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Serena Hotel

3.5 star property

Photo gallery for Serena Hotel

Family Room
Standard Room
Desk, free WiFi, bed sheets
Suite
Deluxe Double Room

Reviews

5.0 out of 10

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Jl. Jalan Marjuk No 4 – 6, Kebon Kawung, Bandung, West Java, 40171
  • Place, Jalan Cihampelas
    ‪8 min walk‬
  • Place, Mall 23 Paskal
    ‪11 min walk‬
  • Place, Braga City Walk
    ‪12 min walk‬
  • Airport, Bandung (BDO-Husein Sastranegara Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Twin Room

Desk, free WiFi, bed sheets

Superior Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Desk, free WiFi, bed sheets

Deluxe Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Bandung

Serena Hotel places you in the centre of Bandung, within just a 15-minute stroll of Pasar Baru Trade Center and Jalan Cihampelas. Highlights at this hotel include a restaurant, free self-parking and a free airport shuttle. .The restaurant, Rena Resto, is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, spa services and laundry facilities. .Places within a 15-minute walk of this 3.5-property class Pasirkaliki hotel include Mall 23 Paskal and Braga Street.

What's nearby

  • Jalan Cihampelas - 8 min walk - 0.7 km
  • Pasar Baru Trade Center - 9 min walk - 0.8 km
  • Mall 23 Paskal - 11 min walk - 1.0 km
  • Braga City Walk - 12 min walk - 1.1 km
  • Bandung City Square - 15 min walk - 1.3 km

Getting around

  • Bandung Railway Station - 2 min walk
  • Bandung (BDO-Husein Sastranegara Intl.) - 8 min drive

Restaurants

  • ‪RM Ampera - ‬2 min walk
  • ‪Burger Bangor - ‬1 min walk
  • ‪Meeting Point Café & Resto - ‬1 min walk
  • ‪Red Tulip Steak & Sea Food - ‬3 min walk
  • ‪Loko Coffee Shop - ‬2 min walk

About this property

Serena Hotel

There's a restaurant on site. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). Serena Hotel also features spa services, concierge services, and laundry facilities. Self parking is free.
  • 65 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • 1 conference room
  • Dining venue
Serena Hotel offers 65 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include bathrobes and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Restaurants on site

  • Rena Resto

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Serena Hotel Bandung
Serena Bandung
Serena Hotel Hotel
Serena Hotel Bandung
Serena Hotel Hotel Bandung

Frequently asked questions

What is the cancellation policy at Serena Hotel?

Serena Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Serena Hotel?

Yep, Serena Hotel has a free self car park.

Is there a spa on site at Serena Hotel?

There's no onsite spa, but this property does offer services like massages.

Is there a free airport shuttle available at Serena Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Serena Hotel?

Yep, you can grab a meal at Serena Hotel's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Serena Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Serena Hotel?

No, pets are not allowed.

Serena Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 6 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 3 out of 10 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Very old hotel no facilities

I will never go back there. Toilet was sucks to the max, sometimes heater is avalable sometime its not No fridge
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

A bit old hotel..

Hotel was a bit old.. Water pressure is a problem affecting the water temperature.. At times the water is hot and at times it is cold.. Staff is very friendly..
Stayed 3 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would never stay there again.

Room was stinky, dirty and mouldy with lots of mosquitoes. Bathroom was disgusting with mouldy curtains. Building was run down and looked nothing like the photos. We couldn't have 2 keys for the room.

6/10 Okay

sri bimo adhi

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

MITSUHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

鉄道旅行に最適です。

鉄道旅行で使いました。バンドン駅から近くとても便利でした。コストパフォーマンスもよかったです。インドネシアの修学旅行と同宿でしたが、みんな楽しそうでしたよ。あまり　新しくないので　バリアフリーではないですが　サービスは　よかったですよ。
Stayed 2 nights in Jul 2018

2/10 Terrible

Abe 225, kelantan,malaysia

Disliked: Property conditions & facilities, room comfort

hotel yang tidak bagus

Keadaan bilik amat teruk Bilik air yang tidak dibersihkan sempurna dan berlumut dicelahan mozek dalam bilik air Keadaan paip air tidak diselanggara dengan sempurna.
Stayed 4 nights in Apr 2018

6/10 Okay

mediawan

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Kurang Bersih

Lokasi hotel prima. Kamar std terdapat di ujung-ujung sehingga tidak dapat koneksi telekomunikasi maupun WiFi hotel. Sprei kasur sedikit kusam. terdapat kecoa di kasur sehingga terkesan menjijikkan.

6/10 Okay

Rusli, Bekasi

Liked: Room comfort

Dekat pusat keramaian

Hotel di pusat kota dengan harga terjangkau. Tidak terlalu di pinggir jalan raya sehingga tidak bising. Tapi ketika saya bermalam ada acara panggung 17an jadi agak berisik.

6/10 Okay

AB RAZAK, KUALA LUMPUR

Liked: Cleanliness, property conditions & facilities, room comfort

BAIK

TIADA PETI SEJUK