't have to carry my own toiletries and my long hair really needs conditioner. If you want to use the larger bottles, you have to be on top of this or you put your guests in a difficult spot...
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing!
Stayed 3 nights in Mar 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Indigo was among one of our very best experiences at a hotel. From the moment we stepped out of our vehicle the “bellhop” fella greeted us enthusiastically and quickly grabbed a cart for our luggage. The guy was super nice and sweet. He took the cart to our room, helped us pack our luggage in and showed us the amenities of the room. While he was grabbing a cart for our luggage, the valet crew was equally as nice and helpful and showed where to sign up for the valet parking. Our 3 night stay was very positive with valet crew. If we requested our truck, it was only a matter of minutes and they were there with a smile on their face. The front desk crew (while our interaction there was limited) was also incredibly nice and helpful. We absolutely loved the bar/restaurant. Foods a little pricy, but the service was outstanding. We especially would like to give notice to the lady who was our bar tender each evening. She was the best! She was funny, great at what she did and made some fantastic drinks. Also, the lady we had for breakfast one morning was also amazingly good at being our waitress. Our room was very clean and cozy. Overall the experience at this hotel was one our easiest 10 out of 10’s we’ve ever given. Unfortunately, it was in Baltimore and we’ll never return lol. However, if some life event warrants us to mandatorily be in Baltimore, we will no doubt book our stay at this Hotel Indigo. Such hugggggge thanks to all your staff!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Renee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business Travel
Stayed 1 night in Mar 2025

10/10 Excellent

Susan J

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a challenging neighborhood. I still recommend it.
Stayed 1 night in Mar 2025