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The Westin Desaru Coast Resort

5.0 star property

Photo gallery for The Westin Desaru Coast Resort

Property amenity
Property video
Exterior
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
On the beach, sun-loungers, beach umbrellas, beach volleyball

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$310
includes taxes & fees
20 May - 21 May

Explore the area

View map
Jalan Pantai 3, Desaru Coast, Bandar Penawar, Johor, 81930
  • Place, Desaru Coast Adventure Waterpark
    ‪1 min walk‬
  • Place, Tidal Wave Beach
    ‪2 min walk‬
  • Place, Desaru Beach
    ‪15 min walk‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (View)

1 bedroom, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking (View)

1 bedroom, down duvets, pillow-top beds, minibar

Room, 2 Queen Beds, Non Smoking (View)

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Balcony, Sea View (Balcony)

1 bedroom, down duvets, pillow-top beds, minibar

Room, 2 Queen Beds, Balcony, Sea View (Balcony)

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

1 bedroom, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony, Garden View (Balcony)

Room, 1 King Bed, Balcony, Garden View (Balcony)

Room, 1 King Bed, Balcony, Garden View (Balcony)

8.6 out of 10
Excellent
(9 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony, Sea View (Balcony)

1 bedroom, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Balcony, Sea View (Balcony)

9.2 out of 10
Wonderful
(11 reviews)
  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Balcony, Garden View (Balcony)

1 bedroom, down duvets, pillow-top beds, minibar

Room, 2 Queen Beds, Balcony, Garden View (Balcony)

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking, Terrace (Terrace)

1 bedroom, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking, Terrace (Terrace)

8.8 out of 10
Excellent
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking, Terrace (Terrace)

1 bedroom, down duvets, pillow-top beds, minibar

Room, 2 Queen Beds, Non Smoking, Terrace (Terrace)

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premier Suite, 1 Bedroom, Non Smoking

Premier Suite, 1 Bedroom, Non Smoking

Premier Suite, 1 Bedroom, Non Smoking

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Sea View

Presidential Suite, 1 Bedroom, Non Smoking, Sea View | Living room

Presidential Suite, 1 Bedroom, Non Smoking, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Bandar Penawar

You'll be connected to the convention centre at The Westin Desaru Coast Resort, and within just a 15-minute stroll of popular places like Desaru Beach and Desaru Coast Adventure Waterpark. Highlights at this luxury hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Seasonal Tastes, is open for breakfast, brunch, lunch and dinner. Splash is the hotel's own bar, serving drinks along with lunch and dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and 24-hour gym. 13466 square feet (1251 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a sauna and a children's club. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Bandar Penawar hotel, you'll be 0.2 km (0.1 mi) from Tidal Wave Beach and 2.9 km (1.8 mi) from The ELS Club Desaru Coast - Ocean Course.

What's nearby

  • Desaru Coast Adventure Waterpark - 1 min walk - 0.0 km
  • Tidal Wave Beach - 2 min walk - 0.2 km
  • Desaru Beach - 15 min walk - 1.3 km
  • The ELS Club Desaru Coast - Ocean Course - 3 min drive - 2.7 km
  • Desaru Fruit Farm - 13 min drive - 13.8 km

Getting around

  • Senai International Airport (JHB) - 63 min drive

Restaurants

  • ‪Sessions Restaurant @Hard Rock Hotel Desaru Coast - ‬1 min walk
  • ‪Seasonal Tastes - ‬2 min walk
  • ‪Lotus Spices - ‬6 min drive
  • ‪Beach Bar - The Westin Desaru Cost Resort - ‬7 min walk
  • ‪Lotus Seafood - ‬6 min drive

About this property

The Westin Desaru Coast Resort

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Westin Desaru Coast Resort such as an outdoor pool and a 24-hour fitness centre.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a steam room and a garden. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Bandar Penawar hotel.

  • 275 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • 13466 sq ft of conference space
  • 1251 sq. m of conference space
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
The Westin Desaru Coast Resort offers 275 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature down duvets. A pillow menu is available. 55-inch LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

This Bandar Penawar hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Aerial view
Hard Rock Hotel Desaru Coast
Bandar Penawar
  • Pool
  • Breakfast included
  • Spa
  • Kids’ pool
4.3 out of 5, Excellent, 585 reviews
The price is NZ$307
includes taxes & fees
19 May - 20 May
Hard Rock Hotel Desaru Coast

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to midnight on request
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MYR 98 for adults and MYR 49 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar

Restaurants on site

  • Kedidi
  • MIX Lounge
  • Prego
  • Seasonal Tastes
  • Splash

Things to do

  • 24-hour gym
  • Beach volleyball
  • Bicycle rentals
  • Children's club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's club (surcharge)
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,466 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Desaru Coast Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 180.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 98 for adults and from MYR 49 for children
  • Airport shuttle fee: MYR 343.45 per vehicle (one-way, maximum occupancy 8)
  • Rollaway bed fee: MYR 180.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Westin Desaru Coast Resort Bandar Penawar

Westin Desaru Coast Resort

Westin Desaru Coast Bandar Penawar

Westin Desaru Coast

The Westin Desaru Coast Resort Hotel

The Westin Desaru Coast Resort Bandar Penawar

The Westin Desaru Coast Resort Hotel Bandar Penawar

Frequently asked questions

What is the cancellation policy at The Westin Desaru Coast Resort?

The Westin Desaru Coast Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Desaru Coast Resort?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at The Westin Desaru Coast Resort on 20 May 2026 start from NZ$310, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Desaru Coast Resort?

Yep, The Westin Desaru Coast Resort has a free self car park.

Are there any beaches close to The Westin Desaru Coast Resort?

Yep, The Westin Desaru Coast Resort is a short 11-minute walk from Desaru Beach. Fun beach activities include volleyball.

Is there a spa on site at The Westin Desaru Coast Resort?

Yep, there is an onsite spa at The Westin Desaru Coast Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does The Westin Desaru Coast Resort have a pool?

The Westin Desaru Coast Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

Does The Westin Desaru Coast Resort have a waterslide?

No, there is no waterslide at The Westin Desaru Coast Resort, but Desaru Coast Adventure Waterpark is a short 7-minute walk away.

What luxury perks are available at The Westin Desaru Coast Resort?

The Westin Desaru Coast Resort features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with deep soaking tubs, pillowtop beds and 24-hour room service.

What makes The Westin Desaru Coast Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Desaru Coast Resort.

Is The Westin Desaru Coast Resort family-friendly?

You bet! With amenities such as a children's club, laundry facilities and an outdoor pool, it's no surprise that The Westin Desaru Coast Resort is a hit with families.

Are there hot tubs in the rooms at The Westin Desaru Coast Resort?

No, but there are deep-soaking baths in the guestrooms.

Does The Westin Desaru Coast Resort serve breakfast?

Yeah, buffet breakfast is available daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Westin Desaru Coast Resort?

No, but there's an airport shuttle that runs from 8:00 AM - midnight on request for a fee.

Is there a bar or restaurant at The Westin Desaru Coast Resort?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Desaru Coast Resort?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Westin Desaru Coast Resort?

No, pets and service animals are not allowed.

The Westin Desaru Coast Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 267 out of 397 reviews
Rating 8 - Good. 95 out of 397 reviews
Rating 6 - Okay. 24 out of 397 reviews
Rating 4 - Poor. 7 out of 397 reviews
Rating 2 - Terrible. 4 out of 397 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities
Very comfortable room and friendly staffs.
Stayed 1 night in Jan 2026

10/10 Excellent

sarah jane

Stayed 2 nights in Jan 2026

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great hotel food Large comfortable rooms with complete toiletry kit
Stayed 2 nights in Jan 2026

2/10 Terrible

BIBI ZEENATH

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We went there for new year celebration and I was in touch with there customer service WhatsApp where they informed me they are going to have some good celebration followed by a firework at 12am. This was all before I booked. The moment I booked and shared the info, I was informed that there Ll not be any fireworks this year unlike any other year. But there Ll be some celebration. After checking a few times whether we need to book a table for the event I was repeatedly informed it is walking for the hotel guests but when reached to the event it is all pre booked n we have no tables there. The hotel was fully booked and they have only 10-15 table setup there. Then everyday breakfast was a battle for the table and food. U Ll be waiting in queue to reach to the table and then to the food. They were overwhelmed with the guest but very few staff to cater. The table was offered way tooooo far from the buffet which was a task and we end up not taking the breakfast on the second day. The coffee machine takes forever for a cup so the wait time for coffee was min 10-15 min and many of the guest gave up. The property is in very bad shape. Our door was full mouldy and the floor is broken here and there. U have stayed in many Marriott hotels and resorts around the world but this one is no where a 5star property. May be it was in some point in time. The worst stay of my life. And totally spoiled my new year eve.
Stayed 2 nights in Dec 2025

8/10 Good

Chi Chiu

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms are large, clean and comfortable. The bathrooms are also huge and lovely to use. The staff are impeccable in their welcome and service quality. The restaurants provide superb food at all meals. The only trouble is that the total seating of the restaurants is far short of the number of guests, leading to long queues at breakfast and the need to book tables well in advance to ensure you get a spot. At breakfast, they eventually opened up Prego retaurant and the function room to cater for the breakfast crowd.
Stayed 2 nights in Dec 2025

8/10 Good

Gopa

Liked: Amenities, property conditions & facilities
Staff helpful and beautiful property.
Stayed 3 nights in Dec 2025

10/10 Excellent

JKEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mindy was very helpful, and hotel was accommodating to request and room services were great!
Stayed 2 nights in Dec 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, amenities
Pool, beach, food and staff were good. Room and parts of the hotel were a little run down.
Stayed 2 nights in Dec 2025

10/10 Excellent

yuanfeng, CHESTERBROOK

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staffs are lovely
Stayed 2 nights in Dec 2025

10/10 Excellent

Luke

Stayed 4 nights in Dec 2025

6/10 Okay

Eng Peng Calvin, Singapore

Disliked: Property conditions & facilities
Like: By the beach Dislike: carpark
Stayed 1 night in Nov 2025

8/10 Good

Wei Song

Stayed 2 nights in Oct 2025

8/10 Good

Hye Min

Stayed 1 night in Nov 2025

10/10 Excellent

Neo

Stayed 1 night in Nov 2025

8/10 Good

Wing Seng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 1 night in Nov 2025

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was very pleasant. Staff were all very helpful and polite. The room was clean and well maintained. Overall a very good experience.
Stayed 2 nights in Nov 2025

8/10 Good

Ng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Sam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It’s a good resort for couple of days at reasonable cost. Many different pools are available for children. Expect high cost for food and spa inside hotel . Since it’s a resort more engaging activities for adults will be good , though there are few available.
Stayed 3 nights in Oct 2025

10/10 Excellent

Looi

Stayed 2 nights in Oct 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and many activities for all family members.
Stayed 2 nights in Oct 2025

8/10 Good

RUPHERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good value for money
Stayed 1 night in Oct 2025

4/10 Poor

Wei Jin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Review for The Westin Desaru Coast Resort I recently stayed in a one-bedroom suite. 1. Air Conditioning Issue in the Bedroom The bedroom air conditioning was not functioning properly throughout my stay. Although cold air was present in the vents, the blower wasn’t working, so the room never cooled effectively. I had to call maintenance three times. On the second visit, I was present and the technician confirmed the blower issue. I informed the front desk and specifically requested the blower be replaced while I was out on a day trip. Unfortunately, when I returned, I received a message saying the AC had been serviced, along with a suggestion to use the ceiling fan to help circulate air — which ironically highlighted the exact problem: cold air wasn’t being circulated due to the faulty blower. At that point, I gave up and endured the room temperature as it was. 2. Dinner Availability for Guests One evening, all the hotel’s restaurants were fully booked for dinner, leaving no option for hotel guests without prior reservations. I was traveling with my two-year-old and had to travel out of the hotel (as advised by concierge) to a nearby town 20 minutes away, only to find every recommended restaurant packed due to the long weekend. This was not flagged to us beforehand. We ended up returning and ordering food via Grab. It would be helpful if the hotel considered reserving a few tables each night for walk-in hotel guests.
Stayed 3 nights in Oct 2025

10/10 Excellent

Elen

Stayed 2 nights in Sep 2025

8/10 Good

Timothy

Stayed 2 nights in Oct 2025

8/10 Good

MONALISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great! View was good. We were just disappointed that beach was not private as we thought. Other than that, it was a good stay. Thank you
Stayed 2 nights in Sep 2025